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ESG Data / Reference Material

The following are the materials and data about sustainability approaches of the MS&AD Insurance Group.

Subject period:

FY2022 (April 1, 2022 - March 31, 2023) For Overseas insurance subsidiaries, FY2022 (Jan 1, 2022 - Dec 31, 2022)

Subject organizations and data coverage:

		Group Domestic	Consolidated
		(Domestic consolidated
		(MS＆AD Group total)
		subsidiaries)
Company name	abbreviation
		Subject	Employee-based	Subject	Employee-based
		coverage	coverage
Mitsui Sumitomo Insurance Co., Ltd.	MSI	○		○
Aioi Nissay Dowa Insurance Co., Ltd.	ADI	○		○
Mitsui Direct General Insurance Co., Ltd.	Mitsui Direct General	○		○
Mitsui Sumitomo Aioi Life Insurance Co., Ltd.	MSI Aioi Life	○	75.2%	○
					100%
Mitsui Sumitomo Primary Life Insurance Co., Ltd.	MSI Primary Life	○		○
MS＆AD Holdings	MS&AD Holdings	○		○
Overseas insurance subsidiaries	Overseas			○
Other(*)	Other			○

1. Domestic group companies operating such as risk-related services
   Third-Party Assurance
   Since 2015, the MS&AD Insurance Group has engaged KPMG AZSA Sustainability Co., Ltd. to perform assurance of selected environmental and social data in order to assure credibility of reported figures. The data subject to the third-party assurance for this fiscal year is indicated with ✓.

KPMG's Independent Assurance Report PDF（1,949KB）

The Calculation Methodology PDF（462KB）

Organizational Governance	Consumer Issues	Environment	Community Involvement and Development
Human Rights/Labor Practices	Underwriting/Investment

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ISO 26000 Core Subjects (Organizational Governance)

Corporate Governance

As a company with an Audit & Supervisory Board, the Company will endeavor to improve governance by ensuring that independently appointed Audit & Supervisory Board Members appropriately act in their auditing functions, in addition to ensuring that the Board of Directors appropriately acts in its oversight functions, while strengthening the functions of each and actively disclosing information.

MS&AD Insurance Group Basic Policies on Corporate Governance

MS&AD Insurance Group Basic Policy Pertaining to System for Internal Controls

MS&AD Insurance Group Basic Policy for Management of Conflicts of Interest

MS&AD Insurance Group Basic Policy Concerning Antisocial Forces

Directors (as of 26 June 2023)

Chairperson of the Board	Chairman
(except holding concurrent post of President)
Number of Directors	11 (*1)
Number of Outside Directors	5 (*2)
Number of independent Directors	5 (*3)
Number and ratio of women at the Board of Directors	3 / 27.3%

(*1) Board members average tenure 4.6years

(*2) Outside directors average tenure 3.0years

(*3) The number of outside directors with relevant work experience in our company's sector : 1

Corporate Auditors (as of 26 June 2023)

Establishment of Board of Auditors	Established
Number of Audit and Supervisory Board Member	4
Number of Outside Audit and Supervisory Board Member	2
Number of independent Audit and Supervisory Board Member	2
Number and ratio of women in corporate auditors	2 / 50.0%

Nomination and Remuneration

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Detailed Information

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Number of Meetings of Board of Directors etc.

	Function	FY2022
	Board of Directors	12 *1
	Governance Committee	3
	Group Management Committee	12
	Task-Specific Committees
		Sustainability Committee	4
Business Execution, Oversight		Quality Improvement and Compliance Committee	5
		Digitalization Committee	3
		Group Systems Committee	12
		Group International Business Committee	3
		Risk Management Committee	8
		Group standardization Committee	8
Auditing, Oversight	Board of Auditors		11 *2

(*1) Outside Directors average attendance rate 100%. All directors average attendance rate 100％

(*2) Outside Corporate Auditors average attendance rate 95.5%

Detailed information of Corporate Governance

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Information Voting Right

Classification	Number of shares	Number of Voting Rights	Description
(shares)
Non-Voting shares	-	-	-
Shares with Restricted Voting Right	-	-	-
(treasury shares, etc)
Shares with Restricted Voting Right	-	-	-
(others)
Shares with Full Voting Right	（Treasury Shares）		Share Unit Number
Common Stock	-	(100 shares)
(treasury shares, etc)	267,900
Shares with Full Voting Right	Common Stock	5,341,204	Same as above
(others)	534,120,400
Fractional Shares	Common Stock	-	Fractional Shares
1,579,047	(Less than 100 shares)
Total number of Outstanding Shares	535,967,347	-	-
Total number of Vote	-	5,341,204	-

Political Donations*

Name of Organization		Coverage		Unit		FY2020		FY2021		FY2022
The People's Political Association		Consolidated		thousand		21,000		21,000		21,000
（Liberal Democratic Party）			JPY

1. As a member of society, MS&AD Insurance Group believes that it is necessary to pay an appropriate share, and we make political donations to the extent permitted by law.

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Amount of Contributions to Initiatives

MS&AD Insurance Group contributed to the following initiatives to achieve environmental conservation on a global scale and the realization of a sustainable society.

Name of Organization		Unit		FY2022
UNEP Finance Initiative		thousand		2,942
	JPY
Global Compact Network Japan		thousand		1,510
	JPY
Total				4,452

Compliance

MS&AD Insurance Group Compliance Basic Policy

MS&AD Insurance Group Basic Policy for Management of Customer Information

MS&AD Insurance Group Basic Policy for Shared Use of Customer Information

MS&AD Insurance Group Basic Policy for Management of Outside Vendors

MS&AD Insurance Group Tax Policy

Speak-up system (Whistleblowing system)

Items	Coverage	Units	FY2020	FY2021	FY2022
Number of cases reported (*)	Consolidated	cases	283	254	298 (**)

* Including Consultation

**Of the cases received in FY 2022, 144 were related to harassment (including suspicious cases).

Speak-up system (Whistleblowing system)

Risk Management

MS&AD Insurance Group Risk Management Basic Policy

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Information Disclosure

MS&AD Insurance Group Basic Policy for Disclosure of Information

ISO 26000 Core Subjects (Consumer Issues)

MS&AD Insurance Group Basic Policy for Responding to Customer Communications

Progress and KPI(key performance indicators) in relation to our customer-first policy in the business operations (in Japanese only)

The Group's five domestic insurance companies have disclosed their initiatives based on their Customer-first Policy in the Business Operations and KPI used to evaluate the result of their initiatives.

Mitsui Sumitomo Insurance Co., Ltd.

Aioi Nissay Dowa Insurance Co., Ltd.

Mitsui Direct General Insurance Co., Ltd.

Mitsui Sumitomo Aioi Life Insurance Co., Ltd.

Mitsui Sumitomo Primary Life Insurance Co., Ltd.

Indicators	FY2020	FY2021	FY2022
Achievement	Achievement	Achievement
Customer satisfaction survey about insurance contract procedures	97.3%	97.6%	98.0%
Customer satisfaction survey about payment of insurance claim	96.7%	96.8%	95.7%

For details of the questionnaire on customer satisfaction survey of each company, please visit their website.

ISO 26000 Core Subjects (Environment)

MA&AD Insurance Group Basic Policy on the Environment

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Greenhouse Gas (GHG) Emissions in Business Activities

With our support for the Paris Agreement adopted in 2015, we have signed the Paris Pledge for Action that calls on its signatories to address climate change and global warming. On May, 2021 we have set a goal of Net Zero GHG emissions by FY 2050. In order to achieve the goal, we also set 2030 interim targets for GHG emission reduction (Scope 1, 2 and part of 3) and renewable energy use (60% in 2030) . For Net Zero it is essential to reduce GHG emission in supply chain as in our own business operation. We will promote initiatives together with our customers, agents and other stakeholders.

(Percentage change from the previous year in parenthesis)

	Items	Coverage	Units	FY2020	FY2021	FY2022	Third-Party
	Assurance
GHG emissions	Consolidated	t-CO2	224,599	199,630	191,789
(Scope1,2,3)	(▲12.7%)	(▲11.1%)	(▲3.9%)
		Group		15,883	14,915	14,102
		Domestic	t-CO2	✓
		(▲14.1%)	(▲6.1%)	(▲5.5%)
	GHG emissions	+ Other
	(Scope 1)	Consolidated	t-CO2	19,686	17,584	16,804	✓
		(▲13.9%)	(▲10.7%)	(▲4.4%)
		Group		54,824	51,629	45,263
		Domestic	t-CO2	✓
		(▲11.9%)	(▲5.8%)	(▲12.3%)
	GHG emissions	+ Other
	(Scope 2)	Consolidated	t-CO2	57,569	53,907	47,956	✓
		(▲12.2%)	(▲6.4%)	(▲11.0%)
		Group		70,707	66,544	59,364
		Domestic	t-CO2	✓
		(▲6.4%)	(▲5.9%)	(▲10.8%)
	GHG emissions	+ Other
	(Scope 1 and Scope 2 combined)	Consolidated	t-CO2	77,255	71,491	64,760	✓
		(▲12.7%)	(▲7.5%)	(▲9.4%)
	GHG emissions	Consolidated	t-CO2	147,344	128,139	127,029
	(Scope 3)	(▲12.7%)	(▲13.0%)	(▲0.9%)

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GHG emissions (Scope 3)

(Percentage change from the previous year in parenthesis)

Items	Coverage	Units	FY2020	FY2021	FY2022	Third-Party
Assurance
Category 1	Group		47,523	43,881	41,509
Domestic	t-CO2	✓
Purchased goods and services	(▲14.7%)	(▲7.7%)	(▲5.4%)
+ Other
Category 2	Consolidated	t-CO2	61,824	50,784	48,107	✓
Capital goods		（1.8%）	（▲17.9%）	（▲5.3%）
Category 3	Consolidated		16,003	15,265	14,544
Fuel- and energy-related activities		t-CO2	✓
	（▲5.9%）	（▲4.6%）	（▲4.7%）
(not included in Scope 1 or Scope 2)
Category 5	Consolidated	t-CO2	1,295	1,172	1,568	✓
Waste generated in operations		（▲36.3%）	（▲9.5%）	（33.8%）
Category 6	Consolidated	t-CO2	4,163	4,232	9,115	✓
Business trip		（▲74.1%）	（1.7%）	（115.4%）
Category 7	Group		9,956	6,983	6,712
Employee commuting(*1)	Domestic	t-CO2	✓
（▲1.2%）	（▲29.9%）	（▲3.9%）
	+ Other
Category 13	Consolidated	t-CO2	6,581	5,821	5,473	✓
Downstream leased assets		（▲7.1%）	（▲11.5%）	（▲6.0%）
Category15：investments	Group Domestic	Please refer to 【Underwriting・Investments】for details (*2)

(*1) Regarding the amount of activity for employee commuting, the attendance rate is not taken into consideration until 2020, and the attendance rate is taken into consideration from 2021.

(*2) Please refer HERE for the Underwriting Investment details.

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Data on Environmental Burden

Scope 1 & 2 Coverage [the Group's consolidated figures (including overseas companies)]

(Percentage change from the previous year in parenthesis)

Items	Coverage	Units	FY2020	FY2021	FY2022	Third-Party
Assurance
Electricity	Consolidated	MWh	133,440	131,255	124,892
(▲4.6%)	(▲1.6%)	(▲4.8%)
Heat supply	Consolidated	GJ	67,767	64,867	61,824
(9.6%)	(▲4.3%)	(▲4.7%)
City gas	Consolidated	thousand	1,936	1,952	1,955
m3	(▲5.6%)	(0.8%)	(0.1%)
Liquefied			82	47	51
Petroleum	Consolidated	t
(▲38.9%)	(▲43.3%)	(10.5%)
Gas
Heavy oil	Consolidated	kℓ	40	45	40
(▲26.9%)	(12.8%)	(▲11.6%)
Kerosene	Consolidated	kℓ	57	30	24
(11.3%)	(▲47.4%)	(▲21.4%)
Diesel oil	Consolidated	kℓ	0.6	0.6	0.6
(▲29.2%)	(2.7%)	(7.4%)
Gasoline	Consolidated	kℓ	6,410	5,574	5,237
(▲15.6%)	(▲13.0%)	(▲6.0%)
		MWh	239,805	228,273	217,863	✓
		(▲7.1%)	(▲4.8%)	(▲4.6%)
Total energy
Consolidated
consumption (*1)		863,298	821,784	784,307
		GJ	✓
		(▲7.1%)	(▲4.8%)	(▲4.6%)

(*1) The calculation of the total energy consumption in MWh and GJ is based on unit heat values specified in Japan's Act on the Rational Use of Energy except

for purchased electricity, for which 3.6GJ/MWh is used.

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Scope 3 Coverage (major items)

(Percentage change from the previous year in parenthesis)

	Items	Coverage	Units	FY2020	FY2021	FY2022	Third-Party
	Assurance
Paper	Group		10,035	9,090	8,301
		Domestic	t
		(▲23.1%)	(▲9.4%)	(▲8.7%)
		+ Other
Proportion of paper with forest certification＊	MSI, ADI, Mitsui Direct General,	%	28.5	28.3	34.4
		MSI Primary Life	(20.0%)	(▲0.6%)	(21.7%)
Total water use	Consolidated	thousand	766	707	683	✓
		m3	(▲23.1%)	(▲7.7%)	(▲3.4%)
Disposed waste	Total		t	7,818	7,286	8,760	✓
		(▲21.4%)	(▲6.8%)	(20.2%)
	Recycled		t	4,643	4,226	5,498	✓
		(2.9%)	(▲9.0%)	(30.1%)
	Final disposal amount	Consolidated	t	3,175	3,060	3,262	✓
	(▲37.4%)	(▲3.6%)	(6.6%)
	Incinerated		t	3,034	2,988	3,173
		(▲38.1%)	(▲1.5%)	(6.2%)
	Landfilled		t	140	72	89
		(▲46.6%)	(▲48.7%)	(23.6%)
Business trip		thousand	44,498	43,998	108,917
		Consolidated	passenger	(▲78.6%)	(▲1.1%)	(147.6%)	✓
			-km

• We have revised the coverage to add Mitsui Direct General and MSI Primary Life to FY2022 figure. FY2021 coverage is MSI and ADI.

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