Nomura : Business Continuity Management (PDF 95KB)

Business Continuity Management / Cyber Security

001 Nomura About

BUSINESS CONTINUITY MANAGEMENT

079 Data / Information Corporate 041 Creation Value Supporting Strengths 005 Creation Value for Strategies

Nomura Group regards natural disasters such as earthquakes and typhoons, man- made disasters such as fires and terrorism, infectious diseases like coronavirus, system failures, and information asset leaks as the key types of crises that must be prepared

Business continuity framework

The Group Crisis Management Committee is tasked with preparing for crises, and under the committee's leadership the Group has been continually strengthening the crisis management program and the business continuity framework both in Japan and overseas. The Group Crisis Management Committee is chaired by a senior officer appointed by the Group CEO, and comprises senior officers from Group companies. Resolutions passed by the committee are reported to the Executive Management Board. In the event of a major disaster, the committee functions as the Command Center to lead the Group's response.

As a specific example of this business continuity framework, a system has been enforced so that operations can be continued at backup offices in the event that key offices are rendered unusable due to an earthquake or other disaster. We also have a remote backup data center that protects critical data and applications in the event of a data center failure. Furthermore, we have bolstered our infrastructure, which includes power generators, so that in the event of a power down affecting a wide area, such as a powerful earthquake directly beneath the Tokyo metropolitan area, we can continue our critical functions to avoid systemic risk and to

for. In the event for such crisis, we have established a global business continuity framework and work on a wide range of measures, including educating our people about our disaster response measures.

protect our clients from being impacted. Similar infrastructure have also been put in place at our key overseas offices.

In response to the coronavirus pandemic, and in accordance with Group guidelines, we worked to prevent the spread of the virus before significant outbreaks occurred in Japan and overseas by restricting travel and other activities that could accelerate its spread. When the Japanese government declared a state of emergency we temporarily suspended business operations at domestic branches. We have also enhanced the remote work capability and established a work system that has allowed us to both continue our business operations and prevent the spread of coronavirus. At our key overseas offices, we have ensured business continuity through remote work.

In Japan, the Crisis Management Committee Office regularly conducts employee safety confirmation drills, disaster prevention drills, and business continuity drills to ensure that we are able to respond quickly should a crisis occur. At overseas offices, these exercises are carried out by the Business Continuity Management Team in each location. Through these and other efforts, we aim to become more proficient at handling crises and strengthen our systems for managing them.

		Business continuity initiatives
1	Strengthen the business continuity	Maintain/enhance backup offices / Secure emergency response personnel /
framework	Maintain/enhance emergency communication equipment / Enhance telework environment
2	Periodic drills and training	Employee safety confirmation drills / Drills based on business continuity plan (BCP) /
Initial response training and drills simulating earthquake with epicenter directly under Tokyo or
		other massive earthquake / Nankai Trough earthquake response training at branch offices
3	Strengthen collaboration between	Enhance information-sharing with Group companies in Japan /
Group companies in Japan and overseas	Enhance information-sharing framework with overseas Group companies
4	Business Continuity Plan	Review and revise the Business Continuity Plan for the scenarios
of a massive natural disaster or a massive system failure

067