NorthWestern : Energy warns of scams as temporary moratorium on disconnections in Montana ends
August 11, 2020 at 11:21 am EDT
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Butte - NorthWestern Energy is warning that scammers are likely to use the end of the temporary moratorium on service disconnections to steal money from Montanans.
NorthWestern Energy voluntarily stopped service disconnections for non-payment in March to assist customers financially impacted by the COVID-19 pandemic.
Several additional tools are in place now to assist customers who may be struggling to pay their energy bills. For the safety of our employees, customers and communities, NorthWestern Energy's walk-in offices remain closed, however, the customer associates from those offices are assisting customers over the phone. Any customer concerned about their ability to pay their energy bill should contact NorthWestern Energy right away.
'NorthWestern Energy notified the Montana Public Service Commission that service disconnections will resume for the small percentage of accounts with past due balances who have not responded to multiple requests to contact us to make payment arrangements,' said NorthWestern Energy Vice President Customer Care, Communications and Human Resources Bobbi Schroeppel. 'Unfortunately, we know from the experience of other energy providers nationwide and in Montana that opportunist criminals may try to take advantage of people now.'
About NorthWestern Energy (NYSE: NWE)
NorthWestern provides electricity and or natural gas to approximately 734,800 customers in Montana, South Dakota, and Nebraska. We have generated and distributed electricity in South Dakota and distributed natural gas in South Dakota and Nebraska since 1923 and have generated and distributed electricity and distributed natural gas in Montana since 2002.
NorthWestern Energy Group, Inc., doing business as NorthWestern Energy, provides essential energy infrastructure and valuable services. The Company operates through two segments: electric utility operations and natural gas utility operations. The electric utility operations segment includes the generation, purchase, transmission and distribution of electricity. The natural gas utility operations segment includes the production, purchase, transmission, storage, and distribution of natural gas. It provides electricity and / or natural gas to approximately 775,300 customers in Montana, South Dakota, Nebraska, and Yellowstone National Park. Its operations in Montana and Yellowstone National Park are conducted through its subsidiary, NorthWestern Corporation, and its operations in South Dakota and Nebraska are conducted through its subsidiary, NorthWestern Energy Public Service Corporation. Its customer base consists of a mix of residential, commercial, and diversified industrial customers.
NORTHWESTERN ENERGY GROUP, INC. 
