Regions Financial Corp. announced John Jordan has joined its Consumer Banking Group as head of Retail. He will lead an organization of more than 7,500 Regions Bank associates, including frontline branch teams, regional branch-banking leaders and support functions.

The Retail Banking team is part of Regions? broader Consumer Banking organization serving 4.5 million consumer households and small-business customers through branches in 16 states and beyond. Services are delivered in Regions?

primary markets through branch, digital and phone channels, as well as mortgage loan officers. Services also extend outside Regions? primary banking footprint through point-of-sale home improvement loans offered by the contractor network of EnerBank, Regions?

home improvement finance division. Jordan joins Regions from Bank of America, where he spent more than 20 years in retail banking and wealth management as well as client experience, strategy, national sales and service operations, products, programs, and analytics. Highlights of his tenure include the launch of the Bank of America Preferred Rewards® program.

In his most recent position, Jordan led The Academy ? a team of coaches and learning professionals providing onboarding and education to more than 150,000 Bank of America employees each year. As head of Retail for Regions Bank, Jordan reports directly to Danella.

His responsibilities include oversight of the Consumer Bank?s retail branches, management and support teams, as well as the organizations directing retail sales and fair lending. His appointment is effective April 1, 2024. Jordan graduated from Auburn University with a Bachelor of Science in Industrial and Systems Engineering and earned his Master of Business Administration from the University of Virginia?s Darden Graduate School of Business Administration.

He is a founding board member of the nonprofit Next Step Clubhouse in Charlotte, which provides social and recreational activities for people with special needs. Along with his family, Jordan actively supports The Exceptional Foundation in Birmingham ? a nonprofit with the same mission that currently provides year-round social and recreational activities to more than 700 people ranging from ages 5 to 81.

At Bank of America, he was co-sponsor of its Disability Action Network employee group.