This management's discussion and analysis is based upon the financial statements
of Secureworks which have been prepared in accordance with accounting principles
generally accepted in the United States, or GAAP, and should be read in
conjunction with our consolidated financial statements and related notes
included in this report. In addition to historical financial information, the
following discussion contains forward-looking statements that reflect our plans,
estimates and beliefs. Our actual results could differ materially from those
discussed or implied in our forward-looking statements. Factors that could cause
or contribute to these differences include those discussed in "Risk Factors."

Our fiscal year is the 52- or 53-week period ending on the Friday nearest
January 31. We refer to our fiscal years ended January 31, 2020, February 1,
2019 and February 2, 2018, as fiscal 2020, fiscal 2019 and fiscal 2018,
respectively. Fiscal 2020, fiscal 2019 and fiscal 2018 each included 52 weeks.
All percentage amounts and ratios presented in this management's discussion and
analysis were calculated using the underlying data in thousands. The following
discussion focuses on our fiscal 2020 and fiscal 2019 financial condition and
results of operations, including comparisons of the years ended January 31, 2020
and February 1, 2019. For discussion and analysis related to our financial
condition and results of operations for fiscal 2018, including comparisons of
the years ended February 1, 2019 and February 2, 2018, refer to Part II, Item 7.
Management's Discussion and Analysis of Financial Condition and Results of
Operations in our Annual Report on Form 10-K for fiscal 2019, which was filed
with the Securities and Exchange Commission on March 28, 2019.

Except where the context otherwise requires or where otherwise indicated, all
references to "Secureworks" "we," "us," "our" and "our company" in this
management's discussion and analysis refer to SecureWorks Corp. and our
subsidiaries on a consolidated basis, all references to "Dell" refer to Dell
Inc. and its subsidiaries on a consolidated basis and all references to "Dell
Technologies" refer to Dell Technologies Inc., the ultimate parent company of
Dell Inc.

Overview

We are a leading global provider of technology-driven information security
solutions singularly focused on protecting our customers from cyber attacks. We
combine deep expertise from service to thousands of customers, machine learning
and automation from our proprietary technology, and actionable insights from our
team of elite researchers and analysts to create a powerful network effect that
provides increasingly strong protection for our customers. By aggregating and
analyzing data from various sources around the world, we prevent security
breaches, detect malicious activity in real time, respond rapidly and predict
emerging threats.
Our vision is to be the essential cybersecurity company for a digitally
connected world. Through our vendor-neutral approach, we create integrated and
comprehensive solutions by proactively managing the collection of "point"
products deployed by our customers to address specific security issues and
provide supplemental solutions where gaps exist in our customers' defenses. We
seek to provide the right level of security for each customer's unique
situation, which evolves as the customer's organization grows and changes.
We have pioneered an integrated approach that delivers a broad portfolio of
information security solutions to organizations of varying size and complexity.
Our flexible and scalable solutions support the evolving needs of the largest,
most sophisticated enterprises staffed with in-house security experts, as well
as small and medium-sized businesses and government agencies with limited
in-house capabilities and resources.
Our solutions enable organizations to:
• prevent security breaches by fortifying their cyber defenses,


• detect malicious activity,

• respond rapidly to security breaches, and

• predict emerging threats.




Our solutions leverage the proprietary technologies, processes and extensive
expertise and knowledge of the tactics, techniques and procedures of the
adversary that we have developed over more than 21 years. Key elements of our
strategy include:
• maintain and extend our technology leadership,


• expand and diversify our customer base,

• deepen our existing customer relationships, and

• attract and retain top talent.





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Our technology-driven information security solutions offer an innovative
approach to prevent, detect, respond to and predict cybersecurity breaches.
Through our managed security solutions, which are largely sold on a subscription
basis, we provide global visibility and insight into malicious activity,
enabling our customers to detect and effectively remediate threats quickly.
In fiscal 2020, we launched our first software-as-a-service application, Red
Cloak Threat Detection and Response (TDR) and related Managed Detection and
Response (MDR) powered by Red Cloak. This application gives customers visibility
across their entire environment, applies advanced analytics developed using
machine and deep learning on diverse data from a wide range of sources, and
leverages workflows designed using our 21 years of security operations expertise
and integrated orchestration and automation capabilities that increase the speed
of response actions. Threat intelligence, which is typically deployed as part of
our managed security solutions, delivers early warnings of vulnerabilities and
threats along with actionable information to help prevent any adverse impact.
In addition to these solutions, we also offer a variety of services, which
includes security and risk consulting and incident response to accelerate
adoption of our capabilities. Through security and risk consulting, we advise
customers on a broad range of security and risk-related matters. Incident
response minimizes the impact and duration of security breaches through
proactive customer preparation, rapid containment and thorough event analysis
followed by effective remediation. We have a single organization responsible for
the delivery of our security solutions, which enables us to respond quickly to
our customers' evolving needs and help them secure themselves against cyber
attacks.
In December 2019, a novel strain of the coronavirus, COVID-19, was reported in
mainland China. The World Health Organization declared the outbreak to
constitute a "pandemic" on March 11, 2020. This has led to a significant
disruption of normal business operations globally, as businesses, including
Secureworks, have needed to implement modifications to employee travel, employee
work locations and employee productivity, in some instances as required by
federal, state and local authorities. The extent of the impact of COVID-19 on
our future operational and financial performance will depend on various future
developments, including the duration and spread of the outbreak, impact on our
employees, impact on our customers, effect on our sales cycles or costs, and
effect on our vendors, all of which are uncertain and cannot be predicted, but
which could have a material adverse effect on our business, results of
operations or financial condition. At this point, the extent to which COVID-19
may impact our financial condition or results of operations is uncertain. Due to
our subscription-based business model, the effect of COVID-19 may not be fully
reflected in our results of operations until future periods, if at all.
From April 2009 to January 31, 2020, the number of events processed by our
technology platform increased from five billion to as many as 320 billion events
per day. This significant growth has required continual investment in our
business. We believe these investments are critical to our success, although
they may continue to impact our near-term profitability.

Key Factors Affecting Our Performance



We believe that our future success will depend on many factors, including the
adoption of our solutions by organizations, continued investment in our
technology and threat intelligence research, our introduction of new solutions,
our ability to increase sales of our solutions to new and existing customers and
our ability to attract and retain top talent. Although these areas present
significant opportunities, they also present risks that we must manage to ensure
our future success. For additional information about these risks, refer to "Risk
Factors" in this report. We operate in a highly competitive industry and face,
among other competitive challenges, pricing pressures within the information
security market as a result of action by our larger competitors to reduce the
prices of their security monitoring, detection and prevention products, as well
as their managed security solutions. We must continue to efficiently manage our
investments and effectively execute our strategy to succeed. If we are unable to
address these challenges, our business could be adversely affected.

Adoption of Technology-Driven Solution Strategy. The evolving landscape of
applications, modes of communication and IT architectures makes it increasingly
challenging for organizations of all sizes to protect their critical business
assets, including proprietary information, from cyber threats. New technologies
heighten security risks by increasing the number of ways a threat actor can
attack a target, by giving users greater access to important business networks
and information and by facilitating the transfer of control of underlying
applications and infrastructure to third-party vendors. An effective cyber
defense strategy requires the coordinated deployment of multiple products and
solutions tailored to an organization's specific security needs. Our integrated
suite of solutions is designed to facilitate the successful implementation of
such a strategy, but continuous investment in, and adaptation of, our technology
will be required as the threat landscape continues to evolve rapidly. The degree
to which prospective and current customers recognize the mission-critical nature
of our technology-driven information security solutions, and subsequently
allocate budget dollars to our solutions, will affect our future financial
results.

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Investment in Our Technology and Threat Intelligence Research. Our technology
platform constitutes the core of our technology-driven information security
solutions. It provides our customers with an integrated perspective and
intelligence regarding their network environments and security threats. The
platform is augmented by our Counter Threat Unit research team, which conducts
exclusive research into threat actors, uncovers new attack techniques, analyzes
emerging threats and evaluates the risks posed to our customers. Our performance
is significantly dependent on the investments we make in our research and
development efforts, and on our ability to be at the forefront of threat
intelligence research, and to adapt our platform to new technologies as well as
to changes in existing technologies. This is an area in which we will continue
to invest, while leveraging a flexible staffing model to align with solutions
development. We believe that investment in our platform will contribute to
long-term revenue growth, but it may continue to adversely affect our near-term
profitability.

Introduction of New Information Security Solutions. Our performance is
significantly dependent on our ability to continue to innovate and introduce new
information security solutions that protect our customers from an expanding
array of cybersecurity threats. We continue to invest in solutions innovation
and leadership, including hiring top technical talent and focusing on core
technology innovation. In addition, we will continue to evaluate and utilize
third-party proprietary technologies, where appropriate, for the continuous
development of complementary offerings. We cannot be certain that we will
realize increased revenue from our solutions development initiatives. We believe
that our investment in solutions development will contribute to long-term
revenue growth, but it may continue to adversely affect our near-term
profitability.

Investments in Expanding Our Customer Base and Deepening Our Customer
Relationships. To support future sales, we will need to continue to devote
resources to the development of our global sales force. We have made and plan to
continue to make significant investments in expanding our go-to-market efforts
with direct sales, channel partners and marketing. Any investments we make in
our sales and marketing operations will occur before we realize any benefits
from such investments. The investments we have made, or intend to make, to
strengthen our sales and marketing efforts may not result in an increase in
revenue or an improvement in our results of operations. Although we believe our
investment in sales and marketing will help us improve our results of operations
in the long term, the resulting increase in operating expenses attributable to
these sales and marketing functions may continue to adversely affect our
profitability in the near term. The continued growth of our business also
depends in part on our ability to sell additional solutions to our existing
customers. As our customers realize the benefits of the solutions they
previously purchased, our portfolio of solutions provides us with a significant
opportunity to expand these relationships.

Investment in Our People. The difficulty in providing effective information
security is exacerbated by the highly competitive environment for identifying,
hiring and retaining qualified information security professionals. Our
technology leadership, brand, exclusive focus on information security,
customer-first culture, and robust training and development program have enabled
us to attract and retain highly-talented professionals with a passion for
building a career in the information security industry. These professionals are
led by a highly experienced and tenured management team with extensive IT
security expertise and a record of developing successful new technologies and
solutions to help protect our customers. We will continue to invest in
attracting and retaining top talent to support and enhance our information
security offerings.


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Key Operating Metrics



In recent years, we have experienced broad growth across our portfolio of
technology-driven information security solutions being provided to all sizes of
customers. We have achieved much of this growth by providing solutions to large
enterprise customers, which generate substantially more average revenue than our
small and medium-sized business, or SMB, customers, and by continually expanding
the volume and breadth of the security solutions that we provide to all
customers. Execution of this strategy has resulted in steady growth in our
average revenue per customer. This growth has required continuous investment in
our business, resulting in net losses. We believe these investments are critical
to our success, although they may continue to impact our profitability.

We believe the operating metrics described below provide further insight into
the long-term value of our subscription agreements and our ability to maintain
and grow our customer relationships. Relevant key operating metrics are
presented below as of the dates indicated and for the annual periods then ended:
                                                          January 31, 2020     February 1, 2019     February 2, 2018
Subscription customer base                                          4,100                4,200                4,400
Total customer base                                                 5,200                4,700                5,000
Monthly recurring revenue (in millions)                  $           36.5     $           36.2     $           35.3
Annual recurring revenue (in millions)                   $          437.5     $          434.1     $          423.0
Average subscription revenue per customer (in thousands) $          107.8     $          103.3     $           95.6
Revenue retention rate                                                 95 %                 89 %                 96 %


Subscription Customer Base. We define our subscription customer base as the
number of customers who subscribe to our managed security solutions as of a
particular date. We believe that growing our existing customer base and our
ability to grow our average subscription revenue per customer represent
significant future revenue opportunities for us.
Total Customer Base. We define our total customer base as the number of
customers that subscribe to our managed security solutions as well as customers
that buy professional and other services from us, as of a particular date.
Annual and Monthly Recurring Revenue. We define recurring revenue as the value
of our subscription contracts as of a particular date. Because we use recurring
revenue as a leading indicator of future annual revenue, we include operational
backlog. We define operational backlog as the recurring revenue associated with
pending contracts, which are contracts that have been sold but for which the
service period has not yet commenced. Our increase in recurring revenue has been
driven primarily by our continuing ability to expand our offerings and sell
additional solutions to existing customers, as well as by larger subscription
contracts to our enterprise customers.

Average Subscription Revenue Per Customer. Our average subscription revenue per
customer is primarily related to the persistence of cyber threats and the
results of our sales and marketing efforts to increase the awareness of our
solutions. Additionally, our customer composition of both enterprise and SMB
companies provides us with an opportunity to expand our professional services
revenue. As of January 31, 2020, February 1, 2019, and February 2, 2018,
approximately 60%, 50%, and 44%, respectively, of our professional services
customers subscribed to our managed security solutions.

Revenue Retention Rate. Our revenue retention rate is an important measure of
our success in retaining and growing revenue from our subscription-based
customers. To calculate our revenue retention rate for any period, we compare
the monthly recurring revenue excluding operational backlog of our
subscription-based customer base at the beginning of the fiscal year, which we
call our base recurring revenue, to the monthly recurring revenue excluding
operational backlog from that same cohort of customers at the end of the period,
which we call our retained recurring revenue. By dividing the retained recurring
revenue by the base recurring revenue, we measure our success in retaining and
growing installed revenue from the specific cohort of customers we served at the
beginning of the period. Our calculation includes the positive revenue impacts
of selling and installing additional solutions to this cohort of customers and
the negative revenue impacts of customer or service attrition during the period.
However, the calculation does not include the positive impact on revenue from
sales of solutions to any customers acquired during the period. Our revenue
retention rates may decline or increase from period to period as a result of
several factors, including the timing of solutions installations and customer
renewal rates.


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Non-GAAP Financial Measures



We use supplemental measures of our performance, which are derived from our
financial information, but which are not presented in our financial statements
prepared in accordance with generally accepted accounting principles in the
United States of America, referred to as GAAP. Non-GAAP financial measures
presented in this management's discussion and analysis include non-GAAP revenue,
non-GAAP gross margin, non-GAAP research and development expenses, non-GAAP
sales and marketing expenses, non-GAAP general and administrative expenses,
non-GAAP operating income (loss), non-GAAP net income (loss), non-GAAP earnings
(loss) per share and adjusted EBITDA. We use non-GAAP financial measures to
supplement financial information presented on a GAAP basis. We believe these
non-GAAP financial measures provide useful information to help evaluate our
operating results by facilitating an enhanced understanding of our operating
performance and enabling more meaningful period-to-period comparisons.

In particular, we have excluded the impact of certain purchase accounting
adjustments related to a change in the basis of deferred revenue for the
acquisition of Dell by Dell Technologies in fiscal 2014. We believe it is useful
to exclude such purchase accounting adjustments related to the foregoing
transactions as this deferred revenue generally results from multi-year service
contracts under which deferred revenue is established upon sale and revenue is
recognized over the term of the contract. Pursuant to the fair value provisions
applicable to the accounting for business combinations, GAAP requires this
deferred revenue to be recorded at its fair value, which is typically less than
the book value. In presenting non-GAAP earnings, we add back the reduction in
revenue that results from this revaluation on the expectation that a significant
majority of these service contracts will be renewed in the future and therefore
the revaluation is not helpful in predicting our ongoing revenue trends. We
believe that this non-GAAP financial adjustment is useful to investors because
it allows investors to (1) evaluate the effectiveness of the methodology and
information used by management in its financial and operational decision-making,
and (2) compare past and future reports of financial results of our Company as
the revenue reduction related to acquired deferred revenue will not recur when
related service contracts are renewed in future periods.

There are limitations to the use of the non-GAAP financial measures presented in
this management's discussion and analysis. Our non-GAAP financial measures may
not be comparable to similarly titled measures of other companies. Other
companies, including companies in our industry, may calculate non-GAAP financial
measures differently than we do, limiting the usefulness of those measures for
comparative purposes.

Non-GAAP revenue, non-GAAP gross margin, non-GAAP research and development
expenses, non-GAAP sales and marketing expenses, non-GAAP general and
administrative expenses, non-GAAP operating income (loss), non-GAAP net income
(loss), non-GAAP earnings (loss) per share and adjusted EBITDA, as defined by
us, exclude the items described in the reconciliation below. As the excluded
items can have a material impact on earnings, our management compensates for
this limitation by relying primarily on GAAP results and using non-GAAP
financial measures supplementally. The non-GAAP financial measures are not meant
to be considered as indicators of performance in isolation from or as a
substitute for revenue, gross margin, research and development expenses, sales
and marketing expenses, general and administrative expenses, operating income
(loss) or net income (loss) prepared in accordance with GAAP, and should be read
only in conjunction with financial information presented on a GAAP basis.

Reconciliation of Non-GAAP Financial Measures



The table below presents a reconciliation of each non-GAAP financial measure to
its most directly comparable GAAP financial measure. We encourage you to review
the reconciliations in conjunction with the presentation of the non-GAAP
financial measures for each of the periods presented. In future fiscal periods,
we may exclude such items and may incur income and expenses similar to these
excluded items. Accordingly, the exclusion of these items and other similar
items in our non-GAAP presentation should not be interpreted as implying that
these items are non-recurring, infrequent or unusual.
The following is a summary of the items excluded from the most comparable GAAP
financial measures to calculate our non-GAAP financial measures:
•      Impact of Purchase Accounting. The impact of purchase accounting consists
       primarily of purchase accounting adjustments related to a change in the
       basis of deferred revenue related to the acquisition of Dell by Dell
       Technologies in fiscal 2014.


• Amortization of Intangible Assets. Amortization of intangible assets

consists of amortization of customer relationships and acquired

technology. In connection with the acquisition of Dell by Dell

Technologies in fiscal 2014, all of our tangible and intangible assets and


       liabilities were accounted for and recognized at fair value on the
       transaction date.



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Accordingly, amortization of intangible assets consists of amortization associated with intangible assets recognized in connection with this transaction.

• Stock-based Compensation Expense. Non-cash stock-based compensation

expense relates to both the Dell Technologies and Secureworks equity

plans. We exclude such expense when assessing the effectiveness of our

operating performance since stock-based compensation does not necessarily


       correlate with the underlying operating performance of the business.


• Impact of Tax Cuts and Jobs Act. The impact of the Tax Cuts and Jobs Act


       relates to final tax provision impacts of complying with the U.S. tax
       reform that was enacted in December 2017, as recorded in fiscal 2020 and
       fiscal 2019, as well as the provisional tax benefit of $27.0 million that
       was recorded in the fourth quarter of fiscal 2018. For additional
       information, see "Notes to Consolidated Financial Statements-Note
       11-Income and Other Taxes" in our consolidated financial statements
       included in this report.


• Aggregate Adjustment for Income Taxes. The aggregate adjustment for income

taxes is the estimated combined income tax effect for the adjustments


       mentioned above. The tax effects are determined based on the tax
       jurisdictions where the above items were incurred.





                                                                   Fiscal Year Ended
                                                       January 31,    February 1,    February 2,
                                                           2020           2019           2018
GAAP revenue                                           $  552,765     $  518,709     $  467,930
Impact of purchase accounting                                   -              -            584
Non-GAAP revenue                                       $  552,765     $  518,709     $  468,514

GAAP gross margin                                      $  299,969     $  272,592     $  242,846
Amortization of intangibles                                14,089         13,642         13,642
Impact of purchase accounting                                   -              -            624
Stock-based compensation expense                            1,206            780            891
Non-GAAP gross margin                                  $  315,264     $  

287,014 $ 258,003



GAAP research and development expenses                 $   94,964     $   87,608     $   80,164
Stock-based compensation expense                           (4,280 )       (4,133 )       (3,261 )
Non-GAAP research and development expenses             $   90,684     $   

83,475 $ 76,903



GAAP sales and marketing expenses                      $  157,674     $  141,818     $  139,937
Stock-based compensation expense                           (1,694 )       (2,652 )         (735 )
Non-GAAP sales and marketing expenses                  $  155,980     $  

139,166 $ 139,202



GAAP general and administrative expenses               $   99,505     $   91,898     $   92,726
Amortization of intangibles                               (14,094 )      (14,094 )      (14,095 )
Impact of purchase accounting                                   -              -         (1,025 )
Stock-based compensation expense                          (12,368 )      (11,805 )       (8,903 )
Non-GAAP general and administrative expenses           $   73,043     $   65,999     $   68,703

GAAP operating income (loss)                           $  (52,174 )   $  (48,732 )   $  (69,981 )
Amortization of intangibles                                28,183         27,736         27,737
Impact of purchase accounting                                   -              -          1,649
Stock-based compensation expense                           19,548         19,370         13,790
Non-GAAP operating income (loss)                       $   (4,443 )   $   (1,626 )   $  (26,805 )




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GAAP net income (loss)                                 $     (31,666 )     $     (39,101 )   $ (10,417 )
Amortization of intangibles                                   28,183              27,736        27,737
Impact of purchase accounting                                      -                   -         1,649
Stock-based compensation expense                              19,548              19,370        13,790
Impact of Tax Cuts and Jobs Act                               (1,191 )             4,325       (34,993 )
Aggregate adjustment for income taxes                        (14,688 )           (10,978 )     (15,129 )
Non-GAAP net income (loss)                             $         186       

$ 1,352 $ (17,363 )



GAAP earnings (loss) per share                         $       (0.39 )     $       (0.48 )   $   (0.13 )
Amortization of intangibles                                     0.35                0.34          0.35
Impact of purchase accounting                                      -                   -          0.02
Stock-based compensation expense                                0.24                0.24          0.17
Impact of Tax Cuts and Jobs Act                                (0.01 )              0.05         (0.44 )
Aggregate adjustment for income taxes                          (0.18 )             (0.13 )       (0.19 )
Non-GAAP earnings (loss) per share *                   $           -       

$ 0.02 $ (0.22 ) * Sum of reconciling items may differ from total due to rounding of individual components



GAAP net income (loss)                                 $     (31,666 )     $     (39,101 )   $ (10,417 )
Interest and other, net                                         (850 )            (2,778 )       2,735
Income tax benefit                                           (19,658 )            (6,853 )     (62,299 )
Depreciation and amortization                                 42,932              41,207        42,171
Stock-based compensation expense                              19,548              19,370        13,790
Impact of purchase accounting                                      -                   -           584
Adjusted EBITDA                                        $      10,306

$ 11,845 $ (13,436 )

Our Relationship with Dell and Dell Technologies

On April 27, 2016, we completed our IPO. Upon the closing of our IPO, Dell Technologies owned, indirectly through Dell Inc. and Dell Inc.'s subsidiaries, no shares of our outstanding Class A common stock and all shares of our outstanding Class B common stock, which as of January 31, 2020 represented approximately 86.2% of our total outstanding shares of common stock and approximately 98.4% of the combined voting power of both classes of our outstanding common stock.



As a majority-owned subsidiary of Dell, we receive from Dell various corporate
services in the ordinary course of business, including finance, tax, human
resources, legal, insurance, IT, procurement and facilities related services.
The costs of these services have been charged in accordance with a shared
services agreement that went into effect on August 1, 2015, the effective date
of our carve-out from Dell. For more information regarding the allocated costs
and related party transactions, see "Notes to Consolidated Financial
Statements-Note 13-Related Party Transactions" in our consolidated financial
statements included in this report.

During the periods presented in the consolidated financial statements included
in this report, Secureworks did not file separate federal tax returns, as
Secureworks was generally included in the tax grouping of other Dell entities
within the respective entity's tax jurisdiction. The income tax benefit has been
calculated using the separate return method, modified to apply the benefits for
loss approach. Under the benefits for loss approach, net operating losses or
other tax attributes are characterized as realized or as realizable by
Secureworks when those attributes are utilized or expected to be utilized by
other members of the Dell consolidated group. For more information, see "Notes
to Consolidated Financial Statements-Note 11-Income and Other Taxes" in our
consolidated financial statements included in this report.

Additionally, we participate in various commercial arrangements with Dell, under
which, for example, we provide information security solutions to third-party
customers with which Dell has contracted to provide our solutions, procure
hardware, software and services from Dell, and sell our solutions through Dell
in the United States and some international jurisdictions. In connection with
our IPO, effective August 1, 2015, we entered into agreements with Dell that
govern these commercial arrangements. These agreements generally were initially
effective for up to one to three years and include extension and cancellation
options. To the extent that we choose to, or are required to, transition away
from the corporate services currently

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provided by Dell, we may incur additional non-recurring transition costs to establish our own stand-alone corporate functions. For more information regarding the allocated costs and related party transactions, see "Notes to Consolidated Financial Statements-Note 13-Related Party Transactions" in our consolidated financial statements included in this report.

Components of Results of Operations

Revenue



We sell managed security and threat intelligence solutions on a subscription
basis and various professional services, including security and risk consulting
and incident response solutions. Our managed security contracts typically range
from one to three years and, as of January 31, 2020, averaged approximately two
years in duration. The revenue and any related costs for these deliverables are
recognized ratably over the contract term, beginning on the date on which
service is made available to customers. Professional services customers
typically purchase solutions pursuant to customized contracts that are shorter
in duration. In general, these contracts have terms of less than one year.
Professional services consist primarily of fixed-fee and retainer-based
contracts. Revenue from these engagements is recognized under the proportional
performance method of accounting. Revenue from time and materials-based
contracts is recognized as costs are incurred at amounts represented by the
agreed-upon billing rates.

The fees we charge for our solutions vary based on a number of factors,
including the solutions selected, the number of customer devices covered by the
selected solutions, and the level of management we provide for the solutions. In
fiscal 2020, approximately 76% of our revenue was derived from
subscription-based arrangements, attributable to managed security solutions,
while approximately 24% was derived from professional services engagements. As
we respond to the evolving needs of our customers, the relative mix of
subscription-based solutions and professional services we provide our customers
may fluctuate. International revenue, which we define as revenue contracted
through non-U.S. entities, represented approximately 25%, 22% and 16% of our
total net revenue in fiscal 2020, fiscal 2019 and fiscal 2018, respectively.
Although our international customers are located primarily in the United
Kingdom, Japan and Canada, we provide managed security solutions to customers
across 52 countries as of January 31, 2020.

Over all of the periods presented in this report, our pricing strategy for our
various offerings was relatively consistent, and accordingly did not
significantly affect our revenue growth. However, we may adjust our pricing to
remain competitive and support our strategic initiatives.

During the second quarter of fiscal 2019, a significant portion of our contract
with Bank of America, N.A., a large customer, was amended and extended for two
more years. During the term of the extended contract, the mix of services is
different from the mix in prior periods, with higher gross margin, although the
total value of services is lower than in prior periods.

Gross Margin



We operate in a challenging business environment, where the complexity and
number of cyber attacks are constantly increasing. Accordingly, initiatives to
drive the efficiency of our Counter Threat Platform and the continued training
and development of our employees are critical to our long-term success. Gross
margin has been and will continue to be affected by these factors as well as
others, including the mix of solutions sold, the mix between large and small
customers, timing of revenue recognition and the extent to which we expand our
counter threat operations centers.

Cost of revenue consists primarily of personnel expenses, including salaries,
benefits and performance-based compensation for employees who maintain our
Counter Threat Platform and provide solutions to our customers, as well as
perform other critical functions. Also included in cost of revenue are
amortization of equipment and costs associated with hardware utilized as part of
providing subscription services, amortization of technology licensing fees,
amortization of intangible assets, fees paid to contractors who supplement or
support our solutions, maintenance fees and overhead allocations. As our
business grows, the cost of revenue associated with our solutions may fluctuate.

We operate in a high-growth industry and have experienced significant revenue
growth since our inception. We continue to invest in initiatives to drive the
efficiency of our business to increase gross margin as a percentage of total
revenue. However, as we balance revenue growth and efficiency initiatives, gross
margin as a percentage of total revenue may fluctuate from period to period.


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Operating Costs and Expenses

Our operating costs and expenses consist of research and development expenses, sales and marketing expenses and general and administrative expenses.

• Research and Development, or R&D, Expenses. Research and development

expenses include compensation and related expenses for the continued

development of our solutions offerings, including a portion of expenses

related to our threat research team, which focuses on the identification of

system vulnerabilities, data forensics and malware analysis. R&D expenses

also encompass expenses related to the development of prototypes of new

solutions offerings and allocated overhead. Our customer solutions have

generally been developed internally. We operate in a competitive and highly

technical industry. Therefore, to maintain and extend our technology

leadership, we intend to continue to invest in our R&D efforts by hiring


     more personnel to enhance our existing security solutions and to add
     complementary solutions.


• Sales and Marketing, or S&M, Expenses. Sales and marketing expenses include

salaries, sales commissions and performance-based compensation benefits and

related expenses for our S&M personnel, travel and entertainment, marketing

and advertising programs (including lead generation), customer advocacy

events, and other brand-building expenses, as well as allocated overhead. As

we continue to grow our business, both domestically and internationally, we


     will invest in our sales capability, which will increase our sales and
     marketing expenses in absolute dollars.


• General and Administrative, or G&A, Expenses. General and administrative

expenses include primarily the costs of human resources and recruiting,

finance and accounting, legal support, information management and

information security systems, facilities management, corporate development

and other administrative functions, and are partially offset by allocations

of information technology and facilities costs to other functions.

Interest and Other, Net



Interest and other, net consists primarily of the effect of exchange rates on
our foreign currency-denominated asset and liability balances and interest
income earned on our cash and cash equivalents. All foreign currency transaction
adjustments are recorded as foreign currency gains (losses) in the Consolidated
Statements of Operations. To date, we have had minimal interest income.

Income Tax Expense (Benefit)



Our effective tax benefit rate was 38.3%, 14.9% and 85.7% for the fiscal years
ended January 31, 2020, February 1, 2019 and February 2, 2018, respectively. The
change in effective tax rate from fiscal 2019 to fiscal 2020 was primarily
attributable to the impact of certain discrete adjustments related to the
vesting of stock-based compensation units, certain provisions from the Tax Cuts
and Jobs Act, and the recognition of additional benefits relating to research
and development credits.

We calculate a provision for income taxes using the asset and liability method,
under which deferred tax assets and liabilities are recognized by identifying
the temporary differences arising from the different treatment of items for tax
and accounting purposes. We provide valuation allowances for deferred tax
assets, where appropriate. We file U.S. federal returns on a consolidated basis
with Dell and we expect to continue doing so until such time (if any) as we are
deconsolidated for tax purposes with respect to the Dell consolidated group.
According to the terms of the tax matters agreement between Dell Technologies
and us that went into effect on August 1, 2015, Dell Technologies will reimburse
us for any amounts by which our tax assets reduce the amount of tax liability
owed by the Dell group on an unconsolidated basis. For a further discussion of
income tax matters, see "Notes to Consolidated Financial Statements-Note
11-Income and Other Taxes" in our consolidated financial statements included in
this report.


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Results of Operations

Fiscal 2020 Compared to Fiscal 2019

The following table summarizes our key performance indicators for the fiscal years ended January 31, 2020 and February 1, 2019.


                                                      Fiscal Year Ended
                                     January 31, 2020                    February 1, 2019
                                                  % of        %                       % of
                                       $        Revenue     Change         $        Revenue
                                              (in thousands, except percentages)
Net revenue                       $ 552,765     100.0  %     6.6  %   $ 518,709     100.0  %
Cost of revenue                   $ 252,796      45.7  %     2.7  %   $ 246,117      47.4  %
Total gross margin                $ 299,969      54.3  %    10.0  %   $ 272,592      52.6  %
Operating expenses                $ 352,143      63.7  %     9.6  %   $ 321,324      61.9  %
Operating loss                    $ (52,174 )    (9.4 )%     7.1  %   $ (48,732 )    (9.4 )%
Net loss                          $ (31,666 )    (5.7 )%   (19.0 )%   $ (39,101 )    (7.5 )%

Other Financial Information (1)
Non-GAAP revenue                  $ 552,765     100.0  %     6.6  %   $ 518,709     100.0  %
Non-GAAP gross margin             $ 315,264      57.0  %     9.8  %   $ 287,014      55.3  %
Non-GAAP operating expenses       $ 319,707      57.8  %    10.8  %   $ 288,640      55.6  %
Non-GAAP operating loss           $  (4,443 )    (0.8 )%   173.2  %   $  (1,626 )    (0.3 )%
Non-GAAP net income               $     186         -  %   (86.2 )%   $   1,352       0.3  %
Adjusted EBITDA                   $  10,306       1.9  %   (13.0 )%   $  11,845       2.3  %


_____________________

(1) See "Non-GAAP Financial Measures" and "Reconciliation of Non-GAAP Financial

Measures" for more information about these non-GAAP financial measures,

including our reasons for including the measures, material limitations with

respect to the usefulness of the measures, and a reconciliation of each

non-GAAP financial measure to the most directly comparable GAAP financial


     measure. Non-GAAP financial measures as a percentage of revenue are
     calculated based on non-GAAP revenue.


Revenue


Net revenue, which we refer to as revenue, increased $34.1 million, or 6.6%, in
fiscal 2020, compared with fiscal 2019. The revenue increase resulted primarily
from revenue generated by subscription-based solutions. Revenue attributable to
our subscription-based solutions represented approximately 76% of revenue in
fiscal 2020 and fiscal 2019. Our existing customers continued to increase their
contracted subscriptions for our solutions, with our retention rate increasing
6% in fiscal 2020.
Revenue for certain services provided to or on behalf of Dell under our
commercial agreements with Dell totaled approximately $27.2 million and $16.6
million for fiscal 2020 and 2019, respectively. For more information regarding
the commercial agreements, see "Notes to Consolidated Financial Statements-Note
13-Related Party Transactions" in our consolidated financial statements included
in this report.
We primarily generate revenue from sales in the United States. However, for
fiscal 2020, international revenue, which we define as revenue contracted
through non-U.S. entities, increased to $140.3 million, or 21.9%. Currently, our
international customers are primarily located in the United Kingdom, Japan, and
Canada. We are focused on continuing to grow our international customer base in
future periods.


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Gross Margin
Our total gross margin increased $27.4 million, or 10.0%, in fiscal 2020,
compared with fiscal 2019. As a percentage of revenue, our gross margin
percentage increased 170 basis points to 54.3% in fiscal 2020. Gross margin on a
GAAP basis includes amortization of intangible assets, purchase accounting
adjustments and stock-based compensation expense. On a non-GAAP basis, excluding
these adjustments, gross margin increased $28.3 million, or 9.8%, in fiscal
2020. As a percentage of revenue, our non-GAAP gross margin increased 170 basis
points to 57.0% in fiscal 2020. The increase in gross margin as a percentage of
revenue on a GAAP and non-GAAP basis during the fiscal year was mainly
attributable to improvement in our subscription-based solutions margins as we
continue to focus on delivering comprehensive higher-value security solutions
and driving scale and operational efficiencies. Growth in revenue from Safeguard
and Response solutions sold through Dell, which have higher margins, also
contributed to the increase in gross margin.

Operating Expenses

The following table presents information regarding our operating expenses during the fiscal years ended January 31, 2020 and February 1, 2019.


                                                         Fiscal Year Ended
                                       January 31, 2020                    February 1, 2019
                                                     % of        %                       % of
                                      Dollars      Revenue    Change      Dollars      Revenue
                                                (in thousands, except percentages)
Operating expenses:
Research and development            $    94,964      17.2 %     8.4 %   $    87,608      16.9 %
Sales and marketing                     157,674      28.5 %    11.2 %       141,818      27.3 %
General and administrative               99,505      18.0 %     8.3 %        91,898      17.7 %
Total operating expenses            $   352,143      63.7 %     9.6 %   $   321,324      61.9 %

Other Financial Information
Non-GAAP research and development   $    90,684      16.4 %     8.6 %   $    83,475      16.1 %
Non-GAAP sales and marketing            155,980      28.2 %    12.1 %       139,166      26.8 %
Non-GAAP general and administrative      73,043      13.2 %    10.7 %       

65,999 12.7 % Non-GAAP operating expenses (1) $ 319,707 57.8 % 10.8 % $ 288,640 55.6 %

(1) See "Non-GAAP Financial Measures" and "Reconciliation of Non-GAAP Financial

Measures" for a reconciliation of each non-GAAP financial measure to the most

directly comparable GAAP financial measure.





Research and Development Expenses. R&D expenses increased $7.4 million, or 8.4%,
in fiscal 2020. As a percentage of revenue, on a GAAP basis, R&D expenses
increased 30 basis points to 17.2% in fiscal 2020. As a percentage of revenue,
on a non-GAAP basis, R&D expenses increased 30 basis points to 16.4% in fiscal
2020. The increases were primarily attributable to increased compensation and
benefits associated with additional development resources, and other technology
related cost for the continued development of our solutions, including the
development of a new security analytics platform and software application.

Sales and Marketing Expenses. S&M expenses increased $15.9 million, or 11.2%, in
fiscal 2020. As a percentage of revenue, S&M expenses increased 120 basis points
to 28.5% in fiscal 2020. On a non-GAAP basis, S&M expenses as a percentage of
revenue increased 140 basis points to 28.2% for fiscal 2020. The increases in
S&M expenses as a percentage of revenue were primarily attributable to sales
costs associated with new offerings launched in the first quarter of fiscal 2020
in partnership with Dell. In addition, commission expense increased due to the
reduction in the period over which deferred commission costs are recognized.

General and Administrative Expenses. G&A expenses increased $7.6 million, or
8.3%, in fiscal 2020. As a percentage of revenue, G&A expenses increased 30
basis points to 18.0% in fiscal 2020. On a non-GAAP basis, G&A expenses as a
percentage of revenue increased 50 basis points to 13.2% in fiscal 2020. The
increases in G&A expenses as a percentage of revenue were primarily attributable
to compensation and benefits, sales tax expense, and higher facilities-related
costs.


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Operating Loss



Our operating loss was $52 million for fiscal 2020 compared to $49 million for
fiscal 2019. As a percentage of revenue, our operating loss was 9.4% in both
fiscal 2020 and fiscal 2019. The increase in our operating loss was primarily
attributable to increased operating expenses as we continue to invest in the
business to drive growth. Operating loss on a GAAP basis includes amortization
of intangible assets, purchase accounting adjustments and stock-based
compensation expense. The increases in our non-GAAP operating loss on a dollar
basis and as a percentage of revenue were primarily attributable to the same
drivers as above.

Interest and Other, Net

Interest and other income was $0.9 million in fiscal 2020 compared with an expense of $2.8 million in fiscal 2019. The change primarily reflected the effects of foreign currency transactions and related exchange rate fluctuations.

Income Tax Expense (Benefit)



Our income tax benefit was $19.7 million, or 38.3%, and $6.9 million, or 14.9%,
of our pre-tax loss in fiscal 2020 and fiscal 2019, respectively. The changes in
the effective tax benefit rate were primarily attributable to the impact of
certain discrete adjustments related to the vesting of stock-based compensation
units, certain provisions from the Tax Cuts and Jobs Act and the research and
development tax credit.

Net Income (Loss)

Our net loss of $(31.7) million decreased $7.4 million, or 19.0%, in fiscal
2020. The decrease in our net loss was attributable to the increased tax benefit
in fiscal 2020 compared with fiscal 2019 related to the Tax Cuts and Jobs Act,
which more than offset lower operating results. Net income on a non-GAAP basis
was $0.2 million, which represents a decrease of $1.2 million, or 86.2%, from
fiscal 2019. Overall, the decrease in non-GAAP net income was primarily due to
the impacts of the operating losses discussed above.

Liquidity, Capital Commitments and Contractual Cash Obligations
Overview
We believe that our cash and cash equivalents together with our accounts
receivable will provide us with sufficient liquidity to fund our business and
meet our obligations for at least 12 months. Our future capital requirements
will depend on many factors, including our rate of revenue growth, the rate of
expansion of our workforce, the timing and extent of our expansion into new
markets, the timing of introductions of new functionality and enhancements to
our solutions, potential acquisitions of complementary businesses and
technologies, continuing market acceptance of our solutions, as well as general
economic and market conditions. We may need to raise additional capital or incur
indebtedness to continue to fund our operations in the future or to fund our
needs for less predictable strategic initiatives, such as acquisitions. In
addition to our $30 million revolving credit facility from Dell, described
below, sources of financing may include arrangements with unaffiliated third
parties, depending on the availability of capital, the cost of funds and lender
collateral requirements.

Selected Measures of Liquidity and Capital Resources



As of January 31, 2020, our principal sources of liquidity consisted of cash and
cash equivalents of $181.8 million and accounts receivable of $111.8 million.
Our cash and cash equivalents balance as of January 31, 2020 included $100.5
million invested in money market funds pending their use in our business.

Selected measures of our liquidity and capital resources are as follows:


                           January 31,      February 1,
                               2020             2019
                                  (in thousands)

Cash and cash equivalents $     181,838    $     129,592
Accounts receivable, net  $     111,798    $     141,344




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We invoice our customers based on a variety of billing schedules. During fiscal
2020, on average, 58% of our recurring revenue was billed in advance and
approximately 42% was billed on either a monthly or a quarterly basis. Invoiced
accounts receivable are generally collected over a period of 30 to 120 days. The
decrease in accounts receivable as of January 31, 2020 compared with February 1,
2019 reflected increased collection activity, partially offset by an increase in
revenue. We regularly monitor our accounts receivable for collectability,
particularly in markets where economic conditions remain uncertain and continue
to take actions to reduce our exposure to credit losses. As of January 31, 2020
and February 1, 2019, the allowance for doubtful accounts was $5.1 million and
$6.2 million, respectively. The decrease in the allowance for doubtful accounts
was due to overall improvement in our longer-aged receivables balances. Based on
our assessment, we believe we are adequately reserved for credit risk.

Revolving Credit Facility

SecureWorks, Inc., our wholly-owned subsidiary, is party to a revolving credit
agreement with a wholly-owned subsidiary of Dell Inc. under which we have
obtained a $30 million senior unsecured revolving credit facility. Under the
facility, up to $30 million principal amount of borrowings may be outstanding at
any time. The maximum amount of borrowings may be increased by up to an
additional $30 million by mutual agreement of the lender and borrower. The
proceeds from loans made under the facility may be used for general corporate
purposes. The facility is not guaranteed by us or our subsidiaries. There was no
outstanding balance under the facility as of January 31, 2020. Effective as of
March 26, 2020, the facility agreement was amended and restated to extend the
maturity date to March 26, 2021 and to modify the annual rate at which interest
accrues.

Each loan made under the amended and restated credit facility will accrue
interest at an annual rate equal to the applicable London interbank offered rate
plus 1.30%. Amounts under the facility may be borrowed, repaid and reborrowed
from time to time during the term of the facility. The borrower will be required
to repay in full all of the loans outstanding, including all accrued interest,
and the facility will terminate upon a change of control of us or following a
transaction in which SecureWorks, Inc. ceases to be a direct or indirect
wholly-owned subsidiary of our company. The credit agreement contains customary
representations, warranties, covenants and events of default. The unused portion
of the facility is subject to a commitment fee of 0.35%, which is due upon
expiration of the facility.

Cash Flows
                                             Fiscal Year Ended
                                       January 31,      February 1,
                                           2020             2019
                                              (in thousands)
Net change in cash from:
Operating activities                  $     78,839     $     57,199
Investing activities                       (12,590 )        (10,200 )
Financing activities                       (14,003 )        (18,946 )

Change in cash and cash equivalents $ 52,246 $ 28,053

• Operating Activities - Cash provided by operating activities was $78.8

million and $57.2 million in fiscal 2020 and fiscal 2019, respectively. The

improvement in our operating cash flows was primarily driven by the decrease

in our net accounts receivable due to improved collection rates, partially

offset by our net transactions with Dell. We expect that our future

transactions with Dell will be a source of cash over time as we anticipate

that our charges to Dell will continue to exceed Dell's charges to us,

although the timing of charges and settlements may vary period to period.

• Investing Activities - Cash used in investing activities totaled $12.6

million and $10.2 million in fiscal 2020 and fiscal 2019, respectively. For

the periods presented, investing activities consisted primarily of capital

expenditures for property and equipment to support our data center and

facility infrastructure, as well as certain capitalized costs related to the

development of our new security software application.

• Financing Activities - Cash used in financing activities was $14.0 million

and $18.9 million in fiscal 2020 and fiscal 2019, respectively. The usage in

fiscal 2020 reflected employee tax withholding payments of $8.5 million

associated with the vesting of stock compensation grants and our repurchase

of $6.4 million of our Class A common stock pursuant to our stock repurchase

program re-authorized during fiscal 2020 and payment of a long-term financing

arrangement of $0.5 million, which was partially offset by proceeds of $1.3

million from stock options exercised during fiscal 2020. The usage in fiscal

2019 reflected our repurchase of $13.5 million of our Class A common stock


    pursuant to our stock repurchase program authorized during fiscal 2019,
    payments of long-term financing arrangements of $3.2 million, including
    related



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party obligations with a Dell subsidiary of $2.2 million, and employee tax
withholding payments of $2.2 million associated with the vesting of stock
compensation grants. For information about our stock repurchase program, see
"Notes to Consolidated Financial Statements-Note 9-Stockholders' Equity" in our
consolidated financial statements included in this report.
Contractual Cash Obligations

Contractual cash obligations are summarized in the following table:


                                                  Payments Due by Fiscal 

Year


(in thousands)           Less than 1 year     1-3 years      3-5 years      Thereafter        Total
Operating leases       $            5,017   $     12,285   $      9,918   $       7,648   $     34,868
Purchase obligations                3,645          2,048              -               -          5,693
Credit facilities
and other(1)                            -            500              -               -            500
Total                  $            8,662   $     14,833   $      9,918   $       7,648   $     41,061

(1) Other reflects purchase obligations of annual maintenance services for

hardware systems for internal use financed from a related party. See also

"Notes to Consolidated Financial Statements-Note 13-Related Party

Transactions" in our consolidated financial statements included in this


     report.



For information about leases and purchase obligations, see "Notes to Consolidated Financial Statements-Note 8-Leases" and "Notes to Consolidated Financial Statements-Note 7-Commitments and Contingencies" in our consolidated financial statements included in this report.

Off-Balance Sheet Arrangements

As of January 31, 2020, we were not subject to any obligations pursuant to any off-balance sheet arrangements that have or are reasonably likely to have a material effect on our financial condition, results of operations or liquidity.

Critical Accounting Policies and Estimates



We prepare our financial statements in conformity with GAAP, which requires
certain estimates, assumptions and judgments to be made that may affect our
consolidated financial statements. Accounting policies that have a significant
impact on our results are described in "Notes to Consolidated Financial
Statements-Note 2-Significant Accounting Policies" in our consolidated financial
statements included in this report. The accounting policies discussed in this
section are those that we consider to be the most critical. We consider an
accounting policy to be critical if the policy is subject to a material level of
judgment and if changes in those judgments are reasonably likely to materially
impact our results.

Revenue Recognition. Secureworks derives revenue primarily from two sources: (1)
subscription revenue related to managed security and threat intelligence
solutions; and (2) professional services, including security and risk consulting
and incident response solutions.

Subscription-based arrangements typically include security solutions, up-front
installation fees and maintenance, and also may include the provision of an
associated hardware appliance. The Company uses its hardware appliances in
providing security solutions required to access the Company's technology
platform. The arrangements that require hardware do not typically convey
ownership of the appliance to the customer. Moreover, any related installation
fees are non-refundable and are also incapable of being distinct within the
context of the arrangement. Therefore, the Company has determined that these
arrangements constitute a single performance obligation for which the revenue
and any related costs are recognized over the term of the arrangement ratably,
which reflects the Company's performance in transferring control of the services
to the customer. Amounts that have been invoiced, but for which the above
revenue recognition criteria have not been met, are included in deferred
revenue.
Professional services consist primarily of fixed-fee and retainer-based
contracts. Revenue from these engagements is recognized using an input method
over the contract term.
Secureworks reports revenue net of any revenue-based taxes assessed by
governmental authorities that are imposed on, and concurrently with, specific
revenue-producing transactions.
We recognize revenue when all of the following criteria are met:

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• Identification of the contract, or contracts, with a customer-A contract

with a customer exists when (i) we enter into an enforceable contract with

a customer, (ii) the contract has commercial substance and the parties are

committed to perform, and (iii) payment terms can be identified and

collection of substantially all consideration to which we will be entitled

in exchange for goods or services that will be transferred is deemed

probable based on the customer's intent and ability to pay. Contracts

entered into for professional services and subscription-based solutions

near or at the same time are generally not combined as a single contract


       for accounting purposes, since neither the pricing nor the services are
       interrelated.

• Identification of the performance obligations in the contract-Performance

obligations promised in a contract are identified based on the goods or

services that will be transferred to the customer that are both (i)

capable of being distinct, whereby the customer can benefit from the goods

or service either on its own or together with other resources that are

readily available from third parties or from us, and (ii) distinct in the

context of the contract, whereby the transfer of the goods or services is

separately identifiable from other promises in the contract. When promised

goods or services are incapable of being distinct, we account for them as


       a combined performance obligation. With regard to a typical contract for
       subscription-based solutions, the performance obligation represents a
       series of distinct services that will be accounted for as a single
       performance obligation. In a typical professional services contract,
       Secureworks has a separate performance obligation associated with each

service. We are generally acting as a principal in each subscription-based


       and professional services arrangement and, thus, recognize revenue on a
       gross basis.


•      Determination of the transaction price-The total transaction price is

primarily fixed in nature as the consideration is tied to the specific

services purchased by the customer, which constitutes a series for

delivery of the solutions over the duration of the contract. For

professional services contracts, variable consideration exists in the form

of rescheduling penalties and expense reimbursements; no estimation is

required at contract inception, since variable consideration is allocated

to the applicable period.

• Allocation of the transaction price to the performance obligations in the

contract-We allocate the transaction price to each performance obligation

based on the performance obligation's standalone selling price. Standalone


       selling price is determined by considering all information available to
       us, such as historical selling prices of the performance obligation,
       geographic location, overall strategic pricing objective, market
       conditions and internally approved pricing guidelines related to the
       performance obligations.

• Recognition of revenue when, or as, the Company satisfies performance

obligation-We recognize revenue over time using a time-elapsed output

method to measure progress (i.e., ratable recognition) for the

subscription-based performance obligation over the contract term. For any

upgraded installation services, which we have determined represent a

performance obligation separate from its subscription-based arrangements,

revenue is recognized over time using hours elapsed over the service term

as an appropriate method to measure progress. For the performance

obligation pertaining to professional services arrangements, we recognize


       revenue over time using an input method based on time (hours or days)
       incurred to measure progress over the contract term.



Intangible Assets Including Goodwill. Identifiable intangible assets with finite
lives are amortized on a straight-line basis over their estimated useful lives.
Finite-lived intangible assets are reviewed for impairment on a quarterly basis,
or as potential triggering events are identified. Goodwill and indefinite-lived
intangible assets are tested for impairment on an annual basis in the third
fiscal quarter, or sooner if an indicator of impairment occurs. To determine
whether goodwill and indefinite-lived intangible assets are impaired, we first
assess certain qualitative factors. Based on this assessment, if it is
determined that the fair value of the goodwill or indefinite-lived intangible
asset is less than its carrying amount, we perform the quantitative analysis of
the impairment test.

The goodwill impairment test consists of a two-step process, if necessary. The
first step is to compare the fair value of the reporting unit to its carrying
value, including goodwill. We typically use a discounted cash flow model to
determine the fair value of the reporting unit. The assumptions used in the
model are consistent with those which we believe hypothetical marketplace
participants would use. If the fair value of the reporting unit is less than its
carrying value, the second step of the impairment test must be performed in
order to determine the amount of the impairment loss, if any. The second step
compares the implied fair value of the reporting unit's goodwill with the
carrying amount of that goodwill. If the carrying amount of the reporting unit's
goodwill exceeds its implied fair value, an impairment charge is recognized in
an amount equal to that excess. The loss recognized cannot exceed the carrying
amount of goodwill. We have determined that we have a single goodwill reporting
unit, and, accordingly, for the quantitative analysis, we compare the fair value
of this goodwill reporting unit to its carrying value. For indefinite-lived
assets, other than goodwill, if the carrying amount determined through the
quantitative analysis exceeds the fair value, an impairment charge is recognized
in an amount equal to that excess.


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Based on the qualitative assessment performed during fiscal 2020, we determined
that it was not more likely than not that the fair value of the Secureworks
reporting unit was less than its carrying amount and therefore, no impairment of
goodwill or indefinite-lived intangible asset existed at our test date of
November 1, 2019. Subsequently, no events occurred through our January 31, 2020
year end that would indicate an impairment exists.

Stock-Based Compensation. Our compensation programs include grants under the
SecureWorks Corp. 2016 Long-Term Incentive Plan and, prior to the IPO date,
grants under share-based payment plans of Dell Technologies Inc., or Dell
Technologies. Under the plans, we and, prior to the IPO date, Dell Technologies
have granted stock options, restricted stock awards and restricted stock units.
Compensation expense related to stock-based transactions is measured and
recognized in the financial statements based on fair value. Fair value for
restricted stock awards and restricted stock units under our plan is based on
the closing price of our Class A common stock as reported on the Nasdaq Global
Select Market on the day of the grant. The fair value of each option award is
estimated on the grant date using the Black-Scholes option-pricing model and a
single option award approach. This model requires that at the date of grant we
determine the fair value of the underlying common stock, the expected term of
the award, the expected volatility, risk-free interest rates and expected
dividend yield. The annual grant of restricted stock and restricted stock units
issued during the fiscal year ended January 31, 2020 vest over an average
service period of three years and approximately 50% of such awards are subject
to performance conditions. Stock-based compensation expense, regarding
service-based awards, is adjusted for forfeitures, and recognized using a
straight-line basis over the requisite service periods of the awards, which is
generally three to four years. Stock-based compensation expense, regarding
performance awards, is adjusted for forfeitures and performance criteria, and
recognized on a graded vesting basis. We estimate a forfeiture rate, based on an
analysis of actual historical forfeitures, to calculate stock-based compensation
expense.

Loss Contingencies. We are subject to the possibility of various losses arising
in the ordinary course of business. We consider the likelihood of loss or
impairment of an asset or the incurrence of a liability, as well as our ability
to reasonably estimate the amount of loss, in determining loss contingencies. An
estimated loss contingency is accrued when it is probable that an asset has been
impaired or a liability has been incurred and the amount of loss can reasonably
be estimated. We regularly evaluate current information available to us to
determine whether such accruals should be adjusted and whether new accruals are
required.


Recently Issued Accounting Pronouncements

Information about recently issued accounting pronouncements is presented in "Notes to Consolidated Financial Statements-Note 2-Significant Accounting Policies" in our consolidated financial statements included in this report.




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