TeamViewer AG announced a major expansion of its partnership with RealWear. TeamViewer's remote access software is integrated into the newly announced RealWear Cloud. TeamViewer's software is delivered as RealWear Cloud Assistance – an embedded service in RealWear Cloud, providing real-time technical support and enhanced collaboration, allowing subscribers' IT and Business Operations to remotely set-up, configure, deploy and analyze a fleet of RealWear devices.

TeamViewer's technology uniquely enables subscribers to accelerate the time-to-production and troubleshooting for RealWear devices. Through RealWear Cloud customers can provision and manage their fleet of RealWear devices for their company. Adding remote support functionalities to that platform is addressing real business needs.

The combination of screensharing and device interface control with parallel VoIP calling delivers the same experience as physical support on the ground.