Speaking at Scotiabank's annual financial summit, which is being held virtually this year, executives say they have spent recent months watching Canadians stop spending and stash away money because their careers have been impacted by COVID-19 or the businesses they frequent have been closed.
He says the bank has deferred some expenses on items that would have been nice for the bank, but aren't critical for operations during a pandemic.
He says he is keeping an eye on low interest rates because he knows that will challenge expenses, but he is intent on focusing capital on areas that will drive growth like hiring new advisers.
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