J A K A R T A - Lion Air (JT flight code), Wings Air (IW flight code), Batik Air (flight code ID) member of Lion Air Group conveyed the latest information on air travel on regular flight scheduled passengers during the corona virus disease 2019 (Covid-19) pandemic alert period, that it will serve the operation and flight services on May 07 - May 15, 2021 during the time (in) homecoming period if on a scale or economic calculation is fulfilled.
The policy is considered very appropriate to support government programs #TidakMudik2021 in line with air transportation control during the homecoming period in an effort to consider the state of alert period of the Covid-19 pandemic nationally #YukSelamatBersama.
Lion Air Group will facilitate according to the request of prospective passengers by providing the best solution based on the applicable provisions during the period, among others:
Refund process
Reschedule and rebook
Reroute process
Until now, the stages of handling prospective passengers and flight operations run in an orderly and smooth manner.
In accommodating the needs of air travel to help facilitate the movement (mobilization) of people and goods from all circles of need such as government, private, organizations and other institutions, while still presenting quality services and competitive costs, Lion Air Group during 07 May - 15 May 2021 offers services run after obtaining permission from regulators and local authorities:
Charter flights or unscheduled passengers (passenger charter)
Cargo charter flights.
In the midst of the Covid-19pandemic alert situation, Lion Air Group always strives and improves performance to the maximum in line with the aim of helping and streamlining the movement of people and goods as needed.
Lion Air Group hopes to provide more value to prospective passengers and tenants in meeting the demands of scheduled and charterflights. This is based on experience in flying various major cities and secondary cities in Indonesia and abroad.
Lion Air Group operates various types of aircraft as needed, Airbus 330-300CEO, Airbus 330-900NEO, Airbus 320-200CEO, Airbus 320-200NEO, Boeing 737-800NG, Boeing 737-900ER, ATR 72-500 and ATR 72-600.
The entire fleet is equipped with a high efficiency particulate air (HEPA) filter or strong particle filtration. HEPA filters help maintain air hygiene in the cabin and filter out more than 99.9% of viruses, germs, insects and bacteria. The air in the aircraft cabin is updated every 2-3 minutes, making it fresher. For air from the toilet (lavatory) and kitchen (galley) directly flowed out of the plane.
The improvement of Lion Air Group's aircraft hygiene and sterilization activities periodically with aircraft exterior and interior cleaning (AEIC) method is carried out in Batam Aero Technic (BAT) aircraft maintenance center and at various airport base stations where Lion Air Group aircraft are located.
Lion Air Group continues to implement all applicable flight conditions during the corona virus disease 2019 (Covid-19) pandemic alert period. This is in accordance with the recommendations of the regulator and Lion Air Group's commitment in operating which continues to prioritize the safety, safety and comfort factors of aviation (safety first) and is carried out in accordance with health protocol guidelines.
Pre and Post-Homecoming Period
Domestic scheduled passenger flight operations will again be served by following the provisions of the period after (post) homecoming period 18 May - 24 May 2021.
Each prospective passenger or traveler must show a certificate of negative results of RT- PCR / Rapid Test Antigen test valid maximum 1x24 hours before departure or GeNose C-19 test on the day of departure at the airport location, fill out e-HAC Indonesia and must implement strict health protocols. In addition, please pay attention to the provisions of health test results issued by the provincial government, local governments such as flights to West Kalimantan and Central Kalimantan.
Health test conditions, to make it easier to verify groupings by age:
Adult category: still show official and valid id such as KTP, Passport,driver's license or otherwise.
Category of children and toddlers: for those who do not have an official identity, it is mandatory to show a certificate such as birth certificate, birth certificate, family card or otherwise.
Lion Air Group has been operating flights according to the provisions set on the eve of (pre) homecoming period during April 22 - May 5, 2021.
Domestic flight conditions for the period 22 April 2021 to 24 May 2021 and will be evaluated (further notice), according to 1). Circular Letter No. 34 of 2021 of the Ministry of Transportation concerning Amendments to the Circular Letter of the Minister of Transportation No. 26 concerning Instructions for Implementing Domestic Travel by Air Transportation During the Corona Virus Disease Pandemic 2019 (Covid-19), 2). Regulation of the Minister of Transportation Number PM 13 Year 2021 on Transportation Control During Eid al-Fitr year 1442 Hijri In Order to Prevent the Spread of Corona Virus Disease 2019 (Covid-19), 3). Addendum Circular Letter No. 13 concerning The Elimination of Eid Al-Fitr Homecoming in 1442 Hijri and Efforts to Control the Spread of Corona Virus Disease 2019 (Covid-19) During the Holy Month of Ramadan 1442 Hijriah.
For media inquiries, contact us at:
Lion Air
Phone: (+6221) 6379 8000
Email: customercare@lionair.co.id
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