Torrent Power : Launches First-Of-Its-Kind Mobile App More...

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MEDIA RELEASE

Torrent Power Launches First-Of-Its-Kind Mobile App Ahmedabad -28th July 2015

Torrent Power Limited (TPL), the electricity supplier to over 2.9 million customers in Ahmedabad, Gandhinagar, Surat, Bhiwandi and Agra, today announced the launch of its brand new mobile App 'Torrent Power Connect'.
The first-of-its-kind App, available on both the iOS and Google Play Stores, is an extension to Torrent's exisng self-service portal connect.torrentpower.com, which was launched earlier this year. Harnessing the power of the smartphone penetraon across the country, TPL has enabled customers to gain direct access to its 'No Power Response Team' from the App, through which customers can register power supply related complaints without having to reach Torrent's call centre. Moreover, the App also incorporates various other convenience features such as instant bill payments, personalized dashboard, real me service noficaons and GPS tracking of customer centres and mobile vans.
Addionally, TPL has also ed up with various new online payment pla orms through which it would be offering aracve discount schemes to encourage a transion from physical to online transacons for energy bill payments. With the launch of the Connect App and portal, Torrent Power has become the first ulity in the country that has completely digized its enre range of service offerings. While the App carries the instant service related features such as 'No Power Complaint Registraon', the web portal hosts all its applicaon processing services. Both pla orms put together obviate the need for physical interacons with the ulity and provide a seamless online experience through a common user account.
The new streamlined interacon interfaces reinforce Torrent's commitment to deliver high-quality service to its customers.

About Torrent Power: Torrent Power Limited is part of the Torrent Group & is one of the leading brands in the Indian power sector. With an all-round experience in generaon, transmission and distribuon of power, and a proven track record of implemenng large power projects, Torrent Power is one of the most experienced private sector players in the country.

Torrent Power has a generaon capacity of 3253 MW and distributes over 14 billion units of power annually to Ahmedabad, Gandhinagar, Surat, Dahej, Bhiwandi and Agra. Its advanced technology and efficient operaons have enabled it to reduce T&D losses to approx. 6.54% in the license area, which is amongst the lowest in the country.
Registered Office: Torrent House, Off Ashram Road, Ahmedabad- 380 009
Phone: [phone] Fax: [phone] CIN: L31200GJ2004PLC044068
Website: www.torrentpower.com; E-mail: [e-mail]