Twilio announced that Khozema Shipchandler, formerly President of Twilio Communications, has been appointed Chief Executive Officer, effective immediately. Shipchandler succeeds Jeff Lawson, Twilio?s co-founder, who is stepping down as CEO. Shipchandler has over 25 years of experience growing businesses and driving financial performance across global, public organizations. Prior to Twilio, Khozema spent over two decades at GE where he drove operating excellence in GE?s high tech aviation division, plus accelerated growth in the Middle East region. He has a deep understanding of Twilio?s business, operations and culture, having most recently served as President of Twilio Communications, and previously as Twilio?s Chief Operating Officer and Chief Financial Officer. Khozema Shipchandler most recently served as President of Twilio Communications, since his appointment in March
2023. Prior to that, he had served as Twilio?s Chief Operating Officer since October 2021 and as Chief
Financial Officer from November 2018 to October 2021. Prior to Twilio, Shipchandler held a variety of financial
and operating roles at GE across Industrial Internet, Aviation and Corporate Audit in the U.S., Middle East and
Singapore. He earned his bachelor?s degree from Indiana University Bloomington. Khozema also serves on the boards of Smartsheet and Ethos.