Scan Global Logistics has partnered with Windward. The partnership will allow SGL to proactively identify potential ocean shipment delays, enabling an enhanced exception management process. Windward's AI insights will be integrated into SGL's customer portal (mySGL), providing first-of-its-kind real-time visibility with predictive insights into ocean freight with automated updates and maritime AI-predicted ETAs.

The challenges faced by the supply chain industry in recent years have led to increased digitalisation to overcome them. One crucial aspect that has gained widespread recognition is ocean freight visibility. Although there has been some improvement in the reliability of ocean freight, global events continue to cause delays in the supply chain.

The implementation and integration of the Windward AI solution will allow SGL customers access to a sharable shipment link, providing them and other stakeholders with a clean and clear understanding of notable milestones and delays, including late departures and late or missed transshipments. SGL users can also utilise Windward's data to analyse carrier performance better and optimise their planning accordingly. Windward has leveraged its 12 years of experience building AI models to launch its Ocean Freight Visibility solution with Maritime AI?

Predicted ETAs, which are based on deep learning models trained to understand the multitude of factors affecting the movement of goods across the ocean.