Zoom Video Communications, Inc. unveiled its latest innovations in the Zoom platform to help businesses improve customer and employee experiences for the new ‘work anywhere' workforce. Announced Zoom IQ for Sales, a conversation intelligence solution for sales professionals, as well as new Zoom Events and Webinar functionalities such as backstage and Webinar session branding, are putting engagement at the center of the experience and transforming the way work, connect, and collaborate. Zoom IQ for Sales: Zoom's First Step In Conversation Intelligence.

Zoom IQ for Sales is a conversation intelligence add-on for Zoom Meetings that turns customer interactions into meaningful and actionable insights, helping teams across marketing, sales, and competitive intelligence improve crucial interactions with customers. Additional benefits include: Optimized efficiency: Zoom IQ for Sales increases seller productivity with automation for next steps and risk assessments, and quick search functionality. Integrated: Tightly integrated with Salesforce®, leading calendars, and Zoom Meetings, Zoom IQ for Sales consolidates workstreams and provides an aggregated view into conversations and opportunities.

Easy-to-use: Zoom's intuitive web interface makes it easy for admins to onboard users and manage their integrations and quick for users to view insights and recordings. Scalable: On-demand scalability – businesses can easily add users as needed.