RESULTS

FOR THE 52 WEEKS TO 29 JUNE 2019

ANTHONY HERAGHTY

Group Managing Director and

Chief Executive Officer

DAVID BURNS

Chief Financial Officer

15 August 2019

Content

KEY STRENGTHS AND OPPORTUNITIES

GROUP HIGHLIGHTS

2018/19 FINANCIAL RESULTS

2019/20 TRADING AND OPERATING UPDATE

APPENDICES Performance Trends

Business Snapshots

Segment Notes 2018/19 and 2017/18

S U P E R R E T A I L G R O U P

2

Key Strengths and Opportunities

FOUR

POWERFUL BRANDS

  • Recognised brands with market leading positions in growing lifestyle categories

LARGE, GROWING AND

HIGHLY ENGAGED CUSTOMER

LOYALTY BASE

Over six million active customers in our loyalty programs

Loyalty club members represent over - 56% of total Group sales

Loyalty club members have a higher ATV than non club members

Opportunity to create closer relationships with our customers by refreshing our loyalty programs and utilising customer data analytics to deliver more personalised offers

FOCUS ON SEAMLESS OMNI-

RETAIL EXECUTION

  • Investing in digital capability to develop a seamless omni-channel platform and grow online market share
  • Leveraging store network to mitigate online cost to serve via click and collect
  • Scale allows us to fractionalise the cost of our investment in technology and systems across our entire brand portfolio, store network and customer transaction base

S U P E R R E T A I L G R O U P

3

Powerful Brands in Growing Lifestyle Categories

$1.0b

2018/19

REVENUE

86%

BRAND

AWARENESS1

$0.5b

2018/19

REVENUE

74%

BRAND

AWARENESS1

$1.0b

2018/19

REVENUE

94%

BRAND

AWARENESS1

$0.1b

2018/19

REVENUE

82%

BRAND

AWARENESS1,2

S U P E R R E T A I L G R O U P

(1)

Source: Stellar Market Research, Australia Apr - Jun

4

(2)

Macpac brand awareness is for New Zealand

Large and Highly Engaged Customer Loyalty Base

ACTIVE CLUB MEMBERS

6.1M

ACTIVE CLUB

2.57M

MEMBERS

REBEL

SUPERCHEAP

AUTO 1.65M

1.45M

GROWING PARTICIPATION AND ENGAGEMENT

GROWTH IN ACTIVE CLUB MEMBERS1

IMPROVEMENT IN AVERAGE CLUB

MEMBER NPS2

11.3%

10.9%

12.7%

3.0%

4 YR

YOY

4 YR

YOY

CAGR

GROWTH

CAGR

GROWTH

0.41M BCF

53.5%

5.5M

6.1M

5.2M

43.1%

36.9%

4.5M

4.0M

57.9% 59.6%

MACPAC

Jun 15 Jun 16 Jun 17 Jun 18 Jun 19

Jun 15 Jun 16 Jun 17 Jun 18 Jun 19

S U P E R R E T A I L G R O U P

(1)

Includes Macpac active club members. Excluding Macpac 4 year CAGR is 9.4%.

5

(2)

Supercheap Auto, Rebel and BCF only. Macpac NPS not measured in 2018/19 but will be introduced in 2019/20.

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Disclaimer

Super Retail Group Limited published this content on 15 August 2019 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 14 August 2019 22:36:09 UTC