Cautionary Statement Regarding Forward-Looking Statements

The following discussion and analysis of financial condition and results of operations should be read with the consolidated financial statements including the related notes of PennyMac Financial Services, Inc. ("PFSI") included within this Quarterly Report on Form 10-Q.

Statements contained in this Quarterly Report on Form 10-Q may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements involve known and unknown risks, uncertainties and other factors, which may cause actual results to be materially different from those expressed or implied in such statements. You can identify these forward-looking statements by words such as "may," "will," "should," "expect," "anticipate," "believe," "estimate," "intend," "plan" and other similar expressions. You should consider our forward-looking statements in light of the risks discussed under the heading "Risk Factors," as well as our consolidated financial statements, related notes, and the other financial information appearing elsewhere in this Quarterly Report on Form 10-Q and our other filings with the United States Securities and Exchange Commission ("SEC"). The forward-looking statements contained in this Quarterly Report on Form 10-Q are made as of the date hereof and we assume no obligation to update or supplement any forward-looking statements.





Overview


The following discussion and analysis provides information that we believe is relevant to an assessment and understanding of our consolidated results of operations and financial condition. Unless the context indicates otherwise, references in this Quarterly Report on Form 10-Q to the words "we," "us," "our" and the "Company" refer to PFSI.





Our Company


We are a specialty financial services firm with a comprehensive mortgage platform and integrated business primarily focused on the production and servicing of U.S. residential mortgage and home equity loans (activities which we refer to as mortgage banking) and the management of investments related to the U.S. mortgage market. We believe that our operating capabilities, specialized expertise, access to long-term investment capital, and our management's experience across all aspects of the mortgage business will allow us to profitably grow these activities and capitalize on other related opportunities as they arise in the future.

We operate and control all of the business and affairs and consolidate the financial results of Private National Mortgage Acceptance Company, LLC ("PennyMac"). PennyMac was founded in 2008 by members of our executive leadership team and two strategic partners, BlackRock Mortgage Ventures, LLC and HC Partners, LLC, formerly known as Highfields Capital Investments, LLC, together with its affiliates.

We were formed as a Delaware corporation on July 2, 2018. We became the top-level parent holding company for the consolidated PennyMac business pursuant to a corporate reorganization (the "Reorganization") that was consummated on November 1, 2018. Before the Reorganization, PNMAC Holdings, Inc. (formerly known as PennyMac Financial Services, Inc.) ("PNMAC Holdings") was our top-level parent holding company and our public company registrant.

One result of the consummation of the Reorganization was that our equity structure was changed to create a single class of publicly-held common stock as opposed to the two classes that were in place before the Reorganization. For tax purposes, the Reorganization was to be treated as an integrated transaction that qualifies as a reorganization within the meaning of Section 368(a) of the Internal Revenue Code and/or a transfer described in Section 351(a) of the Internal Revenue Code. PNMAC Holdings' financial statements remain our historical financial statements.





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We conduct our business in three segments: production, servicing (together, production and servicing comprise our mortgage banking activities) and investment management.

· The production segment performs loan origination, acquisition and sale

activities.

· The servicing segment performs loan servicing for both newly originated loans

we are holding for sale and loans we service for others, including for PMT.

· The investment management segment represents our investment management


    activities, which include the activities associated with investment asset
    acquisitions and dispositions such as sourcing, due diligence, negotiation and
    settlement.



Our principal mortgage banking subsidiary, PennyMac Loan Services, LLC ("PLS"), is a non-bank producer and servicer of mortgage and home equity loans in the United States. PLS is a seller/servicer for the Federal National Mortgage Association ("Fannie Mae") and the Federal Home Loan Mortgage Corporation ("Freddie Mac"), each of which is a government­sponsored entity ("GSE"). PLS is also an approved issuer of securities guaranteed by the Government National Mortgage Association ("Ginnie Mae"), a lender of the Federal Housing Administration ("FHA"), and a lender/servicer of the Veterans Administration ("VA") and the U.S. Department of Agriculture ("USDA"). We refer to each of Fannie Mae, Freddie Mac, Ginnie Mae, FHA, VA and USDA as an "Agency" and collectively as the "Agencies." PLS is able to service loans in all 50 states, the District of Columbia, Guam and the U.S. Virgin Islands, and originate loans in 49 states and the District of Columbia, either because PLS is properly licensed in a particular jurisdiction or exempt or otherwise not required to be licensed in that jurisdiction.

Our investment management subsidiary is PNMAC Capital Management, LLC ("PCM"), a Delaware limited liability company registered with the Securities and Exchange Commission ("SEC") as an investment adviser under the Investment Advisers Act of 1940, as amended. PCM manages PennyMac Mortgage Investment Trust ("PMT"), a mortgage real estate investment trust listed on the New York Stock Exchange under the ticker symbol PMT.





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Results of Operations


Our results of operations are summarized below:






                                                              Quarter ended March 31,
                                                              2020                2019
                                                           (dollars in thousands, except per
                                                                    share amounts)
Revenues:
Net gains on loans held for sale at fair value           $      344,282      $       84,776
Loan origination fees                                            57,571              23,930
Fulfillment fees from PennyMac Mortgage Investment
Trust                                                            41,940              27,574
Net loan servicing fees                                         257,808              80,571
Net interest income                                              11,052              20,790
Management fees                                                   9,055               7,248
Other                                                               117               2,816
Total net revenue                                               721,825             247,705
Expenses                                                        307,095             187,414
Income before provision for income taxes                        414,730              60,291
Provision for income taxes                                      108,487              14,156
Net income                                               $      306,243      $       46,135
Earnings per share
Basic                                                    $         3.89      $         0.59
Diluted                                                  $         3.73      $         0.58
Return on average common stockholders' equity                      56.0 %              11.0 %
Income before provision for income taxes by segment:
Mortgage banking:
Production                                               $      240,131      $       47,006
Servicing                                                       170,842              11,163
Total mortgage banking                                          410,973              58,169
Investment management                                             3,757               2,122
                                                         $      414,730      $       60,291
During the quarter:
Interest rate lock commitments issued                    $   24,804,994      $   10,134,199

Unpaid principal balance of loans fulfilled for PMT subject to fulfillment fees

$   16,152,543      $    8,135,552
At end of quarter:
Interest rate lock commitments outstanding               $    9,377,614      $    3,821,942

Unpaid principal balance of loan servicing portfolio: Owned: Mortgage servicing rights

$  231,484,161      $  219,834,361
Mortgage servicing liabilities                                2,635,734           1,000,403
Loans held for sale                                           5,276,688           2,573,121
                                                            239,396,583         223,407,885
Subserviced for PMT                                         144,830,043         101,287,428
                                                         $  384,226,626      $  324,695,313

Net assets of PennyMac Mortgage Investment Trust         $    1,823,368      $    1,727,589
Book value per share                                     $        29.85      $        21.72




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During the quarter ended March 31, 2020, the United States was significantly impacted by the effects of the COVID-19 pandemic (the "Pandemic" or "COVID-19") and the effects of market and government responses to the pandemic. These developments have triggered an economic recession in the United States. Initial unemployment claims totaled 26 million for the five weeks ended April 18 as compared to one million for the preceding five weeks.

This sudden and significant increase in unemployment has created financial hardships for many existing borrowers. As part of its response to the Pandemic, the federal government included requirements in the Coronavirus Aid, Relief, and Economic Security ("CARES") Act that we provide borrowers with substantial payment forbearance on loans we service subject to Agency securitizations. As a result of this requirement, we have seen and expect to further see a large increases in delinquencies in our servicing portfolio which will increase our cost to service those loans and require us to finance substantial amounts of advances of principal and interest payments to the holders of the securities holding those loans.

In the near term, or in subsequent quarters, we expect this development to have a negative effect on the earnings of our servicing segment before taking into account the effect of future developments on the valuation of our MSRs by, among other things, reducing servicing fee income, reducing our ability to earn gains on early buyout loans and reducing the amount of placement fees we earn on custodial deposits related to these loans, increasing our cost to service due to higher delinquency and default rates, as well as increased financing costs due to the need to advance funds on behalf of delinquent borrowers. These effects may be offset by growth in our loan servicing portfolio, increases in the servicing fees we earn from PMT for servicing the delinquent loans in its loan servicing portfolio and gains on early buyout loans as those borrowers reperform.

Before the onset of the Pandemic, the mortgage origination market was experiencing healthy demand owing to historically low interest rates in the United States. The government's response to the onset of the Pandemic, including fiscal stimulus and infusions of additional liquidity by the Federal Reserve into financial markets acted to further lower market mortgage interest rates. These developments have acted to sustain heightened demand for new mortgage loans despite the slowdown in overall economic activity. The mortgage origination market for 2019 was estimated at $2.3 trillion; current forecasts estimate the origination market to approximate $2.4 trillion for 2020 and $2.2 trillion for 2021. However, the uncertainties and strains on many organizations introduced by the Pandemic have caused some market participants to scale back or exit mortgage loan production activities which, combined with constraints on mortgage industry origination capacity that existed before the Pandemic, has allowed us to realize higher gain-on sale margins in our production segment.

The Pandemic had a substantial negative effect on the investments of PMT. As a result, PMT recognized a net loss of $595 million. Because the effects of the Pandemic began to be realized during March of 2020, its effects on the base management fees were we earn from PMT were not significant. However, we expect base management fees to be significantly reduced in future periods and we do not expect to recognize performance incentive fees for the foreseeable future because of the losses PMT incurred during the quarter ended March 31, 2020.

The current environment caused by the Pandemic in the United States is historically unprecedented and the source of much uncertainty surrounding future economic and market prospects and the ongoing effects of this developing situation on our future prospects are difficult to anticipate, for further discussion of the potential impacts of the Pandemic please also see "Risk Factors" in Part II, Item 1A.

For the quarter ended March 31, 2020, income before provision for income taxes increased $354.4 million compared to the same period in 2019. The increase was primarily due to:

· increases in production income (Net gains on loans held for sale at fair value,


     Loan origination fees and Fulfillment fees from PennyMac Mortgage Investment
    Trust); and



· increases in Net loan servicing fees, partially offset by;

· increases in total expenses.

The increases in production income reflect higher production volume and improved profit margins. The increase in Net loan servicing fees was due to a

combination of increased loan servicing fees resulting from growth in



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our loan servicing portfolio and changes in the fair value of our MSRs, MSLs and ESS, net of hedging results, compared to the same period in 2019. The increases in total expenses were mainly due to increases in loan origination and compensation expenses, reflecting the continuing growth of our mortgage banking activities.

Net Gains on Loans Held for Sale at Fair Value

During the quarter ended March 31, 2020, we recognized Net gains on loans held for sale at fair value totaling $344.3 million, an increase of $259.5 million, compared to the same period in 2019. The increase was primarily due to the combined effects of decreasing interest rates on demand for loans and of reduced industry capacity on profit margins during 2020 as compared to 2019 as discussed above.

Our net gains on loans held for sale are summarized below:






                                                                  Quarter ended March 31,
                                                                   2020              2019
                                                                       (in thousands)
From non-affiliates:
Cash loss:
Loans                                                         $      111,757    $     (41,242)
Hedging activities                                                 (122,666)           (8,927)
Total cash loss                                                     (10,909)          (50,169)
Non-cash gain:
Change in fair value of loans and derivative financial
instruments outstanding at year end:
Interest rate lock commitments                                       178,543            16,727
Loans                                                               (72,080)             (164)
Hedging derivatives                                                (102,891)          (25,741)
                                                                       3,572           (9,178)
Mortgage servicing rights and mortgage servicing
liabilities resulting from loan sales                                275,739           114,957

Provision for losses relating to representations and warranties: Pursuant to loan sales

                                               (3,712)           (1,067)
Reduction in liability due to change in estimate                       1,676             4,210
Total non-cash gain                                                  277,275           108,922
Total gains on sale from non-affiliates                              266,366            58,753
From PennyMac Mortgage Investment Trust                               77,916            26,023
                                                              $      344,282    $       84,776
During the quarter:
Interest rate lock commitments issued:
Government-insured or guaranteed mortgage loans               $   19,029,138    $    8,831,495
Conventional mortgage loans                                        5,765,876         1,301,243
Jumbo mortgage loans                                                   8,304                 -
Home equity lines of credit                                            1,676             1,461
                                                              $   24,804,994    $   10,134,199
At end of quarter:
Loans held for sale at fair value                             $    5,541,987    $    2,668,929
Commitments to fund and purchase loans                        $    9,377,614    $    3,821,942




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Our gain on sale of loans held for sale includes both cash and non-cash elements. We receive proceeds on sale that include our estimate of the fair value of MSRs and we incur liabilities for mortgage servicing liabilities (which represents the fair value of the costs we expect to incur in excess of the fees we receive for early buyout of delinquent loans ("EBO loans") we have resold) and for the fair value of our estimate of the losses we expect to incur relating to the representation and warranties we provide in our loan sale transactions.

Non-cash elements of gain on sale of loans

The MSRs, MSLs, and liability for representations and warranties we recognize represent our estimate of the fair value of future benefits and costs we will realize for years in the future. These estimates represented approximately 79%

of our gain on sale of loans at fair value for the quarters ended March 31, 2020, as compared to 128% for the quarter ended March 31, 2019. How we measure and update our measurements of MSRs and MSLs is detailed in Note 6 - Fair value - Valuation Techniques and Inputs to the consolidated financial statements included in this Quarterly Report.

Our agreements with the purchasers and insurers include representations and warranties related to the loans we sell. The representations and warranties require adherence to purchaser and insurer origination and underwriting guidelines, including but not limited to the validity of the lien securing the loan, property eligibility, borrower credit, income and asset requirements, and compliance with applicable federal, state and local law.

In the event of a breach of our representations and warranties, we may be required to either repurchase the loans with the identified defects or indemnify the purchaser or insurer. In such cases, we bear any subsequent credit loss on the loans. Our credit loss may be reduced by any recourse we have to correspondent originators that sold such loans to us and breached similar or other representations and warranties. In such event, we have the right to seek a recovery of related repurchase losses from that correspondent seller.

The method used to estimate our losses on representations and warranties is a function of our estimate of future defaults, loan repurchase rates, the severity of loss in the event of default, if applicable, and the probability of reimbursement by the correspondent loan seller. We establish a liability at the time loans are sold and review our liability estimate on a periodic basis.

We recorded provisions for losses under representations and warranties relating to current loan sales as a component of Net gains on loans held for sale at fair value totaling $3.7 million for the quarter ended March 31, 2020, compared to $1.1 million for the quarter ended March 31, 2019. We also recorded a reduction in the liability of $1.7 million during the quarter ended March 31, 2020, compared to $4.2 million during the quarter ended March 31, 2019. The reductions in the liability resulted from previously sold loans meeting performance criteria established by the Agencies which significantly limits the likelihood of certain repurchase or indemnification claims.





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Following is a summary of loan repurchase activity and the UPB of loans subject to representations and warranties:






                                                               Quarter ended March 31,
                                                                2020              2019
                                                                    (in thousands)
During the quarter:
Indemnification activity:
Loans indemnified by PFSI at beginning of quarter          $       15,366    $        8,899
New indemnifications                                                  879               682
Less indemnified loans sold, repaid or refinanced                       -               117
Loans indemnified by PFSI at end of quarter                $       16,245    $        9,464
Repurchase activity:
Total loans repurchased by PFSI                            $       16,282    $        4,064

Less:


Loans repurchased by correspondent lenders                          6,153             2,920
Loans repaid by borrowers or resold with defects
resolved                                                            1,446               907
Net loans repurchased with losses chargeable to
liability for representations and warranties               $        8,683    $          237

Net losses charged to liability for representations and warranties

                                                 $          280    $           30

At end of quarter:
Unpaid principal balance of loans subject to
representations and warranties                             $  186,517,598    $  133,698,782
Liability for representations and warranties               $       23,202    $       17,982

During the quarter ended March 31, 2020, we repurchased loans totaling $16.3 million and we recorded losses of $280,000 net of recoveries. If the outstanding balance of loans we purchase and sell subject to representations and warranties increases, the loans sold continue to season, economic conditions change or investor and insurer loss mitigation strategies are adjusted, the level of repurchase and loss activity may increase.

The level of the liability for losses under representations and warranties is difficult to estimate and requires considerable judgment. The level of loan repurchase losses is dependent on economic factors, purchaser or insurer loss mitigation strategies, and other external conditions that may change over the lives of the underlying loans. Our estimate of the liability for representations and warranties is developed by our credit administration staff and approved by our senior management credit committee which includes our senior executives and senior management in our loan production, loan servicing and credit risk management areas.

Our representations and warranties are generally not subject to stated limits of exposure. However, we believe that the current UPB of mortgage loans sold by us and subject to representation and warranty liability to date represents the maximum exposure to repurchases related to representations and warranties.





Loan origination fees


Loan origination fees increased $33.6 million during the quarter ended March 31, 2020, compared to the same period in 2019. The increase was primarily due to an increase in volume of loans we produced.





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Fulfillment fees from PennyMac Mortgage Investment Trust

Fulfillment fees from PMT represent fees we collect for services we perform on behalf of PMT in connection with the acquisition, packaging and sale of loans. The fulfillment fees are calculated as a percentage of the UPB of the loans we fulfill for PMT.

Following is a summary of our fulfillment fees:






                                                              Quarter ended March 31,
                                                                2020            2019
                                                                   (in thousands)
Fulfillment fee revenue                                     $      41,940    $    27,574

Unpaid principal balance of loans fulfilled subject to fulfillment fees

$  16,152,543    $ 8,135,552
Average fulfillment fee rate (in basis points)                         26             34




Fulfillment fees increased $14.4 million during the quarter ended March 31, 2020, compared to the same period in 2019. The increase was primarily due to an increase in PMT's loan production volume, partially offset by an increase in discretionary reductions in the fulfillment fee rate during the quarter ended March 31, 2020, compared to the same period in 2019.

Net Loan Servicing Fees

Following is a summary of our net loan servicing fees:






                                                               Quarter ended March 31,
                                                                2020             2019
                                                                    (in thousands)
Net loan servicing fees:
Loan servicing fees:
From non-affiliates                                         $     198,653    $     166,790
From PennyMac Mortgage Investment Trust                            14,521           10,570
Other                                                              28,755           22,017
                                                                  241,929          199,377

Change in fair value of mortgage servicing rights, mortgage servicing liabilities and excess servicing spread financing net of hedging results

                            15,879        (118,806)
Net loan servicing fees                                     $     257,808    $      80,571
Average loan servicing portfolio                            $ 377,294,965    $ 308,212,285




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Change in fair value of mortgage servicing rights and excess servicing spread
are summarized below:




                                                            Quarter ended March 31,
                                                              2020             2019
                                                                 (in thousands)
Realization of cash flows                                 $   (114,919)    $   (92,475)
Other changes in fair value of mortgage servicing
rights and mortgage servicing liabilities                     (920,294)       (164,939)
Change in fair value of excess servicing spread                  14,522           4,051
Hedging results                                               1,036,570         134,557
Total change in fair value of mortgage servicing
rights, mortgage servicing liabilities and excess
servicing spread financing net of hedging results         $      15,879    $  (118,806)
Average balances:
Mortgage servicing rights                                 $   2,562,205    $  2,843,028
Mortgage servicing liabilities                            $      29,384    $      8,188
Excess servicing spread financing                         $     169,195    $    211,661
At quarter end:
Mortgage servicing rights                                 $   2,193,697    $  2,905,090
Mortgage servicing liabilities                            $      29,761    $      7,844
Excess servicing spread financing                         $     157,109    $    205,081

Following is a summary of our loan servicing portfolio:





                                             March 31,       December 31,
                                                2020              2019
                                                    (in thousands)
          Loans serviced
          Prime servicing:
          Owned:
          Mortgage servicing rights
          Originated                        $ 173,171,678    $  166,188,825
          Acquired                             58,312,483        59,598,279
                                              231,484,161       225,787,104
          Mortgage servicing liabilities        2,635,734         2,758,454
          Loans held for sale                   5,276,688         4,724,006
                                              239,396,583       233,269,564
          Subserviced for PMT                 144,734,874       135,288,944
          Total prime servicing               384,131,457       368,558,508
          Special servicing for PMT                95,169           125,724
          Total loans serviced              $ 384,226,626    $  368,684,232

Net loan servicing fees increased $177.2 million during the quarter ended March 31, 2020, compared to the same period in 2019. The increase was due to an increase of $134.7 million in changes in fair value of MSRs and mortgage servicing liabilities ("MSLs"), net of hedging results and ESS fair value changes, and an increase of $42.6 million in loan servicing fees for the quarter ended March 31, 2020, resulting from an increase in our average servicing portfolio of 22% for the quarter ended March 31, 2020, compared to the same period in 2019.

As discussed above, the decreasing interest rate environment, along with expectations of higher costs to service loans in the coming months and increased returns demanded by market participants in response to the uncertainties created by the Pandemic, resulted in a 36% reduction in fair value (as measured by the December 31, 2019 fair value) of our investment in MSRs. This reduction in fair value was offset by our hedging results and change in fair value of ESS.





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There can be no assurance that our hedging activities will continue to perform in a like manner in the future. As discussed above, we expect the effects of the Pandemic and the requirements of the CARES Act to reduce our servicing income and to increase our servicing expenses due to the increased number of delinquent loans, and significant levels of forbearance that we have and continue to grant, as well as the resolution of loans that we expect to ultimately default as the result of the Pandemic.





Net Interest Income


Net interest income decreased $9.7 million during the quarter ended March 31, 2020, compared to the same period in 2019. The decrease was primarily due to:

· increases in interest expense on repurchase agreements, reflecting the


    expiration of a master repurchase agreement in August 2019 that provided us
    with incentives to finance mortgage loans approved for satisfying certain
    consumer relief characteristics as provided in the agreement. We recorded $9.3
    million of such incentives as reductions in Interest expense during the quarter
    ended March 31, 2019. An increase in average borrowing balances during the
    quarter ended March 31, 2020 to fund a higher volume of loan inventory compared
    to the same period in 2019 also contributed to the increase in the interest
    expense; and



· increases in interest shortfall on repayments of loans serviced for Agency


    securitizations, reflecting increased loan payoffs as a result of the lower
    interest rates in 2020 as compared to 2019, partially offset by;



· increases in interest income on loans held for sale due to larger average loan


    inventory balances during the quarter ended March 31, 2020 as compared to 2019.



Management fees and Carried Interest

Management fees and Carried Interest are summarized below:






                                                  Quarter ended March 31,
                                                    2020            2019
                                                       (in thousands)
         Management fees:
         PennyMac Mortgage Investment Trust:
         Base management                        $       9,055    $     6,109
         Performance incentive                              -          1,139
                                                $       9,055    $     7,248
         Net assets of PMT at end of quarter    $   1,823,368    $ 1,727,589

Management fees increased $1.8 million during the quarter ended March 31, 2020, compared to the same period in 2019. The increase was due to an increase of $2.9 million in base management fees, reflecting the increase in PMT's average shareholders' equity upon which its base management fees are based, partially offset by a decrease of $1.1 million in incentive fees due to the loss PMT incurred during the quarter ended March 31, 2020 compared to the same period in 2019. As discussed above, because the effects of the Pandemic began to be realized during March of 2020, its effects on the base management fees we earn from PMT were not significant. However, in future periods we expect base management fees to be significantly reduced and we do not expect to recognize performance incentive fees for the foreseeable future because of the losses PMT incurred during the quarter ended March 31, 2020.





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Expenses



Compensation


Our compensation expense is summarized below:






                                                 Quarter ended March 31,
                                                   2020             2019
                                                      (in thousands)
          Salaries and wages                   $      89,315     $   67,058
          Incentive compensation                      45,981         19,175
          Taxes and benefits                          20,772         15,836
          Stock and unit-based compensation           12,368          4,531
                                               $     168,436     $  106,600
          Head count:
          Average                                      4,289          3,461
          Quarter end                                  4,458          3,459



Compensation expense increased $61.8 million during the quarter ended March 31 2020, compared to the same period in 2019. The increase was primarily due to increases in incentive compensation resulting from performance-based incentives in our mortgage banking business and higher than expected attainment of profitability targets along with increases in salaries and wages due to increased average headcounts resulting from the growth in our mortgage banking activities.





Loan origination



Loan origination expense increased $31.5 million during the quarter ended March 31, 2020, compared to the same period in 2019. The increase was primarily due to increases in wholesale brokerage fees and loan file compilation expenses, resulting from increased consumer and broker direct lending activities, as well as an increase in discounts offered to generate sufficient incentives for borrowers to refinance during the quarter ended March 31, 2020 compared to the same period during 2019.





Servicing


Servicing expenses increased $11.9 million during the quarter ended March 31, 2020, compared to the same period in 2019. The increases were primarily due to increased purchases of EBO loans from Ginnie Mae guaranteed pools for the quarter ended March 31, 2020, compared to the same period in 2019. During the quarter ended March 31, 2020, we purchased $920.6 million in UPB of EBO loans,

compared to $351.7 million during the same period in 2019.

The EBO program reduces the ongoing cost of servicing defaulted loans that have been sold into Ginnie Mae MBS when we purchase and either sell the defaulted loans or finance them with debt at interest rates below the Ginnie Mae MBS pass-through rates. While the EBO program reduces the ultimate cost of servicing such loan pools, it results in loss recognition when the loans are purchased. We recognize the loss because purchasing the mortgage loans from their Ginnie Mae pools causes us to write off accumulated non-reimbursable interest advances, net of interest receivable from the loans' insurer or guarantor at the debenture rate of interest we receive from the insurer or guarantor while the loan is in default.

Provision for Income Taxes

Our effective income tax rate was 26.2% during the quarter ended March 31, 2020, compared to 23.5% during the quarter ended March 31, 2019. The increase in effective tax rate in the quarter ended March 31, 2020 compared to the same period in 2019 was primarily due to the lower impact of the permanent and favorable tax adjustment for equity compensation in the quarter ended March 31, 2020 compared to the same period in 2019.





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