Amdocs announced their plan to expand their strategic partnership with Microsoft to further bring verticalized GenAI capabilities to the telecommunications industry, combining Amdocs amAIz platform and Microsoft Azure OpenAI Service. To ensure ongoing innovation related to GenAI in the telecom industry, Amdocs and Microsoft will also establish a dedicated lab and center of excellence to further productize GenAI applications, accelerating the adoption of GenAI technologies for communications service providers (CSPs). Amdocs and Microsoft are already engaging with leading CSPs around the world, implementing their joint go-to-market strategy.

Amdocs and Microsoft will be highlighting GenAI use cases and copilots at Mobile World Congress Barcelona, February 26-29, 2024.