Brilliant Future AB

Brilliant Future AB is a Sweden-based software company that offers data-driven research and action platforms for both Customer Experience and Employee Experience. Brilliant develops and markets services that improve customer experiences and employee engagement primarily through digital platforms. With help of these services the companies and organizations can measure, analyze, and manage feedback from customers and employees and, by extension, drive change processes that create improved and sustainable profitability. Brilliant is one of the few players on the market that offers comprehensive solutions where the customer and employee perspectives are connected. The methodology is scientific and is based on the connections between employee engagement, customer loyalty and profitability.