Earnings

4Q21

4Q21 Highlights

  • Merchandise revenue up 8.3% compared to the pre- pandemic period (4T19);
    • Apparel sales grew at double-digit rates: 12.3%;
  • Total Online Gross Revenue *continues to post strong growth: 24.7% compared to 4Q20;
  • Important growth plan deliveries:
  • Launch of C&A Pay
  • 11 new stores opened
  • Automated DC for e-Commerce

*Includes App/website, omnichannel initiatives, and Galeria C&A (marketplace) sales

2

4Q21 Highlights

  • ESG Initiatives:
    • Environmental: 1 year since the Ciclos collection started local production - Gold® Level Cradle to Grave;
    • Social: Fashion Futures Award, developed and coordinated by Instituto C&A. Five finalists will be monitored and receive investments in 2022;
    • Governance: creation of an internal ESG Committee. For the 4th consecutive year, C&A led the Fashion Transparency Index in Brazil (2021) and was ranked on top among traded retailers in the Abrasca Awards Annual Report.

Growth Plan deliveries in 4Q21 (1/4)

New stores and formats:

  • 11 new stores opened in 4Q21
  • 26 stores opened in the year, 36% of new store customers are new to C&A;
  • Total of 319 stores

Experience

Store in Store: ACE - C&A Fortaleza

4

Growth Plan deliveries in 4Q21 (2/4) Digital Transformation:

  • Online GMV* grew 24.7% to R$ 256.4 million in the fourth quarter, and R$ 900.7 million in 2021.
  • WhatsApp sales now account for over 50% of our online sales
  • C&A & VC has over 19.7 million customers.
  • eCommerce customers base (last 12 months) increased 14%,

multichannel customers increased 60%.

  • Galeria C&A now has 462 sellers
  • Our App has over 3.9 Mn active monthly users, this is a 13.4%

growth. In the quarter our app was installed over 5.1 million times.

* 1P Gross Merchandise Volume - first-party relationship or direct sales, 3P - third-party relationship or marketplace sales

5

This is an excerpt of the original content. To continue reading it, access the original document here.

Attachments

  • Original Link
  • Original Document
  • Permalink

Disclaimer

C&A Modas SA published this content on 11 March 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 11 March 2022 12:59:03 UTC.