Parts of Germany have experienced flooding and outages in the power grid following severe storms, mainly due to damage to local infrastructure.
E.ON employees are currently working around the clock to alleviate the situation.
In the area covered by E.ON subsidiary Westnetz, heavy rainfall during the night from Wednesday to Thursday caused river levels to rise sharply and softened the ground. As a result, local network substations and transformer stations were flooded; for safety reasons, the facilities are shut down when water penetrates. In some cases, facilities were severely damaged or swept away with the floodwaters. An estimated 165,000 people are currently without electricity in the Westnetz area. The Eifel region, the Rhine-Sieg district on the left bank of the Rhine, the Rhine-Bergisch district and parts of the Bergisches Land region are particularly affected. All available employees are on site in continuous operation, but are struggling with sometimes extreme weather conditions during the repair work.
In the supply area of E.ON subsidiary MITNETZ STROM in eastern Germany, falling trees also hit power lines, triggering local supply outages. There were also disruptions at substations. A total of around 800 customers were temporarily without power, and MITNETZ employees worked all night to repair the faults. So far, all power outages in the MITNETZ STROM area have been repaired.
Other parts of the E.ON network area in Germany have so far been spared severe flooding.
As a sign of solidarity with the flood victims, E.ON and its subsidiary Westenergie have launched short-term emergency aid. Currently, severe damage has occurred in many affected homes, which must be repaired using electricity-powered drying equipment and water pumps. E.ON is reimbursing the costs incurred by those affected for the use of these devices in the amount of a lump sum of 200 euros per affected home - an amount that can cover the average additional needs of customers for these measures.
Affected E.ON customers in Germany should contact E.ON with a flood certificate from the relevant municipality. The relief payment will be reimbursed to E.ON customers as part of their next year-end billing.
As part of its employee initiative "Westenergie vor Ort", Westenergie is calling on its employees to help with clean-up work and is supporting the commitment with an amount of up to €3,000 per employee. The funds can be invested in shoring materials and special purchases of urgently needed items that fell victim to the floods.