Over the next two weeks, we'll highlight this year's six Purple Promise Chairman Award Winners. Our winners are FedEx team members who never hesitate to go above and beyond for our customers, and each has an incredible story that truly embodies our Purple Promise. These men and women have given us - and our customers - so much. This is our way of saying thank you. We're not just grateful for the work that they do every day, we're grateful for our entire FedEx family across the globe.

#DeliveringThanks: A beacon of hope through the wreckage

Anthony Anander, Express Courier, Jamaica, NY

To share memories of their recently departed loved one, a family digitized thousands of photos to be used in the memorial service. The DVD containing the photos was shipped to New York just as Hurricane Sandy ravaged the Eastern Seaboard. No one expected the package to make it in time for the funeral.

Two days after the devastating storm, a single FedEx Express delivery truck appeared on a debris-lined street, maneuvering carefully between National Guard trucks. Behind the wheel was Courier Anthony Anander of Jamaica, New York. He was braving the storm wreckage ensuring residents still received their packages, a mark of normalcy in their otherwise upturned lives. When Anthony delivered the photo-filled DVD to the family, they and their neighbors cheered, smiling for the first time in days. And the family was able to cherish the photographs at the funeral of their loved one.

That day, Anthony delivered more than just photos or The Purple Promise - he delivered hope and happiness to a grieving family.

#DeliveringThanks: Building trust, one box at a time

Qing-Hua Wen, Express CSR, Shenzhen, China

As FedEx Express Senior Service Representative Qing-Hua was wrapping up his daily route in Shenzhen, China, he received an urgent pick-up request. It was a shipment that had been refused by other courier companies. When he arrived, Qing-Hua understood why. The request was to transport an extremely valuable - and delicate - crystal sculpture.

For such a fragile object, Qing-Hua knew it would need the protection of a wooden box, but there weren't any available. Thinking on his feet, he went to a nearby carpenter's shop, but the carpenter had already left for the day. Undeterred still, Qing-Hua contacted the carpenter and asked for access to the shop so he could build the custom wooden box himself with the tools and materials inside. And he did just that. 

After packing the sculpture in its new box, Qing-Hua returned to the station with the precious cargo and sent notices to each transit station regarding the fragility of the shipment. The sculpture was delivered safely thanks to Qing-Hua's resilience, resourcefulness, and Purple Promise spirit. The customer is now using FedEx for all of his future shipments in Shenzhen.


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