Möglingen - USU has been named as one of the 15 most significant solution providers for Enterprise Service Management by the global analyst firm
In the
The vendor profile within The Forrester Wave(TM) report on USU Enterprise Service Management states, among other things: 'When it comes to capabilities, USU provides a robust tool, allowing organizations to pursue advanced automation workloads. Enterprise service modules are superior, including HR, facilities, corporate services, legal, and more. Solid ITSM functionality backs these up. Flexibility of deployment options is noteworthy, as are mobile capabilities and service-owner-enabling reporting. Reference customers lauded its support services and the stability and flexibility of the platform for both service and asset management.'
The analyst firm examined the top software vendors in depth based on 22 criteria grouped into three categories: current offering, strategy, and market presence.
The USU solution for Enterprise Service Management is an established standard solution for digitizing all service processes in companies. It is based on the same technology as USU IT Service Management (ITSM). The methods and tools familiar from ITSM can therefore also be used by all other service areas in the company.
'The current
This press release is available at www.usu.com.
As a leading provider of software and services for IT and customer service management, USU enables companies to master the demands of today's digital world. Global organizations use our solutions to cut costs, become more agile and reduce risks - with smarter services, simpler workflows and better collaboration. With more than 40 years of experience and locations worldwide, the USU team brings customers into the future.
In addition to
Further information: www.usu.com.
Contact
Investor Relations
Tel.: +49 (0) 71 41 - 48 67 351
e-mail: falk.sorge@usu.com
Corporate Communications
Dr.
Tel.: +49 (0) 71 41 - 48 67 440
e-mail: thomas.gerick@usu.com
Source: RealWire
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