Groupe LDLC : UNIVERSAL REGISTRATION DOCUMENT 2022-2023

Proximity

UNIVERSAL

REGISTRATION DOCUMENT 2022/2023

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"We are continuing to develop in our own innovative and open manner. "

Laurent de la Clergerie Chairman of the Management Board and Founder of LDLC Group

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PROXIMITY

AS A CORE

VALUE

Proximity is a fundamental component of the LDLC Group's identity.

Proximity to our customers, of course. During the financial year, we expanded our store chain and launched a national television campaign to strengthen our brand awareness. A first in the Group's history.

Proximity to our employees, first and foremost. We believe that a commitment to our employees is also a commitment to our customers. For the past six years, we have prioritised the well-beingof our teams, particularly by promoting a better work-lifebalance through the introduction of a four- day week. With a staff turnover rate of just 2%, the strategy has paid off!

We are also in tune with the challenges of our time, particularly the climate crisis. After strengthening our contribution to Team for the Planet, in May 2023 we extended the warranty on our products to 3 years, free of charge. This sustainable business innovation creates value for our customers.

As such, we are continuing to develop in our own innovative and open manner, whilst recognising our driving forces and in particular our employees. A major challenge and our greatest achievement!

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Olivier de la Clergerie

LDLC Group CEO

"We used this financial year to consolidate our fundamentals and step up our new customer acquisition cycle. "

"The LDLC Group posted full-year 2022/2023 revenues of €567.4 million and EBITDA of €14.3 million. The financial year unfolded within a challenging environment, with a persistently high level of new equipment ownership, following the surge in high-tech purchases made during the COVID period, and external factors (inflation, rising energy prices, etc.) which led to postponements in purchases by retail and business customers.

Despite this, the Group in no way slowed down its development plan. On the contrary, we used this financial year to consolidate our fundamentals and step up our new customer acquisition cycle.

We strengthened our brand awareness, regional network and logistics capacity through the new centre in St-Quentin- Fallavier. We also announced and completed the acquisition of the A.C.T.I. MAC Group to consolidate our positioning in BtoB, a major growth driver. Furthermore, we continued to reward our shareholders through our dividend policy.

Backed by its strong fundamentals and healthy financial position, the LDLC Group can also count on the unwavering commitment of its employees. Confident in its ability to take advantage of the recovery of its markets as soon as the trend is confirmed, the LDLC Group remains convinced that it can become the go-tohigh-tech supplier for a wide audience on the French market."

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Key figures at 31 March 2023

M	> 1,000	M2	UP TO
€567.4	46,000	25,000
REVENUES	EMPLOYEES	DEDICATED LOGISTICS	PARCELS/DAY
2022/2023		PLATFORM

15		6		> 50,000		113
RETAIL CHAINS INCLUDING		COUNTRIES COVERED:		LISTED		STORES
			INCLUDING 96 LDLC
7 E-COMMERCE		FRANCE / BELGIUM / LUXEMBOURG /		PRODUCTS		STORES IN FRANCE
	SWITZERLAND / SPAIN / ITALY
WEBSITES		EUROPEAN COVERAGE				(81 LDLC STORES &
	WITH A WEBSITE IN ENGLISH				15 LDLC APPLE STORES)
						8 MATERIEL.NET STORES
						9 L'ARMOIRE DE BÉBÉ STORES

1500		> 5,000,000
HIGH-TECH PARTNER		FOLLOWERS
BRANDS		ON SOCIAL MEDIA

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