Our discussions below in this Item 2 are based upon the more detailed
discussions about our business, operations and financial condition included in
our Annual Report on Form 10-K for the fiscal year ended January 3, 2021, under
Part II, Item 7 of that Form 10-K. Our discussions here focus on our results
during the quarter and nine months ended, or as of, October 3, 2021, and the
comparable periods of 2020 for comparison purposes, and, to the extent
applicable, any material changes from the information discussed in that
Form 10-K or other important intervening developments or information since that
time. These discussions should be read in conjunction with that Form 10-K for
more detailed and background information. The nine-month period ended October 3,
2021 includes 39 weeks, and the nine-month period ended October 4, 2020 includes
40 weeks. The three-month periods ended October 3, 2021 and October 4, 2020 both
include 13 weeks.
Forward-Looking Statements
This report contains statements which may constitute "forward-looking
statements" within the meaning of the Securities Act of 1933, as amended, and
the Securities Exchange Act of 1934, as amended by the Private Securities
Litigation Reform Act of 1995. Important factors currently known to management
that could cause actual results to differ materially from those in
forward-looking statements include risks and uncertainties associated with the
ongoing COVID-19 pandemic and the economic conditions in the commercial
interiors industry as well as the risks and uncertainties discussed under the
heading "Risk Factors" included in Part I, Item 1A of the Company's Annual
Report on Form 10-K for the fiscal year ended January 3, 2021. The Company
undertakes no obligation to update or revise forward-looking statements to
reflect changed assumptions, the occurrence of unanticipated events or changes
to future operating results over time.
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Impact of the COVID-19 Pandemic
In March 2020, the World Health Organization declared the COVID-19 outbreak a
pandemic, and the virus continues to impact areas where we operate and sell our
products and services. The COVID-19 pandemic has had material adverse effects on
our business, results of operations, and financial condition. The duration of
the pandemic will ultimately determine the extent to which our operations are
impacted.
During the third quarter of 2021, the COVID-19 pandemic had less of an impact on
our overall global operations and financial results as COVID-19 vaccination
rates increased, COVID-19 related restrictions loosened, and certain countries
continued to experience a rebound in economic activity. Consolidated net sales
increased 12.2% during the third quarter of 2021 compared to the same period
last year. Our global supply chain and manufacturing operations experienced
increased impacts of COVID-19 in the quarter. These impacts included raw
material shortages, raw material cost increases, higher freight costs, shipping
delays, and labor shortages - particularly in the United States. These impacts
to our supply chain and manufacturing operations increased our costs and
adversely affected our gross profit and gross margin.
During the first nine months of 2021, consolidated net sales increased 4.2%
compared to the same period last year primarily due to the continued economic
recovery from the COVID-19 pandemic in certain countries. During the nine months
ended October 3, 2021, the Company recorded $1.2 million of net severance costs
in connection with its programs to mitigate the impact of the COVID-19 pandemic,
which are included in selling, general and administrative expenses in the
Consolidated Condensed Statements of Operations.
General
In the first quarter of 2021, the Company largely completed its integration of
the nora acquisition, and integration of its European and Asia-Pacific
commercial areas and determined that it has two operating and reportable
segments - namely Americas ("AMS") and Europe, Africa, Asia and Australia
(collectively "EAAA"). The AMS operating segment is unchanged from prior year
and continues to include the United States, Canada and Latin America geographic
areas. See Part I, Item 1, Note 11 of this Quarterly Report on Form 10-Q
entitled "Segment Information" for additional information. The results of
operations discussion below also includes segment information.
During the quarter ended October 3, 2021, consolidated net sales were $312.7
million compared with net sales of $278.6 million in the third quarter last
year. During the first nine months of 2021, consolidated net sales were $860.8
million compared to $826.3 million in the first nine months of last year. Higher
net sales during the third quarter of 2021, primarily in the corporate office
and education market segments, were due to higher corporate spending, government
spending on school renovation projects, and higher prices compared to the same
period last year. Higher net sales during the first nine months of 2021 were
primarily due to higher sales in non-corporate office market segments including
education, healthcare, and transportation. As discussed above, the COVID-19
pandemic continued to impact the third quarter and first nine months of 2021,
adversely affecting gross profit margins. Fluctuations in currency exchange
rates had a positive impact on net sales of approximately $2.5 million for the
third quarter of 2021 and a positive impact of $27.5 million for the first nine
months of 2021 compared to the third quarter and first nine months of last year,
respectively, mostly driven by the strengthening of the Euro, British Pound
sterling, Australian dollar and Chinese Renminbi against the U.S. dollar.
Restructuring
On September 8, 2021, the Company committed to a new restructuring plan that
continues to focus on efforts to improve efficiencies and decrease costs across
its worldwide operations. The plan involves a reduction of approximately 188
employees and the closure of the Company's manufacturing facility in Thailand at
the end of the first quarter of 2022. As a result of this plan, the Company
expects to incur pre-tax restructuring charges between the third quarter of 2021
and the fourth quarter of 2022 of approximately $4 million to $5 million. The
expected charges are comprised of severance expenses ($2.2 million), retention
bonuses ($0.5 million), and asset impairment and other charges ($2.0 million).
The retention costs of approximately $0.5 million will be recognized through the
end of fiscal year 2022 as earned over the requisite service periods.
Restructuring charges of $3.9 million comprised of severance and asset
impairment charges were recognized during the third quarter of 2021.
The restructuring plan is expected to result in future cash expenditures of
approximately $3 million to $4 million for payment of the employee severance and
employee retention bonuses and other costs of the shutdown of the Thailand
manufacturing facility, as described above. The Company expects to complete the
restructuring plan in fiscal year 2022 and expects the plan to yield annualized
savings of approximately $1.7 million. A portion of the annualized savings is
expected to be realized on the income statement in fiscal year 2022, with the
remaining portion of the annualized savings expected to be realized in fiscal
year 2023.
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Goodwill, Intangible Asset and Fixed Asset Impairment
During the first nine months of 2021, there were no indicators of goodwill or
intangible asset impairment. During the first quarter of 2020, the Company
recognized a charge of $121.3 million for the impairment of goodwill and certain
intangible assets. See Note 10 entitled "Goodwill and Intangible Assets" of Part
I, Item 1 of this Quarterly Report on Form 10-Q for additional information.
Results of Operations
Consolidated
The following table presents, as a percentage of net sales, certain items
included in our consolidated condensed statements of operations for the
three-month and nine-month periods ended October 3, 2021 and October 4, 2020:
                                                         Three Months Ended                               Nine Months Ended
                                               October 3, 2021         October 4, 2020         October 3, 2021         October 4, 2020
Net sales                                              100.0  %                100.0  %                100.0  %                100.0  %
Cost of sales                                           66.0                    63.3                    63.8                    62.0
Gross profit on sales                                   34.0                    36.7                    36.2                    38.0
Selling, general and administrative expenses            24.9                    31.6                    27.5                    31.0
Restructuring and asset impairment charges               1.2                    (0.7)                    0.4                    (0.4)
Goodwill and intangible asset impairment
charge                                                     -                       -                       -                    14.7
Operating income (loss)                                  7.9                     5.8                     8.3                    (7.3)
Interest/Other expenses                                  2.8                     3.0                     2.8                     3.1
Income (loss) before tax expense                         5.1                     2.8                     5.5                   (10.4)
Income tax expense                                       1.7                     0.6                     1.5                     0.7
Net income (loss)                                        3.4  %                  2.2  %                  4.0  %                (11.1) %


Net Sales
Below is information regarding our consolidated net sales, and analysis of those
results, for the three-month and nine-month periods ended October 3, 2021, and
October 4, 2020:
                                       Three Months Ended                                                Nine Months Ended
                                 October 3,          October 4,             Percentage            October 3,          October 4,             Percentage
                                    2021                2020                  Change                 2021                2020                  Change
                                         (in thousands)                                                   (in thousands)
Consolidated net sales          $  312,707          $  278,642                     12.2  %       $  860,752          $  826,315                      4.2  %


For the quarter ended October 3, 2021, consolidated net sales increased $34.1
million (12.2%) versus the comparable period in 2020, including positive
currency fluctuations of approximately $2.5 million (0.9%). The sales increase
was primarily due to higher net sales in the corporate, retail, healthcare,
education and transportation market segments partially offset by lower sales in
the hospitality market segment. Currency fluctuations had a positive impact on
third quarter 2021 sales compared to the third quarter of 2020 mostly due to the
strengthening of the Euro, British Pound sterling, Australian dollar and Chinese
Renminbi against the U.S. dollar.
For the nine months ended October 3, 2021, consolidated net sales increased
$34.4 million (4.2%) versus the comparable period in 2020, including positive
currency fluctuations of approximately $27.5 million (3.3%). The sales increase
was primarily due to higher sales in the retail, healthcare, education,
residential living and transportation market segments partially offset by
decreases in the hospitality and corporate market segments. Currency
fluctuations had a positive impact on the first nine months of 2021 sales
compared to the same period last year mostly due to the strengthening of the
Euro, British Pound sterling, Australian dollar and Chinese Renminbi against the
U.S. dollar.


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Cost and Expenses
The following table presents our consolidated cost of sales and selling, general
and administrative expenses for the three-month and nine-month periods ended
October 3, 2021, and October 4, 2020:
                                   Three Months Ended                                                Nine Months Ended
                             October 3,          October 4,             Percentage            October 3,          October 4,             Percentage
                                2021                2020                  Change                 2021                2020                  Change
                                     (in thousands)                                                   (in thousands)
Cost of sales               $  206,382          $  176,480                     16.9  %       $  549,397          $  512,548                      7.2  %
Selling, general and
administrative expenses         77,735              88,161                    (11.8) %          236,867             255,902                     (7.4) %


For the quarter ended October 3, 2021, consolidated cost of sales increased
$29.9 million (16.9%) compared to the third quarter of 2020, primarily due to
higher net sales and the impacts of COVID-19 on our supply chain and
manufacturing operations resulting in higher labor costs, higher shipping costs
and higher raw material costs. Currency fluctuations had a negative impact on
consolidated costs of sales of approximately $1.9 million (1.1%) on the
year-over-year comparison. As a percentage of net sales, our cost of sales
increased to 66.0% for the third quarter of 2021 versus 63.3% for the third
quarter of 2020.
For the nine months ended October 3, 2021, consolidated cost of sales increased
$36.8 million (7.2%) versus the comparable period in 2020, primarily due to the
impacts of COVID-19 on our supply chain and manufacturing operations as
discussed above and the negative impact of currency fluctuations of
approximately $18.5 million (3.6%) on the year-over-year comparison. As a
percentage of net sales, our cost of sales increased to 63.8% for the first nine
months of 2021 versus 62.0% for the first nine months of 2020.
For the quarter ended October 3, 2021, consolidated selling, general and
administrative ("SG&A") expenses decreased $10.4 million (11.8%) versus the
comparable period in 2020. Currency translation had a $0.4 million (0.4%)
negative impact on the year-over-year comparison. SG&A expenses were lower for
the third quarter of 2021 primarily due to (1) lower severance costs of $7.5
million due to employee separations in the prior year period to mitigate the
impacts of COVID-19 and (2) lower legal fees and other related costs primarily
due to the settlement of the SEC matter in the prior year period, including a $5
million expense for a civil money penalty to the SEC. These decreases were
partially offset by higher labor costs in the third quarter of 2021 as
performance-based compensation costs were lower in the prior year period due to
the impacts of COVID-19. As a percentage of sales, SG&A expenses decreased to
24.9% for the third quarter of 2021 versus 31.6% for the third quarter of 2020.
For the nine months ended October 3, 2021, consolidated SG&A expenses decreased
$19.0 million (7.4%) versus the comparable period in 2020. Currency translation
had a $6.2 million (2.4%) negative impact on the year-over-year comparison. SG&A
expenses were lower for the first nine months of 2021 primarily due to (1) lower
legal fees and other related costs primarily due to the settlement of the SEC
matter in the prior year period as discussed above and (2) lower severance costs
of $13.4 million due to the prior year cost reduction initiatives in response to
COVID-19. These decreases were partially offset by higher performance-based
compensation as these costs were lower in the prior year period due to the
impacts of COVID-19. As a percentage of sales, SG&A expenses decreased to 27.5%
for the first nine months of 2021 versus 31.0% for the first nine months of
2020.
Interest Expense
For the quarter ended October 3, 2021, interest expense increased $2.3 million,
from $5.4 million in the comparable period last year to $7.7 million. For the
nine months ended October 3, 2021, interest expense increased $6.3 million, from
$16.0 million in the comparable period last year, to $22.3 million. The increase
in both the three months and nine months ended October 3, 2021 was primarily due
to higher fixed-rate interest expense on the senior notes debt, which replaced
variable-rate debt under the credit facility, and deferred losses recognized on
terminated interest rate swaps that were reclassified from accumulated other
comprehensive loss into interest expense during the respective periods.
Other Expense
Other expenses decreased $2.0 million and $7.3 million during the three months
and nine months ended October 3, 2021, respectively, compared to 2020 primarily
due to a $4.2 million write-down of damaged raw material inventory in 2020,
which resulted from a fire at a leased storage facility.
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Segment Operating Results
As discussed above, the Company has two operating and reportable segments - AMS
and EAAA. Segment information presented below for fiscal year 2020 has been
restated to conform to the new reportable segment structure.
AMS Segment - Net Sales and Adjusted Operating Income ("AOI")
The following table presents AMS segment net sales and AOI for the three-month
and nine-month periods ended October 3, 2021, and October 4, 2020:
                                     Three Months Ended                                                Nine Months Ended
                               October 3,          October 4,                                   October 3,          October 4,
                                  2021                2020            Percentage Change            2021                2020            Percentage Change
                                       (in thousands)                                                   (in thousands)
AMS segment net sales         $  176,770          $  142,858                     23.7  %       $  460,402          $  452,171                      1.8  %
AMS segment AOI(1)                21,595              20,279                      6.5  %           54,606              67,771                    (19.4) %


(1) Includes allocation of corporate SG&A expenses. Excludes non-recurring items
related to goodwill and intangible asset impairment charges, purchase accounting
amortization, restructuring, asset impairment, severance and other costs. See
Note 11 entitled "Segment Information" of Part I, Item 1 of this Quarterly
Report on Form 10-Q for additional information.
During the third quarter of 2021, net sales in AMS increased 23.7% versus the
comparable period in 2020 primarily due to higher sales in the corporate office,
education and healthcare market segments, partially offset by decreases in the
hospitality market segment. Higher prices also contributed to the increase in
sales for the quarter.
During the first nine months of 2021, net sales in AMS increased 1.8% versus the
comparable period in 2020 primarily due to higher sales in non-corporate office
market segments including education, healthcare, retail, consumer residential
and transportation market segments. These increases were partially offset by
decreases in the corporate office and hospitality market segments.
AOI in AMS increased 6.5% during the third quarter of 2021 compared to the prior
year period primarily due to higher sales. Lower profit margins (AOI as a
percentage of net sales) compared to the prior year period were due to higher
raw material costs, higher freight costs, higher labor costs, and higher
performance-based compensation which adversely impacted AMS's AOI in the third
quarter of 2021.
AOI in AMS decreased 19.4% during the first nine months of 2021 compared to the
prior year period primarily due to the impact of lower profit margins as
discussed above.
EAAA Segment - Net Sales and AOI
The following table presents EAAA segment net sales and AOI for the three-month
and nine-month periods ended October 3, 2021, and October 4, 2020:
                                       Three Months Ended                                                Nine Months Ended
                                 October 3,          October 4,                                   October 3,          October 4,
                                    2021                2020            Percentage Change            2021                2020            Percentage Change
                                         (in thousands)                                                   (in thousands)
EAAA segment net sales          $  135,937          $  135,784                      0.1  %       $  400,350          $  374,144                      7.0  %
EAAA segment AOI(1)                  8,586               7,821                      9.8  %           26,557              17,151                     54.8  %


(1) Includes allocation of corporate SG&A expenses. Excludes non-recurring items
related to goodwill and intangible asset impairment charges, purchase accounting
amortization, restructuring, asset impairment, severance and other costs. See
Note 11 entitled "Segment Information" of Part I, Item 1 of this Quarterly
Report on Form 10-Q for additional information.
During the third quarter of 2021, net sales in EAAA increased 0.1% versus the
comparable period in 2020. Currency fluctuations had an approximately
$1.9 million (1.4%) positive impact on EAAA's third quarter 2021 sales compared
to third quarter 2020 due to the strengthening of the Euro, British Pound
sterling, Australian dollar and the Chinese Renminbi against the U.S. dollar. On
a market segment basis, the EAAA sales increase was most significant in the
corporate office, retail, and transportation market segments, partially offset
by decreases in the education, residential living and leisure market segments.
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During the first nine months of 2021, net sales in EAAA increased 7.0% versus
the comparable period in 2020. Currency fluctuations had an approximately
$25.6 million (6.8%) positive impact on EAAA's first nine months of 2021 sales
compared to the first nine months of 2020 due to the strengthening of the Euro,
British Pound sterling, Australian dollar and the Chinese Renminbi against the
U.S. dollar. On a market segment basis, the EAAA sales increase was most
significant in the retail, public buildings, corporate office, residential
living and transportation market segments partially offset by decreases in the
leisure market segment.
AOI in EAAA increased 9.8% during the third quarter of 2021 versus the
comparable period in 2020 primarily due to the impact of higher net sales and
lower selling expenses. Currency fluctuations had an approximately $0.1 million
(0.4%) positive impact on AOI for the third quarter of 2021.
AOI in EAAA increased 54.8% during the first nine months of 2021 versus the
comparable period in 2020. Currency fluctuations had an approximately
$2.7 million (7.1%) positive impact on AOI for the nine-month period of 2021.
The impact of higher net sales and higher gross profit margins partially offset
by higher SG&A expenses, comprised of higher performance-based compensation and
lower government wage support programs, contributed to the increase in AOI.
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Liquidity and Capital Resources
General
At October 3, 2021, we had $92.8 million in cash. At that date, we had $232.6
million in term loan borrowing, no revolving loan borrowings, and $1.6 million
in letters of credit outstanding under our Syndicated Credit Facility, and we
had $300.0 million of Senior Notes outstanding. As of October 3, 2021, we had
additional borrowing capacity of $298.4 million under the Syndicated Credit
Facility and $6.0 million of borrowing capacity under other credit facilities in
place at other non-U.S. subsidiaries. We anticipate that our liquidity is
sufficient to meet our obligations for the next 12 months.
The Senior Notes are unsecured and are guaranteed, jointly and severally, by
each of the Company's material domestic subsidiaries, all of which also
guarantee the obligations of the Company under its existing Facility. The
Company's foreign subsidiaries and certain non-material domestic subsidiaries
are considered non-guarantors. Net sales for the non-guarantor subsidiaries were
approximately $148 million and $432 million for the three-month and nine-month
periods ended October 3, 2021, respectively. Total indebtedness of the
non-guarantor subsidiaries was approximately $57 million and $88 million as of
October 3, 2021 and January 3, 2021, respectively.
Analysis of Cash Flows
The following table presents a summary of cash flows for the nine-month periods
ended October 3, 2021 and October 4, 2020, respectively:
                                                                            

Nine Months Ended


                                                                 October 3, 2021           October 4, 2020
                                                                              (in thousands)
Net cash provided by (used in):
Operating activities                                           $         64,056          $         97,268
Investing activities                                                    (17,406)                  (47,067)
Financing activities                                                    (53,079)                  (30,183)
Effect of exchange rate changes on cash                                  (3,815)                    2,400
Net change in cash and cash equivalents                                 (10,244)                   22,418
Cash and cash equivalents at beginning of period                        103,053                    81,301
Cash and cash equivalents at end of period                     $         

92,809 $ 103,719




Cash provided by operating activities was $64.1 million for the nine months
ended October 3, 2021, which represents a decrease of $33.2 million from the
prior year comparable period. The decrease was primarily due to a greater use of
cash for working capital during the first nine months of 2021. Specifically,
increases in accounts payable and accrued expenses that contributed positively
to the change in working capital were offset by higher inventories and higher
prepaid expenses attributable primarily to a build-up of inventory due to
increased customer demand in 2021. Increases in accounts receivable as a result
of higher net sales also contributed to the change in working capital during
2021. Lower variable compensation payouts in 2021 related to 2020 performance
also had a positive impact on cash provided by operating activities, partially
offsetting the decrease from changes in working capital.
Cash used in investing activities was $17.4 million for the nine months ended
October 3, 2021, which represents a decrease of $29.7 million from the prior
year comparable period. The decrease from the comparable period was primarily
due to a decrease in capital expenditures due to reduced capital investment as a
result of the impacts of COVID-19.
Cash used in financing activities was $53.1 million for the nine months ended
October 3, 2021, which represents an increase of $22.9 million from the prior
year comparable period. The year-over-year increase was primarily due to the
Company paying down the outstanding balance on the term loans in 2021 partially
offset by lower dividend payments.

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Forward-Looking Statement on Impact of COVID-19
While we are aggressively managing our response to the COVID-19 pandemic, its
impacts on our full year fiscal 2021 results and beyond are uncertain. We
believe the most significant elements of uncertainty are (1) the intensity and
duration of the impact on construction, renovation, and remodeling; (2)
corporate, government, and consumer spending levels and sentiment including but
not limited to when and how employees will be required to work from their office
versus working from home; (3) new and renewed government mandated lockdowns,
quarantine and other procedures in response to resurgences of COVID-19 cases and
variants of the virus; and (4) the ability of our sales channels, supply chain,
manufacturing, suppliers, freight providers and distribution partners to
continue operating through disruptions. Any or all of these factors could
negatively impact our financial position, results of operations, cash flows, and
outlook.

We anticipate revenue growth in the fourth quarter of fiscal year 2021 compared
with the fourth quarter of 2020. We are also anticipating continued impacts to
our global supply chain and manufacturing operations. These impacts are expected
to include significant cost increases in our raw materials globally and
continued labor shortages and cost increases - particularly in the United
States. The impacts may also potentially include raw material shortages, higher
freight costs, shipping delays, and other disruption. These impacts to our
supply chain and manufacturing will increase our costs and adversely affect our
gross margins, they may inhibit our ability to manufacture and ship product
timely, and at times they may inhibit our ability to meet customer demands and
expectations.

We also plan to continue evaluating our cost structure and global manufacturing
footprint to identify and activate opportunities to decrease costs and optimize
our global cost structure.
Cash flows from operations, cash and cash equivalents, and other sources of
liquidity are expected to be available and sufficient to meet foreseeable cash
requirements. However, the Company's cash flows from operations can be affected
by numerous factors including the uncertainty of COVID-19 and its impact on
global operations, raw material availability and cost, and demand for our
products.
Backlog
As of October 24, 2021, the consolidated backlog of orders was approximately
$244.0 million. As disclosed in our Annual Report on Form 10-K for the fiscal
year ended January 3, 2021, backlog was approximately $177.7 million as of
February 7, 2021. Disruptions in supply and distribution chains, global travel
restrictions and government shelter in place orders due to the impact of
COVID-19 have resulted in delays of construction projects and flooring
installations in many regions worldwide.
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