International Distributions Services : Analyst Presentation

Full Year Results 2022-23

Connecting Customers,

Companies and Countries

18 May 2023

UNAUDITED PRELIMINARY RESULTS FOR THE 52 WEEK PERIOD ENDED 26 MARCH 2023

• Classified: RMG - Internal

Disclaimer

This presentation contains various oral and written statements and graphic representations (together, 'forward-looking statements') that

reflect management's current views and projections with respect to future events and financial and operational performance. The words

'target', 'objective', 'growing', 'scope', 'platform', 'future', 'forecast', 'expected', 'estimated', 'accelerating', 'expanding', 'continuing', 'potential', 'sustainable' and similar expressions or variations on such expressions identify certain of these forward-looking statements.

Others can be identified from the context in which the statements or graphic representations are made. These forward-looking statements, as well as those included in any other material discussed as part of this presentation, involve known and unknown risks, uncertainties, assumptions, estimates and other factors, which may be beyond International Distributions Services Group's control, and which may cause actual results or performance to differ materially from those expressed or implied from such forward-looking statements.

All statements (including forward-looking statements) contained herein are made as of the date of this presentation and International Distributions Services Group disclaims any obligation to update any forward-looking statements made in this presentation, whether as a result of new information, future events or results or otherwise. There can be no assurance that forward-looking statements will prove to be accurate, as actual results and future events could differ materially from those anticipated in such statements. Accordingly, readers should not place undue reliance on forward-looking statements due to the inherent uncertainty therein.

This presentation does not contain or constitute an invitation, inducement or offer to underwrite, subscribe for, or otherwise acquire or dispose of any securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments.

No part of this presentation should form the basis of, or be relied on in connection with, any contract or commitment or investment decision whatsoever.

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Agenda

Keith Williams

Mick Jeavons

Martin Seidenberg

Q&A

IDS Independent Non-Executive Chair

IDS CFO

GLS CEO

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Introduction

Keith Williams

International Distributions Services plc Independent Non-Executive Chair

• Classified: RMG - Internal

Summary - grounds for optimism

Half year

Full year

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Business performance highlights we are at a crossroads

GLS' balanced and flexible business model showing its resilience

Royal Mail's lack of flexibility damaging both company and group

All options remain open to protect the value and prospects of the group, including separation

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Business plan in place to move forwards

GLS profit maintained through pricing offsetting cost inflation

Royal Mail second half underlying performance improved

Essential to see delivery of business plan