IPAS Indexo has selected the bank's cloud computing ecosystem - Microsoft Azure, and customer relations and business management will be conducted on this environment with the help of Microsoft Dynamics software. This choice has been made because Microsoft offers dynamic and modern solutions that meet the requirements of the future bank's IT architecture. Starting from last fall, INDEXO team has conducted significant work in selecting a service provider that will ensure the Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) solutions.

CRM system includes comprehensive customer management services, including maintenance of customer databases, customer service and communication solutions, analytics, management of different integrations. ERP ensures the necessary resources for the financial system, including accounting and its related processes, as well as broader functionality for efficient management of the company. Introduction of both services will be supported by the Latvian company Digital Mind.