LIXIL : Corporate Responsibility Report 2021

LIXIL

CORPORATE RESPONSIBILITY REPORT 2021

Contents	Commitment	Highlights	Management & Material Issues	Strategic Pillars	Our People	Environment	Customers & Supply Chain	Society

ABOUT THIS REPORT

ABOUT THIS REPORT

LIXIL is committed to providing prompt and transparent		Reporting Period	Reference Guidelines
disclosure in order to earn the long-term trust of our
stakeholders and achieve sustainable growth that benefits		We updated and published CR-related information for	• GRI (Global Reporting Initiative) Standards
society.		FYE2021 (from April 1, 2020 to March 31, 2021) on July	• TCFD (Task Force on Climate-related Financial Disclosures)
We advance our Corporate Responsibility (CR) activities		30, 2021. We plan to update the report for the next fiscal		recommendations
by establishing lasting relationships with our stakeholders		year in July 2022.	* You can find content indices for each of the guidelines on the
through appropriate disclosure, reporting, and dialogue.
					following website.
We disclose information on our CR activities through our		Coverage
website as described below.							GRI and TCFD content indices
					WEB
		This report covers the CR activities of LIXIL as well as the
		LIXIL group of companies. Please click the link below for	Independent Practitioner's Assurance Report
		data on human resource and environmental performance
		and other relevant topics.	Please refer to the following website for ESG data and
					external assurance of these data.
				ESG Data
			WEB
CR Information Disclosure							ESG Data
					WEB
Click on a title to be directed to the relevant website.
					Please direct queries on this report to:
Financial				Non-financial
						WEB To Link to Our Site or for Other Questions and Comments

Integrated Reports

Corporate Responsibility Reports

ESG Data

Corporate Governance Information

Consolidated Financial Statements*

* Please refer to our Supplementary Data Book for details.

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	Contents	Commitment	Highlights	Management & Material Issues	Strategic Pillars	Our People	Environment	Customers & Supply Chain	Society

CONTENTS

About This Report	2
Contents	3
Commitment	4
- Our Purpose and Behaviors	5
- Message from the CEO	6
- Message from CR Committee Chairperson	8
- Supporting International Initiatives	10

Highlights	13
-	Review of Material Issues	14
-	Updating Our Diversity & Inclusion Strategy	15
- Combatting COVID-19, Forging the New Normal	16
CR Management Structure &
Material Issues Selection	18
-	CR Management Structure	19
- Selection of Material Issues	20
-	Corporate Responsibility Strategy	22
Three Strategic Pillars	23
- Global Sanitation & Hygiene	24
- Water Conservation & Environmental Sustainability	31
-	Diversity & Inclusion	34

Our People	39
-	Diversity & Equal Opportunity	41
-	A Rewarding Workplace	46
-	Talent Development	49
-	Occupational Health & Safety	52

Environment	56
-	Environmental Management System	58
- Climate Change Mitigation and Adaptation	62
-	Water Sustainability	65
-	Circular Economy	68
-	Management of Chemical Substances	70

Customers & Supply Chain	71
- Responsible Supply Chain Management	73
-	Product Safety & Quality	76
-	Customer Satisfaction	80

Society	83
-	Human Rights	85
-	Stakeholder Engagement	92
-	Community	97

WEB

• The following items are disclosed on our website. Click on a title to be directed to the relevant page.

• External evaluations & awards
• Action plan & KPIs
• ESG data (human resources, environment, other)
• GRI index
• TCFD index

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ContentsCommitmentCommitment Highlights Management & Material Issues Strategic Pillars Our People Environment Customers & Supply Chain Society

01
	COMMITMENT
COMMITMENT			LIXIL is committed to improving the quality of people's lives, by delivering safe and
			comfortable products and services through responsible and sustainable innovations.

Our Purpose and Behaviors

Message from the CEO

Message from

CR Committee Chairperson

Supporting International Initiatives

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Contents	CommitmentCommitment	Highlights	Management & Material Issues	Strategic Pillars	Our People	Environment	Customers & Supply Chain	Society

01

COMMITMENT

Our Purpose and Behaviors

Message from the CEO

Message from

CR Committee Chairperson

Supporting International Initiatives

OUR PURPOSE AND BEHAVIORS

LIXIL's Purpose is the north star that guides LIXIL's employees in making decisions and inspires us to become a more agile, entrepreneurial company for sustainable growth, and LIXIL Behaviors are how we implement everyday as we work to realize this purpose.

LIXIL's

CR Improving Understanding of LIXIL Behaviors (P47)

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