Lyft : Launches New Services for Car Owners to Make Maintaining a Car as Easy as Requesting a Ride

Lyft announced today an expansion of its full-scale transportation network with a new suite of features for car owners - an important step to serve the roughly 75% of Lyft riders who have a car. The launch includes roadside assistance, car maintenance, and the ability to reserve parking, all now available by request right from the Lyft app. It's the first effort by any company to give car owners a single place to request these services, a modern solution to the burden of having to call multiple providers. The new Lyft Pink membership, which was reintroduced last month with new benefits and a lower price point, will now include these new offerings for members who are also car owners, including complimentary roadside assistance up to four times per year and exclusive savings on car maintenance.

"This first-of-its-kind experience makes getting car maintenance or roadside assistance as easy as tapping a button to request a ride," said Jody Kelman, Lyft's Head of Fleet. "People rely on Lyft for their transportation needs, and we want to make sure we meet them at all phases of their lives - for example, that first time someone needs a car after starting a family. We're working to make owning a car as simple and intuitive as all other parts of Lyft, so that we are here for you whenever you need us."

To use these services, car owners can open the Lyft app and tap the steering wheel in the bottom-right corner, and add their car details (make, model, year, or license plate number). They can get 24/7 roadside assistance to book and track a tow truck, get a jump start, have gas delivered, change a tire, get into a locked car, and more. They will also see car maintenance services rolling out nationwide, connecting them with reliable technicians and the option to schedule appointments at Goodyear Auto service centers. This suite of new features also includes stress-free parking to find, reserve, and pay for parking via an integration with SpotHero. They can reserve hourly parking to get to a meeting or movie on time, get a spot for concerts or events, or get an all-day space in a lot or garage.

To unlock additional savings, a Lyft Pink membership provides member-exclusive benefits on both roadside assistance and car maintenance. When purchased on its own via the Lyft app, a single tow costs around $100 - with a Lyft Pink membership, up to four roadside services per year are included. Additionally, members will get 15% off all car maintenance services offered in the Lyft app with Lyft Pink. At a time when the cost of car ownership is at an all-time high*, these new exclusive benefits for Lyft Pink members make it the clear way for car owners to get more value than ever. The new Lyft Pink membership is offered at $9.99 per month or $99 per year, and new members can get a free trial of Lyft Pink with one month free.

Tap the 'Steering Wheel' icon on the Lyft homescreen for theseservices:

• 24/7 Roadside Assistance (via Agero - live across the nation, excluding Nevada): Users can book and track a tow truck, get a jump start, have gas delivered, change a tire, get into a locked car and more. Up to four events per year are free with a Lyft Pink membership.

• Stress-free Parking (via SpotHero - live in 30 markets, including Chicago, Denver, New York, and San Francisco with more coming soon): The ability to reserve hourly parking, or an all-day space for events in a lot or garage within the Lyft app via an integration with SpotHero, a parking reservation service.

• Car Maintenance (via Goodyear Auto service centers - soon to be live nationwide): Users can find reliable technicians, tire products, schedule appointments, get up-front price estimates for most services, and pay at Goodyear locations nationwide. Car maintenance services and tires are 15% off with a Lyft Pink membership.

People often have to interact with a handful of companies to handle their car needs, and in the past year alone, U.S. consumers spent more than $194 billion dollars on car maintenance.2 According to a recent survey, nearly 90% of people procrastinate on their standard car maintenance, with 61% of Gen Z-er's and 65% of Millennials saying it's somewhat difficult to find a mechanic they trust. Lyft also found that instead of getting their check engine light inspected, 71% of Gen Z-er's would rather call their parents to get the issue fixed or just ignore the problem completely. Now, Lyft is offering a suite of features to make owning a car less of a hassle.

You can find more information here as Roadside Assistance through Agero, Car Maintenance via Goodyear Auto service centers, and Parking via SpotHero are now available in select markets across the US and will be rolling out to more areas over the coming months. And coming soon, more exclusive benefits may also be offered with Lyft Pink making the already popular membership that much more valuable.

Lyft was founded in 2012 and is one of the largest transportation networks in the United States and Canada. As the world shifts to transportation-as-a-service, Lyft is at the forefront of this massive societal change. Its transportation network includes the largest shared mobility network in the United States and brings together rideshare, bikes, scooters, car rentals and transit all in one app. Lyft is singularly driven by its mission: to improve people's lives with the world's best transportation.

*Source:Bureau of Transportation Statistics: Average Cost of Owning and Operating an Automobile

**Source:Statista: Personal consumption expenditures on motor vehicle maintenance and repair services in the U.S. from 2010 to 2021

Forward-Looking Statements

Certain statements contained in this announcement are "forward-looking statements" within the meaning of the securities laws, including statements about Lyft's personal vehicle service product offerings and strategies. Such statements, which are not of historical fact, involve estimates, assumptions, judgments and uncertainties. There are a number of factors that could cause actual results or outcomes to differ materially from those addressed in the forward-looking statements. Such factors are detailed in Lyft's filings with the Securities and Exchange Commission. Lyft does not undertake an obligation to update its forward-looking statements to reflect future events, except as required by applicable law.