Medallia has appointed Ashwin Ballal as the company's first Chief Information Officer (CIO). Ballal, who has more than 20 years of executive experience, will assume global responsibility for Medallia's information services organization. Ballal had been Chief Information, Intelligence, and Data Officer for KLA-Tencor. Previously, Ballal held executive positions in KLA-Tencor's engineering, operations, sales, and marketing divisions, including serving as general manager of a product division and as president and managing director of KLA-Tencor India.