Medallia, Inc. announced partnership with Matter to power its Race Equ(al)ity Index™?, a comprehensive index for the tech industry that provides clear insights into a company's diversity, equity, inclusion, and belonging efforts. Medallia Experience Cloud will enable the automation of scoring and customized dashboards for the Race Equ(al)ity Index, helping companies more easily understand and benchmark drivers of racial equity. Participation in the index creates transparency and builds the business case for racial equity in tech.

Among many benefits, the index helps: Companies start new conversations on equity and inclusion, specifically around race; Provide aggregate industry data supporting important metrics for equity, diversity, and inclusion (EDI); Connect currently disparate EDI practitioners and companies for cross-industry collaboration and partnerships. Medallia participated in the index for the first time in 2020 and scored above average among participating companies.