Corporate
Responsibility
Report
2022 Fiscal Year
METRO Corporate Responsibility Report - 2022 Fiscal Year |Table of Contents | 2 |
Table of Contents
About METRO
Message from Our President and CEO
Message from Our Vice President, Public Affairs and Communications
Materiality
Engaging with Our Stakeholders
Our Approach
CR Governance
Our Business Fundamentals
3 | Colleagues | 28 |
5 | ||
Equity, Diversity and Inclusion | 29 | |
- Health and Well-being of Our Colleagues 31
7 | Communities | 32 |
8 | ||
9 | ||
Socioeconomic Contribution | 33 | |
10 | ||
11 | Our Performance | 35 |
Products and Services | 12 | Scorecard | 36 | |
ESG Performance Data | 41 | |||
Responsible Procurement | 13 | |||
Health, Nutrition and Well-being | 16 | |||
Packaging and Printed Materials | 18 |
Environment | 20 |
Climate Change | 21 |
Waste and Food Loss and Waste | 25 |
METRO Corporate Responsibility Report - 2022 Fiscal Year |About METRO | 3 |
About METRO
METRO is a food and pharmacy leader in Québec and Ontario.
As a retailer, franchisor, distributor and manufacturer, we operate or service a network of some 975 food stores under several banners, including Metro, Metro Plus, Super C and Food Basics, as well as some 645 drugstores primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners.
Nearly | A network of over |
$19 billion | 1,600 |
in sales | stores |
More than | |
95,000 | Founded in |
colleagues | 1947 |
About this report
This corporate responsibility report covers the operations and activities of the entire corporation for the 2022 fiscal year ending on September 24, 2022. It is our first report since developing and publishing our third five-year Corporate Responsibility (CR) Plan for the period 2022-2026 for our food and pharmacy activities. In it, METRO refers to the Corporation and Metro refers to the store banner. For the first time, we have reported on select metrics from the Sustainability Accounting Standards Board (SASB) Food Retailers & Distributors and Drug Retailers standards. All financial figures are in Canadian dollars unless otherwise specified. This report was reviewed by internal auditors but was not audited externally.
Forward-looking information
Throughout this report, we have used statements that may constitute forward-looking information. In general, any statement in this report that does not constitute historical fact may be considered a forward-looking statement. The forward-looking statements that may be set out in this report refer to hypotheses on the Canadian food and pharmacy industries, targets, the economy in general and our 2022-2026 Corporate Responsibility Plan.
These forward-looking statements do not provide any guarantees as to the future performance of the Corporation and are subject to known and unknown risks and uncertainties that could cause the outcome to differ significantly. We believe these statements to be reasonable and relevant at the date of publication and to represent our expectations. METRO does not intend to update any forward-looking statements contained herein.
For more information:
Marie-Claude Bacon
Vice President, Public Affairs and Communications 11011 Maurice-Duplessis Blvd.
Montréal (Québec) H1C 1V6 514-643-1086mbacon@metro.ca
METRO Corporate Responsibility Report - 2022 Fiscal Year |About METRO | 4 |
Food (975 food stores) | |||||
Neighbourhood | Specialized | ||||
Supermarkets | Discount stores | stores | stores | ||
Québec | 196 | 99 | 53 | 23 | |
698 | Metro | Super C | Marché Richelieu | Première Moisson | |
Metro Plus | 314 | 2 | |||
11 | |||||
Marché Ami | Les 5 Saisons | ||||
Adonis | |||||
Ontario | 130 | 142 | 1 | ||
277 | Metro | Food Basics | Première Moisson | ||
4 | |||||
Adonis | |||||
Total | 341 | 241 | 367 | 26 | |
Pharmacy (645 drugstores)
Québec | 386 | 146 |
532 | PJC Jean Coutu | Brunet |
PJC Santé | Brunet Plus | |
PJC Santé Beauté | Brunet Clinique | |
Clini Plus |
Ontario | 9 | 76 | |||||
85 | PJC Jean Coutu | Metro Pharmacy | |||||
PJC Santé | Food Basics Pharmacy | ||||||
New Brunswick | 28 | ||||||
28 | PJC Jean Coutu | ||||||
PJC Santé | |||||||
PJC Santé Beauté | |||||||
Total | 645 | ||||||
METRO Corporate Responsibility Report - 2022 Fiscal Year |Message from Our President and CEO | 5 |
Message from Our President and CEO
Creating an inclusive and sustainable future is a shared responsibility and we are committed to taking an active role in this regard. Our business strategy aligns with environmental, social and governance (ESG) factors and addresses the issues that matter most to our customers, colleagues, communities and partners.
improve disclosure of potential climate risks and opportunities. We acknowledge that climate-related disclosure is important to map critical risks and build robust strategies to mitigate the future impacts on our operations and our supply chain.
This year, we began implementing our 2022-2026 Corporate Responsibility (CR) Plan. Our teams have worked diligently on our priorities, and we are on track. The accountability of the company's Board of Directors and Executive Committee to our plan demonstrates the strength of our commitment. In addition, a portion of
executive compensation is linked to these issues.
Strengthening our company culture
We are committed to building an equitable, diverse and inclusive (ED&I) company culture. A culture that
values and respects differences makes us stronger by increasing employee engagement and improving performance, helping
us to better serve our customers and communities. Our work this past year has helped operationalize ED&I into the business, with a robust plan in place. Starting at the top, we deployed training for all senior management that enables them to be better allies.
Committed to climate
We recognize the critical role that business plays in addressing climate change. This is why we have adopted a target to reduce our greenhouse gas (GHG) emissions to limit global warming by focusing our efforts on key sectors over which we have direct operational control.
In October 2022, METRO became a Task Force on Climate-related Financial Disclosures (TCFD) supporter, the first Canadian food and pharmacy retailer to do so. By making this public commitment, our goal is to work towards implementing TCFD recommendations and to
The complex challenges facing our society cannot be solved quickly or by one company or industry. But our efforts this past year demonstrate that our CR Plan offers a rigorous and committed approach that will enable us to better serve our stakeholders. We will focus on achieving our commitments, particularly regarding working conditions in our supply chain and requiring suppliers to respect our Code of Conduct for Responsible Procurement, as well as reducing our GHG emissions. I thank my colleagues for their commitment and hard work this past year.
Eric La Flèche
President and Chief Executive Officer
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Metro Inc. published this content on 16 December 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 20 December 2022 21:34:36 UTC.