National Grid : Increases Staffing, Prepares for Strong Winds Across Portions of Upstate New York
November 13, 2020 at 01:03 pm EST
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National Grid Increases Staffing, Prepares for Strong Winds Across Portions of Upstate New York
Nov 13, 2020 - 1:00 PM
CONTACT: After Hours Media Line: 315-428-3151
In preparation for high wind warnings forecasted in portions of New York State beginning Sunday and continuing through Monday, National Grid has increased staffing of service, tree, damage assessment and public safety workers.
The company has activated its comprehensive emergency response plan, including:
Closely following COVID-19 CDC guidelines as we deliver essential customer services
Calling in extra resources, and mobilizing field and tree crews
Pre-staging crews and materials in areas anticipated to be most severely impacted
Proactively reaching out to elected, municipal and emergency management officials to keep them updated on our preparations and provide safety information
Reaching out directly to customers through traditional and social media, email and texts and on our website to provide safety information and to urge them to be prepared
Conducting outbound calls to life support and critical facility customers to ensure they are prepared
In anticipation of the storm, the company also provides customers with the following safety reminders:
Electricity & Generator Safety
If a power outage occurs, customers can notify National Grid online to expedite restoration.
Never touch downed power lines; always assume they are carrying live electricity. Downed lines should be immediately reported to National Grid at 1-800-867-5222 or by calling 911.
Generators used to supply power during an outage must be operated outdoors to prevent the buildup of deadlycarbon monoxide. Before operating a generator, be sure to disconnect from National Grid's system by shutting off the main breaker, located in the electric service panel. Failure to do this could endanger our crews and your neighbors.
Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642-4272. (In a medical emergency, always dial 911.)
Keep a number of working flashlights and an extra supply of batteries in your home and be sure to charge all electronic devices before the storm.
Please use caution when driving near emergency responders and crews restoring power.
Be sure to check on elderly family members, neighbors, and others who may need assistance during an outage.
Stay informed and connected
Customers with active electricity accounts who text 'REG' to 64743 can receive personalized alerts via text, email or phone call when we detect an outage on their premises. Customers also can text 'OUT' to 64743 to report an outage..
For real-time power outage information, online outage reporting, and in-depth storm safety information, visit National Grid's Outage Central website. Customers who create an online profile also can sign up for email alerts.
Visit our website: www.nationalgridus.com, follow us on Twitter and friend us on Facebook.
About National Grid
About National Grid: National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions.
For more information, please visit our website, follow us on Twitter, watch us on YouTube, friend us on Facebook, and find our photos on Instagram.
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National Grid plc published this content on 13 November 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 13 November 2020 18:02:05 UTC
National Grid plc specializes in owning and operating electricity and gas networks. Net sales break down by activity as follows:
- transmission and distribution in the United States (54.8%): electricity transmission (owned, at the end of March 2022, of 14,212 km of overhead lines, 175 km of underground cables and 399 substations), electricity distribution (111,513 km of distribution lines and 718 substations) and gas distribution (59,153 km of gas pipelines);
- operation of electricity networks for transmission operators in the United Kingdom (18.6%);
- electricity transmission in the United Kingdom (11%): owned 7,216 km of high-voltage network, 2,551 km of underground cables and 347 substations;
- electricity and gas distribution in the United Kingdom (7.9%): electricity distribution (89,372 km of overhead lines, 137,966 km of underground cables and 189,644 transformers) and gas distribution (7,628 km of gas pipelines);
- other (7.7%): telecom and interconnection activities among the various domestic electrical networks, liquefied natural gas storage activities, etc.
Net sales are distributed geographically as follows: the United Kingdom (36.3%) and the United States (63.7%).
As at 31 March 2022, the UK Gas Transmission business was classified as held for sale.
NATIONAL GRID PLC 
