The following contains management's discussion and analysis of our financial
condition and results of operations and should be read together with the
unaudited condensed consolidated financial statements and the related notes
thereto included elsewhere in this Form 10-Q (this "Form 10-Q") and the audited
consolidated financial statements and "Management's Discussion and Analysis of
Financial Condition and Results of Operations" included in our Annual Report on
Form 10-K filed with the Securities and Exchange Commission (the "SEC") on
January 2, 2021 (the "2020 Annual Report on Form 10-K"). This discussion
contains forward-looking statements that reflect our plans, estimates and
beliefs and involve numerous risks and uncertainties, including, but not limited
to, those described in the "Risk Factors" section of the 2020 Annual Report on
Form 10-K and in the "Risk Factors" section of this Form 10-Q, as such risk
factors may be updated from time to time in our periodic filings with the
SEC. Actual results may differ materially from those contained in any
forward-looking statements. You should carefully read "Special Note Regarding
Forward-Looking Statements" in this Form 10-Q.
Overview
We are one of the largest and fastest growing optical retailers in the United
States and a leader in the attractive value segment of the U.S. optical retail
industry. We believe that vision is central to quality of life and that people
deserve to see their best to live their best, regardless of their budget. Our
mission is to make quality eye care and eyewear affordable and accessible to all
Americans. We achieve this by providing eye exams, eyeglasses and contact lenses
to value seeking and lower income consumers. We deliver exceptional value and
convenience to our customers, with an opening price point that strives to be
among the lowest in the industry, enabled by our low-cost operating platform. We
reach our customers through a diverse portfolio of 1,262 retail stores across
five brands and 19 consumer websites as of October 2, 2021.
COVID-19
The COVID-19 pandemic and its macroeconomic effects continue to present ongoing
and evolving challenges to our business. We remain focused on our strategy to
provide our customers and patients reliable and quality low cost eye care and
eyewear by prioritizing the health and safety of our associates, customers and
patients. For a discussion of measures we have previously taken in response to
the pandemic, and the impact of the COVID-19 pandemic on our operations and
performance, please see Part I. Item 1A. "Risk Factors" and Part II. Item 7.
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" in the Company's 2020 Annual Report on Form 10-K. We continue to
monitor and, where applicable, respond to the several macroeconomic effects
resulting from, the pandemic, including materials and labor shortages and supply
chain constraints. In particular, we are monitoring these effects in light of
variant outbreaks and governmental vaccination and testing requirements.
On September 9, 2021, President Biden announced the Path Out of the Pandemic:
COVID-19 Action Plan. As part of the COVID-19 Action Plan, President Biden
directed the Occupational Safety and Health Administration ("OSHA") to develop
an Emergency Temporary Standard ("ETS") mandating either the full vaccination or
weekly testing of employees for employers with 100 or more employees. On
November 4, 2021, the OSHA ETS was released. Following the issuance of the ETS,
litigation was filed challenging the ETS, and on November 6, 2021, the U.S.
Court of Appeals for the Fifth Circuit issued an order temporarily staying the
effect of the ETS until a decision is reached. In addition, on September 9,
2021, President Biden issued an executive order on ensuring adequate COVID-19
safety protocols for U.S. federal contractors as part of his COVID-19 Action
Plan. On September 24, 2021, in furtherance of the executive order, the U.S.
Safer Federal Workforce Task Force ("Task Force") issued guidance requiring
federal contractors and subcontractors to comply with certain COVID-19 safety
protocols, including requiring certain employees to be fully vaccinated against
COVID-19 by January 4, 2022, except in limited circumstances. The vaccination
requirements will be incorporated in new government contracts, renewals,
extensions and other modifications signed on and after October 15, 2021.
We are evaluating the applicability, scope and potential impacts of the COVID-19
Action Plan, the OSHA ETS and the related executive orders on our business and
workforce. It is uncertain to what extent compliance with the applicable orders,
regulations and guidance may result in workforce attrition. If attrition is
significant, our operations and results could be adversely affected. See Item
1A. Risk Factors in this Form 10-Q, for discussion of risks associated with the
potential adverse effects on our workforce of vaccine requirements.
In addition, we could experience potential disruptions of product deliveries as
a result of supply chain issues caused by the COVID-19 pandemic, including as a
result of temporary shutdowns in countries which support our supply chain.
Prolonged periods of shutdown in these countries or a deterioration of
conditions in other countries that are part of our supply chain as well as
increasing strains on international and domestic supply chain infrastructure
could result in product availability delays, as well as potential increased
costs to obtain and ship these products to meet
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customer demand. We have made, and may continue to make, inventory forward buys
to help manage potential supply chain disruptions. We will continue to evaluate
additional measures that we may elect to take as a response to the COVID-19
pandemic, including, where appropriate, future action to reduce store hours and
patient appointments, temporarily close stores or make additional forward buys.
There can be no assurance whether or when any such measures will be adopted.
Our net revenue in the nine months ended October 2, 2021 increased compared to
the nine months ended September 26, 2020 due in part to the effects of our
stores being temporarily closed to the public in fiscal year 2020 and government
stimulus as a result of COVID-19. As a result, comparability of our financial
performance between these periods may be impacted and our rate of growth should
not be viewed as indicative of our potential results in future periods.
The disclosures contained in this Form 10-Q are made only as of the date hereof,
and we undertake no obligation to publicly update or revise any forward-looking
statement as a result of new information, future events or otherwise, except as
required by law. For further information, please see "Forward-Looking
Statements."
Brand and Segment Information
Our operations consist of two reportable segments:
•Owned & Host - As of October 2, 2021, our owned brands consisted of 826
America's Best Contacts and Eyeglasses retail stores and 123 Eyeglass World
retail stores. In America's Best stores, vision care services are provided by
optometrists employed by us or by independent professional corporations or
similar entities. America's Best stores are primarily located in high-traffic
strip centers next to value-focused retailers. Eyeglass World locations
primarily feature eye care services provided by independent optometrists and
optometrists employed by independent professional corporations or similar
entities and on-site optical laboratories that enable stores to quickly fulfill
many customer orders and make repairs on site. Eyeglass World stores are
primarily located in freestanding or in-line locations near high-foot-traffic
shopping centers. Our host brands consisted of 54 Vista Optical locations on
select military bases and 29 Vista Optical locations within select Fred Meyer
stores as of October 2, 2021. We have strong, long-standing relationships with
our host partners and have maintained each partnership for over 21 years. These
brands provide eye exams primarily by independent optometrists. All brands
utilize our centralized laboratories. This segment also includes sales from our
America's Best, Eyeglass World, and Military omni-channel websites.
•Legacy - We manage the operations of, and supply inventory and laboratory
processing services to, 230 Vision Centers in Walmart retail locations as of
October 2, 2021. This strategic relationship with Walmart is in its 31st year.
Pursuant to a January 2020 amendment to our management & services agreement with
Walmart, we added five additional Vision Centers in Walmart stores in fiscal
year 2020. On July 17, 2020, NVI and Walmart extended the current term and
economics of the management & services agreement by three years to February 23,
2024. Under the management & services agreement, our responsibilities include
ordering and maintaining merchandise inventory; arranging the provision of
optometry services; providing managers and staff at each location; training
personnel; providing sales receipts to customers; maintaining necessary
insurance; obtaining and holding required licenses, permits and accreditations;
owning and maintaining store furniture, fixtures and equipment; and developing
annual operating budgets and reporting. We earn management fees as a result of
providing such services and therefore we record revenue related to sales of
products and product protection plans to our legacy partner's customers on a net
basis. Our management & services agreement also allows our legacy partner to
collect penalties if the Vision Centers do not generate a requisite amount of
revenues. No such penalties have been assessed under our current arrangement,
which began in 2012. We also sell to our legacy partner merchandise that is
stocked in retail locations we manage pursuant to a separate supplier agreement,
and provide centralized laboratory services for the finished eyeglasses for our
legacy partner's customers in stores that we manage. We lease space from Walmart
within or adjacent to each of the locations we manage and use this space for
vision care services provided by independent optometrists or optometrists
employed by us or by independent professional corporations or similar entities.
During the nine months ended October 2, 2021, sales associated with this
arrangement represented 8.0% of consolidated net revenue. This exposes us to
concentration of customer risk.

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Our consolidated results also include the following activity recorded in our
Corporate/Other category:
•Our e-commerce platform of 15 dedicated websites managed by AC Lens. Our
e-commerce business consists of six proprietary branded websites, including
aclens.com, discountglasses.com and discountcontactlenses.com, and nine
third-party websites with established retailers, such as Walmart, Sam's Club and
Giant Eagle as well as mid-sized vision insurance providers. AC Lens handles
site management, customer relationship management and order fulfillment and also
sells a wide variety of contact lenses, eyeglasses and eye care accessories.
•AC Lens also distributes contact lenses wholesale to Walmart and Sam's Club. We
incur costs at a higher percentage of sales than other product categories. AC
Lens sales associated with Walmart and Sam's Club contact lenses distribution
arrangements represented 6.4% of consolidated net revenue.
•Managed care business conducted by FirstSight, our wholly-owned subsidiary that
is licensed as a single-service health plan under California law, which arranges
for the provision of optometric services at the offices next to certain Walmart
stores throughout California, and also issues individual vision plans in
connection with our America's Best operations in California.
•Unallocated corporate overhead expenses, which are a component of selling,
general and administrative expenses and are comprised of various home office
expenses such as payroll, occupancy costs, and consulting and professional fees.
Corporate overhead expenses also include field services for our five retail
brands.
Reportable segment information is presented on the same basis as our condensed
consolidated financial statements, except reportable segment sales which are
presented on a cash basis including point of sales for managed care payors and
excluding the effects of unearned and deferred revenue, consistent with what our
CODM regularly reviews. Reconciliations of segment results to consolidated
results include financial information necessary to adjust reportable segment
revenues to a consolidated basis in accordance with U.S. GAAP, specifically the
change in unearned and deferred revenues during the period. There are no revenue
transactions between reportable segments, and there are no other items in the
reconciliations other than the effects of unearned and deferred revenue. See
Note 10. "Segment Reporting" in our condensed consolidated financial statements
included in Part I. Item 1. of this Form 10-Q.
Deferred revenue represents the timing difference of when we collect the cash
from the customer and when services related to product protection plans and eye
care club memberships are performed. Increases or decreases in deferred revenue
during the reporting period represent cash collections in excess of or below the
recognition of previous deferrals. Unearned revenue represents the timing
difference of when we collect cash from the customer and delivery/customer
acceptance, and includes sales of prescription eyewear during approximately the
last seven to 10 days of the reporting period.
Trends and Other Factors Affecting Our Business
Various trends and other factors will affect or have affected our operating
results, including:
Impact of COVID-19
The COVID-19 pandemic has had far-reaching impacts, directly and indirectly, on
our operations. We continue to monitor the evolving situation as there remain
many uncertainties regarding the pandemic and more recent outbreaks of variants,
including anticipated duration, related healthcare authority guidelines and
efficacy of vaccination initiatives, including the impact of, and associated
risks regarding, federal, state and local vaccination and testing programs. We
also continue to monitor potential impacts on our lab network and potential
disruptions of product deliveries. To date, we have been able to meet customer
demand with operations at our laboratories and our supply chain partners.
However, prolonged shutdowns in countries which support our supply chain or a
deterioration of conditions in such countries and others or increasing strains
on international and domestic supply chain infrastructure could result in
product availability delays in the future. We could experience further material
impacts as a result of COVID-19, including, but not limited to, charges from
additional asset impairments and deferred tax valuation allowances. We will
continue to evaluate additional measures that we may elect to take as a response
to the pandemic, including, where appropriate, future action to reduce store
hours and patient appointments, temporarily close stores or make additional
forward buys. There can be no assurance whether or when any such measures will
be adopted. For a discussion of significant risks that have the potential to
cause our actual results to differ materially from our expectations, refer to
Part II. Item 1A. "Risk Factors" in this Form 10-Q and Part I. Item 1A. "Risk
Factors," included in our 2020 Annual Report on Form 10-K.
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Comparable store sales growth
Comparable store sales growth is a key driver of our business. The comparable
store sales growth and Adjusted Comparable Store Sales Growth for the nine
months ended October 2, 2021 were impacted by our stores being temporarily
closed to the public in the prior year due to the COVID-19 pandemic, and also
include the effect of pent-up demand for our products and services after our
stores reopened. The impact of the COVID-19 pandemic on our comparable store
sales growth remains uncertain, and effects and relevant risk exposures may be
exacerbated by the immediate and ongoing threat of the COVID-19 pandemic.
Interim results and seasonality
Historically, our business has realized a higher portion of net revenue,
operating income, and cash flows from operations in the first half of the fiscal
year, and a lower portion of net revenue, operating income, and cash flows from
operations in the fourth fiscal quarter. This seasonality, and our interim
results were impacted during fiscal year 2020 because our stores were
temporarily closed to the public for a portion of the first half of the year due
to the COVID-19 pandemic. Our net revenue in the current fiscal period is higher
compared to the sales prior to the pandemic due to new store openings and strong
customer demand, including the likely effects of our stores being temporarily
closed to the public in fiscal year 2020 and government stimulus.
Other factors
We remain committed to our long-term vision and continue to position ourselves
to make progress against our key initiatives while balancing the near-term
challenges and uncertainty presented by the COVID-19 pandemic. We believe the
following factors may continue to influence our short-term and long-term
results:
•New store openings;
•Managed care and insurance;
•Vision care professional recruitment and coverage;
•Overall economic trends;
•Consumer preferences and demand;
•Infrastructure and investment;
•Pricing strategy;
•Our ability to source and distribute products effectively;
•Inflation;
•Competition;
•Market wage pressure and unemployment levels; and
•Consolidation in the industry
How We Assess the Performance of Our Business
We consider a variety of financial and operating measures in assessing the
performance of our business. The key measures we use to determine how our
consolidated business and operating segments are performing are net revenue,
costs applicable to revenue, and selling, general, and administrative expenses.
In addition, we also review store growth, Adjusted Comparable Store Sales
Growth, Adjusted Operating Income, Adjusted Operating Margin, Adjusted EBITDA,
Adjusted EBITDA Margin and Adjusted Diluted EPS.
Net Revenue
We report as net revenue amounts generated in transactions with retail customers
who are the end users of our products, services, and plans. Net product sales
include sales of prescription and non-prescription eyewear, contact lenses, and
related accessories as well as eye exam services associated with our America's
Best brand's signature offer of two pairs of eyeglasses and a free eye exam for
one low price ("two-pair offer") to retail customers and sales of inventory in
which our customer is another retail entity. Net sales of services and plans
include sales of eye exams, eye care club memberships, product protection plans
(i.e., warranties), and single service eye care plans in California. Net sales
of services and plans also include fees we earn for managing certain Vision
Centers located in Walmart stores and for laboratory services provided to
Walmart.
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Costs Applicable to Revenue
Costs applicable to revenue include both costs of net product sales and costs of
net sales of services and plans. Costs of net product sales include (i) costs to
procure non-prescription eyewear, contact lenses, and accessories, which we
purchase and sell in finished form, (ii) costs to manufacture finished
prescription eyeglasses, including direct materials, labor, and overhead, and
(iii) remake costs, warehousing and distribution expenses, and internal transfer
costs. Costs of services and plans include costs associated with product
protection plan programs, eye care club memberships, single service eye care
plans in California, eye care practitioner and eye exam technician payroll,
taxes and benefits and optometric service costs. Customer tastes and
preferences, product mix, changes in technology, significant increases or
slowdowns in production, and other factors impact costs applicable to revenue.
The components of our costs applicable to revenue may not be comparable to other
retailers.
Selling, General and Administrative
Selling, general and administrative expenses, or SG&A, include store associate
(including optician) payroll, taxes and benefits, occupancy, advertising and
promotion, field services, corporate support and other costs associated with the
provision of vision care services. SG&A generally fluctuates consistently with
revenue due to the variable store, field office and corporate support costs;
however, some fixed costs slightly improve as a percentage of net revenue as our
net revenues grow over time.
New Store Openings
The total number of new stores per year and the timing of store openings has,
and will continue to have, an impact on our results. In an effort to conserve
cash early in the COVID-19 pandemic, we temporarily paused new store openings
during a portion of the fiscal year 2020. We expect to open approximately 75
stores in the current year. We will continue to monitor and determine our plans
for future new store openings based on based on health, safety and economic
conditions.
Adjusted Comparable Store Sales Growth
We measure Adjusted Comparable Store Sales Growth as the increase or decrease in
sales recorded by the comparable store base in any reporting period, compared to
sales recorded by the comparable store base in the prior reporting period, which
we calculate as follows: (i) sales are recorded on a cash basis (i.e., when the
order is placed and paid for or submitted to a managed care payor, compared to
when the order is delivered), utilizing cash basis point of sale information
from stores; (ii) stores are added to the calculation during the 13th full
fiscal month following the store's opening; (iii) closed stores are removed from
the calculation for time periods that are not comparable; (iv) sales from
partial months of operation are excluded when stores do not open or close on the
first day of the month; and (v) when applicable, we adjust for the effect of the
53rd week. Quarterly, year-to-date and annual adjusted comparable store sales
are aggregated using only sales from all whole months of operation included in
both the current reporting period and the prior reporting period. When a partial
month is excluded from the calculation, the corresponding month in the
subsequent period is also excluded from the calculation. There may be variations
in the way in which some of our competitors and other retailers calculate
comparable store sales. As a result, our adjusted comparable store sales may not
be comparable to similar data made available by other retailers. We did not
revise our calculation of Adjusted Comparable Store Sales Growth for the
temporary closure of our stores to the public as a result of the COVID-19
pandemic.
Adjusted Comparable Store Sales Growth is a non-GAAP financial measure, which we
believe is useful because it provides timely and accurate information relating
to the two core metrics of retail sales: number of transactions and value of
transactions. We use Adjusted Comparable Store Sales Growth as the basis for key
operating decisions, such as allocation of advertising to particular markets and
implementation of special marketing programs. Accordingly, we believe that
Adjusted Comparable Store Sales Growth provides timely and accurate information
relating to the operational health and overall performance of each brand. We
also believe that, for the same reasons, investors find our calculation of
Adjusted Comparable Stores Sales Growth to be meaningful.
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Adjusted Operating Income, Adjusted Operating Margin, Adjusted EBITDA, Adjusted
EBITDA Margin and Adjusted Diluted EPS (collectively, the "Company Non-GAAP
Measures")
The Company Non-GAAP Measures are key measures used by management to assess our
financial performance. The Company Non-GAAP Measures are also frequently used by
analysts, investors and other interested parties. We use the Company Non-GAAP
Measures to supplement U.S. GAAP measures of performance to evaluate the
effectiveness of our business strategies, to make budgeting decisions, to
establish discretionary annual incentive compensation and to compare our
performance against that of other peer companies using similar measures. See
"Non-GAAP Financial Measures" for definitions of the Company Non-GAAP Measures
and for additional information.
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Results of Operations
The following table summarizes key components of our results of operations for
the periods indicated, both in dollars and as a percentage of our net revenue.
                                                         Three Months Ended                                        Nine Months Ended
In thousands, except earnings per share,
percentage and store data                   October 2, 2021            September 26, 2020             October 2, 2021            September 26, 2020
Revenue:
Net product sales                        $              425,594       $             403,336       $             1,326,867       $           1,005,884
Net sales of services and plans                          92,411                      82,017                       274,807                     209,180
Total net revenue                                       518,005                     485,353                     1,601,674                   1,215,064
Costs applicable to revenue (exclusive
of depreciation and amortization):
Products                                                158,371                     148,274                       485,090                     402,279
Services and plans                                       68,087                      62,535                       202,004                     167,864
Total costs applicable to revenue                       226,458                     210,809                       687,094                     570,143
Operating expenses:
Selling, general and administrative
expenses                                                218,214                     190,518                       676,042                     520,841
Depreciation and amortization                            25,059                      22,236                        72,639                      68,970
Asset impairment                                              -                       7,150                         1,478                      20,916
Litigation settlement                                         -                           -                             -                       4,395
Other expense (income), net                             (2,437)                       (154)                       (2,567)                       (312)
Total operating expenses                                240,836                     219,750                       747,592                     614,810
Income from operations                                   50,711                      54,794                       166,988                      30,111
Interest expense, net                                     5,743                      12,475                        22,169                      35,432
Debt issuance costs                                           -                           -                            92                         136
Earnings (loss) before income taxes                      44,968                      42,319                       144,727                     (5,457)
Income tax provision (benefit)                            3,976                       7,030                        22,702                     (6,655)
Net income                               $               40,992       $              35,289       $               122,025       $               1,198

Operating data:
Number of stores open at end of period                    1,262                       1,201                         1,262                       1,201
New stores opened during the period                          14                          18                            59                          57
Adjusted Operating Income                $               54,736       $              67,742       $               187,985       $              71,381
Diluted EPS                              $                 0.45       $                0.42       $                  1.34       $                0.01
Adjusted Diluted EPS                     $                 0.38       $                0.54       $                  1.35       $                0.42
Adjusted EBITDA                          $               77,923       $              88,127       $               255,008       $             134,797

Percentage of net revenue:
Total costs applicable to revenue                       43.7  %                     43.4  %                     42.9    %                     46.9  %
Selling, general and administrative                     42.1  %                     39.3  %                     42.2    %                     42.9  %
Total operating expenses                                46.5  %                     45.3  %                     46.7    %                     50.6  %
Income from operations                                   9.8  %                     11.3  %                     10.4    %                      2.5  %
Net income                                               7.9  %                      7.3  %                      7.6    %                      0.1  %
Adjusted Operating Income                               10.6  %                     14.0  %                     11.7    %                      5.9  %
Adjusted EBITDA                                         15.0  %                     18.2  %                     15.9    %                     11.1  %


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Three Months Ended October 2, 2021 compared to Three Months Ended September 26,
2020
As a result of the COVID-19 pandemic, our retail stores were temporarily closed
to the public beginning on March 19, 2020. We began reopening our stores to the
public on April 27, 2020, and on June 8, 2020, we announced the successful
completion of the reopening process. Comparisons of current year results to
prior year results reflect the material and unprecedented impact of these
temporary store closures.
Net revenue
The following presents, by segment and by brand, comparable store sales growth,
stores open at the end of the period and net revenue for the three months ended
October 2, 2021 compared to the three months ended September 26, 2020.
                                      Comparable store sales growth(1)                    Stores open at end of period                                     Net revenue(2)
                                                            Three Months
                                     Three Months              Ended
In thousands, except                    Ended              September 26,                                          September 26,          Three Months Ended              Three Months Ended
percentage and store data          October 2, 2021              2020              October 2, 2021                     2020                 October 2, 2021               September 26, 2020
Owned & Host segment
America's Best                               0.0  %                13.6  %              826                            769            $  351,706        67.9  %       $  334,716       69.0  %
Eyeglass World                               1.7  %                18.4  %              123                            119                55,520        10.7  %           52,837       10.9  %
Military                                    (0.6) %                (4.6) %               54                             54                 5,865         1.1  %            5,820        1.2  %
Fred Meyer                                  (1.6) %                (7.8) %               29                             29                 3,011         0.6  %            3,027        0.6  %
Owned & Host segment total                                                            1,032                            971            $  416,102        80.3  %       $  396,400       81.7  %
Legacy segment                               0.0  %                 3.3  %              230                            230                40,842         7.9  %           40,232        8.3  %
Corporate/Other                                -  %                   -  %                -                              -                58,063        11.2  %           57,906       11.9  %
Reconciliations                                -  %                   -  %                -                              -                 2,998         0.6  %           (9,185)      (1.9) %
Total                                        3.4  %                11.6  %            1,262                          1,201            $  518,005       100.0  %       $  485,353      100.0  %
Adjusted Comparable Store
Sales Growth(3)                              0.2  %                12.4  %


(1)We calculate total comparable store sales based on consolidated net revenue
excluding the impact of (i) Corporate/Other segment net revenue, (ii) sales from
stores opened less than 13 months, (iii) stores closed in the periods presented,
(iv) sales from partial months of operation when stores do not open or close on
the first day of the month and (v) if applicable, the impact of a 53rd week in a
fiscal year. Brand-level comparable store sales growth is calculated based on
cash basis revenues consistent with what the CODM reviews, and consistent with
reportable segment revenues presented in Note 10. "Segment Reporting" in our
unaudited condensed consolidated financial statements included in Part I. Item
1. of this Form 10-Q, with the exception of the Legacy segment, which is
adjusted as noted in clause (ii) of footnote (3) below.
(2)Percentages reflect line item as a percentage of net revenue, adjusted for
rounding.
(3)There are two differences between total comparable store sales growth based
on consolidated net revenue and Adjusted Comparable Store Sales Growth: (i)
Adjusted Comparable Store Sales Growth includes the effect of deferred and
unearned revenue as if such revenues were earned at the point of sale, resulting
in a decrease of 3.0% and an increase of 0.9% from total comparable store sales
growth based on consolidated net revenue for the three months ended October 2,
2021 and September 26, 2020, respectively, and (ii) Adjusted Comparable Store
Sales Growth includes retail sales to the legacy partner's customers (rather
than the revenues recognized consistent with the management & services agreement
with the legacy partner), resulting in a decrease of 0.2% and a decrease of 0.1%
from total comparable store sales growth based on consolidated net revenue for
the three months ended October 2, 2021 and September 26, 2020, respectively.
Total net revenue of $518.0 million for the three months ended October 2, 2021
increased $32.7 million, or 6.7%, from $485.4 million for the three months ended
September 26, 2020. Of the increase, approximately 50% was driven by new stores,
approximately 40% was driven by changes in unearned revenue and recognition of
deferred revenue, and approximately 10% was driven by comparable store sales and
wholesale fulfillment.
In the three months ended October 2, 2021, we opened 14 America's Best stores
and closed one America's Best store. Overall, store count grew 5.1% from
September 26, 2020 to October 2, 2021 (57 and four net new America's Best and
Eyeglass World were added, respectively).
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Comparable store sales growth and Adjusted Comparable Store Sales Growth for the
three months ended October 2, 2021 were 3.4% and 0.2%, respectively and were
driven by an increase in customer transactions, partially offset by lower
average ticket.
Net product sales comprised 82.2% and 83.1% of total net revenue for the three
months ended October 2, 2021 and September 26, 2020, respectively. Net product
sales increased $22.3 million, or 5.5%, in the three months ended October 2,
2021 compared to the three months ended September 26, 2020, driven primarily by
eyeglass sales and to a lesser extent, contact lens sales. Net sales of services
and plans increased $10.4 million, or 12.7%, driven primarily by higher product
protection plan revenue and eye exam revenue.
Owned & Host segment net revenue. Net revenue increased $19.7 million, or 5.0%,
driven primarily by new store openings.
Legacy segment net revenue. Net revenue increased $0.6 million, or 1.5%, driven
by higher management fees from our Legacy partner.
Corporate/Other segment net revenue. Net revenue increased $0.2 million, or
0.3%, driven primarily by increases in wholesale fulfillment, partially offset
by lower online retail business.
Net revenue reconciliations. Net revenue was positively impacted by $12.2
million due to the timing of unearned revenue and recognition of deferred
revenue for the three months ended October 2, 2021 compared to the three months
ended September 26, 2020. Net revenue was positively impacted by $6.3 million as
the Company experienced a decrease in unearned revenue during the three months
ended October 2, 2021, compared to an increase in unearned revenue during the
three months ended September 26, 2020. The decrease in unearned revenue
primarily resulted from higher sales at the end of the third quarter of 2020,
compared to sales at the end of the current fiscal period. Additionally, net
revenue was positively impacted by $5.9 million due to higher recognition of
deferred revenue related to our product protection plans in the current period,
compared to prior period; the higher deferred revenue recognition is a result of
increased sales of product protection plans in periods after our stores reopened
to the public in the second quarter of 2020.

Costs applicable to revenue
Costs applicable to revenue of $226.5 million for the three months ended October
2, 2021 increased $15.6 million, or 7.4%, from $210.8 million for the three
months ended September 26, 2020. As a percentage of net revenue, costs
applicable to revenue increased from 43.4% for the three months ended September
26, 2020 to 43.7% for the three months ended October 2, 2021. This increase as a
percentage of net revenue was primarily driven by higher optometrist-related
costs and, to a lesser extent, freight costs partially offset by higher deferred
revenue.
Costs of products as a percentage of net product sales increased from 36.8% for
the three months ended September 26, 2020 to 37.2% for the three months ended
October 2, 2021, primarily driven by higher freight costs partially offset by
higher contact lens margin.
Owned & Host segment costs of products. Costs of products as a percentage of net
product sales increased from 26.9% for the three months ended September 26, 2020
to 28.0% for the three months ended October 2, 2021. The increase was primarily
driven by increased contact lens mix, lower eyeglass and contact lens margin,
and higher freight costs.
Legacy segment costs of products. Costs of products as a percentage of net
product sales increased from 46.9% for the three months ended September 26, 2020
to 48.2% for the three months ended October 2, 2021. The increase was primarily
driven by lower contact lens margin and a lower mix of managed care customer
transactions versus non-managed care customer transactions. Legacy segment
managed care net product revenue is recorded in net product sales while revenue
associated with servicing non-managed care customers is recorded in net sales of
services and plans. Eyeglass and contact lens product costs for both managed
care and non-managed care net revenue are recorded in costs of products.
Increases in managed care mix decrease costs of products as a percentage of net
product sales and have a corresponding negative impact on costs of services as a
percentage of net sales of services and plans in our Legacy segment.
Costs of services and plans as a percentage of net sales of services and plans
decreased from 76.2% for the three months ended September 26, 2020 to 73.7% for
the three months ended October 2, 2021. The decrease was primarily driven by
higher deferred revenue, partially offset by higher optometrist-related costs.
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Owned & Host segment costs of services and plans. Costs of services and plans as
a percentage of net sales of services and plans in the Owned & Host segment
increased from 76.0% for the three months ended September 26, 2020 to 79.9% for
the three months ended October 2, 2021. The increase was primarily driven by
higher optometrist-related costs.
Legacy segment costs of services and plans. Costs of services and plans as a
percentage of net sales of services and plans in the Legacy segment increased
$0.3 million from 39.8% for the three months ended September 26, 2020 to 40.2%
for the three months ended October 2, 2021.
Selling, general and administrative
SG&A of $218.2 million for the three months ended October 2, 2021 increased
$27.7 million, or 14.5%, from the three months ended September 26, 2020. As a
percentage of net revenue, SG&A increased from 39.3% for the three months ended
September 26, 2020 to 42.1% for the three months ended October 2, 2021. The
increase in SG&A as a percentage of net revenue was primarily driven by higher
advertising expenses, partially offset by recognition of performance-based
incentive compensation and corporate payroll leverage. SG&A for the three months
ended October 2, 2021 and September 26, 2020 includes $0.7 million and
$4.7 million, respectively, of incremental costs directly related to adapting
the Company's operations during the COVID-19 pandemic; these costs were not
reflected as adjustments for the Company's presentation of non-GAAP measures
below.
Owned & Host SG&A. SG&A as a percentage of net revenue increased from 32.3% for
the three months ended September 26, 2020 to 37.7% for the three months ended
October 2, 2021, driven primarily by increases in advertising, payroll and
occupancy expenses.
Legacy segment SG&A. SG&A as a percentage of net revenue increased from 32.5%
for the three months ended September 26, 2020 to 35.2% for the three months
ended October 2, 2021, driven primarily by higher payroll expenses.
Depreciation and amortization
Depreciation and amortization expense of $25.1 million for the three months
ended October 2, 2021 increased $2.8 million, or 12.7%, from $22.2 million for
the three months ended September 26, 2020 primarily driven by new store
openings.
Asset Impairment
We recognized no impairment of tangible long-lived assets and ROU assets
associated with our retail stores during the three months ended October 2, 2021,
compared to $7.2 million recognized during the three months ended September 26,
2020. The store asset impairment charge is primarily related to our Owned & Host
segment and is driven by lower than projected customer sales volume in certain
stores, and other entity-specific assumptions. We considered multiple factors
including, but not limited to: forecasted scenarios related to store performance
and the likelihood that these scenarios would be ultimately realized; and the
remaining useful lives of the assets. Asset impairment expenses were recognized
in Corporate/Other.
Other expense (income), net
The Company recorded a gain of $2.4 million in Other expense (income), net for
the three months ended October 2, 2021 in connection with the acquisition of its
equity method investee by a third party. See Note 1. "Business and Basis of
Presentation" for further details.
Interest expense, net
Interest expense, net, of $5.7 million for the three months ended October 2,
2021 decreased $6.7 million, or 54.0%, from $12.5 million for the three months
ended September 26, 2020. The decrease was primarily driven by lower interest
expense on the 2025 Notes of $3.7 million as a result of the adoption of ASU
2020-06, lower term loan outstanding balance as a result of voluntary prepayment
and lower derivative costs.
Income tax provision (benefit)
Our income tax provision for the three months ended October 2, 2021 reflected
our statutory federal and state rate of 25.5%, offset by a discrete benefit of
$9.1 million associated primarily with the exercise of stock options. In
comparison, the income tax provision associated with the three months
ended September 26, 2020 reflected income tax expense at our statutory federal
and state rate of 25.5% offset by a discrete benefit of $3.0 million resulting
from stock option exercises.
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Nine Months Ended October 2, 2021 compared to Nine Months Ended September 26,
2020
As a result of the COVID-19 pandemic, our retail stores were temporarily closed
to the public beginning on March 19, 2020. We began reopening our stores to the
public on April 27, 2020, and on June 8, 2020, we announced the successful
completion of the reopening process. Comparisons of current year results to
prior year results reflect the material and unprecedented impact of these
temporary store closures.
Net revenue
The following presents, by segment and by brand, comparable store sales growth,
stores open at the end of the period and net revenue for the nine months ended
October 2, 2021 compared to the nine months ended September 26, 2020.
                                       Comparable store sales growth(1)                      Stores open at end of period                                             Net revenue(2)
                                                           Nine Months Ended
In thousands, except               Nine Months Ended         September 26,                                           September 26,               Nine Months Ended                      Nine Months Ended
percentage and store data           October 2, 2021              2020               October 2, 2021                       2020                    October 2, 2021                       September 26, 2020
Owned & Host segment
America's Best                               31.8  %                (10.4) %               826                             769            $       1,106,907        69.1  %       $         805,081        66.3  %
Eyeglass World                               33.9  %                 (8.6) %               123                             119                      174,356        10.9  %                 127,680        10.5  %
Military                                     22.6  %                (20.2) %                54                              54                       18,112         1.1  %                  14,790         1.2  %
Fred Meyer                                   21.2  %                (24.6) %                29                              29                        9,331         0.6  %                   7,780         0.6  %
Owned & Host segment total                                                               1,032                             971            $       1,308,706        81.7  %       $         955,331        78.6  %
Legacy segment                               25.5  %                (15.4) %               230                             230                      128,024         8.0  %                 102,102         8.4  %
Corporate/Other                                 -                       -                    -                               -                      180,801        11.3  %                 174,950        14.4  %
Reconciliations                                 -                       -                    -                               -                      (15,857)       (1.0) %                 (17,319)       (1.4) %
Total                                        30.3  %                (11.7) %             1,262                           1,201            $       1,601,674       100.0  %       $       1,215,064       100.0  %
Adjusted Comparable Store
Sales Growth(3)                              31.1  %                (11.1) %


(1)We calculate total comparable store sales based on consolidated net revenue
excluding the impact of (i) Corporate/Other segment net revenue, (ii) sales from
stores opened less than 13 months, (iii) stores closed in the periods presented,
(iv) sales from partial months of operation when stores do not open or close on
the first day of the month and (v) if applicable, the impact of a 53rd week in a
fiscal year. Brand-level comparable store sales growth is calculated based on
cash basis revenues consistent with what the CODM reviews, and consistent with
reportable segment revenues presented in Note 10. "Segment Reporting" in our
unaudited condensed consolidated financial statements included in Part I. Item
1. of this Form 10-Q, with the exception of the Legacy segment, which is
adjusted as noted in clause (ii) of footnote (3) below.
(2)Percentages reflect line item as a percentage of net revenue, adjusted for
rounding.
(3)There are two differences between total comparable store sales growth based
on consolidated net revenue and Adjusted Comparable Store Sales Growth: (i)
Adjusted Comparable Store Sales Growth includes the effect of deferred and
unearned revenue as if such revenues were earned at the point of sale, resulting
in an increase of 0.9% and an increase of 0.5% from total comparable store sales
growth based on consolidated net revenue for the nine months ended October 2,
2021 and September 26, 2020, respectively, and (ii) Adjusted Comparable Store
Sales Growth includes retail sales to the legacy partner's customers (rather
than the revenues recognized consistent with the management & services agreement
with the legacy partner), resulting in a decrease of 0.1% and an increase of
0.1% from total comparable store sales growth based on consolidated net revenue
for the nine months ended October 2, 2021 and September 26, 2020, respectively.
Total net revenue of $1,601.7 million for the nine months ended October 2, 2021
increased $386.6 million, or 31.8%, from $1,215.1 million for the nine months
ended September 26, 2020. This increase was primarily driven by comparable store
sales growth driven by strong customer demand, including the effect of our
stores being temporarily closed to the public for a portion of the nine months
ended September 26, 2020, government stimulus, and new store growth and
maturation. Total net revenue was also positively impacted by changes in
unearned revenue.
In the nine months ended October 2, 2021, we opened 55 new America's Best stores
and four Eyeglass World stores and closed two America's Best stores; Overall,
store count grew 5.1% from September 26, 2020 to October 2, 2021 (57, and four
net new America's Best and Eyeglass World stores were added, respectively).
Comparable store sales growth and Adjusted Comparable Store Sales Growth for the
nine months ended October 2, 2021 were 30.3% and 31.1%, respectively. The
increases in comparable store sales growth and Adjusted Comparable Store Sales
Growth were primarily driven by strong customer demand, including the effect of
our stores being temporarily closed for a portion of the nine months ended
September 26, 2020 and government stimulus.
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Net product sales comprised 82.8% and 82.8% of total net revenue for the nine
months ended October 2, 2021 and September 26, 2020, respectively. Net product
sales increased $321.0 million, or 31.9%, in the nine months ended October 2,
2021 compared to the nine months ended September 26, 2020, primarily due to
increased eyeglass sales and to a lesser extent increased contact lens sales.
Net sales of services and plans increased $65.6 million, or 31.4%, primarily
driven by eye exam revenue.
Owned & Host segment net revenue. Net revenue increased $353.4 million, or
37.0%, driven primarily by comparable store sales growth and new store openings.
Legacy segment net revenue. Net revenue increased $25.9 million, or 25.4%,
driven by comparable store sales growth and higher management fees from our
Legacy partner.
Corporate/Other segment net revenue. Net revenue increased $5.9 million, or
3.3%, due to increases in wholesale fulfillment.
Net revenue reconciliations. The impact of reconciliations positively impacted
net revenue by $1.5 million in the nine months ended October 2, 2021 compared to
the nine months ended September 26, 2020. Net revenue was positively impacted by
$14.4 million due to the timing of unearned revenue. The balance of unearned
revenue as of September 26, 2020 reflected pent-up demand following the
temporary closure of our stores to the public. Net revenue was negatively
impacted by $12.9 million due to higher product protection plan and club
membership deferred revenue balances in current period compared to the prior
year period. Product protection plan and club membership deferred revenue
balances were lower in the prior year period due to store closures.
Costs applicable to revenue
Costs applicable to revenue of $687.1 million for the nine months ended October
2, 2021 increased $117.0 million, or 20.5%, from $570.1 million for the nine
months ended September 26, 2020. As a percentage of net revenue, costs
applicable to revenue decreased from 46.9% for the nine months ended September
26, 2020 to 42.9% for the nine months ended October 2, 2021. This decrease as a
percentage of net revenue was primarily driven by negative margin impacts from
the temporary closure of our stores in the prior year that were not experienced
in the 2021 period, lower growth in optometrist-related costs, increased
eyeglass mix and higher eyeglass margin.
Costs of products as a percentage of net product sales decreased from 40.0% for
the nine months ended September 26, 2020 to 36.6% for the nine months ended
October 2, 2021, primarily driven by the impact of the temporary store closures
in fiscal year 2020, increased eyeglass mix and higher eyeglass margin.
Owned & Host segment costs of products. Costs of products as a percentage of net
product sales decreased from 28.6% for the nine months ended September 26, 2020
to 27.2% for the nine months ended October 2, 2021 driven by the impact of the
temporary store closures in fiscal year 2020, increased eyeglass mix and higher
eyeglass margin.
Legacy segment costs of products. Costs of products as a percentage of net
product sales decreased from 49.1% for the nine months ended September 26, 2020
to 47.7% for the nine months ended October 2, 2021. The decrease was primarily
driven by impact of the temporary store closures in fiscal year 2020 and a
higher mix of managed care customer transactions versus non-managed care
customer transactions. Legacy segment managed care net product revenue is
recorded in net product sales while revenue associated with servicing
non-managed care customers is recorded in net sales of services and plans.
Eyeglass and contact lens product costs for both managed care and non-managed
care net revenue are recorded in costs of products. Increases in managed care
mix decrease costs of products as a percentage of net product sales and have a
corresponding negative impact on costs of services as a percentage of net sales
of services and plans in our Legacy segment.
Costs of services and plans as a percentage of net sales of services and plans
decreased from 80.2% for the nine months ended September 26, 2020 to 73.5% for
the nine months ended October 2, 2021. The decrease was primarily driven by the
impact of the temporary store closures in fiscal year 2020, lower growth in
optometrist-related costs and higher eye exam revenue.
Owned & Host segment costs of services and plans. Costs of services and plans as
a percentage of net sales of services and plans decreased from 86.7% for the
nine months ended September 26, 2020 to 76.5% for the nine months ended October
2, 2021. The decrease was primarily driven by the impact of the temporary store
closures in fiscal year 2020, lower growth in optometrist-related costs and
higher eye exam revenue.
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Legacy segment costs of services and plans. Costs of services and plans as a
percentage of net sales of services and plans decreased from 47.3% for the nine
months ended September 26, 2020 to 39.0% for the nine months ended October 2,
2021. The decrease was primarily driven by the impact of the temporary store
closures in fiscal year 2020, higher management fees from our Legacy partner and
lower growth in optometrist-related costs.
Selling, general and administrative
SG&A of $676.0 million for the nine months ended October 2, 2021 increased
$155.2 million, or 29.8%, from the nine months ended September 26, 2020. As a
percentage of net revenue, SG&A decreased from 42.9% for the nine months ended
September 26, 2020 to 42.2% for the nine months ended October 2, 2021. The
decrease in SG&A as a percentage of net revenue was primarily driven by negative
impacts from the temporary closure of our stores in the prior year that were not
experienced in the 2021 period and leverage of store payroll and occupancy
expenses, partially offset by higher advertising expenses and higher
performance-based incentive compensation. SG&A for the nine months ended October
2, 2021 and September 26, 2020 includes $1.4 million and $7.8 million,
respectively, of incremental costs directly related to adapting the Company's
operations during the COVID-19 pandemic; of these costs, $0.6 million were
reflected as adjustments for the Company's presentation of non-GAAP measures
below for the nine months ended September 26, 2020.
Owned & Host SG&A. SG&A as a percentage of net revenue decreased from 36.6% for
the nine months ended September 26, 2020 to 35.6% for the nine months ended
October 2, 2021, driven primarily by the impact of the temporary store closures
in fiscal year 2020 and payroll and occupancy leverage, partially offset by
higher advertising expense.
Legacy segment SG&A. SG&A as a percentage of net revenue decreased from 36.5%
for the nine months ended September 26, 2020 to 33.9% for the nine months ended
October 2, 2021 primarily driven by the impact of the temporary store closures
in fiscal year 2020 and payroll and occupancy leverage.
Depreciation and amortization
Depreciation and amortization expense of $72.6 million for the nine months ended
October 2, 2021 increased $3.7 million, or 5.3%, from $69.0 million for the nine
months ended September 26, 2020 primarily driven by new store openings.
Asset impairment
We recognized $1.5 million for impairment of tangible long-lived assets and ROU
assets associated with our retail stores during the nine months ended October 2,
2021 compared to $20.9 million recognized during the nine months ended September
26, 2020. The store asset impairment charge is primarily related to our Owned &
Host segment and is driven by lower than projected customer sales volume in
certain stores, and other entity-specific assumptions. We considered multiple
factors including, but not limited to: forecasted scenarios related to store
performance and the likelihood that these scenarios would be ultimately
realized; and the remaining useful lives of the assets. Asset impairment
expenses were recognized in Corporate/Other.
Other expense (income), net
The Company recorded a gain of $2.4 million in Other expense (income), net for
the nine months ended October 2, 2021 in connection with the acquisition of its
equity method investee by a third party. See Note 1. "Business and Basis of
Presentation" for further details.
Interest expense, net
Interest expense, net, of $22.2 million for the nine months ended October 2,
2021 decreased $13.3 million, or 37.4%, from $35.4 million for the nine months
ended September 26, 2020. The decrease was primarily driven by lower derivative
costs of $7.2 million, reduced term loan outstanding balance and credit facility
utilization, and lower interest expense on the 2025 Notes as a result of the
adoption of ASU 2020-06.
Income tax provision (benefit)
Our income tax provision for the nine months ended October 2, 2021 reflected our
statutory federal and state rate of 25.5%, combined with a benefit of $15.7
million primarily from the exercise of stock options and for the stranded tax
effect associated with our interest rate swaps that matured in the first quarter
of 2021. In comparison, the income tax benefit for the nine months ended
September 26, 2020 reflected our statutory federal and state rate of 25.5%
combined with a benefit of $6.0 million resulting from stock option exercises.

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Non-GAAP Financial Measures
Adjusted Operating Income, Adjusted Operating Margin, EBITDA, Adjusted EBITDA,
Adjusted EBITDA Margin and Adjusted Diluted EPS
We define Adjusted Operating Income as net income, plus interest expense and
income tax provision (benefit), further adjusted to exclude stock compensation
expense, asset impairment, litigation settlement, amortization of acquisition
intangibles, and other expenses. We define Adjusted Operating Margin as Adjusted
Operating Income as a percentage of net revenue. We define EBITDA as net income,
plus interest expense, income tax provision (benefit) and depreciation and
amortization. We define Adjusted EBITDA as net income, plus interest expense,
income tax provision (benefit) and depreciation and amortization, further
adjusted to exclude stock compensation expense, asset impairment, litigation
settlement, and other expenses. We define Adjusted EBITDA Margin as Adjusted
EBITDA as a percentage of net revenue. We define Adjusted Diluted EPS as diluted
earnings per share, adjusted for the per share impact of stock compensation
expense, asset impairment, litigation settlement, amortization of acquisition
intangibles, amortization of debt discounts and deferred financing costs of our
term loan borrowings, amortization of costs related to our 2025 Notes, losses
(gains) on change in fair value of derivatives, other expenses, and tax benefit
of stock option exercises, less the tax effect of these adjustments. We adjust
for amortization of costs related to the 2025 Notes only when adjustment for
these costs is not required in the calculation of diluted earnings per share
according to U.S. GAAP.
EBITDA and the Company Non-GAAP Measures can vary substantially in size from one
period to the next, and certain types of expenses are non-recurring in nature
and consequently may not have been incurred in any of the periods presented
below.
EBITDA and the Company Non-GAAP Measures have been presented as supplemental
measures of financial performance that are not required by, or presented in
accordance with U.S. GAAP, because we believe they assist investors and analysts
in comparing our operating performance across reporting periods on a consistent
basis by excluding items that we do not believe are indicative of our core
operating performance. Management believes EBITDA, and the Company Non-GAAP
Measures are useful to investors in highlighting trends in our operating
performance, while other measures can differ significantly depending on
long-term strategic decisions regarding capital structure, the tax jurisdictions
in which we operate and capital investments. We also use EBITDA and the Company
Non-GAAP Measures to supplement U.S. GAAP measures of performance in the
evaluation of the effectiveness of our business strategies, to make budgeting
decisions, to establish discretionary annual incentive compensation and to
compare our performance against that of other peer companies using similar
measures. Management supplements U.S. GAAP results with Non-GAAP financial
measures to provide a more complete understanding of the factors and trends
affecting the business than U.S. GAAP results alone.
EBITDA and the Company Non-GAAP Measures are not recognized terms under U.S.
GAAP and should not be considered as an alternative to net income or income from
operations as a measure of financial performance or cash flows provided by
operating activities as a measure of liquidity, or any other performance measure
derived in accordance with U.S. GAAP. Additionally, these measures are not
intended to be a measure of free cash flow available for management's
discretionary use as they do not consider certain cash requirements such as
interest payments, tax payments and debt service requirements. In evaluating
EBITDA and the Company Non-GAAP Measures, we may incur expenses in the future
that are the same as or similar to some of the adjustments in this presentation.
Our presentation of EBITDA and the Company Non-GAAP Measures should not be
construed to imply that our future results will be unaffected by any such
adjustments. Management compensates for these limitations by primarily relying
on our U.S. GAAP results in addition to using EBITDA and the Company Non-GAAP
Measures.
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The presentations of these measures have limitations as analytical tools and
should not be considered in isolation, or as a substitute for analysis of our
results as reported under U.S. GAAP. Some of these limitations are:
•they do not reflect costs or cash outlays for capital expenditures or
contractual commitments;
•they do not reflect changes in, or cash requirements for, our working capital
needs;
•EBITDA, Adjusted EBITDA and Adjusted Operating Income do not reflect the
interest expense, or the cash requirements necessary to service interest or
principal payments, on our debt;
•EBITDA, Adjusted EBITDA and Adjusted Operating Income do not reflect period to
period changes in taxes, income tax expense or the cash necessary to pay income
taxes;
•they do not reflect the impact of earnings or charges resulting from matters we
consider not to be indicative of our ongoing operations;
•although depreciation and amortization are non-cash charges, the assets being
depreciated and amortized will often have to be replaced in the future, and
EBITDA and Adjusted EBITDA do not reflect cash requirements for such
replacements; and
•other companies in our industry may calculate these measures differently than
we do, limiting their usefulness as comparative measures.
Because of these limitations, EBITDA and the Company Non-GAAP Measures should
not be considered as measures of discretionary cash available to invest in
business growth or to reduce indebtedness.
The following table reconciles our Adjusted Operating Income, Adjusted Operating
Margin, EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin to net income; and
Adjusted Diluted EPS for the periods presented:
                                                    Three Months Ended                                               Nine Months Ended
In thousands                          October 2, 2021                September 26, 2020                October 2, 2021                September 26, 2020
Net income                      $       40,992        7.9  %       $  35,289        7.3  %       $      122,025        7.6  %       $   1,198       0.1  %
Interest expense                         5,743        1.1  %          12,475        2.6  %               22,169        1.4  %          35,432       2.9  %
Income tax provision (benefit)           3,976        0.8  %           7,030        1.4  %               22,702        1.4  %          (6,655)     (0.5) %
Stock compensation expense (a)           3,665        0.7  %           2,890        0.6  %               13,866        0.9  %           8,335       0.7  %
Asset impairment (b)                         -          -  %           7,150        1.5  %                1,478        0.1  %          20,916       1.7  %
Litigation settlement (c)                    -          -  %               -          -  %                    -          -  %           4,395       0.4  %
Amortization of acquisition
intangibles (d)                          1,872        0.4  %           1,851        0.4  %                5,616        0.4  %           5,554       0.5  %
Other (g)                               (1,512)      (0.3) %           1,057        0.2  %                  129          -  %           2,206       0.2  %
Adjusted Operating Income /
Adjusted Operating Margin       $       54,736       10.6  %       $  67,742       14.0  %       $      187,985       11.7  %       $  71,381       5.9  %

Note: Percentages reflect line item as a percentage of net revenue, adjusted for rounding

Some of the percentage totals in the table above do not foot due to rounding differences


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                                                  Three Months Ended                                                Nine Months Ended
In thousands                        October 2, 2021                September 26, 2020                October 2, 2021                 September 26, 2020
Net income                    $       40,992        7.9  %       $  35,289        7.3  %       $      122,025        7.6  %       $    1,198        0.1  %
Interest expense                       5,743        1.1  %          12,475        2.6  %               22,169        1.4  %           35,432        2.9  %
Income tax provision
(benefit)                              3,976        0.8  %           7,030        1.4  %               22,702        1.4  %           (6,655)      (0.5) %
Depreciation and amortization         25,059        4.8  %          22,236        4.6  %               72,639        4.5  %           68,970        5.7  %
EBITDA                                75,770       14.6  %          77,030       15.9  %              239,535       15.0  %           98,945        8.1  %

Stock compensation expense
(a)                                    3,665        0.7  %           2,890        0.6  %               13,866        0.9  %            8,335        0.7  %
Asset impairment (b)                       -          -  %           7,150        1.5  %                1,478        0.1  %           20,916        1.7  %
Litigation settlement (c)                  -          -  %               -          -  %                    -          -  %            4,395        0.4  %
Other (g)                             (1,512)      (0.3) %           1,057        0.2  %                  129          -  %            2,206        0.2  %
Adjusted EBITDA / Adjusted
EBITDA Margin                 $       77,923       15.0  %       $  88,127

18.2 % $ 255,008 15.9 % $ 134,797 11.1

%

Note: Percentages reflect line item as a percentage of net revenue, adjusted for rounding Some of the percentage totals in the table above do not foot due to rounding differences




                                                      Three Months Ended                            Nine Months Ended
                                                                     September 26,                                September 26,
In thousands, except per share amounts       October 2, 2021              2020             October 2, 2021             2020
Diluted EPS                                 $     0.45               $      0.42          $     1.34              $      0.01
Stock compensation expense (a)                    0.04                      0.03                0.14                     0.10
Asset impairment (b)                                 -                      0.09                0.02                     0.25
Litigation settlement (c)                            -                         -                   -                     0.05
Amortization of acquisition intangibles (d)       0.02                      0.02                0.06                     0.07
Amortization of debt discount and deferred
financing costs (e)                               0.00                      0.05                0.02                     0.09
Losses (gains) on change in fair value of
derivatives (f)                                  (0.01)                     0.00                0.00                     0.06
Other (j)                                        (0.02)                     0.01               (0.02)                    0.03
Tax benefit of stock option exercises (h)        (0.09)                    (0.04)              (0.14)                   (0.07)
Tax effect of total adjustments (i)              (0.01)                    (0.05)              (0.06)                   (0.16)
Adjusted Diluted EPS                        $     0.38               $      0.54          $     1.35              $      0.42

Weighted average diluted shares outstanding     96,508                    83,795              96,193                   82,718

Note: Some of the totals in the table above do not foot due to rounding differences




(a)Non-cash charges related to stock-based compensation programs, which vary
from period to period depending on the timing of awards and performance vesting
conditions.
(b)Reflects write-off of property, equipment and lease related assets on closed
or underperforming stores.
(c)Expenses associated with settlement of significant litigation.
(d)Amortization of the increase in carrying values of finite-lived intangible
assets resulting from the application of purchase accounting following the
acquisition of the Company by affiliates of KKR & Co. Inc.
(e)Amortization of deferred financing costs and other non-cash charges related
to our long-term debt. We adjust for amortization of costs related to the 2025
Notes only when adjustment for these costs is not required in the calculation of
diluted earnings per share according to U.S. GAAP.
(f)Reflects losses (gains) recognized in interest expense on change in fair
value of de-designated hedges.
(g)Other adjustments include amounts that management believes are not
representative of our operating performance (amounts in brackets represent
reductions in Adjusted Operating Income, Adjusted Diluted EPS and Adjusted
EBITDA), including our share of (gains) losses on equity method investments of
$(2.4) million for each of the three and nine months ended October 2, 2021 and
other expenses and adjustments which are primarily related to excess payroll
taxes on stock option exercises, executive severance and relocation.
(h)Tax benefit associated with accounting guidance requiring excess tax benefits
related to stock option exercises to be recorded in earnings as discrete items
in the reporting period in which they occur.
(i)Represents the income tax effect of the total adjustments at our combined
statutory federal and state income tax rates.
(j)Reflects other expenses in (g) above, including the impact of stranded tax
effect of $(2.1) million for the nine months ended October 2, 2021 associated
with our interest rate swaps that matured in 2021.
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Liquidity and Capital Resources
Our primary cash needs are for inventory, payroll, store rent, advertising,
capital expenditures associated with new stores and updating existing stores, as
well as information technology and infrastructure, including our corporate
office, distribution centers, and laboratories. When appropriate, the Company
may utilize excess liquidity towards debt service requirements, including
voluntary debt prepayments, or required interest and principal payments, if any,
as well as repurchases of common stock, based on excess cash flows. We continue
to prioritize cash conservation and prudent use of cash, while safely conducting
normal operations. The most significant components of our operating assets and
liabilities are inventories, accounts receivable, prepaid expenses and other
assets, accounts payable, deferred and unearned revenue and other payables and
accrued expenses. While we have historically exercised prudence in our use of
cash, the COVID-19 pandemic has required us to closely monitor various items
related to cash flow including, but not limited to, cash receipts, cash
disbursements, payment terms and alternative sources of funding. We continue to
be focused on these items in addition to other key measures we use to determine
how our consolidated business and operating segments are performing. We believe
that cash on hand, cash expected to be generated from operations and the
availability of borrowings under our revolving credit facility will be
sufficient to fund our working capital requirements, liquidity obligations,
anticipated capital expenditures, and payments due under our existing debt for
at least the next 12 months. Depending on our liquidity levels, conditions in
the capital markets and other factors, we may from time to time consider the
refinancing or issuance of debt, issuance of equity or other securities, the
proceeds of which could provide additional liquidity for our operations, as well
as further modifications to our term loan where possible. However, our ability
to maintain sufficient liquidity may be affected by numerous factors, many of
which are outside our control. We primarily fund our working capital needs using
cash provided by operations. Our working capital requirements for inventory will
increase as we continue to open additional stores.
As of October 2, 2021, we had $439.1 million in cash and cash equivalents and
$293.6 million of availability under our revolving credit facility, which
includes $6.4 million in outstanding letters of credit.
As of October 2, 2021, we have outstanding $402.5 million aggregate principal of
the 2025 Notes. The 2025 Notes are senior unsecured obligations, and interest on
the 2025 Notes is paid semi-annually. As of October 2, 2021, the 2025 Notes can
be converted by holders. Upon conversion of the 2025 Notes we can choose to
settle in cash, shares or a combination. Based on the initial conversion rate,
the 2025 Notes are convertible into 12.9 million shares of our common stock;
however we reserved for the possible issuance of 16.5 million shares, which is
the maximum amount that could be issued upon conversion. See Note 11. "Earnings
Per Share" for the treatment of earnings per share in relation to the 2025
Notes.
As of October 2, 2021, we had $200.0 million of term loan outstanding under our
credit agreement. We were in compliance with all covenants related to our
long-term debt as of October 2, 2021.
The following table summarizes cash flows provided by (used for) operating
activities, investing activities and financing activities for the periods
indicated:
                                                                           Nine Months Ended
In thousands                                                  October 2, 2021          September 26, 2020
Cash flows provided by (used for):
Operating activities                                        $        233,807          $          203,716
Investing activities                                                 (56,445)                    (40,514)
Financing activities                                                (112,065)                    174,906

Net increase in cash, cash equivalents and restricted cash $ 65,297 $ 338,108




Net Cash Provided by Operating Activities
Cash flows provided by operating activities increased $30.1 million from $203.7
million during the nine months ended September 26, 2020 to $233.8 million for
the nine months ended October 2, 2021. The increase in net cash provided by
operating activities consisted of an increase in net income of $120.8 million,
due primarily to growth in sales during the nine months ended October 2, 2021,
and an increase of non-cash expense items of $4.5 million including an increase
in deferred income taxes of $30.3 million partially offset by a decrease in
asset impairment charges of $19.4 million.
Changes in net working capital and other assets and liabilities used $95.3
million in cash compared to the nine months ended September 26, 2020. Working
capital was most significantly impacted by changes in other liabilities,
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inventories, accounts payable, and other assets. Decreases in other liabilities
during the nine months ended October 2, 2021 used $51.5 million in
year-over-year cash primarily due to decreases in compensation related accruals
of $31.9 million including payment of CARES Act deferred employer payroll taxes,
timing of litigation settlements, and decreases in lease concessions and
deferrals of $9.0 million. Increases in inventories used $27.3 million in
year-over-year cash, primarily due to increased purchases including forward
buys. Decreases in accounts payable during the nine months ended October 2, 2021
used $16.6 million in year-over-year cash, primarily due to timing of payments.
Increases in other assets used $7.9 million in year-over-year cash consisting of
$9.7 million of prepaid tax-related items offset by smaller decreases in other
prepaid and non-current asset balances during the nine months ended October 2,
2021 when compared with the nine months ended September 26, 2020.
Offsetting these items were decreases in accounts receivable, which contributed
$8.4 million in year-over-year cash, primarily reflective of year-over-year
decreases in credit card receivables during the nine months ended October 2,
2021 compared to the same period of 2020.
Net Cash Used for Investing Activities
Net cash used for investing activities increased by $15.9 million, to $56.4
million, during the nine months ended October 2, 2021 from $40.5 million during
the nine months ended September 26, 2020. The increase was primarily due to
increased new store openings, offset partially by proceeds of $2.4 million in
connection with the sale of the Company's equity method investee. Refer to Note
1. "Description of Business and Basis of Presentation" for more information on
the sale. Approximately 80% of our capital spend is related to our expected
growth (i.e., new stores, optometric equipment, additional capacity in our
optical laboratories and distribution centers, and our IT infrastructure,
including omni-channel platform related investments).
Net Cash Provided By (Used For) Financing Activities
Net cash provided by (used for) financing activities decreased $287.0 million,
from $174.9 million provision of cash during the nine months ended September 26,
2020 to $112.1 million use of cash during the nine months ended October 2, 2021.
The decrease in cash provided by financing activities was primarily due to the
prepayment of our term loan long-term debt in the current fiscal year compared
to borrowings of long-term debt partially offset by principal payments in the
prior year. The Company made voluntary term loan prepayments of $117.4 million
during the nine months ended October 2, 2021 compared to proceeds of $548.8
million from the issuance of the 2025 Notes and borrowings on our revolving
credit facility partially offset by principal payments on long-term debt of
$369.3 million during the nine months ended September 26, 2020.
Credit Agreement Amendment
The Company also amended its credit agreement to, among other things, add
customary LIBOR replacement provisions, modify the applicable margins used to
calculate the rate of interest payable on the first lien term loans thereunder,
modify certain financial covenants related to maximum leverage and minimum
interest coverage and remove the LIBOR floor, such that LIBOR shall be deemed to
be no less than 0.00% per annum (instead of 1.00% per annum previously in
effect).
Capitalized terms used but not defined herein shall have the meanings assigned
to such terms in our credit agreement. Pursuant to our credit agreement, the
Company will not permit (i) the Consolidated Total Debt to Consolidated EBITDA
Ratio to be negative or greater than (x) 4.50 to 1.00 with respect to the last
day of the Company's second and third fiscal quarters of 2021 and (y) 4.25 to
1.00 from and after the last day of the Company's fourth fiscal quarter of 2021,
subject to certain step-ups after the consummation of a Material Acquisition, or
(ii) the Consolidated Interest Coverage Ratio of the Company as of the last day
of any fiscal quarter of the Company to be less than 3.00 to 1.00. We were in
compliance with all covenants related to our long-term debt as of October 2,
2021. Refer to Notes 4. "Long-term Debt" and 14. "Subsequent Events" for more
information on our credit agreement and debt balance.
Share Repurchase Authority
Effective November 8, 2021, the Company's board of directors authorized the
Company to repurchase up to $50 million aggregate amount of shares of the
Company's common stock. Repurchases may be made from time to time in the
Company's discretion through one or more open market or privately negotiated
transactions, and pursuant to pre-set trading plans meeting the requirements of
all applicable securities laws and regulations. Shares may be repurchased under
the program through December 30, 2023. The timing and amounts of any such
repurchases will depend on a variety of factors, including the market price of
the Company's shares and general market and economic conditions.
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Off-balance Sheet Arrangements
We follow U.S. GAAP in making the determination as to whether or not to record
an asset or liability related to our arrangements with third parties. Consistent
with current accounting guidance, we do not record an asset or liability
associated with long-term purchase, marketing and promotional commitments, or
commitments to philanthropic endeavors. We have disclosed the amount of future
commitments associated with these items in the 2020 Annual Report on form 10-K.
We are not a party to any other material off-balance sheet arrangements.
Contractual Obligations
There were no material changes outside the ordinary course of business in our
contractual obligations and commercial commitments from those reported in the
2020 Annual Report on Form 10-K.
Critical Accounting Policies and Estimates
Management has evaluated the accounting policies used in the preparation of the
Company's unaudited condensed consolidated financial statements and related
notes and believes those policies to be reasonable and appropriate. Certain of
these accounting policies require the application of significant judgment by
management in selecting appropriate assumptions for calculating financial
estimates. By their nature, these judgments are subject to an inherent degree of
uncertainty. These judgments are based on historical experience, trends in the
industry, information provided by customers and information available from other
outside sources, as appropriate. The most significant areas involving management
judgments and estimates may be found in the 2020 Annual Report on Form 10-K, in
the "Critical Accounting Policies and Estimates" section of "Management's
Discussion and Analysis of Financial Condition and Results of Operations." There
have been no material changes to our critical accounting policies as compared to
the critical accounting policies described in the 2020 Annual Report on Form
10-K, except for the adoption of ASU 2020-06. These changes are discussed in
Note 1. "Description of Business and Basis of Presentation" to our unaudited
condensed consolidated financial statements included in Part I. Item 1. of this
Form 10-Q.
Adoption of New Accounting Pronouncements
The information set forth in Note 1. "Description of Business and Basis of
Presentation" to our unaudited condensed consolidated financial statements under
Part I. Item 1. under the heading "Adoption of New Accounting Pronouncements" of
this Form 10-Q is incorporated herein by reference.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
We have market risk exposure from changes in interest rates. When appropriate,
we use derivative financial instruments to mitigate the risk from such exposure.
A discussion of our accounting policies for derivative financial instruments is
included in Note 3. "Fair Value Measurement" and Note 5. "Interest Rate
Derivatives" to our unaudited condensed consolidated financial statements
included in Part I. Item 1. of this Form 10-Q.
A portion of our debt bears interest at variable rates. If market interest rates
increase, the interest rate on our variable rate debt will increase and will
create higher debt service requirements, which would adversely affect our cash
flow and could adversely impact our results of operations. Our interest rate
collar is intended to mitigate some of the effects of increases in interest
rates.
As of October 2, 2021, $200.0 million of term loan borrowings were subject to
variable interest rates, with a weighted average borrowing rate of 2.5%. An
increase to market rates of 1.0% as of October 2, 2021 would not result in a
material increase to interest expense. Assuming a decrease to market rates of
1.0% as of October 2, 2021, the resulting increase to interest expense related
to the interest rate derivative would be approximately $9 million. For more
information about quantitative and qualitative disclosures about market risk,
please see Item 7A. "Quantitative and Qualitative Disclosures About Market Risk"
in Part II. of the 2020 Annual Report on Form 10-K.

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