Both airlines carried similar numbers of customers domestically last weekend for the start of school holidays in
Both airlines have been putting in place measures to improve their operations and working with airports and suppliers to ensure customer disruptions are minimised over the holiday period.
As international travel continues to pick up,
This means customers can check in and be security screened for their domestic flight in the international terminal and be transferred by bus across the tarmac to the domestic terminal.
Each day up to 1600 customers (and their bags) will use the service making it easier and faster to connect to their domestic flights and help ease congestion in the domestic terminal.
Since April, the airlines have also:
Recruited more than 1000 operational team members, including cabin crew, airport customer service, pilots and engineers. Hundreds of additional contact centre staff have helped reduce
Put more staff on standby to minimise any impact of sick leave or COVID-isolation requirements.
Made operational changes to improve on time performance, such as more dual door boarding for a more efficient experience and spreading flight departure times to ease congestion.
Deployed extra staff to assist at check-in and manage queues.
Put several hundred corporate head office team members on standby to help in baggage areas and check in at
Two additional wide-body
We thank customers for their patience during what is traditionally a very busy time and thank our people for their hard work over these school holidays and beyond.
Advice for customers
As holiday makers prepare for their trips,
Most popular destinations
The most popular domestic destinations for travellers these holidays include Cairns,
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