Sonasoft Corp. announced that their new AI solution with Delaware Electric Cooperative (DEC) went live at 3pm on June 29. The project uses NuGene, Sonasoft’s AI Bot Engine, to predict peak electricity usage. This allows DEC to manage their demand more effectively, and help slash annual operating costs which translates into lower rates for their members. As an electric cooperative, DEC purchases and produces electricity from a variety of sources. The price DEC is charged is based on a number of criteria relating to peak usage. Consequently, they try to control this using Load Control (LC) events and Beat-the-Peak notices. Above all, they want to avoid the risk of so-called Coincident Peak (CP) events, which are especially costly. The AI model ensures DEC never suffers a CP event while also minimizing the number of LC events. On the same day that it went live, the Sonasoft AI system had an immediate success, making a load control recommendation to DEC to send a Beat-the-Peak notification to its members to reduce electric energy usage thereby reducing the load. This aligned with DEC’s existing in-house manual system for predicting peak usage. The Sonasoft AI model has been designed to be easy and intuitive to use. DEC sees a clear dashboard, displaying charts and graphs showing monthly and daily comparisons of actual versus predicted load as well as an hourly 14-day load forecast. They also are presented with precise recommendations on what corrective action to take when it's needed. Sonasoft’s AI solution helps DEC to reduce costs, increase customer satisfaction, and deliver reliable power to all its customers.