Corporate Overview and Strategic Initiatives
Tompkins Financial Corporation ("Tompkins" or the "Company") is headquartered in
Ithaca, New York and is registered as a Financial Holding Company with the
Federal Reserve Board under the Bank Holding Company Act of 1956, as amended.
The Company is a locally oriented, community-based financial services
organization that offers a full array of products and services, including
commercial and consumer banking, leasing, trust and investment management,
financial planning and wealth management, and insurance services. At March 31,
2020, the Company's subsidiaries included: four wholly-owned banking
subsidiaries, Tompkins Trust Company (the "Trust Company"), The Bank of Castile
(DBA Tompkins Bank of Castile), Mahopac Bank (DBA Tompkins Mahopac Bank), VIST
Bank (DBA Tompkins VIST Bank); and a wholly-owned insurance agency subsidiary,
Tompkins Insurance Agencies, Inc. ("Tompkins Insurance"). The trust division of
the Trust Company provides a full array of investment services, including
investment management, trust and estate, financial and tax planning as well as
life, disability and long-term care insurance services. The Company's principal
offices are located at 118 E. Seneca Street, Ithaca, New York, 14850, and its
telephone number is (888) 503-5753. The Company's common stock is traded on the
NYSE American under the symbol "TMP."

The Tompkins strategy centers around our core values and a commitment to
delivering long-term value to our clients, communities, and shareholders. To
achieve this, the Company has developed a variety of strategic initiatives
focused on delivering high quality products and services: a continual focus on
improving operational effectiveness, investing in our people through talent
management and development, maintaining appropriate risk management programs,
and delivering profitable growth across all of our business lines. The Company's
growth strategy includes initiatives to grow organically through our current
businesses, as well as through possible acquisitions of financial institutions,
branches, and financial services businesses. As such, the Company has acquired,
and from time to time considers acquiring, banks, thrift institutions, branch
offices of banks or thrift institutions, or other businesses that would
complement the Company's business or its geographic reach. The Company generally
targets merger or acquisition partners that are culturally similar and have
experienced management and possess either significant market presence or have
potential for improved profitability through financial management, economies of
scale and expanded services.

Business Segments
Banking services consist primarily of attracting deposits from the areas served
by the Company's four banking subsidiaries' 64 banking offices (44 offices in
New York and 20 offices in Pennsylvania) and using those deposits to originate a
variety of commercial loans, consumer loans, real estate loans (including
commercial loans collateralized by real estate), and leases. The Company's
lending function is managed within the guidelines of a comprehensive
Board-approved lending policy. Reporting systems are in place to provide
management with ongoing information related to loan production, loan quality,
concentrations of credit, loan delinquencies, and nonperforming and potential
problem loans. Banking services also include a full suite of products such as
debit cards, credit cards, remote deposit, electronic banking, mobile banking,
cash management, and safe deposit services.

Wealth management services consist of investment management, trust and estate,
financial and tax planning as well as life, disability and long-term care
insurance services. Wealth management services are provided by the Trust Company
under the trade name Tompkins Financial Advisors. Tompkins Financial Advisors
has office locations, and services are available to all customers at the
Company's four subsidiary banks.

Insurance services include property and casualty insurance, employee benefit
consulting, and life, long-term care and disability insurance. Tompkins
Insurance is headquartered in Batavia, New York. Over the years, Tompkins
Insurance has acquired smaller insurance agencies in the market areas serviced
by the Company's banking subsidiaries and successfully consolidated them into
Tompkins Insurance. In the second quarter of 2019, Tompkins Insurance acquired
the Cali Agency, Inc., an insurance agency located in western New York, in a
cash transaction. The Company recorded the following intangible assets as a
result of the acquisition: goodwill ($0.2 million), customer related intangible
($0.2 million) and a covenant-not-to-compete ($0.1 million). The values of the
customer-related intangible and covenant-not-to-compete are being amortized over
15 years and 5 years, respectively. The goodwill is not being amortized but will
be evaluated at least annually for impairment. Tompkins Insurance offers
services to customers of the Company's banking subsidiaries by sharing offices
with The Bank of Castile, Trust Company, and VIST Bank. In addition to these
shared offices, Tompkins Insurance has five stand-alone offices in Western New
York, and one stand-alone office in Tompkins County, New York.

The Company's principal expenses are interest on deposits, interest on borrowings, and operating and general administrative expenses, as well as provisions for credit losses. Funding sources, other than deposits, include borrowings, securities sold under agreements to repurchase, and cash flow from lending and investing activities.


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Competition


Competition for commercial banking and other financial services is strong in the
Company's market areas. In one or more aspects of its businesses, the Company's
subsidiaries compete with other commercial banks, savings and loan associations,
credit unions, finance companies, Internet-based financial services companies,
mutual funds, insurance companies, brokerage and investment banking companies,
and other financial intermediaries. Some of these competitors have substantially
greater resources and lending capabilities and may offer services that the
Company does not currently provide. In addition, many of the Company's non-bank
competitors are not subject to the same extensive Federal regulations that
govern financial holding companies and Federally-insured banks.

Competition among financial institutions is based upon interest rates offered on
deposit accounts, interest rates charged on loans and other credit and service
charges, the quality and scope of the services rendered, the convenience of
facilities and services, and, in the case of loans to commercial borrowers,
relative lending limits. Management believes that a community-based financial
organization is better positioned to establish personalized financial
relationships with both commercial customers and individual households. The
Company's community commitment and involvement in its primary market areas, as
well as its commitment to quality and personalized financial services, are
factors that contribute to the Company's competitiveness. Management believes
that each of the Company's subsidiary banks can compete successfully in its
primary market areas by making prudent lending decisions quickly and more
efficiently than its competitors, without compromising asset quality or
profitability. In addition, the Company focuses on providing unparalleled
customer service, which includes offering a strong suite of products and
services. Although management feels that this business model has caused the
Company to grow its customer base in recent years and allows it to compete
effectively in the markets it serves, we cannot assure you that such factors
will result in future success.
Regulation
Banking, insurance services and wealth management are highly regulated. As a
financial holding company with four community banks, a registered investment
adviser, and an insurance agency subsidiary, the Company and its subsidiaries
are subject to examination and regulation by the Federal Reserve Board ("FRB"),
Securities and Exchange Commission ("SEC"), the Federal Deposit Insurance
Corporation ("FDIC"), the New York State Department of Financial Services,
Pennsylvania Department of Banking and Securities, the Financial Industry
Regulatory Authority, and the Pennsylvania Insurance Department.

OTHER IMPORTANT INFORMATION



The following discussion is intended to provide an understanding of the
consolidated financial condition and results of operations of the Company for
the three months ended March 31, 2020. It should be read in conjunction with the
Company's Audited Consolidated Financial Statements and the notes thereto
included in the Company's Annual Report on Form 10-K for the year ended December
31, 2019, and the Unaudited Condensed Consolidated Financial Statements and
notes thereto included in Part I of this Quarterly Report on Form 10-Q.

In this Report, there are comparisons of the Company's performance to that of a
peer group, which is comprised of the group of 148 domestic bank holding
companies with $3 billion to $10 billion in total assets as defined in the
Federal Reserve's "Bank Holding Company Performance Report" for December 31,
2019 (the most recent report available). Although the peer group data is
presented based upon financial information that is one fiscal quarter behind the
financial information included in this report, the Company believes that it is
relevant to include certain peer group information for comparison to current
quarter numbers.

Forward-Looking Statements
This Quarterly Report on Form 10-Q contains "forward-looking statements" within
the meaning of the Private Securities Litigation Reform Act of 1995. The
statements contained in this Report that are not statements of historical fact
may include forward-looking statements that involve a number of risks and
uncertainties. Forward-looking statements may be identified by use of such words
as "may", "will", "estimate", "intend", "continue", "believe", "expect", "plan",
or "anticipate", and other similar words. Examples of forward-looking statements
may include statements regarding the asset quality of the Company's loan
portfolios; the level of the Company's allowance for credit losses; the
sufficiency of liquidity sources; the Company's exposure to changes in interest
rates; the impact of changes in accounting standards; and trends, plans,
prospects, growth and strategies. Forward-looking statements are made based on
management's expectations and beliefs concerning future events impacting the
Company and are subject to certain uncertainties and factors relating to the
Company's operations and economic environment, all of which are difficult to
predict and many of which are beyond the control of the Company, that could
cause actual results of the Company to differ materially from those expressed
and/or implied by forward-looking statements. The following factors, in addition
to those listed as Risk Factors in Item 1A of our Annual Report on Form 10-K for
the year ended December 31, 2019, and Item 1A in this Quarterly Report on Form
10-Q for the quarter ended March 31, 2020, are among those that could cause
actual results to differ materially from the forward-looking statements: changes
in general economic, market and regulatory conditions; the severity and duration
of the COVID-19 outbreak and the impact of the outbreak (including the
government's response to the outbreak) on economic and financial markets,
potential regulatory actions, and modifications to our operations, products, and
services relating

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thereto; disruptions in our and our customers' operations and loss of revenue
due to pandemics, epidemics, widespread health emergencies, government-imposed
travel/business restrictions, or outbreaks of infectious diseases such as the
COVID-19, and the associated adverse impact on our financial position,
liquidity, and our customers' abilities to repay their obligations to us or
willingness to obtain financial services products from the Company; the
development of an interest rate environment that may adversely affect the
Company's interest rate spread, other income or cash flow anticipated from the
Company's operations, investment and/or lending activities; changes in laws and
regulations affecting banks, bank holding companies and/or financial holding
companies, such as the Dodd-Frank Act and Basel III and the Economic Growth,
Regulatory Relief, and Consumer Protection Act; legislative and regulatory
changes in response to COVID-19 with which we and our subsidiaries must comply,
including the CARES Act and the rules and regulations promulgated thereunder,
and state and local government mandates; technological developments and changes;
the ability to continue to introduce competitive new products and services on a
timely, cost-effective basis; governmental and public policy changes, including
environmental regulation; reliance on large customers; and financial resources
in the amounts, at the times and on the terms required to support the Company's
future businesses.

Critical Accounting Policies
The accounting and reporting policies followed by the Company conform, in all
material respects, to U.S. GAAP and to general practices within the financial
services industry. In the course of normal business activity, management must
select and apply many accounting policies and methodologies and make estimates
and assumptions that lead to the financial results presented in the Company's
consolidated financial statements and accompanying notes. There are
uncertainties inherent in making these estimates and assumptions, which could
materially affect the Company's results of operations and financial position.

Management considers accounting estimates to be critical to reported financial
results if (i) the accounting estimates require management to make assumptions
about matters that are highly uncertain, and (ii) different estimates that
management reasonably could have used for the accounting estimate in the current
period, or changes in the accounting estimate that are reasonably likely to
occur from period to period, could have a material impact on the Company's
financial statements. Management considers the accounting policy relating to the
allowance for credit losses ("allowance" or "ACL"), to be a critical accounting
policy because of the uncertainty and subjectivity involved in this policy and
the material effect that estimates related to this area can have on the
Company's results of operations. On January 1, 2020, the Company adopted ASU
2016-13, "Financial Instruments - Credit Losses (Topic 326): Measurement of
Credit Losses on Financial Instruments," which created material changes to the
Company's existing critical accounting policy that existed at December 31, 2019.

The Company's methodology for estimating the allowance considers available
relevant information about the collectability of cash flows, including
information about past events, current conditions, and reasonable and
supportable forecasts. Refer to "Allowance for Credit Losses" below, Note 5 -
Allowance for Credit Losses, and Note 2 - Basis of Presentation in the
accompanying notes to the unaudited condensed consolidated financial statements
elsewhere in this report for further discussion of the allowance.

For information on the Company's significant accounting policies and to gain a
greater understanding of how the Company's financial performance is reported,
refer to Note 1 - "Summary of Significant Accounting Policies" in the Notes to
Consolidated Financial Statements contained in the Company's Annual Report on
Form 10-K for the year ended December 31, 2019. Refer to "Recently Issued
Accounting Standards" in Management's Discussion and Analysis included in Part I
of this Quarterly Report on Form 10-Q for a discussion of recent accounting
updates.

IMPACT OF, AND RESPONSE TO, COVID-19 PANDEMIC



Economic Environment
In December 2019, a novel coronavirus (COVID-19) was reported in China, and, in
March 2020, the World Health Organization declared it a pandemic. On March 12,
2020, the President of the United States declared the COVID-19 outbreak in the
United States a national emergency. The COVID-19 pandemic has led to
government-mandated closures and stay at home orders across the nation, which
have resulted in deteriorating economic conditions throughout the U.S. The
various government orders issued in response to the pandemic are significantly
impacting the U.S. labor market, consumer spending and business investments.
During March 2020, in response to the deteriorating economic conditions, the
Federal Reserve reduced the federal funds rate 1.5 percentage points, to .00 to
.25 percent. The Federal Reserve also provided a pandemic-related stimulus
package estimated at $4.0 trillion, in order to ease the stress on financial
markets. In addition, the United States Congress passed the Coronavirus Aid,
Relief and Economic Security Act ("CARES Act"), which would provide
approximately $2.5 trillion of support to U.S. citizens and businesses affected
by COVID-19.


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Company Response
The Company has designated a Pandemic Planning Committee, which includes key
individuals across the Company as well as members of Senior Management, to
oversee the Company's response to COVID-19. The Company implemented a number of
risk mitigation measures designed to protect our employees and customers, while
maintaining services for our customers and community. These measures included
restrictions on business travel and establishment of a remote work environment
for most non-customer facing employees. The Company also implemented drive-up
only or by appointment only operations across its branch network. Currently,
over 85% of our workforce is working remotely and we have imposed social
distancing restrictions and provided premium pay for those employees who are
required to be on premise to complete essential to on-site functions. However,
due to the significant uncertainty of the current economic climate, and the
Company's ongoing response to the pandemic and related shutdowns, annual pay
increases for our Company's executive officers (which is comprised of our Senior
Leadership Team members) have been deferred indefinitely.

We incurred limited expense, mainly in technology equipment and software, in
transition to and maintaining a remote work environment. We have adopted
technological and workflow processes which are designed to mitigate the
operations, fraud, and cybersecurity risks related to our remote work
environment, and to date we are not aware of any materially negative impacts
arising from these risks nor on our internal controls.

Tompkins has initiated and participated in a number of credit initiatives to
support employees and customers who have been impacted by the shutdown
associated with the COVID-19 pandemic. For non-executive employees affected by
COVID-19, the Company implemented a low interest loan program. The Company also
implemented a payment deferral program to assist both consumer and business
borrowers that may be experiencing financial hardship due to COVID-19. Our
standard program allows for the deferral of loan payments for up to 90 days and
customers will be able to request a payment deferral until the middle of May
2020; in certain cases and/or where required by applicable law or regulation we
will extend additional deferrals or other accommodations. As of March 31, 2020,
total deferrals attributed to COVID-19 were $377.8 million, representing 994
borrowers or 7.7% of the total loan portfolio. As of April 20, 2020, total
deferrals attributed to COVID-19 were $1.5 billion, representing 2,778 borrowers
or 29.9% of the total loan portfolio. Of that total, 1,139 were retail customers
representing $176.5 million, or 3.6% of total loans, and 1,639 were commercial
customers representing $1.3 billion, or 26.3% of total loans. Loans in deferment
status will continue to accrue interest during the deferment period unless
otherwise classified as nonperforming. The provisions of the CARES Act and
recently issued interagency guidance issued by Federal banking regulators
provided guidance and clarification related to modifications and deferral
programs to assist borrowers who are negatively impacted by the COVID-19
national emergency. The guidance and clarifications detail certain provisions
whereby banks are permitted to make deferrals and modifications to the terms of
a loan which would not require the loan to be reported as a troubled debt
restructuring. In accordance with the CARES Act and the interagency guidance,
the Company elected to adopt the provisions to not report eligible loan
modifications as troubled debt restructurings.

The Company is participating in the U.S. Small Business Administration (SBA)
Paycheck Protection Program ("PPP"). This program provides borrower guarantees
for lenders, and envisions a certain amount of loan forgiveness for loan
recipients who properly utilize funds, all in accordance with the rules and
regulations established by the SBA for the PPP. The SBA's rules, regulations and
guidance with respect to PPP have evolved since the program's inception in early
April, and as of May 7, 2020, the SBA has not yet released final guidance with
respect to loan forgiveness. Borrowers with loan balances which are not forgiven
are obligated to repay such balances over a 2-year term at a rate of 1%
interest, with principal and interest payments deferred for the first six
months. The SBA has stated that it will pay participating lenders fees for
processing PPP loans in the following amounts: 5% for loans of not more than
$350,000; 3% for loans of more than $350,000 and less than $2,000,000; and 1%
for loans of at least $2,000,000. The SBA has also announced that, under limited
circumstances described in the current SBA guidance, these fees will not be
paid, even if the participating lender has approved and processed the PPP loan.
The fees are generally amortized as interest income over the life of the loan,
and would be recognized net of origination costs. The Company began accepting
applications for PPP loans on April 3, 2020, and as of May 10, 2020, has
approved over 2,900 loans totaling about $500 million.

The impact of the COVID-19 pandemic on our results of operation for the three
months ended March 31, 2020 was mainly reflected in our provision for credit
losses. While the Company has not yet experienced any charge-offs related to
COVID-19, our allowance calculation and resulting provision for credit loss
expense are significantly impacted by changes in forecasted economic conditions.
Should economic conditions worsen, the Company could experience further
increases in its required allowance and record additional credit loss expense.
The Company did see some slowdown toward the end of the first quarter in other
areas of our business, including reduced transaction volumes in our card
services business, a decrease in wealth management fees due to the decline in
financial markets, and decreases in certain other fee related income.
As of March 31, 2020, we believe Tompkins was well positioned with a strong
balance sheet and asset quality, capital ratios well above regulatory
requirements, and strong liquidity position. Asset quality measures were strong
and generally in line with

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December 31, 2019, with total nonaccrual loans down 2.4%, and total
nonperforming assets down 2.2%. There was limited impact of COVID-19 reflected
in first quarter numbers, although it is uncertain what the impact on the second
and future quarters will be. As mentioned above, the Company is working with its
customers and implemented a loan deferral program and participates in the PPP.
As of March 31, 2020, the Company had not experienced any significant impact to
our liquidity or funding capabilities as a result of COVID-19. The Company's
participation as a lender in the PPP has been and will continue to be a use of
liquidity; however, the Federal Reserve Bank has provided a lending facility
that may be used by banks to obtain funding specifically for PPP loans. PPP
loans would be pledged as collateral on a bank's borrowings under the Federal
Reserve Bank's designated PPP lending facility.
The extent to which the COVID-19 pandemic will affect our business, results of
operation and financial condition going forward is difficult to predict and
depends on numerous evolving factors. There is currently a great deal of
uncertainty regarding the length of the COVID-19 pandemic and the efficacy of
the extraordinary measures being put in place to address it. The fair value of
certain assets could be impacted by the effects of COVID-19. The carrying value
of goodwill, right-of-use lease assets, and other real estate owned could
decrease, resulting in future impairment losses. Management will continue to
evaluate current economic conditions to determine if a triggering event would
impact the current valuations for these assets. If efforts to contain COVID-19
are not as successful as anticipated, if restrictions on movement last into the
third quarter or beyond, or if the federal government's economic stimulus
packages are ineffective or delayed, the current economic downturn will likely
be much longer and much more severe. The deeper the economic downturn is, and
the longer it lasts, the more it will damage consumer fundamentals and
sentiment. Similarly, an extended global recession due to COVID-19 would weaken
the U.S. recovery and damage business fundamentals. As a result, the pandemic
and its consequences, including responsive measures to manage it, have
negatively impacted, and continue to negatively impact, demand for and
profitability of our products and services, the valuation of our assets, the
ability of borrowers to satisfy obligations, and our ability to meet the needs
of our customers, all of which could have a material adverse effect on our
business and financial performance.
RESULTS OF OPERATION

Performance Summary
Net income for the first quarter of 2020 was $7.9 million or $0.53 diluted
earnings per share, compared to $21.0 million or $1.37 diluted earnings per
share for the same period in 2019. The decrease in net income was primarily due
to the $15.8 million increase in provision for credit loss expense in the first
quarter of 2020. The provision expense for the first quarter of 2020 was $16.3
million, increasing the allowance for credit losses to $52.4 million at March
31, 2020. The increase in the first quarter of 2020 is not a direct result of
specific credit risks currently identified in the loan portfolio; rather, the
increase is mainly driven by current and projected economic conditions resulting
from the ongoing COVID-19 pandemic and related market and economic impacts, as
well as normal adjustments for loan growth, changing loan portfolio and segment
mix, and the adoption of ASU 2016-13.

Return on average assets ("ROA") for the quarter ended March 31, 2020 was 0.48%,
compared to 1.27% for the quarter ended March 31, 2019. Return on average
shareholders' equity ("ROE") for the first quarter of 2020 was 4.71%, compared
to 13.53% for the same period in 2019.

Segment Reporting
The Company operates in the following three business segments, banking,
insurance, and wealth management. Insurance is comprised of property and
casualty insurance services and employee benefit consulting operated under the
Tompkins Insurance Agencies, Inc. subsidiary. Wealth management activities
include the results of the Company's trust, financial planning, and wealth
management services, organized under the Tompkins Financial Advisors brand. All
other activities are considered banking.

Banking Segment
The banking segment reported net income of $5.8 million for the first quarter of
2020, down $13.1 million or 69.3% from net income of $18.9 million for the same
period in 2019.

Net interest income of $53.0 million for the first quarter of 2020 was up $1.1 million or 2.0% from the same period in 2019. The increase in net interest income was mainly a result of a decrease in interest expense resulting from lower market interest rates and a shift in funding mix from borrowings to deposits. Interest income also benefited from loan growth and an asset mix consisting of a greater percentage of loans to total assets.



The provision for credit losses was $16.3 million for the three months ended
March 31, 2020, which was up $15.8 million compared to the same period in 2019.
The increase in provision for credit losses in the first quarter is most notably
due to the rapidly changing economic environment related to the COVID-19
pandemic and reflects the calculation of the allowance for credit losses in
accordance with ASU 2016-13.


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Noninterest income of $7.0 million for the three months ended March 31, 2020 was
down $576,000 or 7.6% compared to the same period in 2019. The decrease in the
three months ended March 31, 2020 over the same period in 2019 was mainly in
card services income, due to a decrease in transaction volume in the first
quarter of 2020, and a one-time incentive payment of $500,000 related to the
Company's merchant card business that was received in the first quarter of 2019.

Noninterest expense of $36.7 million for the first quarter of 2020 was up $1.4 million or 3.9% from the same period in 2019. The increase was mainly attributable to increases in salaries and wages reflecting merit increases awarded in 2019, higher health insurance costs, and higher post-retirement benefit costs.



Insurance Segment
The insurance segment reported net income of $1.2 million for the three months
ended March 31, 2020, which was down $223,000 or 16.1% compared to the first
quarter of 2019. Noninterest income was in line compared to the same period in
2019, as growth in personal and commercial lines were mainly offset by lower
contingency revenues. Noninterest expenses were up $285,000 or 4.5% compared to
the first quarter of 2019. The increase was mainly in salaries and wages and
reflects merit increases awarded in 2019, and an increase in employees.

Wealth Management Segment
The wealth management segment reported net income of $1.0 million for the three
months ended March 31, 2020, which was up $192,000 or 23.6% compared to the
first quarter of 2019. The increase in net income for the three month period
ended March 31, 2020, was attributable to an increase in advisory income and
estate and terminating trust fees. Noninterest expense for the first quarter of
2020 was down 2.2% compared to the same period in 2019. The decrease was mainly
in salary and wages, primarily due to open positions and a decrease in other
incentives.


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Net Interest Income
The following table shows average interest-earning assets and interest-bearing
liabilities, and the corresponding yield or cost associated with each for the
three month periods ended March 31, 2020 and 2019.
Average Consolidated Statements of Condition and Net Interest Analysis (Unaudited)
                                              Quarter Ended                      Quarter Ended
                                             March 31, 2020                      March 31, 2019
                                       Average                           Average
                                       Balance                           Balance                 Average
(Dollar amounts in thousands)           (QTD)      Interest               (QTD)      Interest  Yield/Rate
ASSETS
Interest-earning assets
Interest-bearing balances due from
banks                               $     1,525   $      6     1.58 % $     2,334   $     10        1.74 %
Securities (1)
U.S. Government securities            1,194,754      6,576     2.21 %   1,409,305      8,172        2.35 %
State and municipal (2)                  97,480        666     2.75 %      94,609        626        2.68 %
Other securities (2)                      3,422         36     4.23 %       3,415         41        4.87 %
Total securities                      1,295,656      7,278     2.26 %   1,507,329      8,839        2.38 %
FHLBNY and FRB stock                     26,558        435     6.59 %      48,055        878        7.41 %
Total loans and leases, net of
unearned income (2)(3)                4,914,034     55,906     4.58 %   4,792,607     55,614        4.71 %
Total interest-earning assets         6,237,773     63,625     4.10 %   6,350,325     65,341        4.17 %
Other assets                            435,175                           393,035
Total assets                        $ 6,672,948                       $ 6,743,360
LIABILITIES & EQUITY
Deposits
Interest-bearing deposits
Interest bearing checking,
savings, & money market               3,212,543      4,366     0.55 %   2,940,416      4,470        0.62 %
Time deposits                           680,248      2,833     1.68 %     645,144      2,127        1.34 %
Total interest-bearing deposits       3,892,791      7,199     0.74 %   3,585,560      6,597        0.75 %
Federal funds purchased &
securities sold under agreements to
repurchase                               63,528         36     0.23 %      72,664         44        0.25 %
Other borrowings                        498,428      2,706     2.18 %     993,773      6,044        2.47 %
Trust preferred debentures               17,050        289     6.82 %      16,878        329        7.90 %
Total interest-bearing liabilities    4,471,797     10,230     0.92 %   4,668,875     13,014        1.13 %
Noninterest bearing deposits          1,409,661                         1,338,623
Accrued expenses and other
liabilities                             112,673                           105,131
Total liabilities                     5,994,131                         6,112,629
Tompkins Financial Corporation
Shareholders' equity                    677,394                           629,305
Noncontrolling interest                   1,423                             1,426
Total equity                            678,817                           630,731
Total liabilities and equity        $ 6,672,948                       $ 

6,743,360


Interest rate spread                                           3.18 %                               3.04 %
Net interest income/margin on
earning assets                                      53,395     3.44 %       

52,327 3.34 %



Tax Equivalent Adjustment                             (426 )                            (413 )

Net interest income per
consolidated financial statements                 $ 52,969

$ 51,914




1 Average balances and yields on available-for-sale debt securities are based on
historical amortized cost
2 Interest income includes the tax effects of taxable-equivalent adjustments
using an effective income tax rate of 21% in 2020 and 2019 to increase tax
exempt interest income to taxable-equivalent basis.
3 Nonaccrual loans are included in the average asset totals presented
above. Payments received on nonaccrual loans have been recognized as disclosed
in Note 1 of the Company's consolidated financial statements included in Part 1
of the Company's Annual Report on Form 10-K for the fiscal year ended December
31, 2019.

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Net Interest Income
Net interest income is the Company's largest source of revenue, representing
73.6% of total revenues for the three months ended March 31, 2020, compared to
72.8% for the same period in 2019. Net interest income is dependent on the
volume and composition of interest-earning assets and interest-bearing
liabilities and the level of market interest rates. The above table shows
average interest-earning assets and interest-bearing liabilities, and the
corresponding yield or cost associated with each.

Taxable-equivalent net interest income for the three months ended March 31,
2020, was up $1.1 million or 2.0% over the same period in 2019. The increase
compared to the prior year was mainly due to lower interest expense in the first
three months of 2020, driven by lower market interest rates and deposit growth,
which contributed to a reduction in other borrowings. Additionally, net interest
income benefited from a shift in the composition of average earning assets, with
loans, which carry higher average yields than securities, comprising an
increased percentage of average earning assets. For the three months ended March
31, 2020, average loans represented 78.8% of average earning assets compared to
75.5% for the same period in 2019. Net interest margin for the three months
ended March 31, 2020 was 3.44% compared to 3.34% for the same period in 2019.

Taxable-equivalent interest income for the three months ended March 31, 2020,
was $63.6 million, down 2.6% compared to the same period in 2019. The decrease
in taxable-equivalent interest income was mainly the result of a $112.6 million
or 1.8% decrease in average earnings assets and a decrease in the yield on
average earning assets for the three months ended March 31, 2020 compared to the
same period in 2019. Asset yields in the first quarter of 2020 were impacted by
lower market interest rates. The decrease in average earning assets was mainly
in average securities and was mainly a result of the sale of $152.1 million of
securities in the second quarter of 2019. Average securities balances for the
three months ended March 31, 2020, were down $211.7 million or 14.0%, while the
average yield on securities decreased 12 basis points compared to the same
period in 2019. Average loan balances for the three months ended March 31, 2020,
were up $121.4 million or 2.5% over the first quarter of 2019, however the
average yield on loans for the first quarter of 2020 decreased 13 basis points
compared to the first quarter of 2019.

Interest expense for the three months ended March 31, 2020, decreased by $2.8
million or 21.4% compared to the same period in 2019, driven mainly by lower
market interest rates, an increase in average deposit balances and a decrease of
average other borrowings. Average interest bearing deposits for the first
quarter of 2020 were up $307.2 million or 8.6% compared to the same period in
2019. Average other borrowings for the three months ended March 31, 2020 were
down $495.3 million or 49.8% compared to the same period in 2019, mainly due to
the increase in deposit balances. The average cost of interest bearing deposits
was 0.74% for the first quarter of 2020, compared to 0.75% for the first quarter
of 2019. The average cost of interest bearing liabilities decreased to 0.92% for
the first quarter of 2020 from 1.13% for the first quarter of 2019.

Provision for Credit Losses
The provision for credit losses represents management's estimate of the amount
necessary to maintain the allowance for credit losses at an appropriate level.
The provision for credit losses for the three months ended March 31, 2020 was
$16.3 million which was up $15.8 million compared to the same period in 2019.
The increase in the first quarter of 2020 is not a direct result of specific
credit risks currently identified in the loan portfolio; rather, the increase is
mainly driven by current and projected economic conditions resulting from the
ongoing COVID-19 pandemic and related market and economic impacts, as well as
normal adjustments for loan growth, and changing loan portfolio and segment mix,
and is due to the calculation of the allowance for credit losses in accordance
with ASU 2016-13. The section captioned "Financial Condition - The Allowance for
Credit Losses" below has further details on the allowance for credit losses and
asset quality metrics.

Noninterest Income
Noninterest income was $19.0 million for the first quarter of 2020, which was
down 2.3% compared to the same period prior year. Noninterest income represented
26.4% of total revenue for the three months ended March 31, 2020, compared to
27.2% for the same period in 2019.

Insurance commissions and fees were $8.0 million for the first quarter of 2020,
which is in line with the same period prior year. For the three months ended
March 31, 2020, growth in commercial and personal business lines were offset by
lower contingency income compared to the same period in 2019.


                                       49
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Investment services income of $4.2 million in the first quarter of 2020 was up
$118,000 or 2.9% compared to the first quarter of 2019. Investment services
income includes trust services, financial planning, wealth management services,
and brokerage related services. With fees largely based on the market value and
the mix of assets managed, the general direction of the stock market can have a
considerable impact on fee income. For the first quarter of 2020, the increase
in investment services income was mainly attributable to an increase in advisory
income, as the Company has experienced a higher mix of managed accounts that
carry higher fees and a decrease in lower fee custody account balances, as well
as an increase in estate and terminating trust fees. The fair value of assets
managed by, or in custody of, Tompkins was $3.9 billion at March 31, 2020,
compared to $4.0 billion for the same period in 2019. The fair value at March
31, 2020 includes $1.2 billion of Company-owned securities where Tompkins Trust
Company is custodian.

Card services income of $2.2 million in the first quarter of 2020 was down $607,000 or 21.7% compared to the same period in 2019. Contributing to the decrease from the prior year was a one-time incentive payment of $500,000 (pre-tax) related to our merchant card business received in the first quarter of 2019, and a decrease in transaction volume.



The Company recognized $443,000 of gains on sales/calls of available-for-sale
debt securities in the first quarter of 2020, compared to $12,000 of gains in
the first three months of 2019. The gains include $178,000 of gains on the sales
of available-for-sale debt securities, $251,000 of gains on securities called
during the quarter and $14,000 of realized gains from the change in the fair
value of equity securities. The sales of available-for-sale debt securities were
generally the result of routine portfolio maintenance and interest rate risk
management.

Other income of $2.1 million in the first quarter of 2020 was down 15.1%
compared to the same period in 2019. The decrease in the first quarter of 2020
compared to the first quarter of 2019 was mainly a result of a decrease in the
cash surrender value of bank owned life insurance, which was down $291,000. The
decrease was mainly related to variable life insurance policies; the market
value of the securities underlying these policies was adversely affected by the
downturn in equities markets driven by COVID-19 in the first quarter of 2020.

Noninterest Expense
Noninterest expense was $45.7 million for the first quarter of 2020, up 3.5%
compared to the same period in 2019. Noninterest expense as a percentage of
total revenue for the first quarter of 2020 was 63.6% compared to 62.0% for the
same period in 2019.

Expenses associated with salaries and wages and employee benefits are the
largest component of noninterest expense, representing 61.6% of total
noninterest expense for the three months ended March 31, 2020 and 60.4% for the
three months ended March 31, 2019. Salaries and wages expense for the three
months ended March 31, 2020 was up 6.6% compared to the same period in 2019
driven mainly by an increase in employees, merit increases awarded in 2019, and
other incentives. Other employee benefits expense was relatively flat compared
to the same period in 2019.

Other expense categories, not related to compensation and benefits, for the
three months ended March 31, 2020, were in line with the same period in 2019.
The significant components of other expense are professional fees, technology,
and marketing expenses. Technology expense for the first quarter of 2020 was up
$283,000 or 11.0% over the same period in the prior year, mainly as a result of
investments in strengthening the Company's compliance and information security
infrastructure. Marketing expenses were down $221,000, while professional fees
for the first quarter of 2020 were in line with prior year.

Income Tax Expense
The provision for income taxes was $1.9 million for an effective rate of 19.3%
for the first quarter of 2020, compared to tax expense of $5.6 million and an
effective rate of 21.0% for the same quarter in 2019. The effective rates differ
from the U.S. statutory rate primarily due to the effect of tax-exempt income
from loans, securities and life insurance assets, and the income tax effects
associated with stock based compensation.

FINANCIAL CONDITION



Total assets were $6.7 billion at March 31, 2020, which were in line with
December 31, 2019. Total originated loan balances were $4.7 billion at March 31,
2020 unchanged from year-end 2019. Total acquired loans of $213.5 million were
down $6.6 million or 3.0% from December 31, 2019, due to expected run-off in the
acquired portfolio. Total deposits were up $196.4 million or 3.8% from December
31, 2019. Other borrowings decreased $200.1 million or 30.4% from December 31,
2019, as a result of deposit growth outpacing loan growth in the period.


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Securities



As of March 31, 2020, the Company's securities portfolio was $1.4 billion or
20.07% of total assets, compared to $1.3 billion or 19.3% of total assets at
year-end 2019. The following table details the composition of available-for-sale
debt securities.

Available-for-Sale Debt Securities


                                                    March 31, 2020                     December 31, 2019
(In thousands)                              Amortized Cost      Fair Value       Amortized Cost      Fair Value
U.S. Treasuries                           $          1,745     $     1,750                1,840           1,840
Obligations of U.S. Government sponsored
entities                                           302,086         313,428              367,551         372,488
Obligations of U.S. states and political
subdivisions                                       101,452         102,484               96,668          97,785
Mortgage-backed securities - residential,
issued by
U.S. Government agencies                           171,500         174,515              164,643         164,451
U.S. Government sponsored entities                 739,133         758,027              660,037         659,590
U.S. corporate debt securities                       2,500           2,433                2,500           2,433

Total available-for-sale debt securities $ 1,318,416 $ 1,352,637

$ 1,293,239 $ 1,298,587





The increase in unrealized gains, which reflects the amount that fair value
exceeds amortized cost, related to the available-for-sale debt portfolio was due
primarily to changes in market interest rates during the first three months of
2020. Management's policy is to purchase investment grade securities that on
average have relatively short duration, which helps mitigate interest rate risk
and provides sources of liquidity without significant risk to capital.

The Company evaluates available-for-sale debt securities in unrealized loss
positions at each measurement date to determine whether the decline in the fair
value below the amortized cost basis (impairment) is due to credit-related
factors or noncredit-related factors. Any impairment that is not credit related
is recognized in other comprehensive income, net of applicable taxes.
Credit-related impairment is recognized as an ACL on the balance sheet, limited
to the amount by which the amortized cost basis exceeds the fair value, with a
corresponding adjustment to earnings via credit loss expense.

The Company determined that at March 31, 2020, all impaired available-for-sale
debt securities experienced a decline in fair value below the amortized cost
basis due to noncredit-related factors. In addition, the Company does not intend
to sell other-than-temporarily impaired investment securities that are in an
unrealized loss position until recovery of unrealized losses (which may be until
maturity), and it is not more-likely-than not that the Company will be required
to sell the investment securities, before recovery of their amortized cost
basis, which may be at maturity. Therefore, the Company carried no ACL at March
31, 2020 and there was no credit loss expense recognized by the Company with
respect to the securities portfolio during the three months ended March 31,
2020.


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Loans and Leases Loans and leases as of the end of the first quarter and prior year-end periods were as follows:

March 31, 2020

December 31, 2019


                                                     Total Loans and                                   Total Loans
(In thousands)          Originated      Acquired         Leases         Originated      Acquired        and Leases
Commercial and
industrial
Agriculture            $    95,385     $       0     $     95,385      $   105,786     $       0     $     105,786
Commercial and
industrial other           849,273        38,570          887,843          863,199        39,076           902,275
Subtotal commercial
and industrial             944,658        38,570          983,228          968,985        39,076         1,008,061
Commercial real estate
Construction               167,139         1,311          168,450          212,302         1,335           213,637
Agriculture                186,870           191          187,061          184,701           197           184,898
Commercial real estate
other                    1,980,264       140,675        2,120,939        1,899,645       145,385         2,045,030
Subtotal commercial
real estate              2,334,273       142,177        2,476,450        2,296,648       146,917         2,443,565
Residential real
estate
Home equity                201,231        14,509          215,740          203,894        15,351           219,245
Mortgages                1,158,544        17,429        1,175,973        1,140,572        18,020         1,158,592
Subtotal residential
real estate              1,359,775        31,938        1,391,713        1,344,466        33,371         1,377,837
Consumer and other
Indirect                    11,871             0           11,871           12,964             0            12,964
Consumer and other          60,301           860           61,161           60,661           785            61,446
Subtotal consumer and
other                       72,172           860           73,032           73,625           785            74,410
Leases                      17,046             0           17,046           17,322             0            17,322
Total loans and leases   4,727,924       213,545        4,941,469        4,701,046       220,149         4,921,195
Less: unearned income
and deferred costs and
fees                        (3,647 )           0           (3,647 )         (3,645 )           0            (3,645 )
Total loans and
leases, net of
unearned income and
deferred costs and

fees                   $ 4,724,277     $ 213,545     $  4,937,822      $ 4,697,401     $ 220,149     $   4,917,550



Total loans and leases of $4.9 billion at March 31, 2020 were up $20.3 million
or 0.4% from December 31, 2019. Originated loan balances at March 31, 2020 were
up $26.9 million or 0.6% from year-end 2019. As of March 31, 2020, total loans
and leases represented 73.2% of total assets compared to 73.1% of total assets
at December 31, 2019.

Residential real estate loans, including home equity loans were $1.4 billion at
March 31, 2020, up $13.9 million or 1.0% compared to December 31, 2019, and
comprised 28.2% of total loans and leases at March 31, 2020. Changes in
residential loan balances are impacted by the Company's decision to retain these
loans or sell them in the secondary market due to interest rate considerations.
The Company's Asset/Liability Committee meets regularly and establishes
standards for selling and retaining residential real estate mortgage
originations.

The Company may sell residential real estate loans in the secondary market based
on interest rate considerations. These residential real estate loans are
generally sold to Federal Home Loan Mortgage Corporation ("FHLMC") or State of
New York Mortgage Agency ("SONYMA") without recourse in accordance with standard
secondary market loan sale agreements. These residential real estate loans also
are subject to customary representations and warranties made by the Company,
including representations and warranties related to gross incompetence and
fraud. The Company has not had to repurchase any loans as a result of these
representations and warranties.

During the first three months of 2020 and 2019, the Company retained the vast
majority of residential mortgage loans originated, selling $4.1 million and $8.5
million, respectively, recognizing gains on these sales of $176,000 and $94,000,
respectively. These residential real estate loans were sold without recourse in
accordance with standard secondary market loan sale agreements. When residential
mortgage loans are sold, the Company typically retains all servicing rights,
which provides the Company with a source of fee income. Mortgage servicing
rights totaled $813,000 at March 31, 2020 and $805,000 at December 31, 2019.

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Commercial real estate loans and commercial and industrial loans totaled $2.5
billion and $1.0 billion, respectively, and represented 50.2% and 19.9%,
respectively of total loans as of March 31, 2020. The commercial real estate
portfolio was up 1.3% over year end 2019, while commercial and industrial loans
were down 2.5%. As of March 31, 2020, agriculturally-related loans totaled
$282.4 million or 5.7% of total loans and leases, compared to $290.7 million or
5.9% of total loans and leases at December 31, 2019. Agriculturally-related
loans include loans to dairy farms and crop farms. Agriculturally-related loans
are primarily made based on identified cash flows of the borrower with
consideration given to underlying collateral, personal guarantees, and
government related guarantees. Agriculturally-related loans are generally
secured by the assets or property being financed or other business assets such
as accounts receivable, livestock, equipment or commodities/crops.

The Company has adopted comprehensive lending policies, underwriting standards
and loan review procedures. Management reviews these policies and procedures on
a regular basis. The Company discussed its lending policies and underwriting
guidelines for its various lending portfolios in Note 4 - "Loans and Leases" in
the Notes to Consolidated Financial Statements contained in the Company's Annual
Report on Form 10-K for the year ended December 31, 2019. There have been no
significant changes in these policies and guidelines since the date of that
report. Therefore, both new originations as well as those balances held at March
31, 2020, reflect these policies and guidelines. The Company's Board of
Directors approves the lending policies at least annually. The Company
recognizes that exceptions to policy guidelines may occasionally occur and has
established procedures for approving exceptions to these policy guidelines.
Management has also implemented reporting systems to monitor loan originations,
loan quality, concentrations of credit, loan delinquencies and nonperforming
loans and potential problem loans.

The Company's loan and lease customers are located primarily in the New York and
Pennsylvania communities served by its four subsidiary banks. Although operating
in numerous communities in New York State and Pennsylvania, the Company is still
dependent on the general economic conditions of these states and the local
economic conditions of the communities within those states in which the Company
does business. The suspension of business activities in our market area has led
to a significant increase in unemployment rates and has had a negative effect on
our market area, and there is a great deal of uncertainty regarding how long
those conditions will continue to exist. Because these developments commenced
late in the first quarter of 2020, and because the public health effects of
COVID-19 are generally expected to peak later this year in the communities in
which we operate, the economic consequences of the pandemic on our market area
generally and on the Company in particular are difficult to quantify.

Allowance for Credit Losses



During the first quarter of 2020, the Company adopted ASU No. 2016-13 -
Financial Instruments - Credit Losses, also known as CECL. The below tables
represents the allowance for credit losses calculated under the new accounting
guidance as of March 31, 2020, and the prior period tables use the incurred loss
methodology calculation used prior to adoption. The tables provide, as of the
dates indicated, an allocation of the allowance for credit losses for inherent
loan losses by type. The allocation is neither indicative of the specific
amounts or the loan categories in which future charge-offs may occur, nor is it
an indicator of future loss trends. The allocation of the allowance for credit
losses to each category does not restrict the use of the allowance to absorb
losses in any category.

(In thousands)               3/31/2020
Allowance for credit losses
Commercial and industrial   $    11,665
Commercial real estate           22,446
Residential real estate          16,330
Consumer and other                1,883
Finance leases                       80
Total                       $    52,404



                                       53

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(In thousands)                             12/31/2019
Allowance for originated loans and leases
Commercial and industrial                 $     10,541
Commercial real estate                          21,557
Residential real estate                          6,360
Consumer and other                               1,356
Total                                     $     39,814

Allowance for acquired loans
Commercial and industrial                 $          0
Commercial real estate                              51
Residential real estate                             21
Consumer and other                                   6
Total                                     $         78




As a result of the adoption of ASC 326, the Company recorded a net
cumulative-effect adjustment reducing the allowance for credit losses by $2.5
million from $39.9 million at December 31, 2019, to $37.4 million at January 1,
2020. As of March 31, 2020, the total allowance for credit losses was $52.4
million. The $15.0 million increase in the allowance at March 31, 2020, compared
to January 1, 2020 was mainly due to a $16.3 million increase in the provision
expense driven by changes in economic conditions and forecasts related to the
impact of COVID-19, including forecasts of significantly slower economic growth
and higher unemployment. The Company had net charge-offs of $1.2 million in the
first quarter of 2020, which included a write-down on one large credit in the
commercial real estate portfolio.

Asset quality metrics remained favorable at March 31, 2020, with lower levels of
nonperforming loans and leases than at December 31, 2019. Loans
internally-classified Special Mention or Substandard were flat compared to
December 31, 2019. Nonperforming loans and leases were down $742,000 or 2.4%
from year end 2019 and represented 0.62% of total loans at March 31, 2020
compared to 0.64% at December 31, 2019. The allowance for credit losses covered
170.74% of nonperforming loans and leases as of March 31, 2020, compared to
126.90% at December 31, 2019.

The Company's allowance for credit losses totaled $52.4 million at March 31,
2020, which represented 1.06% of total loans, up compared to 0.81% at December
31, 2019, and 0.84% at March 31, 2019.

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Activity in the Company's allowance for credit losses during the first three
months of 2020 and 2019 is illustrated in the table below.
Analysis of the Allowance for Credit Losses
(In thousands)                                       3/31/2020          

3/31/2019

Average loans outstanding during period $ 4,914,035 $ 4,792,607 Allowance at December 31, 2019

                             39,892           

43,410


Impact of adopting ASC 326                                 (2,534 )         

0


Balance of allowance at beginning of year                  37,358                  0
LOANS CHARGED-OFF:
Commercial and industrial                                       1                380
Commercial real estate                                      1,290              3,343
Residential real estate                                         2                 18
Consumer and other                                            137                  0
Finance leases                                                  0                180
Total loans charged-off                          $          1,430   $          3,921
RECOVERIES OF LOANS PREVIOUSLY CHARGED-OFF:
Commercial and industrial                                      16                 59
Commercial real estate                                         18                  7
Residential real estate                                        79                233
Consumer and other                                             69                 95
Finance Leases                                                  0                  0
Total loans recoveries                           $            182   $            394
Net loans charged-off                                       1,248              3,527
Additions to allowance for credit losses charged
to operations                                              16,294           

445


Balance of allowance at end of period            $         52,404   $       

40,328


Allowance for credit losses as a percentage of
total loans and leases                                       1.06 %             0.84 %
Annualized net charge-offs on loans to average
total loans and leases during the period                     0.10 %         

0.30 %





Net loan and lease charge-offs for the quarter ended March 31, 2020 were $1.2
million compared to $3.5 million at March 31, 2019. The first quarter of 2020
included a write-down on one credit in the commercial real estate portfolio for
$1.2 million, compared to the first quarter of 2019, which included a $3.1
million write-down on one credit, also in the commercial real estate portfolio.

The provision for credit losses was $16.3 million for the three months ended
March 31, 2020, compared to $445,000 for the same period in 2019. The provision
expense for credit losses is based upon the Company's quarterly evaluation of
the appropriateness of the allowance for credit losses. The increase in the
provision expense over March 31, 2019 is mainly a result of the economic
forecasts and other model assumptions impacted by the current economic shut down
related to the COVID-19 pandemic.

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Analysis of Past Due and Nonperforming Loans
(In thousands)                                     3/31/2020       12/31/2019       3/31/2019
Loans 90 days past due and accruing
Commercial and industrial                        $         0     $          0     $         0
Consumer and other                                         0                0               0
Total loans 90 days past due and accruing        $         0     $          0     $         0
Nonaccrual loans
Commercial and industrial                              2,049            2,335           1,933
Commercial real estate                                 9,698           10,789           3,742
Residential real estate                               11,544           10,882          11,833
Consumer and other                                       265              275             236
Total nonaccrual loans                           $    23,556     $     24,281     $    17,744
Troubled debt restructurings not included above        7,137            7,154           5,234
Total nonperforming loans and leases             $    30,693     $     31,435     $    22,978
Other real estate owned                                  466              428           1,595
Total nonperforming assets                       $    31,159     $     31,863     $    24,573
Allowance as a percentage of nonperforming loans
and leases                                            170.74 %         126.90 %        175.51 %
Total nonperforming loans and leases as
percentage of total loans and leases                    0.62 %           0.64 %          0.48 %
Total nonperforming assets as percentage of
total assets                                            0.46 %           0.47 %          0.36 %



1 The December 31, 2019, and March 31, 2019 columns in the above table exclude
$794,000, and $1.2 million, respectively, of acquired loans that are 90 days
past due and accruing interest. At December 31, 2019 and March 31, 2019,
purchased credit-impaired ("PCI") loans were excluded from past due and
non-accrual loans reported because they continued to earn interest income from
the accretable yield at the pool level. The PCI loan pools are accounted for as
PCD loans (on a loan level basis with a related allowance for credit losses)
under the CECL standard adopted at January 1, 2020 and reported in the past due
loans and non-accrual loans in the table above at March 31, 2020.

Nonperforming assets include nonaccrual loans, troubled debt restructurings
("TDR"), and foreclosed real estate/other real estate owned. Total nonperforming
assets of $31.2 million at March 31, 2020 were down $704,000 or 2.2% compared to
December 31, 2019, and up $6.6 million or 26.8% compared to March 31, 2019.
Nonperforming assets represented 0.46% of total assets at March 31, 2020, down
from 0.47% at December 31, 2019, and up from 0.36% at March 31, 2019. The
Company's ratio of nonperforming assets to total assets continues to compare
favorably to our peer group's most recent ratio of 0.56% at December 31, 2019.

Loans are considered modified in a TDR when, due to a borrower's financial
difficulties, the Company makes a concession(s) to the borrower that it would
not otherwise consider and the borrower could not obtain elsewhere. These
modifications may include, among others, an extension of the term of the loan,
and granting a period when interest-only payments can be made, with the
principal payments made over the remaining term of the loan or at maturity. TDRs
are included in the above table within the following categories: "loans 90 days
past due and accruing", "nonaccrual loans", or "troubled debt restructurings not
included above". Loans in the latter category include loans that meet the
definition of a TDR but are performing in accordance with the modified terms and
therefore classified as accruing loans. At March 31, 2020, the Company had $8.2
million in TDRs, and of that total $1.1 million were reported as nonaccrual and
$7.1 million were considered performing and included in the table above.

For customers affected by COVID-19, the Company implemented a loan payment
deferral program to assist both consumer and business borrowers that may be
experiencing financial hardship due to COVID-19. The current program allows for
deferral of payments of principal and interest for up to 90 days and customers
will be able to request a payment deferral through the middle of May 2020; in
certain cases and/or where required by applicable law or regulation, we will
permit additional deferrals or other accommodation. The provisions of the CARES
Act and recently issued interagency guidance issued by Federal banking
regulators provided guidance and clarification related to modifications and
deferral programs to assist borrowers who are negatively impacted by the
COVID-19 national emergency. The guidance and clarifications detail certain
provisions whereby banks are permitted to make deferrals and modifications to
the terms of a loan which would not require the loan to be reported as a
troubled debt restructuring. In accordance with the CARES Act and the
interagency guidance, the Company elected to adopt the provisions to not report
eligible loan modifications as troubled debt restructurings."

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In general, the Company places a loan on nonaccrual status if principal or
interest payments become 90 days or more past due and/or management deems the
collectability of the principal and/or interest to be in question, as well as
when required by applicable regulations. Although in nonaccrual status, the
Company may continue to receive payments on these loans. These payments are
generally recorded as a reduction to principal, and interest income is recorded
only after principal recovery is reasonably assured.

The ratio of the allowance to nonperforming loans and leases (loans past due 90
days and accruing, nonaccrual loans and restructured troubled debt) was 170.74%
at March 31, 2020, compared to 126.90% at December 31, 2019, and 175.51% at
March 31, 2019. The Company's nonperforming loans and leases are mostly made up
of collateral dependent impaired loans with limited exposure or loans that
require limited specific reserve due to the level of collateral available with
respect to these loans and/or previous charge-offs.

Management reviews the loan portfolio continuously for evidence of potential
problem loans and leases. Potential problem loans and leases are loans and
leases that are currently performing in accordance with contractual terms, but
where known information about possible credit problems of the related borrowers
causes management to have doubt as to the ability of such borrowers to comply
with the present loan payment terms and may result in such loans and leases
becoming nonperforming at some time in the future. Management considers loans
and leases classified as Substandard, which continue to accrue interest, to be
potential problem loans and leases.

The Company, through its internal loan review function, identified 32 commercial
relationships from the originated portfolio and 5 commercial relationships from
the acquired portfolio totaling $38.9 million and $469,000, respectively at
March 31, 2020 that were potential problem loans. At December 31, 2019, the
Company had identified 34 relationships totaling $42.6 million in the originated
portfolio and 7 relationships totaling $1.4 million in the acquired portfolio
that were potential problem loans. Of the 32 commercial relationships in the
originated portfolio at March 31, 2020 that were Substandard, there were 12
relationships that equaled or exceeded $1.0 million, which in aggregate totaled
$34.7 million, the largest of which was $8.7 million. Of the 5 commercial
relationships from the acquired loan portfolio at March 31, 2020 that were
Substandard, there were no relationships that equaled or exceeded $1.0 million.
The Company continues to monitor these potential problem relationships; however,
management cannot predict the extent to which continued weak economic conditions
or other factors may further impact borrowers. These loans remain in a
performing status due to a variety of factors, including payment history, the
value of collateral supporting the credits, and personal or government
guarantees. These factors, when considered in the aggregate, give management
reason to believe that the current risk exposure on these loans does not warrant
accounting for these loans as nonperforming. However, these loans do exhibit
certain risk factors, which have the potential to cause them to become
nonperforming. Accordingly, management's attention is focused on these credits,
which are reviewed on at least a quarterly basis.

Capital



Total equity was $682.6 million at March 31, 2020, an increase of $19.5 million
or 3.0% from December 31, 2019. The increase reflects a decline in accumulated
other comprehensive losses partially offset by a decrease in additional paid-in
capital.

Additional paid-in capital declined from $338.5 million at December 31, 2019, to
$333.7 million at March 31, 2020. The decrease was primarily attributable to a
$5.6 million aggregate purchase price related to the Company's repurchase and
retirement of 71,288 shares of its common stock during the first quarter of 2020
pursuant to its publicly announced stock repurchase plan and $1.2 million
related to stock based compensation, partially offset by $0.2 million related to
the exercise of stock options and $0.2 million related to the Company's director
deferred compensation plan. Retained earnings increased by $1.8 million from
$370.5 million at December 31, 2019, to $372.3 million at March 31, 2020,
reflecting net income of $8.0 million less dividends paid of $7.8 million and
the net cumulative effect adjustment related to the adoption of ASU 2016-13 of
$1.7 million. Accumulated other comprehensive loss decreased from a net loss of
$43.6 million at December 31, 2019, to a net loss of $21.3 million at March 31,
2020, reflecting a $21.8 million increase in unrealized gains on
available-for-sale debt securities due to changes in market rates coupled with a
$0.5 million decrease related to post-retirement benefit plans.

In connection with the effectiveness of the Basel III Capital Rules on January
1, 2015, the Company elected to opt-out of the requirement to include most
components of other comprehensive income in regulatory capital. Accordingly,
amounts reported as accumulated other comprehensive income/loss related to net
unrealized gain or loss on available-for-sale debt securities and the funded
status of the Company's defined benefit post-retirement benefit plans do not
increase or reduce regulatory capital and are not included in the calculation of
risk-based capital and leverage ratios.

Cash dividends paid in the first three months of 2020 totaled approximately $7.8
million or $0.52 per common share, representing 98.0% of year to date 2020
earnings through March 31, 2020, and were up 4.0% over cash dividends of $7.7
million or $0.50 per common share paid in the first three months of 2019.


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The Company and its subsidiary banks are subject to various regulatory capital
requirements administered by Federal bank regulatory agencies. Failure to meet
minimum capital requirements can initiate certain mandatory and possibly
additional discretionary actions by regulators that, if undertaken, could have a
direct material adverse effect on the Company's business, results of operation
and financial condition. Under capital adequacy guidelines and the regulatory
framework for prompt corrective action (PCA), banks must meet specific
guidelines that involve quantitative measures of assets, liabilities, and
certain off-balance-sheet items as calculated under regulatory accounting
practices. Capital amounts and classifications of the Company and its subsidiary
banks are also subject to qualitative judgments by regulators concerning
components, risk weightings, and other factors. Quantitative measures
established by regulation to ensure capital adequacy require the maintenance of
minimum amounts and ratios of common equity Tier 1 capital, Total capital and
Tier 1 capital to risk-weighted assets, and of Tier 1 capital to average assets.
Management believes that the Company and its subsidiary banks meet all capital
adequacy requirements to which they are subject.

In addition to setting higher minimum capital ratios, the Basel III Capital
Rules introduced a capital conservation buffer, which must be added to each of
the minimum capital ratios and is designed to absorb losses during periods of
economic stress. The capital conservation buffer was phased in over a 3-year
period that began on January 1, 2016, and was fully phased-in on January 1, 2019
at 2.5%.

The following table provides a summary of the Company's capital ratios as of
March 31, 2020.
REGULATORY CAPITAL ANALYSIS
                                                             Minimum Capital Required
                                                                 - Basel III Fully          Well Capitalized
March 31, 2020                              Actual                   Phased-In                 Requirement

(dollar amounts in thousands) Amount Ratio Amount

    Ratio        Amount       Ratio
Total Capital (to risk weighted
assets)                             $ 677,746      13.62 %   $    522,370      10.50 %   $  497,495      10.00 %
Tier 1 Capital (to risk weighted
assets)                               624,220      12.55 %        422,871       8.50 %      397,996       8.00 %
Tier 1 Common Equity (to risk
weighted assets)                      607,142      12.20 %        348,246       7.00 %      323,372       6.50 %
Tier 1 Capital (to average assets)    624,220       9.53 %        262,070   

4.00 % 327,587 5.00 %





As of March 31, 2020, the Company's capital ratios exceeded the minimum required
capital ratios plus the fully phased-in capital conservation buffer, and the
minimum required capital ratios for well capitalized institutions. The capital
levels required to be considered well capitalized, presented in the above table,
are based upon prompt corrective action regulations, as amended to reflect the
changes under Basel III Capital Rules.

Total capital as a percent of risk weighted assets increased to 13.6% at March
31, 2020, compared with 13.5% as of December 31, 2019. Tier 1 capital as a
percent of risk weighted assets decreased from 12.7% at the end of 2019 to 12.6%
as of March 31, 2020. Tier 1 capital as a percent of average assets was 9.5% at
March 31, 2020, which is down from 9.6% at December 31, 2019. Common equity tier
1 capital was 12.2% at the end of the first quarter of 2020, down from 12.3% at
the end of 2019.

As of March 31, 2020, the capital ratios for the Company's subsidiary banks also
exceeded the minimum required capital ratios plus the required conservation
buffer, the minimum required capital ratios plus the fully phased-in capital
conservation buffer, and the minimum required capital ratios for well
capitalized institutions.

In the first quarter of 2020, U.S. Federal regulatory authorities issued an
interim final rule that provides banking organizations that adopt CECL during
the 2020 calendar year with the option to delay for two years the estimated
impact of CECL on regulatory capital relative to regulatory capital determined
under the prior incurred loss methodology, followed by a three-year transition
period to phase out the aggregate amount of the capital benefit provided during
the initial two-year delay (i.e., a five-year transition in total). In
connection with our adoption of CECL on January 1, 2020, we have elected to
utilize the five-year CECL transition.

Deposits and Other Liabilities



Total deposits of $5.4 billion at March 31, 2020 were up $196.4 million or 3.8%
from December 31, 2019. The increase from year-end was primarily in checking,
money market and savings balances, which collectively were up $193.1 million or
6.3% from year end 2019. The majority of the increase was in municipal money
market deposit balances. Noninterest bearing deposits and time deposits were
down $30.6 million or 2.1% and up $33.9 million or 5.0%, respectively, from
year-end 2019.


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The most significant source of funding for the Company is core deposits. The
Company defines core deposits as total deposits less time deposits of $250,000
or more, brokered deposits and municipal money market deposits and reciprocal
deposit relationships with municipalities. Core deposits were up by $38.8
million or 0.90% from year-end 2019, to $4.3 billion at March 31, 2020. Core
deposits represented 80.0% of total deposits at March 31, 2020, compared to
82.3% of total deposits at December 31, 2019.

The Company uses both retail and wholesale repurchase agreements. Retail
repurchase agreements are arrangements with local customers of the Company, in
which the Company agrees to sell securities to the customer with an agreement to
repurchase those securities at a specified later date. Retail repurchase
agreements totaled $69.0 million at March 31, 2020, and $60.3 million at
December 31, 2019. Management generally views local repurchase agreements as an
alternative to large time deposits.

The Company's other borrowings totaled $458.0 million at March 31, 2020, down
$200.1 million or 30.4% from $658.1 million at December 31, 2019. Borrowings
decreased primarily due to seasonal deposit growth from year-end 2019.
Borrowings at March 31, 2020 included $29.0 million in FHLB overnight advances,
$415.0 million of FHLB term advances, and a $14.0 million advance from a bank.
Borrowings at year-end 2019 included $239.1 million in overnight advances from
FHLB, $415.0 million of FHLB term advances, and a $4.0 million advance from a
bank. Of the $415.0 million in FHLB term advances at March 31, 2020, $265.0
million is due in over one year.

Liquidity



As of March 31, 2020, the Company had not experienced any significant impact to
our liquidity or funding capabilities as a result of the COVID-19 pandemic. The
Company is participating in the PPP under the CARES Act. The Federal Reserve
Bank has provided a lending facility that may be used by banks to obtain funding
specifically for PPP loans. PPP loans would be pledged as collateral on any of
the Bank's borrowings under the Federal Reserve Bank's PPP lending facility. In
April 2020, the Company had an increase in deposits and actively increased
liquid assets to further strengthen the Company's position so that the Company
can continue to serve our customers during these uncertain times. The Company
has a long-standing liquidity plan in place that is designed to ensure that
appropriate liquidity resources are available to fund the balance sheet.
Additionally, given the uncertainties related to the impact of the COVID-19
crisis on liquidity, the Company has confirmed the availability of funds at the
FHLB of NY and FHLB of Pittsburgh, completed actions required to activate
participation in the Federal Reserve Bank PPP lending facility, and confirmed
availability of Federal Fund lines with correspondent bank partners.

The objective of liquidity management is to ensure the availability of adequate
funding sources to satisfy the demand for credit, deposit withdrawals, and
business investment opportunities. The Company's large, stable core deposit base
and strong capital position are the foundation for the Company's liquidity
position. The Company uses a variety of resources to meet its liquidity needs,
which include deposits, cash and cash equivalents, short-term investments, cash
flow from lending and investing activities, repurchase agreements, and
borrowings. The Company's Asset/Liability Management Committee monitors asset
and liability positions of the Company's subsidiary banks individually and on a
combined basis. The Committee reviews periodic reports on liquidity and interest
rate sensitivity positions. Comparisons with industry and peer groups are also
monitored. The Company's strong reputation in the communities it serves, along
with its strong financial condition, provides access to numerous sources of
liquidity as described below. Management believes these diverse liquidity
sources provide sufficient means to meet all demands on the Company's liquidity
that are reasonably likely to occur.

Core deposits, discussed above under "Deposits and Other Liabilities", are a
primary and low cost funding source obtained primarily through the Company's
branch network. In addition to core deposits, the Company uses non-core funding
sources to support asset growth. These non-core funding sources include time
deposits of $250,000 or more, brokered deposits, municipal money market
deposits, reciprocal deposits, bank borrowings, securities sold under agreements
to repurchase, overnight and term advances from the FHLB and other funding
sources. Rates and terms are the primary determinants of the mix of these
funding sources. Non-core funding sources of $1.6 billion at March 31, 2020
decreased $33.8 million or 2.1% as compared to year end 2019. The decrease in
non-core funding sources reflects mainly a decrease in overnight borrowings with
the FHLB compared to year-end 2019. Non-core funding sources, as a percentage of
total liabilities, were 26.5% at March 31, 2020, compared to 27.1% at December
31, 2019.

Non-core funding sources may require securities to be pledged against the
underlying liability. Securities carried at $1.1 billion at March 31, 2020 and
at $1.2 billion at December 31, 2019, were either pledged or sold under
agreements to repurchase. Pledged securities represented 81.2% of total
securities at March 31, 2020, compared to 89.7% of total securities at December
31, 2019.

Cash and cash equivalents totaled $115.3 million as of March 31, 2020 which decreased from $138.0 million at December 31, 2019. Short-term investments, consisting of securities due in one year or less, decreased from $108.1 million at December 31, 2019, to $64.0 million at March 31, 2020.


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Cash flow from the loan and investment portfolios provides a significant source
of liquidity. These assets may have stated maturities in excess of one year, but
have monthly principal reductions. Total mortgage-backed securities, at fair
value, were $932.5 million at March 31, 2020 compared with $824.0 million at
December 31, 2019. Outstanding principal balances of residential mortgage loans,
consumer loans, and leases totaled approximately $1.5 billion at March 31, 2020,
down $12.2 million or 0.8% compared with year end 2019. Aggregate amortization
from monthly payments on these assets provides significant additional cash flow
to the Company.

The Company's liquidity is enhanced by ready access to national and regional
wholesale funding sources including Federal funds purchased, repurchase
agreements, brokered deposits, and FHLB advances. Through its subsidiary banks,
the Company has borrowing relationships with the FHLB and correspondent banks,
which provide secured and unsecured borrowing capacity. At March 31, 2020, the
unused borrowing capacity on established lines with the FHLB was $1.5 billion.

As members of the FHLB, the Company's subsidiary banks can use certain unencumbered mortgage-related assets and securities to secure additional borrowings from the FHLB. At March 31, 2020, total unencumbered residential mortgage loans and securities were $1.0 billion. Additional assets may also qualify as collateral for FHLB advances upon approval of the FHLB.

Newly Adopted Accounting Standards



ASU No. 2016-13, "Financial Instruments - Credit Losses (Topic 326): Measurement
of Credit Losses on Financial Instruments." ASU 2016-13 requires the measurement
of all expected credit losses for financial assets held at the reporting date
based on historical experience, current conditions, and reasonable and
supportable forecasts and requires enhanced disclosures related to the
significant estimates and judgments used in estimating credit losses, as well as
the credit quality and underwriting standards of an organization's portfolio. In
addition, ASU 2016-13 amends the accounting for credit losses on
available-for-sale debt securities and purchased financial assets with credit
deterioration. ASU 2016-13 was effective for the Company on January 1, 2020.
Upon adoption, a cumulative effect adjustment for the change in the allowance
for credit losses was recognized in retained earnings.  The cumulative-effect
adjustment to retained earnings, net of taxes, is comprised of the impact to the
allowance for credit losses on outstanding loans and leases and the impact to
the liability for off-balance sheet commitments. The Company adopted ASU 2016-13
on January 1, 2020 using the modified retrospective approach. Results for the
periods beginning after January 1, 2020 are presented under Accounting Standards
Codification ("ASC") 326, while prior period amounts continue to be reported in
accordance with previously applicable US GAAP. The Company recorded a net
increase of retained earnings of $1.7 million, upon adoption. The transition
adjustment includes a decrease in the allowance for credit losses on loans of
$2.5 million, and an increase in the allowance for credit losses on off-balance
sheet credit exposures of $0.4 million, net of the corresponding decrease in
deferred tax assets of $0.4 million.

The Company adopted ASU 2016-13 using the prospective transition approach for
financial assets purchased with credit deterioration ("PCD") that were
previously classified as purchased credit impaired ("PCI") and accounted for
under ASC 310-30. In accordance with the standard, the Company did not reassess
whether PCI assets met the criteria of PCD assets as of the date of adoption.
The remaining discount on the PCD assets was determined to be related to
noncredit factors and will be accreted into interest income on a level-yield
method over the life of the loans.

ASU 2017-04, "Intangibles - Goodwill and Other (Topic 350) - Simplifying the
Test for Goodwill Impairment." ASU 2017-04 eliminates Step 2 from the goodwill
impairment test which required entities to compute the implied fair value of
goodwill. Under ASU 2017-04, an entity should perform its annual, or interim,
goodwill impairment test by comparing the fair value of a reporting unit with
its carrying amount. An entity should recognize an impairment charge for the
amount by which the carrying amount exceeds the reporting unit's fair value;
however, the loss recognized should not exceed the total amount of goodwill
allocated to that reporting unit. ASU 2017-04 was effective for the Company on
January 1, 2020 and did not have a material impact on our consolidated financial
statements.

ASU 2018-13, "Fair Value Measurement (Topic 820) - Disclosure Framework-Changes
to the Disclosure Requirements for Fair Value Measurement." ASU 2018-13 modifies
the disclosure requirements on fair value measurements in Topic 820. The
amendments in this update remove disclosures that no longer are considered cost
beneficial, modify/clarify the specific requirements of certain disclosures, and
add disclosure requirements identified as relevant. ASU 2018-13 was effective
for the Company on January 1, 2020, and did not have a significant impact on our
consolidated financial statements.

ASU 2018-15, "Intangibles - Goodwill and Other - Internal-Use Software (Subtopic
350-40) - Customer's Accounting for Implementation Costs Incurred in a Cloud
Computing Arrangement That Is a Service Contract." ASU 2018-15 clarifies certain
aspects of ASU 2015-05, "Customer's Accounting for Fees Paid in a Cloud
Computing Arrangement," which was issued in April 2015. Specifically, ASU
2018-15 aligns the requirements for capitalizing implementation costs incurred
in a hosting arrangement

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that is a service contract with the requirements for capitalizing implementation
costs incurred to develop or obtain internal-use software (and hosting
arrangements that include an internal-use software license). ASU 2018-15 does
not affect the accounting for the service element of a hosting arrangement that
is a service contract. ASU 2018-15 was effective for the Company on January 1,
2020, and did not have a significant impact on our consolidated financial
statements.

Accounting Standards Pending Adoption



ASU 2018-14, "Compensation - Retirement Benefits-Defined Benefit Plans-General
(Subtopic 715-20)." ASU 2018-14 amends and modifies the disclosure requirements
for employers that sponsor defined benefit pension or other post-retirement
plans. The amendments in this update remove disclosures that no longer are
considered cost beneficial, clarify the specific requirements of disclosures,
and add disclosure requirements identified as relevant. ASU 2018-14 will be
effective for us on January 1, 2021, with early adoption permitted, and is not
expected to have a significant impact on our consolidated financial statements.

ASU No 2019-12, "Income Taxes (Topic 740): Simplifying the Accounting for Income
Taxes." ASU 2019-12 removes certain exceptions to the general principles in
Topic 740 in Generally Accepted Accounting Principles. ASU 2019-12 is effective
for public entities for fiscal years beginning after December 15, 2020, with
early adoption permitted. Tompkins is currently evaluating the potential impact
of ASU 2019-12 on our consolidated financial statements.

ASU 2020-03 "Codification Improvements to Financial Instruments." ASU 2020-03
revised a wide variety of topics in the Codification with the intent to make the
Codification easier to understand and apply by eliminating inconsistencies and
providing clarifications. ASU 2020-03 was effective immediately upon its release
in March 2020 and did not have a significant impact on our consolidated
financial statements.

ASU No. 2020-04, "Reference Rate Reform (Topic 848): Facilitation of the Effects
of Reference Rate Reform on Financial Reporting." The amendments in this update
provide optional guidance for a limited period of time to ease the potential
burden in accounting for (or recognizing the effects of) reference rate reform
on financial reporting. It provides optional expedients and exceptions for
applying generally accepted accounting principles to contracts, hedging
relationships, and other transactions affected by reference rate reform if
certain criteria are met. The amendments in this update are effective for all
entities as of March 12, 2020 through December 31, 2022. Tompkins is currently
evaluating the potential impact of ASU 2020-04 on our consolidated financial
statements.

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