Zscaler, Inc. announced that Coats Group PLC is adopting the Zscaler Zero Trust Exchange cloud platform to secure its Industry 5.0 transformation. With its deployment, UK-headquartered Coats will implement Zscaler for Users and Zscaler for IoT/OT as the company builds its security service edge (SSE) ecosystem. This SSE ecosystem will provide 18,000 employees secure access to Information Technology (IT) and Operational Technology (OT) systems, including its manufacturing locations and R&D facilities across six continents.

For its deployment, Coats is implementing multiple fully-integrated Zero Trust Exchange user protection and digital experience monitoring (DEM) services. This includes flagship Zscaler Internet Access™ (ZIA™), for supplying employees and contractors with streamlined, secure connectivity to the internet and SaaS applications such as Microsoft 365. Coats is also adopting Zscaler Private Access (ZPA), for high-performance, virtual private network (VPN)-free secure access to private applications residing in its data centers and hosted in public clouds.

To keep application performance and user experiences high, Coats is also investing in Zscaler Digital Experience (ZDX), for proactively detecting access issues before they affect remote or in-office users, applications, or workloads, and for rapidly troubleshooting complaints. Coats also expects to increase efficiency and reduce overhead costs by improving help desk efficiency.