TUCOWS, INC. QUARTERLY KPI SUMMARY

Operating Statistics

(Amounts in thousands)

QUARTERLY

YTD

ANNUAL

Q1/20

Q4/19

Q3/19

Q2/19

Q1/19

2020

2019

2018

TING MOBILE

Mobile Accounts under management

153.6

159.7

166.2

157.3

153.6

159.7

162.6

159.9

Mobile Accounts under management - Net additions (deactivations)

(6.1)

(6.5)

8.9

(2.6)

(6.1)

(2.9)

(3.4)

(2.6)

Mobile Subscriptions under management

271.7

289.1

293.8

280.3

271.7

289.1

296.3

284.0

Mobile Subscriptions under management - Net additions (deactivations)

(17.6)

(4.7)

13.5

(3.7)

(17.6)

(7.2)

14.0

(12.3)

Mobile Account churn

3.17%

3.66%

3.36%

2.79%

2.83%

3.17%

3.16%

2.95%

TING INTERNET

Internet Subscribers under management4

11.6

10.2

9.5

8.8

11.6

10.2

7.0

7.7

Internet Subscribers under management - Net additions5

0.6

0.7

0.7

1.1

0.7

0.6

3.2

2.5

Passed Addresses1,4

62.6

53.4

50.0

44.3

38.5

62.6

53.4

33.2

Passed Addresses - Net additions5

2.8

3.4

5.7

5.8

5.3

2.8

20.2

15.6

Serviceable Addresses2,4

45.4

36.4

34.2

33.5

31.8

45.4

36.4

28.1

Serviceable Addresses - Net additions5

2.6

2.2

0.7

1.7

3.7

2.6

8.3

12.1

Fiber Capital Expenditures3

$7,600

$8,000

$8,500

$9,050

$6,900

$7,600

$32,450

$25,100

DOMAIN SERVICES

Domains under management

23,895

23,773

23,858

25,010

23,895

23,773

23,309

25,207

Total new, renewed and transferred-in domain name registrations provisioned

4,756

4,119

4,227

4,377

4,756

17,285

17,358

4,562

1Defined as premises to which Ting has constructed the fiber network but does not yet have the capability to provide an active customer connection.

2Defined as premises to which Ting has the capability to provide an active customer connection in a service area.

3The Company's life-to-date Fiber capex investment since February 2015 is $97.3 million, including $6.7 million related to the acquisition of Blue Ridge Websoft, LLC in 2015 and $4.7 million for Cedar Holdings Group in 2020. 4The Company acquired Cedar Holdings Group on January 1, 2020 which increased the opening Internet subscribers by 790 and Passed Addresses and Serviceable Addresses by 6,400, respectively.

5The increase in acquired Internet Subscribers, Passed Addresses, and Serviceable Addresses from Cedar Holdings Group are not included in the Q1 Net Additions.

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Tucows Inc. published this content on 07 May 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 07 May 2020 21:28:01 UTC