USA Technologies, a cashless payments and software services company that provides end-to-end technology solutions for the self-service retail market, has launched its Remote Price Change, a new feature for its Seed software suite, according to a press release. The product will debut free for the month of July.

The feature enables customers to make pricing updates on compatible machines, remotely, anytime, anywhere. Currently, operators can spend up to $100 per trip sending a service technician to manually update prices at a machine between getting to the machine, time spent on location, as well as fuel costs.

In addition, some operators' machines charge product prices that are different than what is being recorded in the operator's vending management system which can cause discrepancies between actual collections and expected collections in the operators' accounting system, an error that can cause lost revenue, by charging a lower product price than intended. Finding the incongruities has to be done manually, and once again expend staff time that can be spent doing something more productive.

This new feature enables customers with RPC permissions to update mismatched prices on their compatible DEX-only vending machines. If the desired price is different from displayed DEX, or actual price, the Seed software will display an alert. This is the Price Exception Alert, which tells operators of all the product coils where the price in Seed is different than the price sent from the last DEX report, thereby preventing lost revenue from sales due to price discrepancies.

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