Unless the context otherwise requires, references in this Quarterly Report on
Form 10-Q to "we", "us", "our", "CBIZ" or the "Company" shall mean CBIZ, Inc., a
Delaware corporation, and its operating subsidiaries.
The following discussion is intended to assist in the understanding of our
financial position at June 30, 2021 and December 31, 2020, results of operations
for the three and six months ended June 30, 2021 and 2020, and cash flows for
the six months ended June 30, 2021 and 2020, and should be read in conjunction
with the condensed consolidated financial statements and related notes included
elsewhere in this Quarterly Report on Form 10-Q and with our Annual Report on
Form 10-K for the year ended December 31, 2020. This discussion and analysis
contains forward-looking statements and should also be read in conjunction with
the disclosures and information contained in "Forward-Looking Statements"
included elsewhere in this Quarterly Report on Form 10-Q and in "Item 1A. Risk
Factors" included in the Annual Report on Form 10-K for the year ended
December 31, 2020.
OVERVIEW
We provide professional business services, products and solutions that help our
clients grow and succeed by better managing their finances and employees. These
services are provided to businesses of various sizes, as well as individuals,
governmental entities and not-for-profit enterprises throughout the United
States and parts of Canada. We deliver integrated services through three
practice groups: Financial Services, Benefits and Insurance Services, and
National Practices. Refer to Note 12, Segment Disclosures, to the accompanying
condensed consolidated financial statements for a general description of
services provided by each practice group.
Refer to the Annual Report on Form 10-K for the year ended December 31, 2020 for
further discussion of our business and strategies, as well as the external
relationships and regulatory factors that currently impact our operations.
EXECUTIVE SUMMARY
Revenue for the three months ended June 30, 2021 increased by $41.7 million, or
17.6%, to $278.6 million from $236.9 million for the same period in 2020.
Same-unit revenue increased by approximately $24.8 million, or 10.5%. Revenue
from newly acquired operations, net of divestitures, contributed $16.9 million,
or 7.1%, of incremental revenue for the three months ended June 30, 2021 as
compared to the same period in 2020.
Revenue for the six months ended June 30, 2021 increased by $65.0 million, or
12.6%, to $579.4 million from $514.4 million for the same period in
2020.Same-unit revenue increased by approximately $34.8 million, or 6.8%.
Revenue from newly acquired operations, net of divestitures, contributed $30.2
million, or 5.9%, of incremental revenue for the six months ended June 30, 2021
as compared to the same period in 2020. A detailed discussion of revenue by
practice group is included under "Operating Practice Groups".
Income from continuing operations was $8.6 million, or $0.16 per diluted share,
in the second quarter of 2021, compared to $21.5 million, or $0.39 per diluted
share, in the second quarter of 2020. For the first half of 2021, income from
continuing operations was $58.8 million, or $1.09 per diluted share, compared to
$58.3 million, or $1.05 per diluted share, for the same period in 2020. Refer to
"Results of Operations - Continuing Operations" for a detailed discussion of the
components of income from continuing operations.
Strategic Use of Capital
Our first priority for use of capital is to make strategic acquisitions. We also
have the financing flexibility and the capacity to actively repurchase shares of
our common stock. We believe that repurchasing shares of our common stock can be
a prudent use of our financial resources, and that investing in our stock is an
attractive use of capital and an efficient means to provide value to our
stockholders. We have completed four acquisitions for $43.1 million in cash and
$4.1 million in our common stock. We also repurchased 2.1 million shares of our
common stock at a total cost of approximately $66.5 million in the first half of
2021. Refer to Note 11, Business Combinations, to the accompanying condensed
consolidated financial statements for further discussion on acquisitions.
During the first quarter of 2021, the CBIZ Board of Directors authorized the
purchase of up to 5.0 million shares of our common stock under our Share
Repurchase Program (the "Share Repurchase Program"), which may be suspended or
discontinued at any time and expires on April 1, 2022. The shares may be
purchased in the open market, in privately negotiated transactions, or pursuant
to Rule 10b5-1 trading plans, which may include purchases
                                       22
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from our employees, officers and directors, in accordance with the Securities
and Exchange Commission (the "SEC") rules. CBIZ management will determine the
timing and amount of the transactions based on its evaluation of market
conditions and other factors.
RESULTS OF OPERATIONS - CONTINUING OPERATIONS
Revenue
The following tables summarize total revenue for the three and six months ended
June 30, 2021 and 2020 (in thousands except percentages).

                                                             Three Months Ended June 30,
                                                     % of                        % of           $            %
                                       2021          Total         2020          Total        Change       Change
Financial Services                  $ 186,589        67.0  %    $ 154,083        65.0  %    $ 32,506       21.1  %
Benefits and Insurance Services        82,620        29.7  %       73,940        31.2  %       8,680       11.7  %
National Practices                      9,439         3.3  %        8,920         3.8  %       519          5.8  %
Total CBIZ                          $ 278,648       100.0  %    $ 236,943       100.0  %    $ 41,705       17.6  %



                                                               Six Months Ended June 30,
                                                      % of                        % of          $            %
                                        2021          Total         2020         Total        Change       Change
 Financial Services                  $ 390,738        67.4  %    $ 342,860       66.6  %    $ 47,878       14.0  %

Benefits and Insurance Services 169,859 29.3 % 153,552


     29.9  %      16,307       10.6  %
 National Practices                     18,781         3.3  %       17,986        3.5  %         795        4.4  %
 Total CBIZ                          $ 579,378       100.0  %    $ 514,398        100  %    $ 64,980       12.6  %

A detailed discussion of same-unit revenue by practice group is included under


                          "Operating Practice Groups."
Non-qualified Deferred Compensation Plan
We sponsor a non-qualified deferred compensation plan, under which a CBIZ
employee's compensation deferral is held in a rabbi trust and invested
accordingly as directed by the employee. Income and expenses related to the
non-qualified deferred compensation plan are included in "Operating expenses",
"Gross margin" and "Corporate general and administrative expenses" and are
directly offset by deferred compensation gains or losses in "Other income,
(expense) net" in the accompanying Condensed Consolidated Statements of
Comprehensive Income. The non-qualified deferred compensation plan has no impact
on "Income from continuing operations before income tax expense" or diluted
earnings per share from continuing operations.
Operating Expenses
                                                                   Three Months Ended June 30,
                                                                                       $                    %
                                                2021               2020              Change               Change
                                                               (In thousands, except percentages)
Operating expenses                          $ 236,934          $ 209,016          $  27,918                   13.4  %
Operating expenses % of revenue                  85.0  %            88.2  %
Operating expenses excluding deferred
compensation                                $ 230,173          $ 196,784          $  33,389                   17.0  %

Operating expenses excluding deferred


  compensation % of revenue                      82.6  %            83.1  %


                                       23
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                                                                    Six Months Ended June 30,
                                                                                       $                    %
                                                2021               2020              Change               Change
                                                               (In thousands, except percentages)
Operating expenses                          $ 460,905          $ 408,843          $  52,062                   12.7  %
Operating expenses % of revenue                  79.6  %            79.5  %
Operating expenses excluding deferred
compensation                                $ 449,528          $ 411,411          $  38,117                    9.3  %

Operating expenses excluding deferred


  compensation % of revenue                      77.6  %            80.0  %



Three months ended June 30, 2021 compared to June 30, 2020. Total operating
expenses for the second quarter of 2021 increased by $27.9 million, or 13.4%, to
$236.9 million as compared to $209.0 million in the second quarter of 2020. The
non-qualified deferred compensation plan increased operating expenses by $6.8
million in the second quarter of 2021, and by $12.2 million during the same
period in 2020. Excluding the non-qualified deferred compensation expenses,
operating expenses would have been $230.2 million and $196.8 million, or 82.6%
and 83.1%% of revenue, for the second quarter of 2021 and 2020, respectively.

The majority of our operating expenses relate to personnel costs, which includes
(i) salaries and benefits, (ii) commissions paid to producers, (iii) incentive
compensation, and (iv) stock-based compensation. Excluding the impact of
deferred compensation, operating expense increased during the second quarter of
2021 as compared to the same period in 2020, primarily driven by $27.5 million
higher personnel costs, $1.5 million higher travel and entertainment costs, $1.0
million higher marketing expenses, as well as $3.0 million higher other
discretionary spending. Personnel costs are discussed in further detail under
"Operating Practice Groups".

Six months ended June 30, 2021 compared to June 30, 2020. Total operating
expenses for the six months ended June 30, 2021 increased by $52.1 million, or
12.7%, to $460.9 million as compared to $408.8 million in the same period of
2020. The non-qualified deferred compensation plan added $11.4 million of
expenses for the six months ended June 30, 2021, but decreased operating
expenses by $2.6 million during the same period in 2020. Excluding the impact of
deferred compensation, operating expense increase was primarily attributed to
personnel costs increase of $41.1 million, offset by $4.1 million lower travel
and entertainment costs, and $3.0 million lower bad debt expense. Other
discretionary spending increased approximately $4.0 million to support business
activities.
Corporate General & Administrative ("G&A") Expenses
                                                                   Three Months Ended June 30,
                                                                                        $                    %
                                                2021                2020              Change               Change
                                                               (In thousands, except percentages)
G&A expenses                               $    13,816          $  11,161          $   2,655                   23.8  %
G&A expenses % of revenue                          5.0  %             4.7  %
G&A expenses excluding deferred
compensation                               $    12,966          $   9,687          $   3,279                   33.8  %
G&A expenses excluding deferred
compensation % of revenue                          4.7  %             4.1  %


                                                                    Six Months Ended June 30,
                                                                                        $                    %
                                                2021                2020              Change               Change
                                                               (In thousands, except percentages)
G&A expenses                               $   28,299           $  21,649          $   6,650                   30.7  %
G&A expenses % of revenue                         4.9   %             4.2  %
G&A expenses excluding deferred
compensation                               $   26,953           $  21,979          $   4,974                   22.6  %
G&A expenses excluding deferred
compensation % of revenue                         4.7   %             4.3  %



                                       24

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Three months ended June 30, 2021 compared to June 30, 2020. The increase in G&A
expenses excluding deferred compensation is primarily due to higher personnel
costs of $2.3 million and $0.8 million higher expense for professional services.

Six months ended June 30, 2021 compared to June 30, 2020. The increase in G&A
expenses excluding deferred compensation is primarily due to higher personnel
costs of $3.7 million and $1.2 million higher expenses for professional
services.
Legal Settlement, net
Three and six months ended June 30, 2021 compared with June 30, 2020. On June
24, 2021, we reached a settlement agreement with University of Pittsburgh
Medical Center (UPMC) pertaining a lawsuit filed in the U.S. District Court for
the Western District of Pennsylvania. Under the terms of the settlement
agreement, we will pay a total settlement amount of $41.5 million, the impact of
which will be mitigated by available errors and omissions insurance proceeds. As
a result, we recorded a settlement loss of $30.5 million for the three and six
months ended June 30, 2021.
Other Income (Expense), Net
                                                        Three Months Ended June 30,
                                                                               $            %
                                               2021             2020        Change       Change
                                                    (In thousands, except percentages)
      Interest expense                    $     (959)        $ (2,074)     $ 1,115       (53.8) %

      Gain on sale of operations, net          6,385               57      

 6,328            N/M

      Other income, net (1)                    8,373           13,336       (4,963)      (37.2) %
      Total other income, net             $   13,799         $ 11,319      $ 2,480            N/M



                                                         Six Months Ended June 30,
                                                                               $             %
                                               2021             2020         Change       Change
                                                    (In thousands, except percentages)
     Interest expense                    $   (1,836)         $ (3,193)     $  1,357       (42.5) %

     Gain on sale of operations, net          6,385               152         6,233            N/M

     Other income (expense), net (2)         13,162            (2,464)       15,626            N/M

Total other income (expense), net $ 17,711 $ (5,505) $ 23,216

            N/M



(1) Other income, net includes a net gain of $7.6 million in the second quarter
of 2021, compared to a net gain of $13.7 million for the same period in 2020,
associated with the value of investments held in a rabbi trust related to the
deferred compensation plan. The adjustments to the investments held in a rabbi
trust related to the deferred compensation plan are offset by a corresponding
increase or decrease to compensation expense, which is recorded as "Operating
expenses" and "G&A expenses." The deferred compensation plan has no impact on
"Income from continuing operations before income tax expense" or diluted
earnings per share from continuing operations.

(2) Other income (expense), net includes a net gain of $12.7 million during the
six months ended June 30, 2021, compared to a net loss of $2.9 million for the
same period in 2020, associated with the value of investments held in a rabbi
trust related to the deferred compensation plan. The adjustments to the
investments held in a rabbi trust related to the deferred compensation plan are
offset by a corresponding increase or decrease to compensation expense, which is
recorded as "Operating expenses" and "G&A expenses." The deferred compensation
plan has no impact on "Income from continuing operations before income tax
expense" or diluted earnings per share from continuing operations.
Interest Expense
Three and six months ended June 30, 2021 compared with June 30, 2020. Our
primary financing arrangement is the 2018 credit facility. During the three
months ended June 30, 2021, our average debt balance and interest rate
                                       25
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was $164.6 million and 1.95%, compared to $260.8 million and 2.39% for the same
period of 2020. During the six months ended June 30, 2021, our average debt
balance and interest rate was $146.5 million and 1.95% compared to $203.0
million and 2.43% for the same period of 2020. The decrease in interest expense
for the three and six months ended June 30, 2021 as compared to the same periods
in 2020 was primarily driven by lower average debt balances. Our indebtedness is
further discussed in Note 4, Debt and Financing Arrangements, to the
accompanying condensed consolidated financial statements.
Gain on Sale of Operations, Net
Three and six months ended June 30, 2021 compared with June 30, 2020. We sold a
small book of business and a business unit in the Benefits and Insurance
practice group during the first half of 2021. Total proceeds from the sales were
$9.8 million. Net gain from the sale was approximately $6.4 million.
Other Income (Expense), Net
Three and six months ended June 30, 2021 compared with June 30, 2020. For the
second quarter of 2021, other income, net includes a net gain of $7.6 million
associated with the non-qualified deferred compensation plan. For the same
period in 2020, other income, net includes a net gain of $13.7 million
associated with the non-qualified deferred compensation plan.
For the first half of 2021, other income (expense), net, includes a net gain of
$12.7 million associated with the non-qualified deferred compensation plan. For
the same period in 2020, other income (expense), net, includes a net loss of
$2.9 million associated with the non-qualified deferred compensation plan.
Income Tax Expense
                                                Three Months Ended June 30,
                                                                      $             %
                                       2021            2020         Change       Change
                                            (In thousands, except percentages)

             Income tax expense   $     2,616       $ 6,607       $ (3,991)      (60.4) %
             Effective tax rate          23.3  %       23.5  %


                                                 Six Months Ended June 30,
                                                                       $            %
                                       2021            2020          Change       Change
                                             (In thousands, except

percentages)


              Income tax expense   $   18,588       $ 20,060       $ (1,472)      (7.3) %
              Effective tax rate         24.0  %        25.6  %


Three and six months ended June 30, 2021 compared with June 30, 2020. The
effective tax rate for the second quarter of 2021 was 23.3%, compared to an
effective tax rate of 23.5% for the comparable period in 2020. The effective tax
rate for the first half of 2021 was 24.0%, compared to an effective tax rate of
25.6% for the same period in 2020. The decrease in the effective tax rate year
over year was primarily due to a larger tax benefit recognized in the current
year related to stock-based compensation.

Operating Practice Groups
We deliver our integrated services through three practice groups: Financial
Services, Benefits and Insurance Services, and National Practices. A description
of these groups' operating results and factors affecting their businesses is
provided below.
Same-unit revenue represents total revenue adjusted to reflect comparable
periods of activity for acquisitions and divestitures. Divested operations
represent operations that did not meet the criteria for treatment as
discontinued operations.
                                       26
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Financial Services
                                                 Three Months Ended June 30,
                                                                        $            %
                                        2021            2020          Change       Change
                                              (In thousands, except percentages)
            Revenue
            Same-unit               $ 173,755       $ 153,402       $ 20,353       13.3  %
            Acquired businesses        12,834               -         12,834
            Divested operations             -             681           (681)
            Total revenue           $ 186,589       $ 154,083       $ 32,506       21.1  %
            Operating expenses        150,920         127,417         23,503       18.4  %
            Gross margin            $  35,669       $  26,666       $  9,003       33.8  %
            Gross margin percent         19.1  %         17.3  %


                                                  Six Months Ended June 30,
                                                                        $            %
                                        2021            2020          Change       Change
                                              (In thousands, except percentages)
            Revenue
            Same-unit               $ 369,754       $ 340,922       $ 28,832        8.5  %
            Acquired businesses        20,984               -         20,984
            Divested operations             -           1,938         (1,938)
            Total revenue           $ 390,738       $ 342,860       $ 47,878       14.0  %
            Operating expenses        292,666         266,015         26,651       10.0  %
            Gross margin            $  98,072       $  76,845       $ 21,227       27.6  %
            Gross margin percent         25.1  %         22.4  %



Three months ended June 30, 2021 compared to June 30, 2020
Revenue
The Financial Services practice group revenue for the three months ended
June 30, 2021 grew by 21.1% to $186.6 million from $154.1 million during the
same period in 2020. Same-unit revenue grew by $20.4 million, or 13.3%, across
all service lines, primarily driven by those units that provide traditional
accounting and tax-related services, which increased $10.3 million, and those
units that provide project-oriented advisory services, which increased by $8.0
million, as well as moderate growth of $1.9 million in government healthcare
compliance business. The impact of acquired businesses, net of divestitures,
contributed $12.2 million, or 6.5% of 2021 revenue.
We provide a range of services to affiliated CPA firms under joint referral and
administrative service agreements ("ASAs"). Fees earned under the ASAs are
recorded as revenue in the accompanying Condensed Consolidated Statements of
Comprehensive Income and were approximately $45.2 million and $39.7 million for
the three months ended June 30, 2021 and 2020, respectively.
Operating Expenses
Operating expenses increased by $23.5 million, or 18.4%, as compared to the same
period last year. The increase in operating expense was primarily attributed to
higher personnel costs of $20.8 million, or 13.8%, with acquisitions
contributing approximately $8.9 million to the increase in personnel costs. In
addition, travel and entertainment, professional services, and other
discretionary spending increased by approximately $1.7 million. The increase in
personnel costs was offset by $0.5 million lower bad debt expense. Operating
expense as a percentage of revenue decreased to 80.9% for the quarter ended
June 30, 2021 from 82.7% of revenue for the prior year quarter.

Six months ended June 30, 2021 compared to June 30, 2020
Revenue
Revenue for the six months ended June 30, 2021 grew by 14.0% to $390.7 million
from $342.9 million during the same period in 2020. Same-unit revenue grew by
$28.8 million, or 8.5%, across all service lines, primarily driven by
                                       27
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those units that provide traditional accounting and tax-related services, which
increased $18.2 million, and those units that provide project-oriented advisory
services, which increased by $7.0 million, as well as an increase of $3.3
million in government healthcare compliance business. The impact of acquired
businesses, net of divestitures, contributed $19.0 million, or 4.9% of 2021
revenue.
Fees earned under the ASAs, as described above, were approximately $100.0
million and $92.4 million for the six months ended June 30, 2021 and 2020,
respectively.
Operating Expenses
Operating expenses increased by $26.7 million, or 10.0%, as compared to the same
period last year. The increase in operating expenses was primarily attributed to
higher personnel costs of $31.1 million, or 10.6%, with acquisitions
contributing approximately $13.1 million to the increase in personnel costs. The
increase in personnel costs was offset by $2.0 million lower travel and
entertainment spending and $2.8 million lower bad debt expense. In the first
half of 2020, due to the COVID-19 pandemic, we recorded bad debt expense of $2.0
million, which did not recur in 2021. Operating expense as a percentage of
revenue decreased to 74.9% during the six months ended June 30, 2021 from 77.6%
of revenue during the same period in 2020.
Benefits and Insurance Services
                                                 Three Months Ended June 30,
                                                                         $           %
                                         2021            2020         Change       Change
                                              (In thousands, except percentages)
            Revenue
            Same-unit               $    77,574       $ 73,677       $ 3,897        5.3  %
            Acquired businesses           5,046              -         5,046
            Divested operations               -            263          (263)
            Total revenue           $    82,620       $ 73,940       $ 8,680       11.7  %
            Operating expenses           67,776         61,283         6,493       10.6  %
            Gross margin            $    14,844       $ 12,657       $ 2,187       17.3  %
            Gross margin percent           18.0  %        17.1  %


                                                  Six Months Ended June 30,
                                                                        $            %
                                        2021            2020          Change       Change
                                              (In thousands, except percentages)
            Revenue
            Same-unit               $ 158,250       $ 153,110       $  5,140        3.4  %
            Acquired businesses        11,609                         11,609
            Divested operations             -             442           (442)
            Total revenue           $ 169,859       $ 153,552       $ 16,307       10.6  %
            Operating expenses        134,709         126,506          8,203        6.5  %
            Gross margin            $  35,150       $  27,046       $  8,104       30.0  %
            Gross margin percent         20.7  %         17.6  %



Three months ended June 30, 2021 compared to June 30, 2020
Revenue
The Benefits and Insurance Services practice group revenue increased by $8.7
million, or 11.7%, to $82.6 million during the three months ended June 30, 2021
compared to $73.9 million for the same period in 2020. The increase was
primarily driven by the property and casualty and human capital management
service lines as well as growth in our project based services. Acquired
businesses, net of divestitures, contributed $4.8 million in incremental revenue
for the three months ended June 30, 2021. Same-unit revenue increased by $3.9
million, or 5.3% when compared to the same period in 2020.
Operating Expenses
                                       28
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Operating expenses increased by $6.5 million, or 10.6%, when compared to the
same period last year. The increase in operating expense was mostly attributable
to higher personnel costs of $4.3 million, or 6.3%, primarily related to
acquired businesses, which contributed $3.3 million of the increase in personnel
costs. In addition, travel and entertainment and other discretionary spending
increased by $1.4 million to support increased business activities. Operating
expense as a percentage of revenue decreased to 82.0% for the quarter ended
June 30, 2021 from 82.9% of revenue for the same period in 2020.
Six months ended June 30, 2021 compared to June 30, 2020
Revenue
The Benefits and Insurance Services practice group revenue increased by $16.3
million, or 10.6%, to $169.9 million during the six months ended June 30, 2021
compared to $153.6 million for the same period in 2020, primarily driven by
acquired businesses, net of divestitures, which contributed $11.2 million in
incremental revenue. Same-unit revenue increased by $5.1 million, or 3.4% when
compared to the same period in 2020, primarily driven by growth property and
casualty, employee benefits, and human capital management service lines as well
as our project based services.
Operating Expenses
Operating expenses increased by $8.2 million, or 6.5%, when compared to the same
period last year. The increase in operating expense was mostly attributable to
higher personnel costs of $7.2 million, or 5.3%, primarily related to acquired
businesses, which contributed $6.6 million of the increase in personnel costs,
as well as $1.2 million in other discretionary spending to support increased
business activities. The increase in personnel costs was offset by $1.0 million
lower travel and entertainment spending. Operating expense as a percentage of
revenue decreased to 79.3% during the six months ended June 30, 2021 from 82.4%
of revenue for the same period in 2020.
National Practices
                                                 Three Months Ended June 30,
                                                                          $           %
                                       2021                 2020        Change      Change
                                             (In thousands, except percentages)

           Same-unit revenue      $    9,439             $ 8,920       $  519        5.8  %
           Operating expenses          8,487               7,990          497        6.2  %
           Gross margin           $      952             $   930       $   22        2.4  %
           Gross margin percent         10.1   %            10.4  %


                                                  Six Months Ended June 30,
                                                                         $           %
                                         2021             2020         Change      Change
                                              (In thousands, except

percentages)


             Same-unit revenue      $    18,781        $ 17,986       $  795        4.4  %
             Operating expenses          17,028          16,273          755        4.6  %
             Gross margin           $     1,753        $  1,713       $   40        2.3  %
             Gross margin percent           9.3   %         9.5  %



Three and six months ended June 30, 2021 compared with June 30, 2020
Revenue and Operating Expenses
The National Practices group is primarily driven by a cost-plus contract with a
single client, which has existed since 1999. The cost-plus contract is a
five-year contract with the most recent renewal through December 31, 2023.
Revenues from this single client accounted for approximately 75% of the National
Practice group's revenue. During the three and six months ended June 30, 2021,
revenue increased by $0.5 million, or 5.8%, and increased by $0.8 million, or
4.4%, respectively, while operating expenses increased by $0.5 million, or 6.2%,
and increased by $0.8 million, or 4.6%, respectively.
LIQUIDITY
                                       29
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Our principal sources of liquidity are cash generated from operating activities
and financing activities. Our cash flows from operating activities are driven
primarily by our operating results and changes in our working capital
requirements while our cash flows from financing activities are dependent upon
our ability to access credit or other capital. We historically maintain low cash
levels and apply any available cash to pay down the outstanding debt balance.
We historically experience a use of cash to fund working capital requirements
during the first quarter of each fiscal year. This is primarily due to the
seasonal accounting and tax services period under the Financial Services
practice group. Upon completion of the seasonal accounting and tax services
period, cash provided by operations during the remaining three quarters of the
fiscal year substantially exceeds the use of cash in the first quarter of the
fiscal year.
Accounts receivable balances increase in response to the first six months
revenue generated by the Financial Services practice group. A significant amount
of this revenue is billed and collected in subsequent quarters. Days sales
outstanding ("DSO") from continuing operations represent accounts receivable and
unbilled revenue (net of realization adjustments) at the end of the period,
divided by trailing twelve months daily revenue. We provide DSO data because
such data is commonly used as a performance measure by analysts and investors
and as a measure of our ability to collect on receivables in a timely manner.
DSO was 84 days and 87 days at June 30, 2021 and 2020, respectively. DSO at
December 31, 2020 was 72 days.
The following table presents selected cash flow information (in thousands). For
additional details, refer to the accompanying Condensed Consolidated Statements
of Cash Flows.

                                                                    Six Months Ended June 30,
                                                                   2021                   2020
Net cash provided by operating activities                    $       66,294          $     55,523
Net cash (used in) provided by investing activities                 (40,137)               12,807
Net cash used in financing activities                               (42,582)              (70,560)

Net decrease in cash, cash equivalents and restricted cash $ (16,425) $ (2,230)





Operating Activities- Cash provided by operating activities was $66.3 million
during the six months ended June 30, 2021 and primarily due to net income of
$58.8 million and certain non-cash items, such as depreciation and amortization
expense of $12.9 million, deferred income tax of $5.4 million, and stock-based
compensation expense of $5.5 million. The cash inflow was offset by working
capital use of $7.0 million. Cash provided by operating activities was $55.5
million during the six months ended June 30, 2020 primarily due to $58.3 million
of net income and certain non-cash items, such as depreciation and amortization
expense, totaling $18.5 million. This cash inflow was offset by $21.3 million
cash used to fund working capital needs.
Investing Activities - Cash used in investing activities during the six months
ended June 30, 2021 was $40.1 million and consisted primarily of $43.2 million
used for business acquisitions, $3.3 million in capital expenditures, and $4.0
million net activity related to funds held for clients. The use of cash was
offset by other investing activities, such as proceeds from sales of divested
operations of $9.8 million. Cash provided by investing activities during the six
months ended June 30, 2020 consisted primarily of proceeds from the sales and
maturities of client fund investments of $25.3 million and a net increase in
funds held for clients of $3.1 million. This was offset by net cash used in
investing activities for business acquisitions of $7.9 million, purchases of
client fund investments of $3.4 million and capital expenditures of $5.3
million.
The balances in funds held for clients and client fund obligations can fluctuate
with the timing of cash receipts and the related cash payments. The nature of
these accounts is further described in Note 1, Organization and Summary of
Significant Accounting Policies, to the consolidated financial statements
included in our Annual Report on Form 10-K for the year ended December 31, 2020.
Financing Activities - Cash used in financing activities during the six months
ended June 30, 2021 was $42.6 million and primarily consisted of $64.5 million
in share repurchases, $27.8 million net decrease in client fund obligations, and
$7.9 million in contingent consideration payments related to prior acquisitions.
The use of cash was partially offset by $55.3 million in net proceeds from
additional borrowings under our 2018 credit facility and $5.4 million proceeds
from exercise of stock options during the six months ended June 30, 2021. Cash
used in financing
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activities during the six months ended June 30, 2020 primarily consisted of
$50.8 million net decrease in client fund obligations, $31.1 million used to
repurchase our common stock, as well as $6.2 million in contingent consideration
payments related to prior acquisitions, partially offset by $14.5 million in net
proceeds from additional borrowings under our 2018 credit facility.
CAPITAL RESOURCES
Credit Facility - At June 30, 2021, we had $163.3 million outstanding under the
2018 credit facility as well as letters of credit and performance guarantees
totaling $5.3 million. Available funds under the 2018 credit facility, based on
the terms of the commitment, were approximately $233.4 million at June 30, 2021.
The weighted average interest rate under the 2018 credit facility was 1.95% in
the first half of 2021, compared to 2.43% for the same period in 2020. The 2018
credit facility allows for the allocation of funds for future strategic
initiatives, including acquisitions and the repurchase of our common stock,
subject to the terms and conditions of the 2018 credit facility.
Debt Covenant Compliance - We are required to meet certain financial covenants
with respect to (i) total leverage ratio and (ii) a minimum fixed charge
coverage ratio. We are in compliance with our financial covenants as of June 30,
2021. Our ability to service our debt and to fund future strategic initiatives
will depend upon our ability to generate cash in the future. For further
discussion regarding our 2018 credit facility and debt, refer to Note 4, Debt
and Financing Arrangements, to the accompanying condensed consolidated financial
statements.
Use of Capital - Our first priority for use of capital is to make strategic
acquisitions. We also have the financing flexibility and the capacity to
actively repurchase shares of our common stock. We believe that repurchasing
shares of our common stock can be a prudent use of our financial resources, and
that investing in our stock is an attractive use of capital and an efficient
means to provide value to our stockholders. We have completed four acquisitions
for $43.1 million in cash and $4.1 million in our common stock. We also
repurchased 2.1 million shares of our common stock at a total cost of
approximately $66.5 million during the six months ended June 30, 2021. Refer to
Note 11, Business Combinations, to the accompanying condensed consolidated
financial statements for further discussion on acquisitions.
OFF-BALANCE SHEET ARRANGEMENTS
We maintain administrative service agreements with independent CPA firms (as
described more fully under "Business - Financial Services" and in Note 1, Basis
of Presentation and Significant Accounting Policies, to the consolidated
financial statements included in our Annual Report on Form 10-K for the year
ended December 31, 2020), which qualify as variable interest entities. The
accompanying condensed consolidated financial statements do not reflect the
operations or accounts of variable interest entities as the impact is not
material to the financial condition, results of operations, or cash flows of
CBIZ.
We provide letters of credit to landlords (lessors) of our leased premises in
lieu of cash security deposits, which totaled $3.0 million and $1.7 million at
June 30, 2021 and December 31, 2020, respectively. In addition, we provide
license bonds to various state agencies to meet certain licensing requirements.
The amount of license bonds outstanding was $2.3 million and $2.2 million at
June 30, 2021 and December 31, 2020, respectively.
We have various agreements under which we may be obligated to indemnify the
other party with respect to certain matters. Generally, these indemnification
clauses are included in contracts arising in the normal course of business under
which we customarily agree to hold the other party harmless against losses
arising from a breach of representations, warranties, covenants or agreements,
related to matters such as title to assets sold and certain tax matters. Payment
by us under such indemnification clauses is generally conditioned upon the other
party making a claim. Such claims are typically subject to challenge by us and
to dispute resolution procedures specified in the particular contract. Further,
our obligations under these agreements may be limited in terms of time and/or
amount and, in some instances, we may have recourse against third parties for
certain payments made by us. It is not possible to predict the maximum potential
amount of future payments under these indemnification agreements due to the
conditional nature of our obligations and the unique facts of each particular
agreement. Historically, we have not made any payments under these agreements
that have been material individually or in the aggregate. As of June 30, 2021,
we are not aware of any material obligations arising under indemnification
agreements that would require payment.
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CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The SEC defines critical accounting policies as those that are most important to
the portrayal of a company's financial condition and results and that require
management's most difficult, subjective or complex judgments, often as a result
of the need to make estimates about the effect of matters that are inherently
uncertain.
Our discussion and analysis of our results of operations, financial condition
and liquidity are based upon our condensed consolidated financial statements,
which have been prepared in accordance with U.S. generally accepted accounting
principles. The preparation of these financial statements requires us to make
estimates and judgments that affect the amounts of assets and liabilities,
revenues and expenses and disclosure of contingent assets and liabilities as of
the date of the condensed consolidated financial statements. As more information
becomes known, these estimates and assumptions could change, which would have an
impact on actual results that may differ materially from these estimates and
judgments under different assumptions. We have not made any changes to our
critical accounting policies and estimates as previously disclosed in our Annual
Report on Form 10-K for the fiscal year ended December 31, 2020.
NEW ACCOUNTING PRONOUNCEMENTS
Refer to Note 2, New Accounting Pronouncements, to the accompanying condensed
consolidated financial statements for a discussion of recently issued accounting
pronouncements.
FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q contains "forward-looking statements" within
the meaning of Section 27A of the Securities Act of 1933, as amended (the
"Securities Act"), and Section 21E of the Securities Exchange Act of 1934, as
amended (the "Exchange Act"). All statements other than statements of historical
fact included in this Quarterly Report, including without limitation,
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" regarding our financial position, business strategy and plans and
objectives for future performance are forward-looking statements. You can
identify these statements by the fact that they do not relate strictly to
historical or current facts. Forward-looking statements are commonly identified
by the use of such terms and phrases as "intends", "believes", "estimates",
"expects", "projects", "anticipates", "foreseeable future", "seeks", and words
or phrases of similar import in connection with any discussion of future
operating or financial performance. In particular, these include statements
relating to future actions, future performance or results of current and
anticipated services, sales efforts, expenses, and financial results. From time
to time, we also may provide oral or written forward-looking statements in other
materials we release to the public. Any or all of our forward-looking statements
in this Quarterly Report on Form 10-Q and in any other public statements that we
make, are subject to certain risks and uncertainties that could cause actual
results to differ materially from those projected. Such risks and uncertainties
include, but are not limited to, the impact of COVID-19 on the Company's
business and operations and those of our clients; the Company's ability to
adequately manage and sustain its growth; the Company's dependence on the
current trend of outsourcing business services; the Company's dependence on the
services of its CEO and other key employees; competitive pricing pressures;
general business and economic conditions; and changes in governmental regulation
and tax laws affecting the Company's insurance business or its business service
operations. Such forward-looking statements can be affected by inaccurate
assumptions we might make or by known or unknown risks and uncertainties. Should
one or more of these risks materialize, or should the underlying assumptions
prove incorrect, actual results may vary materially from those anticipated,
estimated or projected.
Consequently, no forward-looking statement can be guaranteed. A more detailed
description of risk factors may be found in "Item 1A, Risk Factors" of our
Annual Report on Form 10-K for the year ended December 31, 2020. Except as
required by the federal securities laws, we undertake no obligation to publicly
update forward-looking statements, whether as a result of new information,
future events or otherwise. You are advised, however, to consult any further
disclosures we make on related subjects in our filings with the SEC, such as
quarterly, periodic and annual reports.
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