17 December 2020 Hive launches new service to improve energy efficiency

'Hive Heating Plus will empower our customers to take real control of their energy usage, as well as their bills. We are committed to supporting our customers on their transition to a low carbon future, with efficient energy management an important step on this journey.'

Americo Lenza, Portfolio Director - Services & Solutions, British Gas

Hive Heating Plus is an innovative new subscription service that makes it easier to control your heating spend and keep an eye on the heating efficiency of your home.

Hive Heating Plus provides homes with a personalised energy management solution. With this new intelligent service you can stay in control of how much you spend, keep an eye on how you're heating your home and receive personal suggestions to stay on budget. It allows you to improve energy efficiency and help reduce your carbon footprint.

It will notify you when your home is using more energy than normal, or taking longer to heat up, alerting you to potential issues with your heating system before they arise and guiding you through simple steps to troubleshoot and make improvements.

For the first time, we're integrating data from the smart meter, Hive thermostat and information provided about the home, alongside local weather forecasts to produce personalised insights about your heating behaviour. Thiscan assist in reducing your carbon footprint, energy bills and avoid unforeseen surprises. All of this is provided and controlled within the Hive app.

This innovative solution was trialed successfully by over 500 joint Hive and British Gas Energy customers - 75% remained within their target budget, more than two thirds agreed that they felt more in control of their heating spend and 40% used the service daily.

The solution was launched to the market in November and is currently being rolled out in stages to eligible customers. It will be available to the whole market in the new year - even if they do not own a smart meter or are not a British Gas customer.

The service was created to provide a market leading energy efficiency solution. It allows monthly budgets to be set (automatically varied by season) to help you manage how much you spend on your heating. You will receive weekly updates on how you are tracking, nudges to help you stick to budget, and encouragement when you meet your target as savings visibly add up over time.

Hive Heating Plus is available for £3.99pm on a rolling monthly contract basis or it can be purchased as an annual subscription with a two-month discount. Once signed-up customers will also gain access to a series of benefits to help them save even more, this includes 10% off Hive products, free delivery, extended warranty for the Hive range of heating devices and a 10% discount on home repairs booked through Local Heroes.

Notes

About Hive

Hive launched in 2013 and is the number one smart thermostat provider in the UK. It is part of British Gas, Britain's leading supplier of energy and services. Our Hive smart thermostat and other services help our customers manage their energy use, enabling them to lower their carbon footprint. Hive focusses on making everyday life a little easier, freeing people up to spend time doing the things they love. The range of Hive products and services are designed to work together, to offer affordable, easy to use solutions and make a difference in people's lives.

About British Gas

British Gas is Britain's leading supplier of energy and services and is part of Centrica plc, a leading international energy services and solutions provider. The company is founded on a 200-year heritage of serving people and provides energy and services to over 9 million UK homes and businesses, supported by around 8,000 highly trained engineers and technicians. We also provide a range of innovative products and services including Hive and our on-demand digital tradespeople service, Local Heroes. We are focused on satisfying the changing needs of our customers, enabling them to transition to a lower carbon future. Our aim is to reduce emissions in line with Paris goals by 2030 and develop a path to net zero by 2050.

Further reading
17 December 2020Hive launches new service to improve energy efficiency

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11 November 2020Hive launches a new smart home monitoring service that helps you protect your home from the convenience of your smartphone

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04 February 2020British Gas launches new brand campaign 'Here to Solve'

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Centrica plc published this content on 17 December 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 17 December 2020 16:48:01 UTC