American Express Global Business Travel announced its Chief Revenue Officer Michael Qualantone is to retire after a 34-year career with American Express and Amex GBT. Qualantone will begin transitioning his role on January 1, 2023, to Rajiv Ahluwalia, who becomes Executive Vice President. Ahluwalia has led distribution, content, and revenue management at Amex GBT while playing a critical role in driving the Amex GBT marketplace and NDC capabilities.

He will report to Chief Commercial Officer Andrew Crawley. To ensure a smooth transition, Qualantone will remain available to the company as an employee until June 30, 2023. Qualantone joined American Express as an ARC reconciliation supervisor in 1988.

His reputation as a customer-obsessed, strategic thinker saw him move quickly up the ranks. As SVP of global distribution and SVP of supplier relations, he played a key role in leading the evolution of the industry's distribution landscape. In 2016, Business Travel News named him one of the top 25 most influential people in the global sector.

He was appointed Chief Revenue Officer in 2019.