Hyatt Hotels Corporation announced that, effective December 31, 2023, H. Charles ?Chuck? Floyd will step down from his current role as Executive Vice President ? Global President of Operations and, effective January 1, 2024, transition to a role of Senior Advisor to Mark Hoplamazian, Hyatt?s President and Chief Executive Officer, for a period of six months.

Floyd will retire from Hyatt effective June 30, 2024. Floyd?s impressive career started in 1981 as a Corporate Management Trainee, leading him to front office and rooms positions in Minneapolis, Chicago, Los Angeles and Monterey. In 1989, Chuck was appointed to General Manager at Hyatt Lisle in Illinois, followed by General Manager roles in Minneapolis and San Francisco.

Chuck?s leadership journey brought him to Hyatt?s corporate office in Chicago in 1997, leading to a series of Sales and Operations leadership roles and setting the stage for a celebrated career in global operations. In 2015, Chuck stepped into his role as Global President of Operations which he held through December 5, 2023, overseeing Hyatt?s Global Operations Center (GOC) and Operations across the Americas, EAME and ASPAC regions. With Floyd?s transition, regional Group Presidents Pete Sears (Americas), David Udell (ASPAC) and Javier Águila (EAME), as well Chief Growth Officer Jim Chu, will report directly to Hoplamazian, effective January 1, 2024.