P&G Issues Voluntary Recall of Aerosol Dry Conditioner Spray Products and Aerosol Dry Shampoo Spray Products
December 17, 2021 at 12:56 pm EST
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The Procter & Gamble Company (NYSE: PG) today issued a voluntary product recall to the consumer level of aerosol dry conditioner spray products and aerosol dry shampoo spray products from Pantene, Aussie, Herbal Essences, and Waterl
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20211217005448/en/
Production Code Range Guidance for US Recall (Photo: P&G)
Risk Statement: Benzene is classified as a human carcinogen. Exposure to benzene can occur by inhalation, orally, and through the skin and it can result in cancers including leukemia and blood cancer of the bone marrow and blood disorders which can be life-threatening. Based on exposure modeling and the cancer risk assessments published by the Environmental Protection Agency (EPA) (IRIS database), daily exposure to benzene in the recalled products at the levels detected in our testing would not be expected to cause adverse health consequences. Benzene is ubiquitous in the environment. Humans around the world have daily exposures to it indoors and outdoors from multiple sources. To date, The Procter & Gamble Company has not received any reports of adverse events related to this recall and is conducting this recall out of an abundance of caution.
Detailed instructions for how to request a reimbursement for eligible products can be found below. The affected products are packaged in aerosol cans. See table below for images, product names, UPC and production code ranges. Refer to the image attached for guidance on where to find the production code details on the bottom of the can. The first four numbers of the production code are the only ones necessary to determine if your product is impacted and falls within the ranges outlined.
The aerosol dry conditioner spray products impacted are:
Production Code Ranges (to determine if product is in scope of recall)
Description
UPC
in the range of 0002-0248 or 9298-9350
Waterl
37000543954
in the range of 0009-0069 or 9297-9350
Waterl
37000543831
in the range of 0084-0085 or 9284-9361
Waterl
37000544111
in the range of 0017-0100 or 9283-9284
Waterl
37000544227
0038
Pantene Sultry Bronde All in One Luxury Mist, 4.9oz.
Pantene Gold Series Instant Nourishing Spray, 4.9oz.
80878188987
0021 or 1038 or in the range of 9294-9325
Aussie Smooth Vibes Dry Conditioner, 4.9oz.
381519187957
in the range of 9196-9246
Aussie Petal Soft Dry Conditioner, 4.9oz.
381519187544
in the range of 0014-0062 or 9198-9349
Aussie Sleekend Warrior Dry Conditioner, 4.9oz.
381519187537
The aerosol dry shampoo spray products impacted are:
Production Code Ranges (to determine if product is in scope of recall)
Description
UPC
in the range of 9047-9072
Herbal Essences Blue Ginger Refresh Dry Shampoo, 4.9oz.
190679001498
in the range of 0015-0314 or 1004-1019 or 9028-9348
Herbal Essences White Grapefruit & Mint Dry Shampoo, 4.9oz.
190679000262
in the range of 0167-0308 or 1105-1106 or 9049-9348
Herbal Essences White Strawberry & Sweet Mint Dry Shampoo, 4.9oz.
190679000255
0093 or 1075 or in the range of 9029-9294
Herbal Essences Cucumber & Green Tea Dry Shampoo, 4.9oz.
190679000248
in the range of 0036-0329 or 1019-1098 or 9023-9312
Herbal Essences Cucumber & Green Tea Dry Shampoo, 1.7oz.
190679000330
in the range of 9009-9058
Pantene Dry Shampoo No Water Refresh, 4.9oz.
80878177042
in the range of 9025-9260
Pantene Dry Shampoo Sheer Volume, 4.9oz.
80878185276
in the range of 0006-0364 or 1074-1133 or 9157-9329
Pantene Never Tell Dry Shampoo, 4.2oz.
80878188727
in the range of 0139-0140
Aussie After Hours Dry Shampoo Texture Spray, 4.9oz.
381519187834
in the range of 0013-0300 or 1038 or 9189
Aussie Tousle Hustle Dry Shampoo, 4.9oz.
381519187285
in the range of 0013-00357 or 1018-1123 or 9189-9345
Aussie Bounce Back Dry Shampoo, 4.9oz.
381519187278
in the range of 9047-9123
Aussie Clean Color Protect Shampoo, 4.9oz.
381519187360
in the range of 9072-9176
Aussie Clean Texture Dry Shampoo, 4.9oz.
381519187285
9085
Aussie Clean Volume Dry Shampoo, 4.9oz.
381519187278
in the range of 0004-0357 or 9291-9344
Waterl
37000543787
in the range of 0175-0176 or 9295-9297
Waterl
37000543978
in the range of 0027-0192 or 9007
Hair Food Coconut Dry Shampoo, 4.9oz.
37000876717
in the range of 9046-9228
Old Spice Fiji Dry Shampoo, 4.9oz.
37000779421
in the range of 9040-9239
Old Spice Pure Sport Dry Shampoo, 4.9oz.
37000785170
Following recent reports that indicated traces of benzene in some aerosol spray products, we began a review of our total portfolio of aerosol products. While benzene is not an ingredient in any of our products, our review showed that unexpected levels of benzene came from the propellant that sprays the product out of the can. We detected benzene in aerosol dry shampoo spray products and aerosol dry conditioner spray products. Nothing is more important to us than the safety of the consumers who use our products and the quality of the products we ship.
No other products from Pantene, Aussie, Herbal Essences, Hair Food, and Waterl
The recalled products were distributed nationwide in the United States through retail outlets and online. Retailers have been alerted to remove recalled products from shelves. Our brands will also offer reimbursement for consumers who have purchased products impacted by this recall. Consumers should stop using and appropriately discard the affected aerosol dry conditioner spray products and aerosol dry shampoo spray products.
Consumers can visit www.pantene.com, www.aussie.com, www.herbalessences.com, www.hairfood.com, www.oldspice.com, or www.waterlesshaircare.com, for more information about the impacted products and to learn how to receive reimbursement for eligible products. If consumers have further questions, they can also seek more information via the Consumer Care team at 1-888-674-3631 from Monday – Friday from 9:00am – 6:00pm EST.
Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail or by fax.
Complete and submit the report Online: https://www.fda.gov/safety/medwatch-fda-safety-information-and-adverse-event-reporting-program
Regular Mail or Fax: Download form at https://www.fda.gov/ or call 1-800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form or submit by fax to 1-800-FDA-0178.
This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.
Category: PG-IR
View source version on businesswire.com: https://www.businesswire.com/news/home/20211217005448/en/
Procter & Gamble Company is one of the world's leaders in producing and selling consumer products. Net sales break down by family of products as follows:
- care and hygiene products (38.3%): oral hygiene products (toothpastes, toothbrushes, mouthwashes, etc.; Crest, Oral-B, Scope brands, etc.), pharmaceutical products (Metamucil, Neurobion, Pepto Bismol, Vicks, etc.), toilet training pants (Luvs, Pampers), toilet papers and paper towels (Bounty, Charmin, Puffs), feminine protection products (Always, Always Discreet and Tampax), etc.;
- home care and laundry products (34.6%): dishwashing liquids, detergents, stain removers, fabric softeners, deodorizers, bleaches, etc. (Ariel, Downy, Gain, Tide Cascade, Dawn, Fairy, Febreze, Mr. Clean, Swiffer, etc.);
- beauty products (18.3%): hair care products (shampoos, colorings, and cream rinses; Head & Shoulders, Herbal Essences, Pantene and Rejoice brands), body care (soaps, shower gels, deodorants, etc.; Camay, Zest, Secret, Old Spice) and cosmetics (make-up and facial care; Max Facto, Covergirl and Olay);
- shaving products (7.8%): blades, razors, batteries, etc. (Braun, Gillette and Venus brands);
- other (1%).