The following analysis is intended to provide the reader with a further
understanding of the consolidated financial condition and results of operations
of the Company and its operating subsidiaries for the periods shown. This
Management's Discussion and Analysis of Financial Condition and Results of
Operations should be read in conjunction with other sections of this Report on
Form 10-K, including Part I, "Item 1. Business," Part II, "Item 6. Selected
Financial Data," and Part II, "Item 8. Financial Statements and Supplementary
Data."

Overview

Tompkins Financial Corporation ("Tompkins" or the "Company") is headquartered in
Ithaca, New York and is registered as a Financial Holding Company with the
Federal Reserve Board under the Bank Holding Company Act of 1956, as amended.
The Company is a locally oriented, community-based financial services
organization that offers a full array of products and services, including
commercial and consumer banking, leasing, trust and investment management,
financial planning and wealth management, and insurance services. At
December 31, 2020, the Company's subsidiaries included: four wholly-owned
banking subsidiaries, Tompkins Trust Company (the "Trust Company"), The Bank of
Castile (DBA Tompkins Bank of Castile), Mahopac Bank (DBA Tompkins Mahopac
Bank), VIST Bank (DBA Tompkins VIST Bank); and a wholly-owned insurance agency
subsidiary, Tompkins Insurance Agencies, Inc. ("Tompkins Insurance"). The trust
division of the Trust Company provides a full array of investment services,
including investment management, trust and estate, financial and tax planning as
well as life, disability and long-term care insurance services. The Company's
principal offices are located at 118 E. Seneca Street, P.O. Box 460, Ithaca, NY,
14850, and its telephone number is (888) 503-5753. The Company's common stock is
traded on the NYSE American under the Symbol "TMP."

Forward-Looking Statements



This Annual Report on Form 10-K contains "forward-looking statements" within the
meaning of the Private Securities Litigation Reform Act of 1995. The statements
contained in this Report that are not statements of historical fact may include
forward-looking statements that involve a number of risks and uncertainties.
Forward-looking statements may be identified by use of such words as "may",
"will", "estimate", "intend", "continue", "believe", "expect", "plan", or
"anticipate", and other similar words. Examples of forward-looking statements
may include statements regarding the asset quality of the Company's loan
portfolios; the level of the Company's allowance for credit losses; whether,
when and how borrowers will repay deferred amounts and resume scheduled
payments; the sufficiency of liquidity sources; the Company's exposure to
changes in interest rates, and to new, changed, or extended
government/regulatory expectations; the impact of changes in accounting
standards; and trends, plans, prospects, growth and strategies. Forward-looking
statements are made based on management's expectations and beliefs concerning
future events impacting the Company and are subject to certain uncertainties and
factors relating to the Company's operations and economic environment, all of
which are difficult to predict and many of which are beyond the control of the
Company, that could cause actual results of the Company to differ materially
from those expressed and/or implied by forward-looking statements. The following
factors, in addition to those listed as Risk Factors in Item 1A are among those
that could cause actual results to differ materially from the forward-looking
statements: changes in general economic, market and regulatory conditions; the
severity and duration of the COVID-19 outbreak and the impact of the outbreak
(including the government's response to the outbreak) on economic and financial
markets, potential regulatory actions, and modifications to our operations,
products, and services relating thereto; disruptions in our and our customers'
operations and loss of revenue due to pandemics, epidemics, widespread health
emergencies, government-imposed travel/business restrictions, or outbreaks of
infectious diseases such as the COVID-19, and the associated adverse impact on
our financial position, liquidity, and our customers' abilities or willingness
to repay their obligations to us or willingness to obtain financial services
products from the Company; a decision to amend or modify the terms under which
our customers are obligated to repay amounts owed to us; the development of an
interest rate environment that may adversely affect the Company's interest rate
spread, other income or cash flow anticipated from the Company's operations,
investment and/or lending activities; changes in laws and regulations affecting
banks, bank holding companies and/or financial holding companies, such as the
Dodd-Frank Act and Basel III and the Economic Growth, Regulatory Relief, and
Consumer Protection Act; legislative and regulatory changes in response to
COVID-19 with which we and our subsidiaries must comply, including the
Coronavirus Aid, Relief and Economic Security Act (the "CARES Act") and the
Consolidated Appropriations Act, 2021 and the rules and regulations promulgated
thereunder, and federal, state and local government mandates; technological
developments and changes; the ability to continue to introduce competitive new
products and services on a timely, cost-effective basis; governmental and public
policy changes, including environmental regulation; reliance on large customers;
uncertainties arising from national and global events, including the potential
impact of widespread protests, civil unrest, and political uncertainty on the
economy and the financial services industry; and financial resources in the
amounts, at the times and on the terms required to support the Company's future
businesses.
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Critical Accounting Policies

The accounting and reporting policies followed by the Company conform, in all
material respects, to U.S. generally accepted accounting principles ("GAAP") and
to general practices within the financial services industry. In the course of
normal business activity, management must select and apply many accounting
policies and methodologies and make estimates and assumptions that lead to the
financial results presented in the Company's consolidated financial statements
and accompanying notes. There are uncertainties inherent in making these
estimates and assumptions, which could materially affect the Company's results
of operations and financial position.

Management considers accounting estimates to be critical to reported financial
results if (i) the accounting estimates require management to make assumptions
about matters that are highly uncertain, and (ii) different estimates that
management reasonably could have used for the accounting estimate in the current
period, or changes in the accounting estimate that are reasonably likely to
occur from period to period, could have a material impact on the Company's
financial statements. Management considers the accounting policies relating to
the allowance for credit losses ("allowance", or "ACL"), and the review of the
securities portfolio for other-than-temporary impairment to be critical
accounting policies because of the uncertainty and subjectivity involved in
these policies and the material effect that estimates related to these areas can
have on the Company's results of operations. On January 1, 2020, the Company
adopted ASU 2016-13, "Financial Instruments - Credit Losses (Topic 326):
Measurement of Credit Losses on Financial Instruments," which resulted in
changes to the Company's existing critical accounting policy that existed at
December 31, 2019.

The Company's methodology for estimating the allowance considers available
relevant information about the collectability of cash flows, including
information about past events, current conditions, and reasonable and
supportable forecasts. Refer to "Allowance for Credit Losses" below, "Note 4 -
Allowance for Credit Losses", and "Note 1 - Summary of Significant Accounting
Policies" in the Notes to Consolidated Financial Statements in Part II, Item 8.
of this Form 10-K for the year ended December 31, 2020.

For information on the Company's significant accounting policies and to gain a
greater understanding of how the Company's financial performance is reported,
refer to "Note 1 - Summary of Significant Accounting Policies" in the Notes to
Consolidated Financial Statements in Part II, Item 8. of this Form 10-K for the
year ended December 31, 2020.

COVID-19 Pandemic and Recent Events



The COVID-19 global pandemic presented health and economic challenges on an
unprecedented scale in 2020. During the year, the Company focused on the health
and well-being of its workforce, meeting its clients' needs, and supporting its
communities. The Company has designated a Pandemic Planning Committee, which
includes key individuals across the Company as well as members of Senior
Management, to oversee the Company's response to COVID-19, and has implemented a
number of risk mitigation measures designed to protect our employees and
customers while maintaining services for our customers and community. These
measures included restrictions on business travel, establishment of a remote
work environment for most non-customer facing employees, and social distancing
restrictions for those employees working at our offices and branch locations. In
July 2020, we began initiating the reopening of our offices and reinstatement of
branch services, and the return of our workforce, but as of December 31, 2020,
approximately 85% of our noncustomer facing employees continued to work
remotely. To promote the health and well-being of the Company's workforce,
customers, and visitors as we reopen, we implemented several new social
distancing protocols and other protective measures, such as temperature
screenings, distribution of personal protective equipment, and workforce
self-certifications.

Tompkins continues to offer assistance to its customers affected by the COVID-19
pandemic by implementing a payment deferral program to assist both consumer and
business borrowers that may be experiencing financial hardship due to COVID-19.
Our standard program allows for the deferral of loan payments for up to 90 days.
In certain cases, and where required by applicable law or regulations, we extend
additional deferrals or other accommodations. Weekly deferral requests for the
month of December 2020 were down 98.5% from peak levels the Company experienced
in late March 2020. As of December 31, 2020, total loans impacted by COVID-19
that continued in a deferral status amounted to approximately $212.2 million,
representing 4.0% of total loans. Loans to finance hotels and motels comprise
approximately 53.0% of total loans that continue in deferral status. Of the
loans that had come out of the deferral program as of December 31, 2020, about
94.4% had made at least one payment and 0.13% were more than 30 days delinquent.
We expect that loans that are currently in deferral will continue to accrue
interest during the deferral period unless otherwise classified as
nonperforming. The provisions of the CARES Act and interagency guidance issued
by Federal banking regulators provided clarification related to modifications
and deferral programs to assist borrowers who are negatively impacted by the
COVID-19 national emergency. Under the CARES Act, a modification deemed to be
COVID-19 related is not considered to be a troubled debt restructuring ("TDR")
if the loan was not more than 30 days past due as of December 31, 2019 and the
deferral was executed between March 1, 2020 and the
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earlier of 60 days after the date of termination of the COVID-19 national
emergency or December 31, 2020. The Consolidated Appropriations Act, 2021
extended the termination of these provisions to the earlier of 60 days after the
COVID-19 national emergency date or January 1, 2022. The Federal banking
regulators issued similar guidance. In accordance with the CARES Act, the
Consolidated Appropriations Act, 2021, and the interagency guidance, the Company
is not designating eligible loan modifications and deferrals resulting from the
impacts of COVID-19 as TDRs.

Management continues to monitor credit conditions carefully at the individual
borrower level, as well as by industry segment, in order to be responsive to
changing credit conditions. The table below lists certain larger industry
concentrations within our loan portfolio and the percentage of each segment that
are currently in a deferral status.

Deferral Credit Concentrations
(In thousands)                                                         As of December 31, 2020
                                                                                                           Percent of Loans
                                        Portfolio Balance                             Deferral Balance  Currently in Deferral
Description                                    ($)              Concentration*               ($)                Status
Lessors of Residential Buildings and
Dwellings                               $      520,793                        16.1  % $          490                    0.1  %
Hotels and Motels                              191,690                         5.9  %        101,496                   52.9  %
Dairy Cattle and Milk Production               194,050                         6.0  %              0                      0
Health Care and Social Assistance              156,693                         4.8  %              0                      0
Lessors of Other Real Estate Property          123,835                         3.8  %          8,678                    7.0  %
                                        $    2,176,729

$ 171,934 *Concentration is defined as outstanding loan balances as a percent of total commercial and commercial real estate





The Company is also participating in the U.S. Small Business Administration
("SBA") Paycheck Protection Program ("PPP"). Borrowers with loan balances which
are not forgiven are obligated to repay such balances over a 2-year term at a
rate of 1% interest, with principal and interest payments deferred for the first
six months. The SBA has announced that, under limited circumstances described in
the current SBA guidance, fees will not be paid, even if the participating
lender has approved and processed the PPP loan. The Company began accepting
applications for PPP loans on April 3, 2020, and approved and funded 2,998 loans
totaling approximately $465.6 million during the second quarter of 2020. The
Company received approximately $14.5 million of fees related to the PPP loans
funded. The fees are amortized as interest income over the life of the loan and
recognized net of origination costs. The Company recognized net loan fees of
$9.2 million in 2020 related to the PPP loans. This program provides borrower
guarantees for lenders, and envisions a certain amount of loan forgiveness for
loan recipients who properly utilize funds, all in accordance with the rules and
regulations established by the SBA for the PPP. At December 31, 2020, the
Company had submitted 1,484 loans totaling $244.0 million to the SBA for
forgiveness under the terms of the PPP program. Approximately 1,212 of those
loans, totaling $171.1 million, had been forgiven by the SBA as of December 31,
2020. On January 11, 2021, the SBA reactivated the PPP. The Company's banking
subsidiaries have originated additional PPP loans through the PPP, which is
currently scheduled to extend through March 31, 2021. As of February 21, 2021
the Company had submitted 1,341 PPP loan applications totaling $171.0 million
under the 2021 PPP authorization.

As of December 31, 2020, the Company's nonperforming assets represented 0.60% of
total assets, up from 0.44% at September 30, 2020, and 0.47% at December 31,
2019. Special Mention loans totaled $121.3 million at the end of the fourth
quarter of 2020, in line with the quarter ended September 30, 2020, and up
compared to the $29.8 million reported for the fourth quarter of 2019. Total
Substandard loans increased during the quarter to $68.6 million at December 31,
2020, compared to $45.4 million at September 30, 2020, and $60.5 million at
December 31, 2019. The increases in nonperforming loans and leases and
Substandard loans were mainly related to the downgrades of credit in the loan
portfolio related to the hospitality industry. Included in the nonperforming and
Substandard loans and leases are 17 loans totaling $17.8 million, that are
currently in deferral status.

Results of Operations
(Comparison of December 31, 2020 and 2019 results)

General

The Company reported diluted earnings per share of $5.20 in 2020, compared to diluted earnings per share of $5.37 in 2019. Net income for the year ended December 31, 2020, was $77.6 million, a decrease of 5.1% compared to $81.7 million in 2019.


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In addition to earnings per share, key performance measurements for the Company
include return on average shareholders' equity (ROE) and return on average
assets (ROA). ROE was 11.09% in 2020, compared to 12.55% in 2019, while ROA was
1.05% in 2020 and 1.22% in 2019. Tompkins' 2020 ROE and ROA compared favorably
with peer ratios of 8.40% for ROE and 0.88% for ROA, as of September 30, 2020.
The peer group data is derived from the FRB's "Bank Holding Company Performance
Report", which covers banks and bank holding companies with assets between $3.0
billion and $10.0 billion as of September 30, 2020 (the most recent report
available). Although the peer group data is presented based upon financial
information that is one fiscal quarter behind the financial information included
in this report, the Company believes that it is relevant to include certain peer
group information for comparison to current period numbers.

Segment Reporting



The Company operates in three business segments: banking, insurance and wealth
management. Insurance is comprised of property and casualty insurance services
and employee benefit consulting operated under the Tompkins Insurance Agencies,
Inc. subsidiary. Wealth management activities include the results of the
Company's trust, financial planning, and wealth management services provided by
Tompkins Financial Advisors, a division of the Trust Company. All other
activities are considered banking. For additional financial information on the
Company's segments, refer to "Note 23 - Segment and Related Information" in the
Notes to Consolidated Financial Statements in Part II, Item 8. of this Report.

Banking Segment
The banking segment reported net income of $69.3 million for the year ended
December 31, 2020, representing a $5.2 million or 7.0%, decrease compared to
2019. Net interest income increased $14.7 million or 7.0% in 2020 compared to
2019. Contributing to the increase from 2019 were lower funding costs and an
increase in average earning assets, which were partially offset by lower asset
yield. Interest income decreased $7.0 million or 2.7% compared to 2019, while
interest expense decreased $21.8 million or 42.9%.

The provision for credit loss expense was $16.2 million in 2020, compared to
$1.4 million in the prior year. The first quarter of 2020 included provision
expense of $16.3 million related to the impact of the economic conditions due to
COVID-19 on economic forecasts and other model assumptions relied upon by
management in determining the allowance, and reflects the calculation of the
allowance for credit losses in accordance with ASU 2016-13. For additional
information, see the section titled "The Allowance for Credit Losses" below.

Noninterest income in the banking segment of $26.0 million in 2020 decreased by
$3.0 million or 10.5% when compared to 2019. The negative variance compared to
the prior year was mainly in fee based services and was largely a result of a
decrease in transactions attributable to the economic impact of pandemic-related
travel and business restrictions, which reduced card services and the related
service charge income. Card services fees and deposit fees in 2020 were down
12.0% and 24.1%, respectively, from prior year. This decrease was partially
offset by gains on sales of residential loans, which were up $1.8 million over
2019, and the increase was mainly due to a higher volume of loans sold and
higher premiums paid on sold loans.

Noninterest expense of $148.7 million for the year ended December 31, 2020, was
up $3.6 million or 2.5% from 2019. The increases were mainly attributed to
increases in salary and wages and employee benefits reflecting normal annual
merit increases, premium pay for employees required to be on-site during
pandemic-related business restrictions, and higher health insurance expense over
the comparable periods in the prior year. Noninterest expenses for the year
ended December 31, 2020, included $1.0 million in off-balance sheet exposures
calculated due to changes in methodology in accordance with the adoption of ASU
2016-13.

Insurance Segment
The insurance segment reported net income of $4.4 million, up $198,000 or 4.7%
when compared to 2019, as a $429,000 or 1.4% increase in noninterest revenue was
only partially offset by a 0.1% increase in expenses. The increase in revenue
included $384,000 or 1.9% of organic growth in property and casualty commissions
and a $167,000 or 5.5% increase in contingency revenue over 2019. Health and
voluntary benefits grew by $105,000 or 1.4%, while life, financial services and
other revenue was $212,000 or 40.2% less than 2019; 2019 benefited from the new
business of one large relationship in 2019.

Increases in expenses, mainly attributed to salaries, wages and employee
benefits reflecting normal annual merit and incentive adjustments along with
higher health insurance costs, were mainly offset by reductions in items such as
auto, travel, entertainment and marketing that were affected by COVID-19
pandemic.

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Wealth Management Segment
The wealth management segment reported net income of $4.0 million for the year
ended December 31, 2020, an increase of $0.9 million or 29.0% compared to 2019.
Noninterest income of $18.1 million increased $1.1 million or 6.6% compared to
2019, mainly a result of estate and terminating trust fees, which were up
$569,000 or 176.4% in 2020 over 2019, as a result of the settlement of a large
estate in 2020, and an increase in assets under management. Noninterest expenses
remained flat year over year, as increases in technology expenses were offset by
decreases in travel and meetings expenses as a result of the COVID-19 pandemic.
The market value of assets under management or in custody at December 31, 2020
totaled $4.4 billion, an increase of 9.5% compared to year-end 2019. This figure
included $1.2 billion at year-end 2020, of Company-owned securities from which
no income was recognized as the Trust Company was serving as custodian.

Net Interest Income



Net interest income is the Company's largest source of revenue, representing
75.3% of total revenues for the year ended December 31, 2020, and 73.6% of total
revenues for the year ended December 31, 2019. Net interest income is dependent
on the volume and composition of interest earning assets and interest-bearing
liabilities and the level of market interest rates. Table 1 - Average Statements
of Condition and Net Interest Analysis shows average interest-earning assets and
interest-bearing liabilities, and the corresponding yield or cost associated
with each.

Tax-equivalent net interest income for 2020 increased by $15.2 million or 7.1%
from 2019. The increase was mainly due to lower interest expense in 2020
compared to 2019, driven by lower market interest rates and by deposit growth,
which contributed to a reduction in other borrowings. Average total deposits
represented 91.7% of average total liabilities in 2020 compared to 84.4% in
2019, while total average borrowings represented 6.6% of average total
liabilities in 2020 and 13.9% in 2019. Net interest income also benefited from
the growth in average earning assets in 2020 over 2019; however, average asset
yields for 2020 were down from 2019. The net interest margin for 2020 was 3.31%
compared to 3.39% for 2019. The decline in net interest margin for 2020 when
compared to 2019 was mainly due to a decrease in overall asset yields. The
decrease in average asset yields was mainly due to lower securities yields and a
slight shift in the composition of average earning assets, with a greater mix of
lower yielding average interest bearing balances.

Tax-equivalent interest income decreased $6.6 million or 2.5% in 2020 from 2019.
The decrease in taxable-equivalent interest income was mainly due to lower asset
yields, partially offset by an increase in the volume of average earning assets.
Average asset yields for 2020 were down 47 basis points compared to 2019, which
reflects the impact of reductions in market interest rates during 2020, and the
addition of lower yielding PPP loans. Average loans and leases increased $398.0
million or 8.2% in 2020 compared to 2019, and represented 76.1% of average
earning assets in 2020 compared to 77.1% in 2019. The increase in average loans
includes $465.6 million in PPP loans originated in the second quarter of 2020.
As a result of its participation in the SBA's PPP, the Company recorded net
deferred loan fees of $9.2 million, which are included in interest income. The
average yield on loans was 4.38% in 2020, a decrease of 34 basis points compared
to 4.72% in 2019. Average balances on securities increased $27.4 million or 2.0%
in 2020 compared to 2019, while the average yield on the securities portfolio
decreased 47 basis points or 20.4% compared to 2019 due to lower market interest
rates in 2020.

Interest expense for 2020 decreased $21.8 million or 42.9% compared to 2019,
driven mainly by decreases in rates paid on deposits and borrowings as a result
of lower market interest rates. The average cost of interest bearing deposits
was 0.46% in 2020, down 38 basis points from 0.84% in 2019, while the average
cost of interest bearing liabilities decreased to 0.60% in 2020 from 1.12% in
2019. Average interest bearing deposits in 2020 increased $671.0 million or
18.2% compared to 2019. Average noninterest bearing deposit balances in 2020
increased $349.9 million or 24.9% over 2019 and represented 28.7% of average
total deposits in 2020 compared to 27.6% in 2019. Average total deposits were up
$1.0 billion or 20.1% in 2020 over 2019. Average deposit balances increased due
to the $465.6 million of PPP loan originations during the second quarter of
2020, the majority of which were deposited into Tompkins checking accounts, as
well as brokered funds obtained in the first half of 2020 to support PPP loans
and overall liquidity during COVID-19. Average other borrowings decreased by
$397.3 million or 52.1% in 2020 from 2019. The decrease in borrowings was due to
the strong deposit growth during 2020.

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Table 1 - Average Statements of Condition and Net Interest Analysis
                                                                                               For the year ended December 31,
                                                              2020                                           2019                                           2018
                                            Average                                        Average                                        Average
                                            Balance                       Average          Balance                       Average          Balance                       Average
(dollar amounts in thousands)                (YTD)        Interest       

Yield/Rate (YTD) Interest Yield/Rate (YTD)

    Interest       Yield/Rate
ASSETS
Interest-earning assets
Interest-bearing balances due from banks $   194,211    $     194               0.10  % $     1,647    $      41               2.49  % $     2,139    $      31               1.45  %

Securities1


U.S. Government securities                 1,307,905       22,906               1.75  %   1,301,813       29,411               2.26  %   1,429,875       31,645               2.21  %

State and municipal2                         114,462        3,048               2.66  %      93,168        2,547               2.73  %      97,116        2,520               2.59  %
Other securities2                              3,430          117               3.40  %       3,417          158               4.62  %       3,491          153               4.38  %
Total securities                           1,425,797       26,071               1.83  %   1,398,398       32,116               2.30  %   1,530,482       34,318               2.24  %
FHLBNY and FRB stock                          20,815        1,373               6.60  %      38,308        3,003               7.84  %      51,815        3,377               6.52  %
Total loans and leases, net of unearned
income2,3                                  5,228,135      228,806               4.38  %   4,830,089      227,869               4.72  %   4,757,583      215,648               4.53  %
Total interest-earning assets              6,868,958      256,444               3.73  %   6,268,442      263,029               4.20  %   6,342,019     

253,374               4.00  %
Other assets                                 489,520                                        411,136                                        350,659
Total assets                             $ 7,358,478                                    $ 6,679,578                                    $ 6,692,678
LIABILITIES & EQUITY
Deposits
Interest-bearing deposits
Interest bearing checking, savings, &
money market                             $ 3,650,358    $   9,430               0.26  % $ 3,007,221    $  20,099               0.67  % $ 2,822,747    $   9,847               0.35  %
Time deposits                                703,999       10,534               1.50  %     676,106       10,805               1.60  %     664,788        6,748               1.02  %
Total interest-bearing deposits            4,354,357       19,964               0.46  %   3,683,327       30,904               0.84  %   3,487,535       16,595               0.48  %
Federal funds purchased & securities
sold under agreements to repurchase           55,973           95               0.17  %      59,825          143               0.24  %      63,472          152               0.24  %
Other borrowings                             365,732        7,799               2.13  %     762,993       18,427               2.42  %   1,086,847       21,818               2.01  %
Trust preferred debentures                    17,092        1,133               6.63  %      16,943        1,276               7.53  %      16,771        1,227               7.32  %

Total interest-bearing liabilities 4,793,154 28,991


    0.60  %   4,523,088       50,750               1.12  %   4,654,625       39,792               0.85  %
Noninterest bearing deposits               1,753,226                                      1,403,330                                      1,382,550
Accrued expenses and other liabilities       112,544                                        101,819                                         64,559
Total liabilities                          6,658,924                                      6,028,237                                      6,101,734
Tompkins Financial Corporation
Shareholders' equity                         698,088                                        649,871                                        589,475
Noncontrolling interest                        1,466                                          1,470                                          1,469
Total equity                                 699,554                                        651,341                                        590,944
Total liabilities and equity             $ 7,358,478                                    $ 6,679,578                                    $ 6,692,678
Interest rate spread                                                            3.13  %                                        3.07  %                                        3.14  %
Net interest income /margin on earning
assets                                                    227,453               3.31  %                  212,279               3.39  %                  213,582               3.37  %
Tax Equivalent Adjustment                                  (2,114)                                        (1,651)                                       

(1,782)


Net interest income per consolidated
financial statements                                    $ 225,339                                      $ 210,628                                      $ 211,800


1 Average balances and yields on available-for-sale securities are based on
historical amortized cost.
2 Interest income includes the tax effects of taxable-equivalent adjustments
using the Federal income tax rate of 21.0% in 2020, 2019 and 2018 to increase
tax exempt interest income to taxable-equivalent basis.
3 Nonaccrual loans are included in the average asset totals presented above.
Payments received on nonaccrual loans have been recognized as disclosed in Note
1 of the Company's consolidated financial statements included in Part 1 of this
annual report on Form 10-K.

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Table 2 - Analysis of Changes in Net Interest Income
                                                            2020 vs. 2019                                   2019 vs. 2018
                                                  Increase (Decrease) Due to Change               Increase (Decrease) Due to Change
                                                             in Average                                      in Average
(In thousands)(taxable equivalent)                Volume       Yield/Rate      Total              Volume       Yield/Rate      Total
INTEREST INCOME:
Interest-bearing balances due from banks      $        229    $      (76)   $    153          $       (10)   $        20    $     10
Investments1
Taxable                                                139        (6,685)     (6,546)              (2,896)           667      (2,229)
Tax-exempt                                             566           (65)        501                 (105)           132          27
FHLB and FRB stock                                  (1,212)         (418)     (1,630)                (970)           596        (374)
Loans, net1                                         18,122       (17,185)        937                3,354          8,867      12,221
Total interest income                         $     17,844    $  (24,429)   $ (6,585)         $      (627)   $    10,282    $  9,655
INTEREST EXPENSE:
Interest-bearing deposits:
Interest checking, savings and money market          3,638       (14,307)    (10,669)                 938          9,314      10,252
Time                                                   440          (711)       (271)                 148          3,909       4,057
Federal funds purchased and securities sold
under agreements to repurchase                          (8)          (40)        (48)                  (9)             0          (9)
Other borrowings                                    (8,642)       (2,129)    (10,771)              (7,148)         3,806      (3,342)
Total interest expense                              (4,572)      (17,187)    (21,759)              (6,071)        17,029      10,958
Net interest income                           $     22,416    $   (7,242)   $ 15,174          $     5,444    $    (6,747)   $ (1,303)


1 Interest income includes the tax effects of taxable-equivalent adjustments
using the Federal income tax rate of 21.0% in 2020, 2019 and 2018 to increase
tax exempt interest income to taxable-equivalent basis.

Changes in net interest income occur from a combination of changes in the volume
of interest-earning assets and interest-bearing liabilities, and in the rate of
interest earned or paid on them. The above table illustrates changes in interest
income and interest expense attributable to changes in volume (change in average
balance multiplied by prior year rate), changes in rate (change in rate
multiplied by prior year volume), and the net change in net interest income. The
net change attributable to the combined impact of volume and rate has been
allocated to each in proportion to the absolute dollar amounts of the change. In
2020, net interest income increased by $15.2 million, resulting from a $21.8
million decrease in interest expense, partially offset by a $6.6 million
decrease in interest income. Lower yields on average earning assets reduced
interest income by $24.4 million, while the increase in average balances on
interest-earning assets increased interest income by $17.8 million. The decrease
in interest expense reflects lower rates paid on interest bearing liabilities,
both deposits and other borrowings. Lower rates on deposits and borrowings
reduced interest expense by $17.2 million, while lower average balances of
interest bearing liabilities reduced interest expense by $4.6 million.

Provision for Credit Loss Expense



The provision for credit loss expense represents management's estimate of the
expense necessary to maintain the allowance for credit losses at an appropriate
level. The provision for credit loss expense was $16.2 million in 2020, compared
to $1.4 million in 2019. The ratio of total allowance to total loans and leases
increased to 0.98% at December 31, 2020 from 0.81% at December 31, 2019. The
first quarter of 2020 included a provision expense of $16.3 million driven by
the impact of the economic restrictions/shutdowns related to COVID-19 on
economic forecasts and other model assumptions relied upon by management in
determining the allowance, as well as normal adjustments for loan growth and
changing loan portfolio mix. See the section captioned "The Allowance for Credit
Losses" included within "Management's Discussion and Analysis of Financial
Condition and Results of Operations-Financial Condition" of this Report for
further analysis of the Company's allowance for credit losses.

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Noninterest Income
                                                    Year ended December 31,
(In thousands)                                  2020          2019          2018
Insurance commissions and fees               $ 31,505      $ 31,091      $ 

29,369


Investment services                            17,520        16,434        

17,288


Service charges on deposit accounts             6,312         8,321         8,435
Card services                                   9,263        10,526         9,693

Other income                                    8,817         8,416        13,130
Net gain (loss) on securities transactions        443           645          (466)
Total                                        $ 73,860      $ 75,433      $ 77,449

Noninterest income represented 24.7% of total revenues in 2020, and 26.4% in 2019.



Insurance commissions and fees increased 1.3% to $31.5 million in 2020, compared
to $31.1 million in 2019. The increase in insurance commissions and fees in 2020
over 2019, was mainly in property and casualty commissions, personal line
commissions, and contingency income, partially offset by an increase in reserves
for cancellations and policy changes as a result of economic uncertainties
related to COVID-19. New business volumes were also negatively impacted by
COVID-19.

Investment services income of $17.5 million increased $1.1 million or 6.6% in
2020 compared to 2019, mainly due to an increase in advisory fee income
resulting from the growth in assets under management, and higher estate and
terminating trust fees earned in 2020. Investment services income includes trust
services, financial planning, wealth management services, and brokerage related
services. The fair value of assets managed by, or in custody of, Tompkins was
$4.4 billion at December 31, 2020, up from $4.1 billion at December 31, 2019.
The fair value of assets in custody at December 31, 2020 and 2019 includes $1.2
billion, and $1.0 billion, respectively, of Company-owned securities where
Tompkins Trust Company is custodian.

Service charges on deposit accounts in 2020 were down $2.0 million or 24.1%
compared to the prior year. Overdraft/insufficient funds charges, the largest
component of service charges on deposit accounts, were down $1.7 million or
32.2% in 2020 compared to 2019. The decreases in overdraft/insufficient funds
charges during 2020 were primarily related to a decrease in the volume of
overdrafts relative to 2019.

Card services income decreased $1.3 million or 12.0% over 2019. The primary
components of card services income are fees related to interchange income and
transactions fees for debit card transactions, credit card transactions and ATM
usage. The reduction in card services income in 2020, when compared to 2019, is
largely related to the pandemic-related travel and business restrictions, which
resulted in lower transaction volume. Additionally, card services income for
2019 included a one-time incentive payment of $500,000 related to the Company's
merchant card business.

Other income of $8.8 million was up $401,000 or 4.8% compared to 2019. The
increase was largely due to gains on sales of residential mortgage loans of $2.0
million in 2020, compared to gains of $227,000 in 2019, due to a higher volume
of loans sold and higher premiums paid on loans sold in 2020.

Noninterest Expense
                                             Year ended December 31,
(In thousands)                         2020           2019           2018
Salaries and wages                  $  92,519      $  89,399      $  85,625
Other employee benefits                24,812         23,488         22,090

Net occupancy expense of premises 12,930 13,210 13,309 Furniture and fixture expense

           7,846          7,815          7,351
FDIC insurance                          2,398            773          2,618
Amortization of intangible assets       1,484          1,673          1,771
Other                                  43,393         45,476         48,303
Total                               $ 185,382      $ 181,834      $ 181,067



Noninterest expense as a percentage of total revenue was 62.0% in 2020, compared
to 63.6% in 2019. Expenses associated with salaries and wages and employee
benefits are the largest component of total noninterest expense. In 2020, these
expenses increased $4.4 million or 3.9% compared to 2019. Salaries and wages
increased $3.1 million or 3.5% in 2020 over the prior
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year, mainly as a result of annual merit pay increases. Other employee benefits
increased $1.3 million or 5.6% over 2019, mainly in health insurance, which was
up $942,000 or 10.4% in 2020 over 2019. The $1.6 million increase in FDIC
expense in 2020 over 2019 is due to the benefit of the FDIC insurance assessment
small bank credits in 2019.

Other operating expenses of $43.4 million decreased by $2.1 million or 4.6%
compared to 2019. The primary components of other operating expenses in 2020
were technology expense ($11.8 million), professional fees ($6.1 million),
marketing expense ($4.8 million), and cardholder expense ($3.3 million) The
decrease in other operating expenses in 2020 compared to 2019 was mainly in
professional fees (down $2.9 million or 32.3%) and business related travel and
entertainment expense (down $1.3 million or 67.3%). These decreases were
partially offset by increases in technology related expenses in 2020 over 2019
(up $1.1 million or 10.5%), and expense related to our allowance for off-balance
sheet exposures (up $1.0 million).

Noncontrolling Interests



Net income attributable to noncontrolling interests represents the portion of
net income in consolidated majority-owned subsidiaries that is attributable to
the minority owners of a subsidiary. The Company had net income attributable to
noncontrolling interests of $154,000 in 2020, up $27,000 from 2019. The
noncontrolling interests relate to three real estate investment trusts, which
are substantially owned by the Company's New York banking subsidiaries.

Income Tax Expense



The provision for income taxes provides for Federal, New York State,
Pennsylvania and other miscellaneous state income taxes. The 2020 provision was
$19.9 million, which decreased $1.1 million or 5.2% compared to the 2019
provision. The effective tax rate for the Company was 20.4% in 2020, down from
20.5% in 2019. The effective rates for 2020 and 2019 differed from the U.S.
statutory rate of 21.0% during those periods due to the effect of tax-exempt
income from loans, securities, and life insurance assets, investments in tax
credits, and excess tax benefits of stock based compensation.

Results of Operations
(Comparison of December 31, 2019 and 2018 results)

General

The Company reported diluted earnings per share of $5.37 in 2019, compared to diluted earnings per share of $5.35 in 2018. Net income for the year ended December 31, 2019, was $81.7 million, a decrease of 0.7% compared to $82.3 million in 2018.



In addition to earnings per share, key performance measurements for the Company
include return on average shareholders' equity (ROE) and return on average
assets (ROA). ROE was 12.55% in 2019, compared to 13.93% in 2018, while ROA was
1.22% in 2019 and 1.23% in 2018.

Segment Reporting



Banking Segment
The banking segment reported net income of $74.5 million for the year ended
December 31, 2019, representing a $424,000 or 0.6% decrease compared to 2018.
Net interest income decreased $1.2 million or 0.6% in 2019 compared to 2018.
Contributing to the decline from 2018, was a decline in average security
balances, which was partially offset by an improved net interest margin in 2019.
Interest income increased $9.8 million or 3.9% compared to 2018, while interest
expense increased $11.0 million or 27.5%.

The provision for loan and lease losses was $1.4 million in 2019, compared to
$3.9 million in the prior year. The reduction in provision was primarily due to
a $3.0 million specific reserve on one commercial real estate property at
December 31, 2018, which was subsequently charged off in the first quarter of
2019. The provision expense in 2019 also benefited from favorable trends in
certain qualitative factors and lower average historical loan loss rates in all
loan portfolios except commercial real estate at year-end 2019, compared to
year-end 2018.

Noninterest income in the banking segment of $29.1 million in 2019 decreased by
$2.7 million or 8.5% when compared to 2018. The negative variance to prior year
was mainly due to the $2.9 million gain on the sale of two properties in 2018
related to the completion and move to the Company's new headquarters building
and the collection of fees and nonaccrual interest of $2.5 million in 2018 on a
loan that was charged off in 2010. This was partially offset by the $500,000
one-time incentive payment received by the Company in the first quarter of 2019
related to the Company's merchant card business, and gains of
                                       39

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Table of Contents $645,000 on sales of available-for-sale securities in 2019 compared to net losses on sales of available-for-sale securities of $466,000 in 2018.



Noninterest expenses in 2019 were flat compared to 2018. Salary and wages and
employee benefits were up in 2019 over 2018, mainly as a result of an increase
in average FTEs, normal annual merit and incentive adjustments and higher health
insurance costs. These increases were mainly offset by a decrease in other
operating expenses. FDIC insurance expense was down in 2019 compared to 2018,
mainly as a result of deposit insurance credits received from the FDIC, which
included $1.5 million that were applied in 2019. 2018 operating expenses
included write-downs of $2.3 million on leases on space vacated in 2018
following completion of the Company's new headquarters in 2018.

Insurance Segment
The insurance segment reported net income of $4.2 million, up $926,000 or 28.5%
when compared to 2018, as a 5.9% increase in noninterest revenue was only
partially offset by a 1.9% increase in expenses. This increase included $900,000
or 4.6% of organic growth in property and casualty commissions and a $738,000 or
32.0% increase in contingency revenue over 2018, while life, health and
financial services commissions decreased slightly.

On May 1, 2019, Tompkins Insurance purchased the assets of Cali Agency, Inc. in
Warsaw, NY, adding an additional $112,000 in non-interest income for 2019. The
increase in expenses was mainly attributed to an increase in salary and wages
and employee benefits reflecting normal annual merit and incentive adjustments
and higher health insurance costs, respectively, over the prior year.

Wealth Management Segment
The wealth management segment reported net income of $3.1 million for the year
ended December 31, 2019, a decrease of $1.1 million or 26.3% compared to 2018.
Noninterest income of $17.0 million decreased $1.0 million or 5.5% compared to
2018, mainly a result of estate and terminating trust fees, which were down $1.0
million or 75.4% in 2019 over 2018, as a result of the settlement of a large
estate in 2018. Noninterest expenses increased by $331,000 or 2.6% in 2019
compared to 2018, mainly due to changes in staffing and normal merit and
incentive adjustments in 2019 compared to 2018. The market value of assets under
management or in custody at December 31, 2019 totaled $4.1 billion, an increase
of 6.7% compared to year-end 2018. This figure included $1.0 billion at year-end
2019 of Company-owned securities from which no income was recognized as the
Trust Company was serving as custodian.

Net Interest Income



Net interest income is the Company's largest source of revenue, representing
73.6% of total revenues for the year ended December 31, 2019, and 73.2% of total
revenues for the year ended December 31, 2018. Net interest income is dependent
on the volume and composition of interest earning assets and interest-bearing
liabilities and the level of market interest rates.

Tax-equivalent net interest income for 2019 decreased by $1.3 million or 0.6%
from 2018. The decrease was mainly due to the decline in average earning assets
and higher funding costs in 2019 compared to 2018. Average total deposits
represented 84.4% of average total liabilities in 2019 compared to 79.8% in
2018, while total average borrowings represented 13.9% of average total
liabilities in 2019 and 19.1% in 2018.

Tax-equivalent interest income increased $9.7 million or 3.8% in 2019 over 2018.
The increase in taxable-equivalent interest income was mainly the result of
improved asset yields and an increase in average loan balances. Average loans
and leases increased $72.5 million or 1.5% in 2019 compared to 2018. Average
loan balances represented 77.1% of average earning assets in 2019 compared to
75.0% in 2018. The average yield on interest earning assets for 2019 was 4.2%,
which increased by 20 basis points from 2018. The average yield on loans was
4.72% in 2019, an increase of 19 basis points compared to 4.53% in 2018. Average
balances on securities decreased $132.1 million or 8.6% compared to 2018, while
the average yield on the securities portfolio increased 5 basis points or 2.2%
compared to 2018. The decrease in average securities was mainly due to the sale
of approximately $152.1 million of available-for-sale securities in the second
quarter of 2019. The proceeds from the sale were mainly used to reduce
borrowings.

Interest expense for 2019 increased $11.0 million or 27.5% compared to 2018,
reflecting higher rates as average interest bearing liabilities decreased $131.5
million or 2.8% from 2018. The increase in interest expense was the result of
the increase in the average rates paid on deposits and interest bearing
liabilities in 2019 compared to 2018. The average cost of interest bearing
deposits was 0.84% in 2019, up 36 basis points from 0.48% in 2018, while the
average costs of interest bearing liabilities increased to 1.12% in 2019 from
0.85% in 2018. Average total deposits were up $216.6 million or 4.4% in 2019
over 2018, with the majority of the growth in average interest bearing deposits.
Average interest bearing deposits in 2019 increased $195.8
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million or 5.6% compared to 2018. Average noninterest bearing deposit balances
in 2019 increased $20.8 million or 1.5% over 2018 and represented 27.6% of
average total deposits in 2019 compared to 28.4% in 2018. Average other
borrowings decreased by $323.9 million or 29.8% in 2019 from 2018. The decrease
in borrowings was due to strong deposit growth during the third quarter of 2019
as well as pay downs resulting from proceeds from sales of $152.1 million of
available-for-sale securities in the second quarter of 2019.

Provision for Loan and Lease Losses



The provision for loan and lease losses represents management's estimate of the
expense necessary to maintain the allowance for loan and lease losses at an
appropriate level. The provision for loan and lease losses was $1.4 million in
2019, compared to $3.9 million in 2018. The ratio of total allowance to total
loans and leases decreased to 0.81% at December 31, 2019 from 0.90% at December
31, 2018. Favorable trends in certain qualitative factors and lower average
historical loan loss rates in all loan portfolios except commercial real estate
at year-end 2019, compared to year-end 2018, and lower specific reserves for
impaired loans, contributed to the lower allowance level at December 31, 2019.
The allowance at December 31, 2018 included a specific reserve of $3.0 million
related to one commercial real estate credit that was subsequently charged off
in the first quarter of 2019. See the section captioned "The Allowance for Loan
and Lease Losses" included within "Management's Discussion and Analysis of
Financial Condition and Results of Operations-Financial Condition" of this
Report for further analysis of the Company's allowance for loan and lease
losses.

Noninterest Income
Noninterest income represented 26.4% of total revenues in 2019, and 26.8% in
2018.

Insurance commissions and fees increased 5.9% to $31.1 million in 2019, compared
to $29.4 million in 2018. This increase included $900,000 or 4.6% of organic
growth in property and casualty commissions and a $738,000 or 32.0% increase in
contingency revenue over 2018, while life, health and financial services
commissions decreased slightly.

Investment services income of $16.4 million decreased $854,000 or 4.9% in 2019
compared to 2018. Investment services income includes trust services, financial
planning, and wealth management services. The decrease in income was mainly a
result of estate and terminating trust fees being down $1.0 million or 75.4% in
2019 over 2018, due to fees received in 2018 related to the settlement of a
large estate. Fees are largely based on the market value and the mix of assets
managed, and accordingly, the general direction of the stock market can have a
considerable impact on fee income. The market value of assets managed by, or in
custody of, the Trust Company was $4.1 billion at December 31, 2019, and $3.8
billion at December 31, 2018. These figures included $1.0 billion in 2019 and
2018 of Company-owned securities from which no income was recognized as the
Trust Company was serving as custodian.

Service charges on deposit accounts in 2019 were down $114,000 or 1.4% compared
to prior year. Overdraft/insufficient funds charges, the largest component of
service charges on deposit accounts, were down $180,000 or 3.2% in 2019 compared
to 2018, while service fees on personal and business accounts were up by $36,000
or 1.4% in 2019 compared to 2018.

Card services income increased $833,000 or 8.6% over 2018. The primary
components of card services income are fees related to interchange income and
transactions fees for debit card transactions, credit card transactions and ATM
usage. Card services income for 2019 included a one-time incentive payment of
$500,000 related to the Company's merchant card business. Increased revenue was
also driven by increased transaction volume in both credit and debit cards.

The Company recognized $645,000 of gains on sales/calls of available-for-sale
securities in 2019, compared to $466,000 of losses in 2018. The gains are
primarily related to the sales of available-for-sale securities, which are
generally the result of general portfolio maintenance and interest rate risk
management.

Other income of $8.4 million was down $4.7 million or 35.9% compared to 2018.
The primary contributors for the decrease in 2019 over 2018 were $2.9 million of
gains on the sale of two properties we sold in 2018 upon completion of the
Company's new headquarters building and $2.5 million related to the collection
of fees and nonaccrual interest for a credit that was charged off in 2010.

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Noninterest Expense

Noninterest expense as a percentage of total revenue was 63.6% in 2019, compared
to 62.6% in 2018. Expenses associated with salaries and wages and employee
benefits are the largest component of total noninterest expense. In 2019, these
expenses increased $5.2 million or 4.8% compared to 2018. Salaries and wages
increased $3.8 million or 4.4% in 2019 over prior year, mainly as a result of
annual merit pay increases. Other employee benefits increased $1.4 million or
6.3% over 2018, mainly in health insurance, which was up $736,000 or 8.9% in
2019 over 2018.

Other operating expenses of $45.5 million decreased by $2.8 million or 5.9%
compared to 2018. The primary components of other operating expenses in 2019
were technology expense ($10.7 million), professional fees ($8.9 million),
marketing expense ($4.9 million), cardholder expense ($3.2 million) and other
miscellaneous expense ($18.3 million). Professional fees and technology related
expenses in 2019 were up by $378,000 and $567,000, respectively, over 2018,
mainly as a result of investments in strengthening the Company's compliance and
information security infrastructure. Other operating expense in 2018 included
$2.5 million of write-downs related to two leases on space vacated in 2018.

Noncontrolling Interests



Net income attributable to noncontrolling interests represents the portion of
net income in consolidated majority-owned subsidiaries that is attributable to
the minority owners of a subsidiary. The Company had net income attributable to
noncontrolling interests of $127,000 in 2019 and 2018. The noncontrolling
interests relate to three real estate investment trusts, which are substantially
owned by the Company's New York banking subsidiaries.

Income Tax Expense



The provision for income taxes provides for Federal, New York State,
Pennsylvania and other miscellaneous state income taxes. The 2019 provision was
$21.0 million, which decreased $789,000 or 3.6% compared to the 2018 provision.
The effective tax rate for the Company was 20.5% in 2019, down from 20.9% in
2018. The effective rates for 2019 and 2018 differed from the U.S. statutory
rate of 21.0% during those periods due to the effect of tax-exempt income from
loans, securities, and life insurance assets, investments in tax credits, and
excess tax benefits of stock based compensation.

Financial Condition



Total assets were $7.6 billion at December 31, 2020, increasing by 13.3% or
$896.5 million from the previous year end. The increase in total assets was
mainly due to increases in loans, securities, and cash and cash equivalent
balances. Total cash and cash equivalents were up $250.5 million or 181.5% over
December 31, 2019. The increase in cash and cash equivalents was mainly in
balances held at the Federal Reserve and reflects the investment of excess
liquidity in short term investments. Total deposits at year-end 2020 were up
$1.2 billion or 23.5% over year-end 2019.

Loans and leases were 69.0% of total assets at December 31, 2020, compared to
73.1% of total assets at December 31, 2019. Total loan balances were $5.2
billion at December 31, 2020, up $342.8 million or 7.0% compared to the $4.9
billion reported at year-end 2019, mainly due to the addition of PPP loans
originated and funded in the second quarter of 2020. PPP loan balances totaled
$291.3 million at year-end 2020. A more detailed discussion of the loan
portfolio is provided below in this section under the caption "Loans and
Leases".

As of December 31, 2020, total securities comprised 21.4% of total assets,
compared to 19.3% of total assets at year-end 2019. Securities were up $328.6
million or 25.3% at December 31, 2020, compared to December 31, 2019. The
increase in securities from year-end 2019 was largely due to the investment of
excess liquidity into securities and interest bearing balances. The securities
portfolio primarily contains mortgage-backed securities, obligations of U.S.
Government sponsored entities, and obligations of states and political
subdivisions. A more detailed discussion of the securities portfolio is provided
below in this section under the caption "Securities".

Total deposits at year-end 2020 increased by $1.2 billion or 23.5% compared to
December 31, 2019. All deposit categories at year-end 2020 were up over year-end
2019, with noninterest bearing deposits up by $472.4 million or 32.4%, time
deposit balances up by $71.2 million or 10.6% and checking, savings and money
market accounts up by $681.2 million or 22.1% at December 31, 2020 compared to
December 31, 2019. Other borrowings, consisting mainly of short term advances
with the FHLB, decreased $393.1 million from December 31, 2019, as deposit
growth were used to reduce borrowings. A more detailed discussion of deposits
and borrowings is provided below in this section under the caption "Deposits and
Other Liabilities".
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Shareholders' Equity

The Consolidated Statements of Changes in Shareholders' Equity included in the
Consolidated Financial Statements of the Company contained in Part II, Item 8.
of this Report, detail changes in equity capital over prior year end. Total
shareholders' equity was up $54.6 million or 8.2% to $717.7 million at
December 31, 2020, from $663.1 million at December 31, 2019. Additional paid-in
capital decreased by $4.5 million, from $338.5 million at December 31, 2019, to
$334.0 million at December 31, 2020. The $4.5 million decrease included the
following: a $9.4 million aggregate purchase price related to the Company's
repurchase and retirement of 127,690 shares of its common stock in connection
with the 2020 Repurchase Plan and $1.9 million related to the exercise of stock
options and restricted stock activity. These were partially offset by $4.7
million attributed to stock based compensation expense, $1.8 million related to
shares issued in connection with the Company's dividend reinvestment program and
$255,000 related to shares issued for the Company's director deferred
compensation plan. Retained earnings increased by $47.9 million, reflecting net
income of $77.6 million, less dividends paid of $31.4 million and the net
cumulative effect adjustment related to the adoption of ASU 2016-13 of $1.7
million.

Accumulated other comprehensive loss decreased from $43.6 million at
December 31, 2019 to $32.1 million at December 31, 2020, reflecting a $16.6
million increase in unrealized gains on available-for-sale securities due to
market interest rates, and a $5.1 million increase in actuarial loss associated
with employee benefit plans. Under regulatory requirements, amounts reported as
accumulated other comprehensive income/loss related to net unrealized gain or
loss on available-for-sale securities and the funded status of the Company's
defined benefit post-retirement benefit plans do not increase or reduce
regulatory capital and are not included in the calculation of risk-based capital
and leverage capital ratios.

Total shareholders' equity was up $42.2 million or 6.8% to $663.1 million at
December 31, 2019, from $620.9 million at December 31, 2018. Additional paid-in
capital decreased by $28.1 million, from $366.6 million at December 31, 2018, to
$338.5 million at December 31, 2019. The $28.1 million decrease included the
following: $29.9 million aggregate purchase price related to the Company's
repurchase and retirement of 376,021 shares of its common stock in connection
with its stock repurchase plan and $2.9 million related to the exercise of stock
options and restricted stock activity. These were partially offset by $4.2
million attributed to stock based compensation expense and $377,000 related to
shares issued for the Company's director deferred compensation plan. Retained
earnings increased by $51.1 million, reflecting net income of $81.7 million,
less dividends paid of $30.6 million.

Accumulated other comprehensive loss decreased from $63.2 million at
December 31, 2018 to $43.6 million at December 31, 2019; reflecting a $27.6
million increase in unrealized gains on available-for-sale securities due to
market interest rates, and a $8.0 million decrease in actuarial loss associated
with employee benefit plans.

The Company continued its long history of increasing cash dividends with a per
share increase of 4.0% in 2020, which followed an increase of 4.1% in 2019.
Dividends per share amounted to $2.10 in 2020, compared to $2.02 in 2019, and
$1.94 in 2018. Cash dividends paid represented 40.4%, 37.5%, and 36.0% of
after-tax net income in 2020, 2019, and 2018, respectively.

On July 19, 2018, the Company's Board of Directors authorized a stock repurchase
plan (the "2018 Repurchase Plan") for the Company to repurchase up to 400,000
shares of the Company's common stock over the 24 months following adoption of
the plan. Through December 31, 2019, the Company had repurchased 393,004 shares
under the 2018 Repurchase Plan at an average price of $79.15.

On January 30, 2020, the Company's Board of Directors authorized a stock
repurchase plan (the "2020 Repurchase Plan") for the Company to repurchase up to
400,000 shares of the Company's common stock over the 24 months following
adoption of the plan. As with the 2018 Repurchase Plan, shares may be
repurchased from time to time under the 2020 Repurchase Plan in open market
transactions at prevailing market prices, in privately negotiated transactions,
or by other means in accordance with federal securities laws, and the repurchase
program may be suspended, modified or terminated by the Board of Directors at
any time for any reason. Through December 31, 2020, the Company had repurchased
127,690 shares under the 2020 Repurchase Plan at an average price of $73.72.

The Company and its subsidiary banks are subject to various regulatory capital
requirements administered by Federal bank regulatory agencies. Failure to meet
minimum capital requirements can initiate certain mandatory and possibly
additional discretionary actions by regulators that, if undertaken, could have a
direct material adverse effect on the Company's business, results of operation
and financial condition. Under capital adequacy guidelines and the regulatory
framework for prompt corrective action (PCA), banks must meet specific
guidelines that involve quantitative measures of assets, liabilities, and
certain off-balance-sheet items as calculated under regulatory accounting
practices. Capital amounts and classifications of the Company and its subsidiary
banks are also subject to qualitative judgments by regulators concerning
components, risk
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weightings, and other factors. Quantitative measures established by regulation
to ensure capital adequacy require the maintenance of minimum amounts and ratios
of common equity Tier 1 capital, Total capital and Tier 1 capital to
risk-weighted assets, and of Tier 1 capital to average assets. Management
believes that the Company and its subsidiary banks meet all capital adequacy
requirements to which they are subject.

In addition to setting higher minimum capital ratios, the Basel III Capital
Rules introduced a capital conservation buffer, which must be added to each of
the minimum capital ratios and is designed to absorb losses during periods of
economic stress. The capital conservation buffer was phased-in over a three year
period that began on January 1, 2016, and was fully phased-in on January 1, 2019
at 2.5%.

As of December 31, 2020, the capital ratios for the Company's four subsidiary
banks exceeded the minimum levels required to be considered well capitalized.
Additional information on the Company's capital ratios and regulatory
requirements is provided in "Note 20 - Regulations and Supervision" in Notes to
Consolidated Financial Statements in Part II, Item 8. of this Report on Form
10-K.

Securities

The Company maintains a portfolio of securities such as U.S. Treasuries, U.S.
government sponsored entities securities, U.S. government agencies, non-U.S.
Government agencies or sponsored entities mortgage-backed securities,
obligations of states and political subdivisions thereof and equity securities.
Management typically invests in securities with short to intermediate average
lives in order to better match the interest rate sensitivities of its assets and
liabilities. Investment decisions are made within policy guidelines established
by the Company's Board of Directors. The investment policy established by the
Company's Board of Directors is based on the asset/liability management goals of
the Company, and is monitored by the Company's Asset/Liability Management
Committee. The intent of the policy is to establish a portfolio of high quality
diversified securities, which optimizes net interest income within safety and
liquidity limits deemed acceptable by the Asset/Liability Management Committee.

The Company classifies its securities at date of purchase as available-for-sale,
held-to-maturity or trading.  Securities, other than certain obligations of
states and political subdivisions thereof, are generally classified as
available-for-sale. Securities available-for-sale may be used to enhance total
return, provide additional liquidity, or reduce interest rate risk. Securities
in the held-to-maturity portfolio would consists of obligations of U.S.
Government sponsored entities and obligations of state and political
subdivisions. Securities in the trading portfolio would reflect those securities
that the Company elects to account for at fair value, with the adoption of ASC
Topic 825, Financial Instruments.

The Company's total securities portfolio at December 31, 2020 totaled $1.63
billion compared to $1.30 billion at December 31, 2019. The table below shows
the composition of the available-for-sale and held-to-maturity securities
portfolio as of year-end 2020, 2019 and 2018. The increase in the
available-for-sale portfolio at year-end 2020 over year-end 2019 reflects the
reinvestment of excess liquidity. The Company purchased about $904.9 million of
securities in 2020, which were partially offset by $545.6 million of payments,
maturities and calls. In 2020, fair values were favorably impacted by changes in
market interest rates.

For held-to-maturity securities, the Company early adopted ASU 2019-04 on
November 30, 2019.  Since the Company had already adopted ASUs 2016-01 and
2017-12, the related amendments were effective as of November 30, 2019.  As part
of the adoption of ASU 2019-04, the Company reclassified $138.2 million in
aggregate amortized cost basis of debt securities from held-to-maturity to
available-for-sale.  Included in other comprehensive income at December 31, 2019
is an unrealized gain of approximately $3.8 million related to the fair market
value versus the cost basis of the portfolio at the time of the transfer.  The
Company had not reclassified debt securities from held-to-maturity to
available-for-sale upon adoption of the amendments in ASU 2017-12.  Under ASU
2019-04, entities that did not reclassify debt securities from held-to-maturity
to available-for-sale upon adoption of the amendments in ASU 2017-12 and elect
to reclassify debt securities upon adoption of the amendments in ASU 2019-04 are
required to reflect the reclassification as of the date of adoption of that
Update.

Additional information on the securities portfolio is available in "Note 2
Securities" in Notes to Consolidated Financial Statements in Part II, Item 8. of
this Report, which details the types of securities held, the carrying and fair
values, and the contractual maturities as of December 31, 2020 and 2019.

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                                                                                             As of December 31,
Available-for-Sale Securities                             2020                                   2019                                      2018
                                             Amortized                                 Amortized                                 Amortized
(In thousands)                                  Cost              Fair Value              Cost              Fair Value              Cost              Fair Value
U.S. Treasuries                            $         0          $         0          $     1,840          $     1,840          $       289          $       289
Obligations of U.S. Government sponsored
entities                                       599,652              607,480              367,551              372,488              493,371              

485,898


Obligations of U.S. states and political
subdivisions                                   126,642              129,746               96,668               97,785               86,260              

85,440


Mortgage-backed securities-residential,
issued by
U.S. Government agencies                       179,538              182,108              164,643              164,451              131,831              

128,267


U.S. Government sponsored entities             691,562              705,480              660,037              659,590              649,620              

630,558


Non-U.S. Government agencies or sponsored
entities                                             0                    0                    0                    0                   31              

31


U.S. corporate debt securities                   2,500                2,379                2,500                2,433                2,500              

2,175

Total available-for-sale securities $ 1,599,894 $ 1,627,193

$ 1,293,239          $ 1,298,587          $ 1,363,902          $ 1,332,658



Held-to-Maturity Securities                       2020                                    2019                                    2018
                                     Amortized                               Amortized                               Amortized
(In thousands)                          Cost             Fair Value             Cost             Fair Value             Cost            Fair Value

Obligations of U.S. Government
sponsored entities                  $       0          $         0          

$ 0 $ 0 $ 131,306 $ 130,108 Obligations of U.S. states and political subdivisions

                      0                    0                  0                    0              9,273               9,269

Total held-to-maturity securities $ 0 $ 0 $ 0 $ 0 $ 140,579 $ 139,377





Effective January 1, 2020, the Company adopted a new accounting standard (ASU
2016-13), "Financial Instruments - Credit Losses (Topic 326): Measurement of
Credit Losses on Financial Instruments" which amends the accounting guidance on
the impairment of financial instruments. Management evaluates investment
securities for expected credit losses ("ECL") impairment at least on a quarterly
basis, and more frequently when economic or market concerns warrant such
evaluation. Factors that may be indicative of ECL include, but are not limited
to, the following:

•Extent to which the fair value is less than the amortized cost basis.
•Adverse conditions specifically related to the security, an industry, or
geographic area (changes in technology, business practice).
•Payment structure of the debt security with respect to underlying issuer or
obligor.
•Failure of the issuer to make scheduled payment of principal and/or interest.
•Changes to the rating of a security or issuer by a NRSRO.
•Changes in tax or regulatory guidelines that impact a security or underlying
issuer.

For available for sale debt securities in an unrealized loss position, the
Company evaluates the securities to determine whether the decline in the fair
value below the amortized cost basis (technical impairment) is the result of
changes in interest rates or reflects a fundamental change in the credit
worthiness of the underlying issuer. Any impairment that is not credit related
is recognized in other comprehensive income, net of applicable taxes.
Credit-related impairment is recognized as an allowance for credit losses
("ACL") on the balance sheet, limited to the amount by which the amortized cost
basis exceeds the fair value, with a corresponding adjustment to earnings. Both
the ACL and the adjustment to net income may be reversed if conditions change.

However, if the Company intends to sell an impaired available for sale debt security, or more likely than not be required to sell the debt security before the recovery of the amortized cost basis, the entire impairment amount, including any previously


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recognized ACL, must be recognized in earnings with a corresponding adjustment
to the security's amortized cost basis. Because the security's amortized cost
basis is adjusted to fair value, there is no ACL.

The Company also holds non-marketable Federal Home Loan Bank New York ("FHLBNY")
stock, non-marketable Federal Home Loan Bank Pittsburgh ("FHLBPITT") stock and
non-marketable Atlantic Community Bankers Bank ("ACBB") stock, all of which are
required to be held for regulatory purposes and for borrowing availability. The
required investment in FHLB stock is tied to the Company's borrowing levels with
the FHLB. Holdings of FHLBNY stock, FHLBPITT stock and ACBB stock totaled $11.0
million, $5.2 million and $95,000 at December 31, 2020, respectively. These
securities are carried at par, which is also cost. The FHLBNY and FHLBPITT
continue to pay dividends and repurchase stock. As such, the Company has not
recognized any impairment on its holdings of FHLBNY and FHLBPITT stock. At
December 31, 2019, the Company's holdings of FHLBNY stock, FHLBPITT stock, and
ACBB stock totaled $24.3 million, $9.3 million, and $95,000, respectively.

Management's policy is to purchase investment grade securities that, on average,
have relatively short expected durations. This policy helps mitigate interest
rate risk and provides sources of liquidity without significant risk to capital.
The contractual maturity distribution of debt securities and mortgage-backed
securities as of December 31, 2020, along with the weighted average yield of
each category, is presented in Table 3-Maturity Distribution below. Balances are
shown at amortized cost and weighted average yields are calculated on a fully
taxable-equivalent basis. Expected maturities will differ from contractual
maturities presented in Table 3-Maturity Distribution below, because issuers may
have the right to call or prepay obligations with or without penalty and
mortgage-backed securities will pay throughout the periods prior to contractual
maturity.
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Table 3 - Maturity Distribution
                                                                                  As of December 31, 2020
                                                                   Securities                               Securities
                                                              Available-for-Sale1                        Held-to-Maturity
(dollar amounts in thousands)                               Amount              Yield2                Amount                Yield2

Obligations of U.S. Government sponsored entities
Within 1 year                                        $           43,255             2.31  % $          0                        0.00  %
Over 1 to 5 years                                               358,032             1.35  %            0                        0.00  %
Over 5 to 10 years                                              173,156             0.82  %            0                        0.00  %
Over 10 years                                                    25,209             1.87  % $          0                        0.00  %
                                                     $          599,652             1.29  % $          0                        0.00  %

Obligations of U.S. state and political subdivisions
Within 1 year                                        $           11,229             2.75  % $          0                        0.00  %
Over 1 to 5 years                                                21,011             2.46  %            0                        0.00  %
Over 5 to 10 years                                               52,917             2.92  %            0                        0.00  %
Over 10 years                                                    41,485             2.51  %            0                        0.00  %
                                                     $          126,642             2.69  % $          0                        0.00  %

Mortgage-backed securities - residential
Within 1 year                                        $                0             0.00  % $          0                        0.00  %
Over 1 to 5 years                                                 7,914             3.22  %            0                        0.00  %
Over 5 to 10 years                                              105,389             2.05  %            0                        0.00  %
Over 10 years                                                   757,797             1.10  %            0                        0.00  %
                                                     $          871,100             1.23  % $          0                        0.00  %

Other securities
Over 5 to 10 years                                   $            2,500             3.04  % $          0                        0.00  %
                                                     $            2,500             3.04  % $          0                        0.00  %

Total securities
Within 1 year                                        $           54,484             2.40  % $          0                        0.00  %
Over 1 to 5 years                                               386,958             1.45  %            0                        0.00  %
Over 5 to 10 years                                              333,961             1.56  %            0                        0.00  %
Over 10 years                                                   824,491             1.19  %            0                        0.00  %

                                                     $        1,599,894             1.37  % $          0                        0.00  %


1 Balances of available-for-sale securities are shown at amortized cost.
2 Interest income includes the tax effects of taxable-equivalent adjustments
using a combined New York State and Federal effective income tax rate of 24.5%
to increase tax exempt interest income to taxable-equivalent basis.

The average taxable-equivalent yield on the securities portfolio was 1.83% in 2020, 2.30% in 2019 and 2.24% in 2018.

At December 31, 2020, there were no holdings of any one issuer, other than the U.S. Government sponsored entities, in an amount greater than 10% of the Company's shareholders' equity.


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Loans and Leases

Table 4 - Composition of Loan and Lease Portfolio
Loans and Leases                                                           As of December 31,
(In thousands)                                      2020           2019           2018           2017           2016
Commercial and industrial
Agriculture                                    $    94,489    $   105,786    $   107,494    $   108,608    $   118,247
Commercial and industrial other                    792,987        902,275        970,141        983,043        926,372
PPP Loans                                          291,252              0              0              0              0
Subtotal commercial and industrial               1,178,728      1,008,061      1,077,635      1,091,651      1,044,619
Commercial real estate
Construction                                       163,016        213,637        165,669        203,966        144,770
Agriculture                                        201,866        184,898        170,229        129,959        102,776
Commercial real estate other                     2,204,310      2,045,030      2,004,763      1,866,802      1,673,295
Subtotal commercial real estate                  2,569,192      2,443,565      2,340,661      2,200,727      1,920,841
Residential real estate
Home equity                                        200,827        219,245        229,608        241,256        247,014
Mortgages                                        1,235,160      1,158,592      1,104,286      1,061,685        972,801
Subtotal residential real estate                 1,435,987      1,377,837      1,333,894      1,302,941      1,219,815
Consumer and other
Indirect                                             8,401         12,964         12,663         12,144         14,835
Consumer and other                                  61,399         61,446         58,326         50,979         45,219
Subtotal consumer and other                         69,800         74,410         70,989         63,123         60,054
Leases                                              14,203         17,322         14,556         14,467         16,650
Total loans and leases                           5,267,910      4,921,195      4,837,735      4,672,909      4,261,979
Less: unearned income and deferred costs and
fees                                                (7,583)        (3,645)        (3,796)        (3,789)        (3,946)
Total loans and leases, net of unearned income
and deferred costs and fees                    $ 5,260,327    $ 4,917,550    $ 4,833,939    $ 4,669,120    $ 4,258,033



Total loans and leases of $5.3 billion at December 31, 2020 were up $342.8
million or 7.0% from December 31, 2019. The growth was mainly in PPP loans,
which totaled $291.3 million at year-end 2020. As of December 31, 2020, total
loans and leases represented 69.0% of total assets compared to 73.1% of total
assets at December 31, 2019.

Residential real estate loans, including home equity loans, of $1.4 billion at
December 31, 2020, increased by $58.2 million or 4.2% from $1.4 billion at
year-end 2019, and comprised 27.3% of total loans and leases at December 31,
2020. Growth in residential loan balances is impacted by the Company's decision
to retain these loans or sell them in the secondary market due to interest rate
considerations. The Company's Asset/Liability Committee meets regularly and
establishes standards for selling and retaining residential real estate mortgage
originations.

The Company may sell residential real estate loans in the secondary market based
on interest rate considerations. These residential real estate loans are
generally sold to Federal Home Loan Mortgage Corporation ("FHLMC") or State of
New York Mortgage Agency ("SONYMA") without recourse in accordance with standard
secondary market loan sale agreements. These residential real estate loans also
are subject to customary representations and warranties made by the Company,
including representations and warranties related to gross incompetence and
fraud. The Company has not had to repurchase any loans as a result of these
representations and warranties.

During 2020, 2019, and 2018, the Company sold residential mortgage loans
totaling $51.7 million, $16.9 million, and $27.7 million, respectively, and
realized net gains on these sales of $2.1 million, $227,000, and $458,000,
respectively. The increase in sold residential mortgage loans was mainly due to
a higher volume of originated loans in 2020 compared to 2019. The higher volume
sold coupled with higher premiums paid on sold loans resulted in higher net
gains on the sales of residential mortgage loans. When residential mortgage
loans are sold to FHLMC or SONYMA, the Company typically retains all servicing
rights, which provides the Company with a source of fee income. In connection
with the sales in 2020, 2019, and 2018, the Company recorded mortgage-servicing
assets of $388,000, $127,000, and $207,000, respectively.
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The Company originates fixed rate and adjustable rate residential mortgage
loans, including loans that have characteristics of both, such as a 7/1
adjustable rate mortgage, which has a fixed rate for the first seven years and
then adjusts annually thereafter. The majority of residential mortgage loans
originated over the last several years have been fixed rate given the low
interest rate environment. Adjustable rate residential real estate loans may be
underwritten based upon an initial rate which is below the fully indexed rate;
however, the initial rate is generally less than 100 basis points below the
fully indexed rate. As such, the Company does not believe that this practice
creates any significant credit risk.

Commercial real estate loans totaled $2.6 billion at December 31, 2020, an increase of $125.6 million or 5.1% compared to December 31, 2019, and represented 48.8% of total loans and leases at December 31, 2020, compared to 49.7% at December 31, 2019.



Commercial and industrial loans totaled $1.2 billion at December 31, 2020, which
is an increase of $170.7 million or 16.9% from December 31, 2019. Commercial and
industrial loans represented 22.4% of total loans at December 31, 2020 compared
to 20.5% at December 31, 2019. The increase at year-end 2020 over year-end 2019
was mainly due to PPP loan originations. In the second quarter of 2020, the
Company funded $465.6 million of PPP loans. At December 31, 2020, PPP loans
totaled $291.3 million, with the decrease reflecting loans forgiven by the SBA.
The PPP provides borrower guarantees for lenders, as well as loan forgiveness
incentives for borrowers that utilize the loan proceeds to cover employee
compensation-related expenses and certain other eligible business operating
costs, all in accordance with the rules and regulations established by the SBA.
On January 11, 2021, the SBA reactivated the PPP. The Company's banking
subsidiaries have originated additional PPP loans through the PPP, which is
currently scheduled to extend through March 31, 2021. As of February 21, 2021,
the Company had submitted 1,341 PPP loan applications totaling $171.0 million
under the 2021 PPP authorization.

As of December 31, 2020, agriculturally-related loans totaled $296.4 million or
5.6% of total loans and leases compared to $290.7 million or 5.9% of total loans
and leases at December 31, 2019. Agriculturally-related loans include loans to
dairy farms and cash and vegetable crop farms. Agriculturally related loans are
primarily made based on identified cash flows of the borrower with consideration
given to underlying collateral, personal guarantees, and government related
guarantees. Agriculturally-related loans are generally secured by the assets or
property being financed or other business assets such as accounts receivable,
livestock, equipment or commodities/crops.

The consumer loan portfolio includes personal installment loans, indirect
automobile financing, and overdraft lines of credit. Consumer and other loans
were $69.8 million at December 31, 2020, compared to $74.4 million at December
31, 2019.

The lease portfolio decreased by 18.0% to $14.2 million at December 31, 2020
from $17.3 million at December 31, 2019. As of December 31, 2020, commercial
leases and municipal leases represented 100.0% of total leases.

The Company has adopted comprehensive lending policies, underwriting standards
and loan review procedures. There were no significant changes to the Company's
existing policies, underwriting standards and loan review during 2020. The
Company's Board of Directors approves the lending policies at least annually.
The Company recognizes that exceptions to policy guidelines may occasionally
occur and has established procedures for approving exceptions to these policy
guidelines. Management has also implemented reporting systems to monitor loan
originations, loan quality, concentrations of credit, loan delinquencies and
nonperforming loans and potential problem loans.

The Company's loan and lease customers are located primarily in the New York and
Pennsylvania communities served by its four subsidiary banks. Although operating
in numerous communities in New York State and Pennsylvania, the Company is still
dependent on the general economic conditions of these states. The suspension of
business activities in our market area has led to a significant increase in
unemployment rates and has had a negative effect on our customers. There
continues to be a great deal of uncertainty regarding how long those conditions
will continue to exist. As a result, the economic consequences of the pandemic
on our market area generally and on the Company in particular continue to be
difficult to quantify. Other than geographic and general economic risks,
management is not aware of any material concentrations of credit risk to any
industry or individual borrower.

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Analysis of Past Due and Nonperforming Loans
                                                                    As of December 31,
(In thousands)                                     2020        2019        2018        2017        2016
Loans 90 days past due and accruing1

Consumer and other                              $      0    $      0    $      0    $     44    $      0
Total loans 90 days past due and accruing              0           0           0          44           0
Nonaccrual loans
Commercial and industrial                          1,775       2,335       1,883       2,852         738
Commercial real estate                            23,627      10,789       8,007       5,948       9,076
Residential real estate                           13,145      10,882      12,072      10,363       9,061
Consumer and other                                   429         275        

234 354 166



Total nonaccrual loans and leases                 38,976      24,281      22,196      19,517      19,041
Troubled debt restructurings not included above    6,803       7,154       4,395       3,449       2,631
Total nonperforming loans and leases              45,779      31,435      26,591      23,010      21,672
Other real estate owned                               88         428       1,595       2,047         908
Total nonperforming assets                      $ 45,867    $ 31,863    $ 28,186    $ 25,057    $ 22,580
Total nonperforming loans and leases as a
percentage of total loans and leases                0.87  %     0.64  %     0.55  %     0.49  %     0.51  %
Total nonperforming assets as a percentage of
total assets                                        0.60  %     0.47  %     0.42  %     0.38  %     0.36  %
Allowance as a percentage of nonperforming
loans and leases                                  112.87  %   126.90  %   

163.25 % 172.84 % 164.98 %




1 The 2019, 2018, 2017 and 2016 columns in the above table exclude $794,000,
$1.3 million, $1.1 million, and $2.6 million, respectively, of acquired loans
that are 90 days past due and accruing interest. These loans were originally
recorded at fair value on the acquisition date of August 1, 2012. These loans
are considered to be accruing as the Company can reasonably estimate future cash
flows on these acquired loans and the Company expects to fully collect the
carrying value of these loans. Therefore, the Company is accreting the
difference between the carrying value of these loans and their expected cash
flows into interest income.

The level of nonperforming assets at the past five year-ends is illustrated in
the table above. The Company's total nonperforming assets as a percentage of
total assets was 0.60% at December 31, 2020, up from 0.47% at December 31, 2019,
and compares to its peer group's most recent ratio of 0.51% at September 30,
2020. The peer data is from the Federal Reserve Board and represents banks or
bank holding companies with assets between $3.0 billion and $10.0 billion. A
breakdown of nonperforming loans by portfolio segment is shown above.
Nonperforming loans totaled $45.8 million at December 31, 2020 and were up 45.6%
from December 31, 2019. Nonperforming loans represented 0.87% of total loans at
December 31, 2020, compared to 0.64% of total loans at December 31, 2019, and
0.55% of total loans at December 31, 2018. The increase in nonperforming loans
was mainly in the commercial real estate and residential real estate portfolios,
and a result of unfavorable economic conditions related to the COVID-19
pandemic. Nonperforming loans in the commercial real estate portfolio at
year-end 2020 increased by $12.8 million compared to 2019; the increase was
mainly due to one credit totaling $11.8 million in the hospitality industry that
was downgraded to Substandard and placed on nonaccrual status in the fourth
quarter of 2020. The loan is also currently in the Company's deferral payment
program. At December 31, 2020, other real estate owned was down $340,000 from
prior year-end and represented 0.2% of total nonperforming assets, down from
1.3% at December 31, 2019. The decrease in other real estate owned was mainly a
result of sales during 2020.

The Company implemented a payment deferral program to assist both consumer and
business borrowers that may be experiencing financial hardship due to COVID-19.
Weekly deferral requests for the month of December were down 98.5% from peak
levels the Company experienced in late March. As of December 31, 2020, total
loans, impacted by COVID-19 and that continued in a deferral status amounted to
approximately $212.2 million, representing 4.0% of total loans. Loans to finance
hotels and motels comprise approximately 53.0% of total loans that continue in
deferral status. Of loans that had come out of the deferral program as of
December 31, 2020, about 94.4% had made at least one payment and only 0.13% were
more than 30 days delinquent.
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Loans are considered modified in a troubled debt restructuring ("TDR") when, due
to a borrower's financial difficulties, the Company makes a concession(s) to the
borrower that the Company would not otherwise consider. When modifications are
provided for reasons other than as a result of the financial distress of the
borrower, these loans are not classified as TDRs or impaired. These
modifications may include, among others, an extension of the term of the loan,
and granting a period when interest-only payments can be made, with the
principal payments made over the remaining term of the loan or at maturity. TDRs
are included in the above table within the following categories: "loans 90 days
past due and accruing", "nonaccrual loans", or "troubled debt restructurings not
included above". Loans in the latter category include loans that meet the
definition of a TDR but are performing in accordance with the modified terms and
have shown a satisfactory period of repayment (generally six consecutive months)
and where full collection of all is reasonably assured. At December 31, 2020,
the Company had $8.5 million in TDR balances, which are included in the above
table, of which $6.8 million are included in the line captioned "Troubled debt
restructurings not included above" and the remainder are included within
nonaccrual loans.

In general, the Company places a loan on nonaccrual status if principal or
interest payments become 90 days or more past due and/or management deems the
collectability of the principal and/or interest to be in question, as well as
when called for by regulatory requirements. Although in nonaccrual status, the
Company may continue to receive payments on these loans. These payments are
generally recorded as a reduction to principal and interest income is recorded
only after principal recovery is reasonably assured. For additional financial
information on the difference between the interest income that would have been
recorded if these loans and leases had been paid in accordance with their
original terms and the interest income that was recorded, refer to "Note 3 -
Loans and Leases" in the Notes to Consolidated Financial Statements in Part II,
Item 8. of this Report.

The Company's recorded investment in loans and leases that are individually
evaluated totaled $32.18 million at December 31, 2020, and $19.4 million at
December 31, 2019. A loan is individually evaluated when, based on current
information and events, it is probable that we will be unable to collect all
amounts due according to the contractual terms of the loan agreement.
Individually evaluated loans consist of our non-homogenous nonaccrual loans and
loans that are 90 days or more past due. Specific reserves on individually
evaluated loans that are not collateral dependent are measured based on the
present value of expected future cash flows discounted at the original effective
interest rate of each loan. For loans that are collateral dependent, impairment
is measured based on the fair value of the collateral less estimated selling
costs, and such impaired amounts are generally charged off.

At December 31, 2020, there were specific reserves of $308,000 on four
commercial real estate loans and five commercial loans, compared to $907,000 of
specific reserves on seven commercial real estate loans at December 31, 2019.
The majority of the individually evaluated loans are collateral dependent loans
that have limited exposure or require limited specific reserves because of the
amount of collateral support with respect to these loans or the loans have been
written down to fair value. Interest payments on individually evaluated loans
are typically applied to principal unless collectability of the principal amount
is reasonably assured. In these cases, interest is recognized on a cash basis.
There was no interest income recognized on individually evaluated loans and
leases for 2020, 2019 and 2018.

The ratio of the allowance to nonperforming loans (loans past due 90 days and
accruing, nonaccrual loans and restructured troubled debt) was 112.87% at
December 31, 2020, compared to 126.90% at December 31, 2019. The Company's
nonperforming loans are mostly made up of collateral dependent loans requiring
little to no specific allowance due to the level of collateral available with
respect to these loans and/or previous charge-offs.

Management reviews the loan portfolio for evidence of potential problem loans
and leases. Potential problem loans and leases are loans and leases that are
currently performing in accordance with contractual terms, but where known
information about possible credit problems of the related borrowers causes
management to have doubt as to the ability of such borrowers to comply with the
present loan payment terms and may result in such loans and leases becoming
nonperforming at some time in the future. Management considers loans and leases
classified as Substandard, which continue to accrue interest, to be potential
problem loans and leases. The Company, through its credit administration
function, identified 35 commercial relationships totaling $40.8 million at
December 31, 2020 that were potential problem loans. At December 31, 2019, there
were 41 relationships totaling $44.0 million in the loan portfolio that were
considered potential problem loans. Of the 35 commercial relationships from the
portfolio that were classified as potential problem loans at December 31, 2020,
there were 12 relationships that equaled or exceeded $1.0 million, which in
aggregate totaled $36.1 million. The potential problem loans remain in a
performing status due to a variety of factors, including payment history, the
value of collateral supporting the credits, and personal or government
guarantees. These factors, when considered in the aggregate, give management
reason to believe that the current risk exposure on these loans does not warrant
accounting for these loans as nonperforming. However, these loans do exhibit
certain risk factors, which have the potential to cause them to become
nonperforming. Accordingly, management's attention is focused on these credits,
which are reviewed on at least a quarterly basis.
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The Allowance for Credit Losses



Management reviews the appropriateness of the ACL on a regular basis. Management
considers the accounting policy relating to the allowance to be a critical
accounting policy, given the inherent uncertainty in evaluating the levels of
the allowance required to cover credit losses in the portfolio and the material
effect that assumptions could have on the Company's results of operations. The
Company has developed a methodology to measure the amount of estimated credit
loss exposure inherent in the loan portfolio to assure that an appropriate
allowance is maintained. The Company's methodology is based upon guidance
provided in SEC Staff Accounting Bulletin No. 119, Measurement of Credit Losses
on Financial Instruments ("CECL"), and Financial Instruments - Credit Losses and
ASC Topic 326, Financial Instruments - Credit Losses.

The Company uses a discounted cash flow ("DCF") method to estimate expected
credit losses for all loan segments excluding the leasing segment. For each of
these loan segments, the Company generates cash flow projections at the
instrument level wherein payment expectations are adjusted for estimated
prepayment speeds, curtailments, recovery lag probability of default, and loss
given default. The modeling of expected prepayment speeds, curtailment rates,
and time to recovery are based on internal historical data.

The Company uses regression analysis of historical internal and peer data to
determine suitable loss drivers to utilize when modeling lifetime probability of
default and loss given default. This analysis also determines how expected
probability of default and loss given default will react to forecasted levels of
the loss drivers. For all loans utilizing the DCF method, management utilizes
and forecasts national unemployment and a one year percentage change in national
gross domestic product as loss drivers in the model.

For all DCF models, management has determined that four quarters represents a
reasonable and supportable forecast period and reverts back to a historical loss
rate over eight quarters on a straight-line basis. Management leverages economic
projections from a reputable and independent third party to inform its loss
driver forecasts over the four-quarter forecast period. Other internal and
external indicators of economic forecasts, and scenario weightings, are also
considered by management when developing the forecast metrics.

Due to the size and characteristics of the leasing portfolio, the Company uses
the remaining life method, using the historical loss rate of the commercial and
industrial segment, to determine the allowance for credit losses.

The combination of adjustments for credit expectations and timing expectations
produces an expected cash flow stream at the instrument level. Instrument
effective yield is calculated, net of the impacts of prepayment assumptions, and
the instrument expected cash flows are then discounted at that effective yield
to produce a net present value of expected cash flows ("NPV"). An ACL is
established for the difference between the NPV and amortized cost basis.

The Company adopted ASU 2016-13 using the prospective transition approach for
financial assets purchased with credit deterioration ("PCD") that were
previously classified as purchased credit impaired ("PCI") and accounted for
under ASC 310-30. In accordance with the standard, the Company did not reassess
whether PCI assets met the criteria of PCD assets as of the date of adoption.
The remaining discount on the PCD assets will be accreted into interest income
on a level-yield method over the life of the loans.

Since the methodology is based upon historical experience and trends, current
conditions, and reasonable and supportable forecasts, as well as management's
judgment, factors may arise that result in different estimates. While
management's evaluation of the allowance as of December 31, 2020, considers the
allowance to be appropriate, under adversely different conditions or
assumptions, the Company would need to increase or decrease the allowance. In
addition, various federal and State regulatory agencies, as part of their
examination process, review the Company's allowance and may require the Company
to recognize additions to the allowance bases on their judgements and
information available to them at the time of their examinations.

Loan Commitments and Allowance for Credit Losses on Off-Balance Sheet Credit Exposures



Financial instruments include off-balance sheet credit instruments, such as
commitments to make loans, and commercial letters of credit. The Company's
exposure to credit loss in the event of nonperformance by the other party to the
financial instrument for off-balance sheet loan commitments is represented by
the contractual amount of those instruments. Such financial instruments are
recorded when they are funded. The Company records an allowance for credit
losses on off-balance sheet credit exposures, unless the commitments to extend
credit are unconditionally cancelable, through a charge to credit loss expense
for off-balance sheet credit exposures included in other noninterest expense in
the Company's consolidated statements of income.
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As of December 31, 2020, the Company's reserve for off-balance sheet credit
exposures was $1.9 million, compared to $477,000 at December 31, 2019. As a
result of the adoption of ASC 326, the Company recorded a net cumulative-effect
adjustment increasing the allowance for credit losses on off-balance sheet
credit exposures by $381,000 from $477,000 at December 31, 2019, to $858,000 at
January 1, 2020.

The allocation of the Company's allowance as of December 31, 2020, and each of
the previous four years is illustrated in Table 5- Allocation of the Allowance
for Credit Losses, below. The table represents the allowance for credit losses
calculated under the new accounting guidance as of December 31, 2020, and the
prior period show amounts calculated under the incurred loss methodology
calculation used prior to adoption. The table provides an allocation of the
allowance for credit losses for inherent loan losses by type. The allocation is
neither indicative of the specific amounts or the loan categories in which
future charge-offs may occur, nor is it an indicator of future loss trends. The
allocation of the allowance for credit losses to each category does not restrict
the use of the allowance to absorb losses in any category.
Table 5 - Allocation of the Allowance for Credit Losses
                                                                      As of December 31,
(In thousands)                                 2020           2019           2018           2017           2016

Total loans outstanding at end of year $ 5,260,327 $ 4,917,550 $ 4,833,939 $ 4,669,120 $ 4,258,033



Allocation of the ACL by loan type:
Commercial and industrial                 $     9,239    $    10,541    $    11,272    $    11,837    $     9,389
Commercial real estate                         30,546         21,608         23,483         20,412         19,933
Residential real estate                        10,257          6,381          7,345          6,215          5,203
Consumer and other                              1,562          1,362          1,310          1,307          1,230
Leases                                             65              0              0              0              0
Total                                     $    51,669    $    39,892    $    43,410    $    39,771    $    35,755

Allocation of the ACL as a percentage of total allowance:
Commercial and industrial                          18  %          26  %          26  %          30  %          26  %
Commercial real estate                             59  %          54  %          54  %          51  %          56  %
Residential real estate                            20  %          16  %          17  %          16  %          15  %
Consumer and other                                  3  %           3  %           3  %           3  %           3  %
Leases                                              0  %           0  %           0  %           0  %           0  %
Total                                             100  %         100  %         100  %         100  %         100  %
Loan and lease types as a percentage of total loans and leases:
Commercial and industrial                          23  %          21  %          22  %          24  %          25  %
Commercial real estate                             49  %          50  %          49  %          47  %          45  %
Residential real estate                            27  %          28  %          28  %          28  %          29  %
Consumer and other                                  1  %           1  %           1  %           1  %           1  %
Leases                                              0  %           0  %           0  %           0  %           0  %
Total                                             100  %         100  %         100  %         100  %         100  %



The five year trend in the allowance is shown above. Over the three year period
between 2016 through 2018, the allowance steadily increased driven in large part
by growth in loans. The increase in 2018 was also a result of specific reserve
allocations for one commercial real estate relationship. This credit was charged
off during 2019, which contributed to the decrease in the allowance from
year-end 2018 to year-end 2019.

As a result of the adoption of ASU 2016-13, the Company recorded a net
cumulative-effect adjustment reducing the allowance for credit losses by $2.5
million from $39.9 million at December 31, 2019 to $37.4 million at January 1,
2020. As of December 31, 2020, the total allowance for credit losses was $51.7
million, which was up $11.8 million or 29.5% from year-end 2019. The $14.3
million increase in the allowance at December 31, 2020, compared to January 1,
2020 was mainly due to a $14.9 million increase in the provision expense driven
by changes in economic conditions and forecasts related to the impact of
COVID-19, including forecasts of significantly slower economic growth and higher
unemployment. The majority of the increase in the allowance and provision
expense in 2020 was in the first quarter of 2020. The allowance was relatively
flat
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between June 30, 2020 and December 31, 2020, as lower estimated reserves driven
by improvements in forecasts for unemployment and the gross domestic product
used in our model were offset by increases in qualitative reserves for loans
within the hospitality and certain other industries that may have an elevated
level of risk due to the adverse economic impact of the COVID-19 pandemic, as
well as loans that remain in the Company's payment deferral program implemented
in response to the COVID-19 pandemic. The qualitative reserves were added to all
portfolio segments with the majority in commercial real estate and then
residential real estate.

Total loans were $5.3 billion at December 31, 2020, up $342.8 million or 7.0%
from December 31, 2019. The increase from year-end 2019 included $465.6 million
of PPP loans originated in the second quarter of 2020. Since the PPP loans are
guaranteed by the SBA, there are no reserves allocated to these loans. Credit
quality metrics at December 31, 2020, were mixed compared to year-end 2019.
Nonperforming assets represented 0.60% of total assets at December 31, 2020,
compared to 0.47% at December 31, 2019. Nonperforming loans and leases were up
$14.3 million or 45.6% from year end 2019 and represented 0.87% of total loans
at December 31, 2020 compared to 0.64% at December 31, 2019. Loans
internally-classified Special Mention or Substandard were up $99.6 million or
110.3% compared to December 31, 2019. The increase over December 31, 2019, was
mainly a result of the downgrade of loans in the hospitality industry,
reflecting cash flow stress related to the pandemic-related business and travel
restrictions and social distancing guidelines. Many of these hospitality loans
are in the Company's payment deferral program and are included in the estimate
of qualitative reserves.

Table 6 - Analysis of the Allowance for Credit Losses



                                                                                December 31,
(In thousands)                            2020                 2019                 2018                 2017                 2016
Average loans outstanding during
year                                 $ 5,228,135          $ 4,830,089

$ 4,757,583 $ 4,401,205 $ 3,957,221 Balance of allowance at beginning of year

                                      39,892               43,410               39,771               35,755               32,004
Impact of adopting ASU 2016-13            (2,534)                   0                    0                    0                    0

Loans charged-off:
Commercial and industrial            $         2          $       696          $       334          $       365          $     1,576
Commercial real estate                     1,903                4,015                  142                  180                  193
Residential real estate                       84                  256                  614                1,067                  298
Consumer and other                           482                  823                1,350                  962                  642
Leases                                         0                    0                    0                    0                    0
Total loans charged-off                    2,471                5,790                2,440                2,574                2,709

Recoveries of loans previously charged-off:
Commercial and industrial                    131                  103                  156                  143                  596
Commercial real estate                        58                  174                  843                1,617                1,127
Residential real estate                      194                  334                  459                  256                   63
Consumer and other                           248                  295                  679                  413                  353
Total loan recoveries                        631                  906                2,137                2,429                2,139
Net loan charge-offs and
(recoveries)                               1,840                4,884                  303                  145                  570
Additions to allowance charged to
operations                                16,151                1,366                3,942                4,161                4,321

Balance of allowance at end of year $ 51,669 $ 39,892

$ 43,410 $ 39,771 $ 35,755 Allowance as a percentage of total loans and leases outstanding

                0.98  %              0.81  %              0.90  %              0.85  %              0.84  %
Net charge-offs (recoveries) as a
percentage of average loans and
leases outstanding during the year          0.04  %              0.10  %              0.01  %              0.00  %              0.01  %



The above table shows a fairly stable level of gross loan charge-offs over the
period, with the increase in 2019 mainly related to a $3.3 million charge-off
related to one commercial real estate loan. The higher level of loan recoveries
in 2016 to 2018 was mainly a result of recoveries on two large
commercial/commercial real estate relationships that were charged off in 2011
and 2012. Provision expense was stable between 2016 and 2018. For 2019,
favorable trends in certain qualitative factors, lower
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historical loss rates in all loan portfolios except for commercial real estate
at year-end 2019 compared to year-end 2018, and lower specific reserves for
impaired loans contributed to the lower allowance level at December 31, 2019
compared to December 31, 2018 and a decrease in provision expense in 2019
compared to 2018. As mentioned above, the $16.2 million provision expense in
2020 was driven by changes in economic conditions and forecasts related to the
impact of COVID-19, including forecasts of significantly slower economic growth
and higher unemployment. The majority of the increase in the allowance and
provision expense in 2020 was in the first quarter of 2020.

The ratio of the allowance for credit losses as a percentage of total loans was
0.98% at year-end 2020 compared to 0.81% at year-end 2019. The allowance
coverage to nonperforming loans and leases was 112.87% at December 31, 2020
compared to 126.90% at December 31, 2019. Management believes that, based upon
its evaluation as of December 31, 2020, the allowance is appropriate.

Deposits and Other Liabilities



Total deposits were $6.4 billion at December 31, 2020, up $1.2 billion or 23.5%
compared to year-end 2019. The increase from year-end 2019 consisted of savings
and money market balances, noninterest bearing deposits, and time deposits up
$681.2 million, $472.4 million, and $71.2 million, respectively. Deposit
balances during 2020 benefited from the $465.6 million of PPP loan originations
during the second quarter of 2020, the majority of which were deposited in
Tompkins checking accounts. The growth also included short-term brokered
deposits. In April 2020, the Company obtained $295.0 million of short-term
brokered deposits and actively increased liquid assets to further strengthen the
Company's liquidity position in response to the economic uncertainty related to
the COVID-19 pandemic. Of the $295.0 million of brokered deposits, $95.0 million
matured and were paid in the fourth quarter of 2020; the remaining $200.0
million mature in April 2021.

The most significant source of funding for the Company is core deposits. The
Company defines core deposits as total deposits less time deposits of $250,000
or more, brokered deposits, municipal money market deposits and reciprocal
deposit relationships with municipalities. Core deposits increased by $863.8
million or 20.1% to $5.2 billion at year-end 2020 from $4.3 billion at year-end
2019. Core deposits represented 80.1% of total deposits at December 31, 2020,
compared to 82.3% of total deposits at December 31, 2019.

Municipal money market accounts and reciprocal deposit relationships with
municipalities totaled $685.6 million at year-end 2020, which increased 11.3%
over year-end 2019. In general, there is a seasonal pattern to municipal
deposits starting with a low point during July and August. Account balances tend
to increase throughout the fall and into the winter months from tax deposits and
receive an additional inflow at the end of March from the electronic deposit of
state funds.

Table 1-Average Statements of Condition and Net Interest Analysis, shows the
average balance and average rate paid on the Company's primary deposit
categories for the years ended December 31, 2020, 2019, and 2018. Average
interest-bearing deposits in 2020 increased $671.0 million or 18.2% when
compared to 2019. The average cost of interest-bearing deposits was 0.46% for
2020 and 0.84% for 2019. Average noninterest bearing deposits for 2020 were up
$349.9 million or 24.9% over 2019. A maturity schedule of time deposits
outstanding at December 31, 2020 is included in "Note 7 Deposits" in Notes to
Consolidated Financial Statements in Part II, Item 8. of this Report.

The Company uses both retail and wholesale repurchase agreements. Retail
repurchase agreements are arrangements with local customers of the Company, in
which the Company agrees to sell securities to the customer with an agreement to
repurchase those securities at a specified later date. Retail repurchase
agreements totaled $65.8 million at December 31, 2020, and $60.3 million at
December 31, 2019. Management generally views local repurchase agreements as an
alternative to large time deposits. Refer to "Note 8 Federal Funds Purchased and
Securities Sold Under Agreements to Repurchase" in Notes to Consolidated
Financial Statements in Part II, Item 8. of this Report for further details on
the Company's repurchase agreements.

The Company's other borrowings totaled $265.0 million at year-end 2020, which
was $393.1 million below prior year end. The decrease in borrowings was due to
core deposit growth, municipal deposit growth, and an increase in brokered
deposits from year-end 2019. The $265.0 million in borrowings at December 31,
2020, represented term advances from the FHLB. Borrowings of $658.1 million at
year-end 2019 included $239.1 million in overnight advances from the FHLB,
$415.0 million of FHLB term advances, and a $4.0 million advance from a bank. Of
the $265.0 million in FHLB term advances at year-end 2020, $235.0 million are
due in over one year. Refer to "Note 9 - Other Borrowings" in Notes to
Consolidated Financial Statements in Part II, Item 8. of this Report for further
details on the Company's term borrowings with the FHLB.

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Liquidity Management

As of December 31, 2020, the Company had not experienced any significant impact
on our liquidity or funding capabilities as a result of the COVID-19 pandemic.
As previously noted, the Company participated in the SBA's PPP. The Company
began accepting applications for PPP loans on April 3, 2020, and funded 2,998
PPP loans during the second quarter of 2020. Outstanding PPP loans totaled
$291.3 million as of December 31, 2020. The majority of the PPP loan proceeds
were deposited into accounts at Tompkins, which contributed to the deposit
growth in the second quarter of 2020. In April 2020, the Company obtained $295.0
million of short-term brokered deposits and actively increased liquid assets to
further strengthen the Company's position with the goal of guarding against
economic uncertainty related to the COVID-19 pandemic. The Company has a
long-standing liquidity plan in place that is designed to ensure that
appropriate liquidity resources are available to fund the balance sheet.
Additionally, given the uncertainties related to the impact of the COVID-19
crisis on liquidity, the Company has confirmed the availability of funds at the
FHLB of NY and FHLB of Pittsburgh, completed actions required to activate
participation in the Federal Reserve Bank PPP lending facility, and confirmed
availability of Federal Fund lines with correspondent bank partners.

The objective of liquidity management is to ensure the availability of adequate
funding sources to satisfy the demand for credit, deposit withdrawals, operating
expenses, and business investment opportunities. The Company's large, stable
core deposit base and strong capital position are the foundation for the
Company's liquidity position. The Company uses a variety of resources to meet
its liquidity needs, which include deposits, cash and cash equivalents,
short-term investments, cash flow from lending and investing activities,
repurchase agreements, and borrowings. The Company may also use borrowings as
part of a growth strategy. Asset and liability positions are monitored primarily
through the Asset/Liability Management Committee of the Company's subsidiary
banks. This Committee reviews periodic reports on the liquidity and interest
rate sensitivity positions. Comparisons with industry and peer groups are also
monitored. The Company's strong reputation in the communities it serves, along
with its strong financial condition, provides access to numerous sources of
liquidity as described below. Management believes these diverse liquidity
sources provide sufficient means to meet all demands on the Company's liquidity
that are reasonably likely to occur.

Core deposits, discussed above under "Deposits and Other Liabilities", are a
primary and low cost funding source obtained primarily through the Company's
branch network. In addition to core deposits, the Company uses non-core funding
sources to support asset growth. These non-core funding sources include time
deposits of $250,000 or more, brokered time deposits, municipal money market
deposits, reciprocal deposits, bank borrowings, securities sold under agreements
to repurchase, overnight borrowings and term advances from the FHLB and other
funding sources. Rates and terms are the primary determinants of the mix of
these funding sources.

Non-core funding sources totaled $1.6 billion at December 31, 2020, a decrease
of $26.6 million or 1.6% from $1.6 billion at December 31, 2019. The decrease
reflects the pay down of FHLB borrowings, partially offset by the increase in
brokered deposits mentioned above under "Deposits and Other Liabilities".
Non-core funding sources decreased year-over-year as the Company experienced
sufficient growth in core deposits to fund earning asset growth. Non-core
funding sources as a percentage of total liabilities decreased from 27.1% at
year-end 2019 to 23.4% at year-end 2020.

Non-core funding sources may require securities to be pledged against the
underlying liability. Securities carried at $1.2 billion at December 31, 2020
and 2019, were either pledged or sold under agreements to repurchase. Pledged
securities or securities sold under agreements to repurchase represented 75.3%
of total securities at December 31, 2020, compared to 89.7% of total securities
at December 31, 2019.

Cash and cash equivalents totaled $388.5 million as of December 31, 2020, up
from $138.0 million at December 31, 2019. Short-term investments, consisting of
securities due in one year or less, decreased from $108.1 million at
December 31, 2019, to $55.0 million at December 31, 2020.

Cash flow from the loan and investment portfolios provides a significant source
of liquidity. These assets may have stated maturities in excess of one year, but
they have monthly principal reductions. Total mortgage-backed securities, at
fair value, were $887.6 million at December 31, 2020 compared with $824.0
million at December 31, 2019. Outstanding principal balances of residential
mortgage loans, consumer loans, and leases totaled approximately $1.5 billion at
December 31, 2020 compared to $1.5 billion at December 31, 2019. Aggregate
amortization from monthly payments on these assets provides significant
additional cash flow to the Company.

Liquidity is enhanced by ready access to national and regional wholesale funding
sources including Federal funds purchased, repurchase agreements, brokered
certificates of deposit, and FHLB advances. Through its subsidiary banks, the
Company has
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borrowing relationships with the FHLB and correspondent banks, which provide
secured and unsecured borrowing capacity. At December 31, 2020, the unused
borrowing capacity on established lines with the FHLB was $2.1 billion.

As members of the FHLB, the Company's subsidiary banks can use certain unencumbered mortgage-related assets and securities to secure additional borrowings from the FHLB. At December 31, 2020, total unencumbered mortgage loans and securities of the Company were $1.6 billion. Additional assets may also qualify as collateral for FHLB advances upon approval of the FHLB.



The Company has not identified any trends or circumstances that are reasonably
likely to result in material increases or decreases in liquidity in the near
term.

Table 7 - Loan Maturity
Remaining maturity of loans                                                         December 31, 2020
                                                                           Less than 1         After 1 year
(In thousands)                                           Total                year              to 5 years           After 5 years
Commercial and industrial                            $ 1,178,728          $ 

213,472 $ 597,066 $ 368,190 Commercial real estate

                                 2,569,192              98,844              342,075               2,128,273
Residential real estate                                1,435,987                 855               20,897               1,414,235
Total                                                $ 5,183,907          $  313,171          $   960,038          $    3,910,698

Of the loan amounts shown above in Table 7 - Loan Maturity, maturing over 1 year, $2.3 billion have fixed rates and $2.5 billion have adjustable rates.

Off-Balance Sheet Arrangements



In the normal course of business, the Company is party to certain financial
instruments, which in accordance with accounting principles generally accepted
in the United States, are not included in its Consolidated Statements of
Condition. These transactions include commitments under standby letters of
credit, unused portions of lines of credit, and commitments to fund new loans
and are undertaken to accommodate the financing needs of the Company's
customers. Loan commitments are agreements by the Company to lend monies at a
future date. These loan and letter of credit commitments are subject to the same
credit policies and reviews as the Company's loans. Because most of these loan
commitments expire within one year from the date of issue, the total amount of
these loan commitments as of December 31, 2020, are not necessarily indicative
of future cash requirements. Further information on these commitments and
contingent liabilities is provided in "Note 17 Commitments and Contingent
Liabilities" in Notes to Consolidated Financial Statements in Part II, Item 8.
of this Report.

Contractual Obligations

The Company leases land, buildings, and equipment under operating lease
arrangements extending to the year 2090. Most leases include options to renew
for periods ranging from 5 to 20 years. In addition, the Company has a software
contract for its core banking application through June 30, 2024 along with
contracts for more specialized software programs through 2021. Further
information on the Company's lease arrangements is provided in "Note 6 Premises
and Equipment" in Notes to Consolidated Financial Statements in Part II, Item 8.
of this Report. The Company's contractual obligations as of December 31, 2020,
are shown in Table 8-Contractual Obligations and Commitments below.

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Table 8 - Contractual Obligations and Commitments
                                                                       At December 31, 2020
Contractual cash obligations                                           Payments due within
(In thousands)                        Total             1 year           1-3 years          3-5 years           After 5 years
Long-term debt                     $ 276,330          $ 35,175          $ 170,658          $  70,497          $            0
Trust Preferred Debentures1           21,662               540              1,079              1,079                  18,964
Operating leases 2                    43,446             4,528              8,196              7,120                  23,602
Software contracts                     5,420             1,764              2,835                821                       0

Total contractual cash obligations $ 346,858 $ 42,007 $ 182,768 $ 79,517 $ 42,566

1 Dollar amounts include interest payments and contractual payments due until
maturity without conversion to stock or early redemption for the remainder of
the Company's Trust Preferred Debentures.
2 Operating leases include renewals the Company considers reasonably certain to
exercise.

Non-GAAP Disclosure

The following table summarizes the Company's results of operations on a GAAP
basis and on an operating (non-GAAP) basis for the periods indicated. The
non-GAAP financial measures adjust GAAP measures to exclude the effects of
non-operating items, such as acquisition related intangible amortization
expense, and significant nonrecurring income or expense on earnings, equity, and
capital. The Company believes the non-GAAP measures provide meaningful
comparisons of our underlying operational performance and facilitate
management's and investors' assessments of business and performance trends in
comparison to others in the financial services industry. These non-GAAP
financial measures should not be considered in isolation or as a measure of the
Company's profitability or liquidity; they are in addition to, and are not a
substitute for, financial measures under GAAP. The non-GAAP financial measures
presented herein may be different from non-GAAP financial measures used by other
companies, and may not be comparable to similarly titled measures reported by
other companies. In the future, the Company may utilize other measures to
illustrate performance. Non-GAAP financial measures have limitations since they
do not reflect all of the amounts associated with the Company's results of
operations as determined in accordance with GAAP.

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Reconciliation of Net Income Available to Common Shareholders/Diluted Earnings Per Share (GAAP) to Net Operating Income

Available to Common Shareholders/Adjusted Diluted Earnings Per Share (Non-GAAP) and Adjusted Operating Return on Average


                                              Tangible Common Equity 

(Non-GAAP)


                                                                      For the year ended December 31,
(In thousands, except per share data)              2020            2019            2018            2017            2016

Net income available to common shareholders $ 77,588 $ 81,718

   $     82,308    $     52,494    $     59,340
Less: income attributable to unvested
stock-based compensations awards                      (857)         (1,306)         (1,315)           (818)           (912)
Net earnings allocated to common shareholders
(GAAP)                                              76,731          80,412          80,993          51,676          58,428
Diluted earnings per share (GAAP)                     5.20            5.37            5.35            3.43            3.91

Adjustments for non-operating income and
expense:

Gain on sale of real estate                              0               0          (2,950)              0               0
Write-down of impaired leases                            0               0           2,536               0               0
Remeasurement of deferred taxes                          0               0               0          14,944               0
 Write-down of real estate pending sale                673               0               0               0               0
Total adjustments                                      673               0            (414)         14,944               0
Tax (benefit) expense                                 (165)              0             102               0               0
Total adjustments, net of tax                          508               0            (312)         14,944               0

Net operating income available to common
shareholders (Non-GAAP)                             77,239          80,412          80,681          66,620          58,428
Weighted average shares outstanding (diluted)   14,751,303      14,973,951      15,132,257      15,073,255      14,936,231
Adjusted diluted earnings per share
(Non-GAAP)                                            5.24            5.37            5.33            4.42            3.91

Net earnings allocated to common shareholders
(GAAP)                                              76,731          80,412          80,681          66,620          58,428
Average Tompkins Financial Corporation
shareholders' equity (GAAP)                        699,554         649,871         589,475         575,958         545,545
Amortization of intangibles                          1,484           1,673           1,771           1,932           2,090
Tax expense                                            364             410             434             773             836
Amortization of intangibles, net of tax              1,120           1,263           1,337           1,159           1,254
Adjusted net operating income available to
common shareholders' (Non-GAAP)                     77,851          81,675  

82,018 67,779 59,682



Average Tompkins Financial Corporation
shareholders' common equity                        698,088         649,871         589,475         575,958         545,545
Average goodwill and intangibles                    97,134          98,104          99,999         101,583         104,263
Average Tompkins Financial Corporation
shareholders' tangible common equity
(Non-GAAP)                                    $    600,954    $    551,767

$ 489,476 $ 474,375 $ 441,282



Adjusted operating return on average
shareholders' tangible common equity
(Non-GAAP)                                           12.95  %        14.80  %        16.76  %        14.29  %        13.52  %


Newly Adopted Accounting Standards



ASU No. 2016-13, "Financial Instruments - Credit Losses (Topic 326): Measurement
of Credit Losses on Financial Instruments." ASU 2016-13 requires the measurement
of all expected credit losses for financial assets held at the reporting date
based on historical experience, current conditions, and reasonable and
supportable forecasts and requires enhanced disclosures related to the
significant estimates and judgments used in estimating credit losses, as well as
the credit quality and underwriting standards of an organization's portfolio. In
addition, ASU 2016-13 amends the accounting for credit losses on
available-for-sale debt securities and purchased financial assets with credit
deterioration. ASU 2016-13 was effective for the Company on January 1, 2020.
Upon adoption, a cumulative effect adjustment for the change in the allowance
for credit losses was recognized in
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retained earnings.  The cumulative-effect adjustment to retained earnings, net
of taxes, is comprised of the impact on the allowance for credit losses on
outstanding loans and leases and the impact on the liability for off-balance
sheet commitments. The Company adopted ASU 2016-13 on January 1, 2020 using the
modified retrospective approach. Results for the periods beginning after January
1, 2020 are presented under Accounting Standards Codification ("ASC") 326, while
prior period amounts continue to be reported in accordance with previously
applicable US GAAP. The Company recorded a net increase to retained earnings of
$1.7 million, upon adoption. The transition adjustment includes a decrease in
the allowance for credit losses on loans of $2.5 million, and an increase in the
allowance for credit losses on off-balance sheet credit exposures of $0.4
million, net of the corresponding decrease in deferred tax assets of $0.4
million.

The Company adopted ASU 2016-13 using the prospective transition approach for
financial assets purchased with credit deterioration ("PCD") that were
previously classified as purchased credit impaired ("PCI") and accounted for
under ASC 310-30. In accordance with the standard, the Company did not reassess
whether PCI assets met the criteria of PCD assets as of the date of adoption.
The remaining discount on the PCD assets was determined to be related to
noncredit factors and will be accreted into interest income on a level-yield
method over the life of the loans.

ASU 2017-04, "Intangibles - Goodwill and Other (Topic 350) - Simplifying the
Test for Goodwill Impairment." ASU 2017-04 eliminates Step 2 from the goodwill
impairment test which required entities to compute the implied fair value of
goodwill. Under ASU 2017-04, an entity should perform its annual, or interim,
goodwill impairment test by comparing the fair value of a reporting unit with
its carrying amount. An entity should recognize an impairment charge for the
amount by which the carrying amount exceeds the reporting unit's fair value;
however, the loss recognized should not exceed the total amount of goodwill
allocated to that reporting unit. ASU 2017-04 was effective for the Company on
January 1, 2020 and did not have a material impact on our consolidated financial
statements.

ASU 2018-13, "Fair Value Measurement (Topic 820) - Disclosure Framework-Changes
to the Disclosure Requirements for Fair Value Measurement." ASU 2018-13 modifies
the disclosure requirements on fair value measurements in Topic 820. The
amendments in this update remove disclosures that no longer are considered cost
beneficial, modify/clarify the specific requirements of certain disclosures, and
add disclosure requirements identified as relevant. ASU 2018-13 was effective
for the Company on January 1, 2020, and did not have a significant impact on our
consolidated financial statements.

ASU 2018-14, "Compensation - Retirement Benefits-Defined Benefit Plans-General
(Subtopic 715-20)." ASU 2018-14 amends and modifies the disclosure requirements
for employers that sponsor defined benefit pension or other post-retirement
plans. The amendments in this update remove disclosures that no longer are
considered cost beneficial, clarify the specific requirements of disclosures,
and add disclosure requirements identified as relevant. ASU 2018-14 became
effective for us on December 31, 2020, and did not have a significant impact on
our consolidated financial statements. The Company updated its disclosures at
December 31, 2020, to comply with the amended guidance.

ASU 2018-15, "Intangibles - Goodwill and Other - Internal-Use Software (Subtopic
350-40) - Customer's Accounting for Implementation Costs Incurred in a Cloud
Computing Arrangement That Is a Service Contract." ASU 2018-15 clarifies certain
aspects of ASU 2015-05, "Customer's Accounting for Fees Paid in a Cloud
Computing Arrangement," which was issued in April 2015. Specifically, ASU
2018-15 aligns the requirements for capitalizing implementation costs incurred
in a hosting arrangement that is a service contract with the requirements for
capitalizing implementation costs incurred to develop or obtain internal-use
software (and hosting arrangements that include an internal-use software
license). ASU 2018-15 does not affect the accounting for the service element of
a hosting arrangement that is a service contract. ASU 2018-15 was effective for
the Company on January 1, 2020, and did not have a significant impact on our
consolidated financial statements.

ASU 2020-03 "Codification Improvements to Financial Instruments." ASU 2020-03
revised a wide variety of topics in the Codification with the intent to make the
Codification easier to understand and apply by eliminating inconsistencies and
providing clarifications. ASU 2020-03 was effective immediately upon its release
in March 2020 and did not have a significant impact on our consolidated
financial statements.

Accounting Standards Pending Adoption



ASU No 2019-12, "Income Taxes (Topic 740): Simplifying the Accounting for Income
Taxes." ASU 2019-12 removes certain exceptions to the general principles in
Topic 740 in Generally Accepted Accounting Principles. ASU 2019-12 is effective
for public entities for fiscal years beginning after December 15, 2020, with
early adoption permitted. Tompkins is currently evaluating the potential impact
of ASU 2019-12 on our consolidated financial statements.

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ASU No. 2020-04, "Reference Rate Reform (Topic 848): Facilitation of the Effects
of Reference Rate Reform on Financial Reporting." The amendments in this update
provide optional guidance for a limited period of time to ease the potential
burden in accounting for (or recognizing the effects of) reference rate reform
on financial reporting. It provides optional expedients and exceptions for
applying generally accepted accounting principles to contracts, hedging
relationships, and other transactions affected by reference rate reform if
certain criteria are met. The amendments in this update are effective for all
entities as of March 12, 2020 through December 31, 2022. Tompkins is currently
evaluating the potential impact of ASU 2020-04 on our consolidated financial
statements.

Fourth Quarter Summary

Net income was $24.0 million for the fourth quarter of 2020 , compared to $21.1 million reported for the same period in 2019. Diluted earnings per share of $1.61 for the fourth quarter of 2020 were up 15.0% from $1.40 in the fourth quarter of 2019.



Net interest income was $57.8 million for the fourth quarter of 2020, compared
to $53.2 million reported for the same period in 2019. The net interest margin
for the fourth quarter of 2020 was 3.12%, down from the 3.44% reported for the
quarter ended December 31, 2019, and 3.26% for the third quarter of 2020.

Net interest income benefited from lower funding costs and growth in average
earning assets and average deposits. The cost of interest bearing liabilities
for the fourth quarter of 2020 was 0.45% compared to 1.03% for the fourth
quarter of 2019. The decrease reflects lower market interest rates as well as an
improved funding mix as a result of deposit growth and the pay down of
borrowings. Average earnings assets for the fourth quarter of 2020 were up $1.2
billion, or 19.7% compared to the fourth quarter of 2019. Average loans, average
securities, and average interest bearing balances due from banks for the fourth
quarter of 2020 increased by $447.1 million or 9.2%, $344.5 million or 26.7%,
and $437.0 million, respectively, over the same quarter in the prior year. The
growth in average earning assets was offset by a decrease in the average yield
on earning assets from 4.17% for the fourth quarter of 2019 to 3.43% for the
fourth quarter of 2020. The decrease in the yield on average assets for the
fourth quarter of 2020 compared to the fourth quarter of 2019 reflects lower
market interest rates and an increase in the mix of lower yielding securities
and cash balances as a percentage of average earning assets for 2020 compared to
2019.

Average deposits for the fourth quarter of 2020 increased $1.3 billion, or 24.0%
compared to the same period in 2019. Included in the growth of average deposits
for the fourth quarter of 2020 was a $442.4 million or 30.1% increase in average
noninterest bearing deposits over the fourth quarter of 2019.

Provision for credit losses for the fourth quarter of 2020 was $6,000 compared
to a negative $1.0 million for the same period in 2019. Net charge-offs for the
fourth quarter of 2020 were $630,000 compared to net charge-offs of $479,000
reported in the fourth quarter of 2019.

Noninterest income of $18.8 million for the fourth quarter of 2020 was up 4.8%
compared to the same period in 2019. The increase was mainly in insurance
commissions and fees, investment services income and gains on sales of
residential real estate loans. Investment services income in the fourth quarter
of 2020 benefited from fees related to the settlement of a large estate. These
increases were partially offset by lower service charges on deposit accounts,
mainly due to a decrease in overdraft fees, resulting from a decline in the
volume of overdrafts related to the COVID-19 pandemic.

Noninterest expense was $46.4 million for the fourth quarter of 2020, up $505,000, or 1.1%, over the fourth quarter of 2019.



Income tax expense for the fourth quarter of 2020 was $6.1 million compared to
$5.2 million for the fourth quarter of 2019. The Company's effective tax rate
was 20.4% for the fourth quarter of 2020, compared to 19.8% for the same period
in 2019.

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