Shane Orlick

Kontagent, Inc. engages in the development and provision of mobile analytics platform for mobile-focused businesses. It also offers marketing and analytics platform for social network application and website developers. Its proprietary platform, kSuite, has been built to harness deep data pattern visualization and analysis that provides customers with actionable insights. The company was founded by Albert Lai and Jeff Tseng in 2007 and is headquartered in San Francisco, CA.

RightNow Technologies, Inc. provides customer relationship management software and services. The company offers RightNow CX, a customer experience suite for consumer-centric organizations to enable interactions across Web, social, and contact center touch points. Its RightNow CX suite includes RightNow Web Experience, which integrates into an existing Web infrastructure to provide an online customer experience providing customer access to Web self-service; RightNow Social Experience that enables organizations to listen and respond to conversations with their consumers on the social Web and to build branded communities to cultivate their own conversations; RightNow Contact Center Experience, which enables organizations to deliver consistent customer experiences across multi-channel interactions; RightNow Engage, which provides horizontal service, sales, and marketing business processes that support, span, and inter-connect the Web, social, and contact center experiences; RightNow CX Cloud Platform that provides a platform for scalability, performance, flexibility, and security; RightNow Mission Critical Operations, a cloud delivery platform; and RightNow CX Commitment, which describes the way to deliver a customer experience. The company also provides professional services, including project management and consulting services. It serves various industries, such as technology, public sector, retail/consumer packaged goods, entertainment, financial services, telecommunication, and travel and hospitality industries. The company was founded in September 1997 by Greg R. Gianforte and is headquartered in Bozeman, MT.

Siebel Systems, Inc. develops customer relationship management software that automates sales and customer-service operations of large corporations. It products enable companies to distribute customer information to call centers, direct sales teams, resellers, retailers and web-based sales forces. The company was founded in 1993 by Thomas M. Siebel & Patricia A. House and is located in San Mateo, CA

TriActive, Inc. provides software-as-a-service systems management solutions for information technology and managed services providers. Its products include asset, configuration, and desktop management suite. The company was founded in 1997 and is headquartered in Austin, TX.

Inkling Systems, Inc. provides cloud-based digital publishing platform. Its products include inkling knowledge and inkling collaboration. The firm also offers the following solutions: field reference, sales enablement, retail operations, training, and franchise operations. The company was founded by Matthew Charles MacInnis, Joshua Forman and Robert Cromwell in August 2009 and is headquartered in San Francisco, CA.