This presentation includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934. These statements relate to the release of new products, market demand for products, impact of the Fuze, Inc. acquisition, changing industry trends and competition, business strategies, future operating performance and outlook, and financial outlook, revenue growth, and profitability, including whether we will achieve sustainable growth and profitability. These forward-looking statements are predictions only, and actual events or results may differ materially from such statements depending on a variety of factors. These factors include, but are not limited to:
Customer adoption and demand for our products may be lower than we anticipate.
A reduction in our total costs as a percentage of revenue may negatively impact our revenues and our business.
Impact of economic downturns on us and our customers, including from the COVID-19 pandemic, the war in Ukraine, rising interest rates and other inflationary pressures.
We may not achieve our target service revenue growth rate, or the revenue, earnings, operating margin, bookings or other amounts we forecast in our guidance, for a particular quarter or for the full fiscal year of 2023.
Competitive dynamics of the UCaaS, CCaaS, CPaaS, video and other markets in which we compete may change in ways we are not anticipating.
Our customer churn rate may be higher than we anticipate.
Impact of supply chain disruptions;
Third parties may assert ownership rights in our IP, which may limit or prevent our continued use of the core technologies behind our solutions.
Impact of Fuze, Inc. acquisition on future financial performance.
Our Investments we make in marketing, channel and value-added resellers (VARs), e-commerce, new products, may not result in revenue growth.
For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see "Risk Factors" in the Forms 10-K and 10-Q filed by 8x8, Inc. with the Securities and Exchange Commission. All forward-looking statements are qualified in their entirety by this cautionary statement, and 8x8, Inc. undertakes no obligation to update publicly any forward-looking statement for any reason, except as required by law, even as new information becomes available or other events occur in the future.
See Appendix for Non-GAAP reconciliation and disclaimers.
Copyright 2022 8x8, Inc. or its affiliates. All rights reserved.
Q1 2023 Financial Highlights
Strength in enterprise ARR and XCaaS adoption
XCaaS ARR growth >40% YoY
Enterprise ARR growth >50% YoY
Non-GAAPGross margin increased 590 basis points YoY to 68.5%1
Fuze integration going well, accretive to non-GAAP operating income1
Non-GAAPoperating income of $10.1M (5.4% of revenue)1
Increased by approximately $3 million due to unusual items (1.6% of revenue)
$6M in operating cash flow
1 See Appendix for a reconciliation of Non-GAAP metrics to the nearest GAAP metric.
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8x8 Inc. published this content on 27 July 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 27 July 2022 20:24:15 UTC.
8x8, Inc. is a provider of software-as-a-service solutions for contact centers, voice communications, video meetings, employee collaboration, and embeddable communication application programming interfaces (API). The Companyâs communications platform solutions comprise the 8x8 XCaaS platform, which is a configurable cloud communications platform that includes solutions for contact center, voice communications, team chat and collaboration, video meetings, embeddable communication APIs, and AI-based analytics. The Companyâ s integrated technology platform includes 8x8 Work, 8x8 Contact Center, 8x8 Contact Center, and 8x8 X Series. Its 8x8 Work is an end-to-end United Communications as a service (UCaaS) solution that delivers enterprise-grade voice with public switched telephone network (PSTN) connectivity, secure video meetings, and unified messaging including direct messages, public and private team messaging rooms, and short and multimedia services.
8X8, INC. 
