TTEC Holdings, Inc. Provides Financial Guidance for the Third Quarter and Full Year of 2023
August 03, 2023 at 04:05 pm EDT
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TTEC Holdings, Inc. provided financial guidance for the third quarter and full year of 2023. For the third quarter, the company expects revenue to be in the range of $593 million to $613 million.
For the full year, the company expects revenue to be in the range of $2,470 million to $2,530 million.
TTEC Holdings, Inc. is a global customer experience (CX) outsourcing partner for marquis and disruptive brands and public sector clients. The Company operates through two business segments: TTEC Digital and TTEC Engage. The TTEC Digital segment is focused on the intersection of Contact Center As a Service (CCaaS), Customer Relationship Management (CRM), and Artificial Intelligence (AI) and Analytics. This segment creates and implements strategic CX transformation roadmaps, sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. The TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clientsâ end-to-end customer interactions at scale. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, trust and safety and back-office solutions.