Things are heating up on the third-party delivery landscape, where the players are getting much more competitive on pricing and options.
In fact, just months after
Grubhub Direct helps independent restaurants develop their own customized ordering websites, empowering them to market directly to their diners, receive their diner data and manage their branded website — without marketing fees, founder and CEO
"We're constantly listening and learning from our independent restaurant partners, and we've heard them. Restaurants want more options to build their brands online and maintain a loyal base of diners through their own channels," he said in the release. "That's why we're opening our pipes and allowing restaurants to leverage our technology to grow their own brands and communities online."
Users have access to:
- Website design.
- Customer relationship management.
-
Order management: Receive, confirm and cancel orders through the
Grubhub platform. - Management portal.
- Loyalty and promotions.
-
Care support: Benefit from
Grubhub's support team for help via phone, chat or email.
"Restaurant owners today are focused on what it takes to run their business and recover from the pandemic,"
Tens of thousands of
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