Sinch announced its Sinch Contact Pro solution, supporting omnichannel customer service at scale, is now an SAP Endorsed App available on SAP(R) Store. SAP Endorsed Apps are a category of solutions from SAP's partner ecosystem to help customers become best-run, intelligent enterprises. Of the thousands of SAP partners, only 30 of them are endorsed by SAP, with Sinch Contact Pro being the only SAP-endorsed contact center solution.

The solution works with SAP(R) S/4HANA(R), SAP CRM, and SAP Service Cloud. Endorsed apps complement and extend SAP products and are meant to deliver value with desired outcomes -- quickly, easily, and with support from SAP. The solutions are tested and premium certified by SAP with added security, in-depth testing and measurements against benchmark results.

Successfully passing such tests underscores the value that SinchContact Pro delivers to SAP customers as an innovative technology partner. Sinch Contact Pro can integrate out-of-the-box with SAP Service Cloud. Utilizing Sinch Contact Pro, businesses can use the power of AI to drive efficiency and bring customer intimacy to the next level.