EasyVista provided further information regarding the major contract, initiated and written down in the first quarter of 2017, with the American Red Cross. The American Red Cross has put its trust in EasyVista within the framework of its ITSM strategy. The main qualities enabling EasyVista to stand out from its peers were its solution's ease of use and rapid implementation time. The US organization was also impressed by the flexibility of its service management platform and the versatility of its capabilities, notably through Service Apps.