EasyVista has partnered with Prevolution to deliver service management and information management capabilities using EasyVista’s product suite. Prevolution will incorporate the proven EasyVista products into its solution stack for ITSM, enterprise service management, and IT automation solutions. EasyVista’s unique self-help platform, EV Self Help, can be integrated directly with existing ITSM or help desk deployments. Customers with strong end-user requirements will benefit from EasyVista’s innovative ITSM platform EV Service Manager. Prevolution sees the partnership as a way to spearhead a change in demands from enterprises that are evaluating ITSM and Enterprise Service Management platforms, including: A proven SaaS ITSM platform that enables the broad set of processes and capabilities needed to support customer digital transformation efforts. A platform that includes strong support for self-service models like self-service portals, AI-powered self-help, virtual agents and knowledge management solutions. Web functionality that includes the ability to codelessly configure micro apps for persona-based applications, portals, and dashboards.